Shaui

Welcome back to PRO!! :Grin:

I'm glad that I was able to help you resolve the issue! I'm going to lock the thread since the matter is resolved. I look forward to seeing you in game and I hope you enjoy the new content/additions that were released while you were away! :) [glow=blue]-Locked as Solved-[/glow]

Unfortunately as said here, there is not a way to reset your account. You are entitled to create another account as the rules state you can have only 2 per e-mail address (You are permitted to have 2 accounts per email address and up to 4 per person) or start fresh and play in other servers as per server have different saves due to different databases, in order to get a clean slate and restart. I am sorry to have to inform you of this.

Hey there Pilfyr! Welcome back to PRO! I am sorry to hear that you are experiencing this inconvenience. Have you tried changing your password on the Dashboard? After doing so, can you please try to log in and see if it resolves the issue? :D

Hey there Derython! First off, welcome to PRO and I am sorry that you have experienced this inconvenience. What had happened was when you left your device you got kicked from the server for being AFK for too long. When you get kicked from the server in a battle, it counts as a loss, so the game counted your battle against Jackson as a loss. Whether you win or lose to Jackson or not does not have a big impact on your storyline, in fact for some parts there's an alternate quest. You can find out more information about how winning/losing to Jackson in certain parts of the story may affect your story in the Complete Kanto Walkthrough! :)

I'm glad to see that you were able to resolve the issue by changing your password!! Since the matter is resolved I will now lock the thread. I hope you have a great weekend! :D [glow=blue]-Locked as Solved-[/glow]

Hey there Itachi17. I am sorry to hear that you have experienced this inconvenience. Do you happen to be playing in a public area or on public wifi? And is it possible that a firewall could be blocking your connection? If you are indeed playing in a public area/wifi try checking this post out.

Hey there Omar7241! I am sorry to hear that you have experienced this inconvenience. Have you activated your account with the link you have received in your email when you registered the account? And have you tried resetting your password on the Dashboard and then tried to log in again?

Hey there Dapp3rDragon! I am sorry to hear that you have experienced this inconvenience. Have you tried updating your audio drivers? Also have you tried running the Windows Audio Troubleshooter? In order to run the windows audio troubleshooter, select the Start button, type Troubleshoot, and then select Troubleshoot from the list of results. Select Playing Audio > Run the troubleshooter.

Hey there Vinnyboy07. I am sorry to hear that you have experienced this inconvenience. I am sorry to have to inform you of this but, unfortunately there is not a way for staff to unevolve pokemon if evolved by accident. I am sorry to have to inform you of this. It is recommended to decrease eevee's happiness before going for the glaceon/leafeon evolution to prevent these kinds of errors in the future.

Hey there Soupspork and welcome to pro!

Hey there Dotjs and welcome to PRO! :Grin:

I'm glad that I was able to assist you in getting your signature set up. Since you don't have anymore questions I will now lock the thread. I hope you have a great week! :Grin: [glow=blue]-Locked as Solved-[/glow]

Hey there KwakuGardner! I am sorry to hear that you are experiencing this inconvenience. Have you tried looking in these spots? Credits to [mention]Shary[/mention] for helping find the last spot x3

Dimensions are basically the size of your signature. The biggest image you are allowed to have on your signature is 580x300 pixels. I see that you have successfully set up a signature! It looks really cool! Do you have anymore questions about signatures? :3

Hey Zrone and welcome to the forums! :Grin:

Hey Mecta and welcome to the forums! :Grin:

Hey there javiarias! I am sorry to hear that you have experienced this inconvenience. As said above by skill99linus, that PC does not work, you need to go to a PC in another location if you need to switch, move, delete, or deposit pokemon. There is not an eta on when things may be added or updated in the game, but I recommend keeping an eye on the Downloads and Update logs for any future information regarding that manner. That being said, since your question is answered, I will now lock the thread. I hope you enjoy the rest of your week! :) [glow=blue]-Locked as Solved-[/glow]

Have you tried to copy and paste the link after you upload the gif? For instance, after you upload the gif to imgur, copy the direct url, and then follow the steps on the guide I linked you and paste the link in between the [img][/img] to display it as you signature. :)

Hey there rudedevil! I am sorry to hear that you are experiencing this inconvenience. Have you tried following the steps on this PRO for Android guide when you installed the app? And also does the device you are playing on meet the system requirements?

Hey there Faiden! I apologize for the delay in response to your post. When you fight the trainers in order to Go to Sinnoh, you do not lose money when you lose to them. When you lose to them they get put on a cooldown of 140 minutes that you must wait before you can challenge them again. That being said, since this answers your question, I will now lock the thread and I hope you have a great week! :) [glow=blue]-Locked as Solved-[/glow]

Hey there skylight057. I am sorry to hear that you are experiencing this inconvenience. Have you tried to follow the steps from this Post? Please try these steps out, and feel free to reply if they help you solve the issue or if you need any additional assistance :)

Hey there Mavfatha and welcome to PRO! We also have various ways to support you - you can check our Game Guides and the PRO Wiki or seek out Live Chat support via our Official Discord Server. Feel free to also check out our Facebook Page, Twitter, Youtube Channel, and Instagram as well! Good luck, have fun, and enjoy your game! :)

Hey there Vinnyboy07! I am sorry to hear that you are experiencing this inconvenience. The location of Suicune for the Celebi quest has been changed. You now need to go up the waterfall, with a pokemon that knows the move Waterfall, in the Tohjo Falls in order to see Suicune. Do you see Suicune after doing this?

Hey there Gurrispo! I am sorry to hear that you have experienced this inconvenience. Have you tried checking your email's trash bin after you deleted the email? And also are you able to log into the PRO Dashboard? If you can log into the dashboard, you should be able to log into the game.