Zarachi

Hello @Mediumrarecat! Apologies for the delay in the answer, my fault. And sorry to hear about your issue. I forwarded your issue to the appropriate team, I will notice you whenI have some new. Meanwhile during this time, I ask for your patience. Wish you a amazing day and have fun playing PRO ! Very Respectfully, Zarachi

Hello @Veeqo! Apologies for the issue you are experiencing. From what I see, you were able to log into the game, I'm right ? Waiting for a response in your side. Very Respectfully, Zarachi

Hello @Skylord77! No, you are not allowed to PvP in both server. As stated here : - Each account may only PvP on one server. Since you have done PvP game in Gold server, your game count in Gold server. Hope it clears your question. Take care, Zarachi

Hello @Vicky9605! Apologies for the issue you are encountering. As stated in the dialogue but Elm, to be able to get into the Abandonned Desert, you require to be member, which means you will require the Membership You can buy the membership with 2 ways: - By buying with real money in coin shop (orange bag at top right) go into consummable and the different medaillon. - Buy from the others player in the trade chat with pokedollars. You can also obtain a Membership extension by fighting the Battle Bot in the same island but to be able to fight him, you will require the Membership. Hope it clears your question. I wish you a wonderful day and have fun playing PRO ! Very Respectfully, Zarachi

Hello @Angeldumunzet! First Apologies for the delay in answer! And Apologies for your issue. As we spoke in-game and your issue got resolved! A fix has been applied to everyone who cant learn Secret Sword to Keldeo due to a data deletion issue. You will now be able to learn the move with the data issue. Once again thanks for your time spend ingame helping about the fix, gladly appreciated! I wish you a wonderful day and have a amazing time playing PRO, Good Luck for your Valentine event! Very Respectfully, Zarachi

Hello @Jocker25! First apologies for the delay in answer, took me too long to answer. And Apologies for your issue. Unfortunately I am in the misfortune of telling you that we dont offer these type of service. To be able to get the Sliggo Hisuian variant, you will require to level it to 40 while it's raining, be sure to have the weather setting activated to be able to know when it's raining. Keep in mind that every Hisuian form evolution only happens in Mt. Coronet (except for your future Goodra Hisuian, only required for Sliggo-Hisuian) I know it was not the answer you were waiting for and I sincerely apologies for this, I understand it's frustating. I'll now proceed to lock this topic but dont hesitate to create another one if you meet any issues, problems or questions. Once again apologies for that. I wish you a wonderful day and a amazing time playing PRO! Very Respectfully, Zarachi

Hello @Unniii! Apologies for the issue you are experiencing. Yes, from your trade history you buyed a Beldum for 2 millions during the 7th of March and give it to a player called "Daohaitac123" for 9 pokedollars. Hope it clears your situation. I wish you a wonderful day and have fun playing PRO! Take care, Zarachi

Hello @Sincap37! Apologies for double tag! I succesfully restored your xmas Eevee and it should be in your box! Thanks for your patience and happy to hear everything resolved! I'll now proceed to lock this topic but dont hesitate to create another one if you meet any others issue, questions etc... Wish you a wonderful day and a fun time playing PRO! Take care, Zarachi

Hello @Sincap37! Apologies for the issue you are encountering! From what I see, you released your Xmas Eevee. As you noticed and asked in the Restore megathread, I will restore it but it will require you to be offline for this request! Very Respectfully, Zarachi

Hello @Darkillalala! Apologies for the issue you are encountering. Thankfully, it can be solved pretty easily! due to a new update. To be able to get your pokemon back, ask the other player to open his pc and trade you. From there, he will be allowed to bring the Locked Pokemon into the trade chat window and give it back to you. Hope it solve your issue! I wish you a wonderful day and have fun playing ! Very Respectfully, Zarachi

Hello @Warpcrest! Apologies for the issue. I'm afraid to tell you that Farfetch dont evolve in game for 2 reasons, first he never had a evolution. The only Farfetch who got a evolution is the Galarian one which evolve in Sirfetch'd but is currently not in game yet. Hope this clears your question. I wish you a wonderful day and have fun playing PRO ! Take care, Zarachi

Hello @Poke024! Apologies for the issue you are experiencing. It is not a bug, to be able to get the Salamencite Mega-Stone, you will require the Mega Bracelet. From our database, you dont have the Mega-Bracelet. As stated there to be able to get the Mega-Bracelet you will require these requirements: - Have a pokemon who have a mega-evolution currently in game (ZA mega dont count) and level it to 100 - Need to be your OT - Has maximum happiness - Have a total of 510 EVs (These one can be on any stats as long it is 510 EVs) Once you done with getting the mega-bracelet, re-speak with the npc to be able to get the Salamencite! Hope this clears your question! I wish you a wonderful day and a fun time playing PRO! Very Respectfully, Zarachi

Hello @Darknesskings! Apologies for the issue but it is not a bug. Mold breaker is not supposed to cancel every abilities. As stated here : When a Pokémon with Mold Breaker uses a move, the effects of all Pokémon's ignorable Abilities are ignored for the execution of that move. (Ignorable Abilities are most Abilities that could potentially negatively affect the success, damage, or effects of a move if possessed by the target of a move or its allies. Mold Breaker prevents a target's ability from affecting moves that the Mold Breaker Pokémon uses. It only affects abilities that change the power, accuracy or other effects of moves. But here Keldeo ability is a own pokemon ability, if you get hit by a Dark Attack, it raise the ATK always. You can find all the ability affected by Mold Breaker there Hope this clear your question. Very Respectfully, Zarachi

Hello @Slaaaark! First of all, apologies for the delay. And I'm sorry to hear about your issue. You should now be able to get Latias from Birth Island but I will ask to speak to the TV in your Hoenn Mom House at Littleroot to be able to trigger the Eon quest. Let me know if it's not the case. Waiting forward for a response. I wish you a wonderful day and fun time playing PRO! Very Respectfully, Zarachi

Hello @Raumanian! Apologies for all these issues. Your account should be unlocked and your account have been merged to Silver. Once again Apologies. I'll now proceed to lock this topic but dont hesitate to create another onr if you meet any errors, issue... Have a wonderful day and a fun time playing PRO ! Take care, Zarachi

Hello @Hoshiyomi6211! Welcome back to the game! Hope you enjoying your game and have fun! If you need any help, dont hesitate to ask in General support, we will be gladly happy to help you as staff team! Game changed a lot in 10 years! I wish you a wonderful day/night!

Hello @Raumanian! Apologies for all these issue. If you wonder what happens, your server transfer failed and you got this error. Your account has not been activated issue should be resolved now. Let me know if it not the case. Once again Apologies for all these issue. If you can to transfer, be sure to reset your device before trying. I wish you a wonderful day and have fun playing PRO ! Very Respectfully, Zarachi

Hello @Raumanian! Apologies for the issue you are encountering. Transfer server was down due a to a fix required as stated around 2 weeks ago But it got resolved few hours ago and you should now be able to transfer again. Can you try again if you havent! Waiting for a response to know if it got resolved. Very Respectfully, Zarachi

Hello @Miccim! Apologies for the inconvenience with this interaction. It is due to the fact that you have a Toxicity-Low in your party. It has been forwarded to the team and will be fixed within the next-server restart. During the meantime if you have the opportunity to use another electric type pokemon, I highly recommend you to do that. Once again apologies for the issue. Very Respectfully, Zarachi

Hello @Sesosojito! Apologies for the issue you are experiencing. Slowking doesnt learn Teleport in his learnset. But he learn a similar move which allow you to get Momentum, called Chilly Reception. You can found it in the move Relearner once you have your Slowking evolved. I wish you a wonderful day and have fun playing PRO ! Take care, Zarachi

Hello @Sesosojito! Apologies for the issue you are experiencing. James NPC doesnt offer the Reroll ticket by himself. He does offer a Nature Reroll if you have completed no quest during the Valentine Day event. To be able to get the IVs locked Reroll Ticket, you will have to go to the building before the Garden and you will have to spoke with a NPC called "Psyduck Fan", he can be found in one of the right-side room. Hope it answer your question. I wish you a wonderful day and a fun time playing PRO! Very Respectfully, Zarachi

Hello @Misterdando! Apologies for the delay in the answer and Apologies about your issue. Is your issue solved and are you now able to entering the Level 50 monotype challenge ? I briefly remember there was some NPC issue after the new client release but everything should be sorted now. Waiting for a response in your side. Once again Apologies for the issue. Have a wonderful day and a fun time playing PRO! Very Respectfully, Zarachi

Hello @Furiousbliss! First Apologies for the delay in the answer and Apologies for the issue you are experiencing. The reason of this interaction could be : -Victini used Trick Room and since you are at +400 speed Ninetales Alolan and Starmie outspeed you and always attack before you. Hope this clear your question. Have a wonderful day and Good Luck for season end! Have fun playing PRO! Very Respectfully, Zarachi

Hello @Darkdestro! It is not a bug. Event map is not open yet, you can only hunt the Valentine form in the wild (everywhere except pinkan island). There is no ETA when it will open but I recommend you to check the announcement channel in PRO discord to be noticed when the event map will be open. Very Respectfully, Zarachi

Hello @Wuweiwushi! Apologies for the issue you are experiencing. First, I would like to tell you that you are not doing Pikachu Z-Crystal quest currently, you are doing the Alolan Z-Crystals quest which is for : - Mimikyium Z - Kommonium Z - Lycanium Z - Aloraichuim Z But here as stated by the NPC, you have to go to Celadon City to fight her sister called "Pikala" make sure to have a Pikachu in your party to be able to fight her! I highly recommend you to check this video about the Z-Crystal since there is no wiki page about that currently, here is the link of the guide! Dont hesitate if you have any further question, I will gladly answer them! I wish you a Good Luck during the quest and have a wonderful day and fun time playing your beloved game called PRO! Very Respectfully, Zarachi