Calahan

Hi! Transfer done; congratulations, enjoy, and have a great day! :)

Hi there, and sorry for your inconvenience! Since your progress was on Red server and that it has merged with Blue server, it will now be on Silver server. Moreover, Gold server is simply a rename of the server formerly known as Yellow. You can learn more about the merge and how to proceed here: Server Merge FAQ And you can find the common merge errors solutions here: Common Merge Errors FAQ Please read both these topics thoroughly and you will be able to log back in-game; do tell me if you need further assistance. Until then, I wish you a nice day :)

Glad to hear! The servers are now back online as well. I wish you to have a great rest of your day :) - Locked -

Hi there, and sorry for the inconvenience. The website is currently redirecting to the forum for the duration of the ongoing maintenance. The servers are also currently down, and there is no ETA when they will be back up. Thank you for your comprehension and patience in the meantime. However, you can find the download links in the Resources tab, here: Resources Depending on your forum theme, it might look different, but you can download it here (I used Win x64 as example, but there are links for all versions) : Please have a check and tell me if you need further assistance!

Hi there, The servers are currently down for a maintenance. There is no ETA when they will be back up, thanks for your patience in the meantime. You can join PRO Discord to be notified when they will be back up, or try again to login in some time. Indeed, the website is currently redirecting to the forum for the duration of the maintenance. We are not getting shut down, this is a scheduled maintenance, don't worry. :) As stated in the Forum rules: Also, for future reference since the server status page is currently redirecting to the forum: as mentioned in the Read this before making a General Support topic: Hit by a "Cannot connect to server" message Follow these steps and you will be fine: 1. Check your requirements. 2. Please confirm that the server is online via the official server status link here: https://pokemonrevolution.net/status.php Sometimes, the server can go down, but the website can show it as being online. Please be patient and try to use the F5 button again. 3- Please make sure your e-mail is confirmed, as you can login in forum without a confirmation, but you need it in-game. 4- Always make sure your client is up to date! You must download a new client each time when a new update is released: Client Download Repository (delete the old client before extracting the new one). You will be given a prompt before logging in ( "Out of date version") if your downloaded client is not updated 5- If you are receiving a “Can not connect to server” prompt, the best course of action to take would be to completely close the client, relaunch it and try again. Please read carefully step 2 before you read this step. Almost most cases for "cannot connect to server" prompt is the server being down. If you are able to see a “logging in” prompt and it fades, please be patient as at this point, the client is attempting to establish a connection and/or will place your account in a temporary ‘ghost’ queue. Afterwards, you will be placed into the server at a later time without being able to see the queue box. It happens when having many people join in server, so try to restart your client and try again. It can take 3-5 times for the queue to be shown. If you are receiving a “server locked” prompt, then that means that the server has been locked by an Administrator and a server maintenance is imminent. So follow step 2 and wait for the server reboot to be done. 6- If after loading up the launcher (and after when you press the "login" button) the message "connecting to server" appears and afterwards the screen freezes and nothing happens you will need to completely close the client and open it again (it can happen 3-5 times). Also always check if the server is down! Hope you all have a nice day, - Locked -

Hi there, The servers are currently down for a maintenance. There is no ETA when they will be back up, thanks for your patience in the meantime. You can join PRO Discord to be notified when they will be back up, or try again to login in some time. Also, as stated in the Forum rules: Also, for future reference since the server status page is currently redirecting to the forum: as mentioned in the Read this before making a General Support topic: Hit by a "Cannot connect to server" message Follow these steps and you will be fine: 1. Check your requirements. 2. Please confirm that the server is online via the official server status link here: https://pokemonrevolution.net/status.php Sometimes, the server can go down, but the website can show it as being online. Please be patient and try to use the F5 button again. 3- Please make sure your e-mail is confirmed, as you can login in forum without a confirmation, but you need it in-game. 4- Always make sure your client is up to date! You must download a new client each time when a new update is released: Client Download Repository (delete the old client before extracting the new one). You will be given a prompt before logging in ( "Out of date version") if your downloaded client is not updated 5- If you are receiving a “Can not connect to server” prompt, the best course of action to take would be to completely close the client, relaunch it and try again. Please read carefully step 2 before you read this step. Almost most cases for "cannot connect to server" prompt is the server being down. If you are able to see a “logging in” prompt and it fades, please be patient as at this point, the client is attempting to establish a connection and/or will place your account in a temporary ‘ghost’ queue. Afterwards, you will be placed into the server at a later time without being able to see the queue box. It happens when having many people join in server, so try to restart your client and try again. It can take 3-5 times for the queue to be shown. If you are receiving a “server locked” prompt, then that means that the server has been locked by an Administrator and a server maintenance is imminent. So follow step 2 and wait for the server reboot to be done. 6- If after loading up the launcher (and after when you press the "login" button) the message "connecting to server" appears and afterwards the screen freezes and nothing happens you will need to completely close the client and open it again (it can happen 3-5 times). Also always check if the server is down! Thank you for your comprehension. I hope you all have a nice day, - Locked -

Once again, there is no ETA. Depends on the load of work they need to do for the maintenance, and possible fixes for possible issues that may arise. There is no use posting further about the servers being down, the only reason I am leaving this thread open is for the initial loading map issue. Thank you for your patience :)

Yeah, as Tidus mentioned, the servers are currently down for a maintenance. There is no ETA when they will be back up, thanks for your patience in the meantime. You can join PRO Discord to be notified when they will be back up, or try again to login in some time.

Good to hear! Enjoy :) You guys have a common ISP, despite being different than the other two. If you keep encountering the issue despite the other fixes mentioned on this thread, then it's ISP related and will be fixed eventually. I will list below all the possible fixes previously mentioned that might help, but then again, it seems more to be due to the ISP itself, so please try using another connection such as your mobile data to play until it gets fixed on their end (playing PRO nearly doesn't consume any data): Run the game in admin mode, and windows 7 compatibility mode, also add an exception for the game to your firewall and antivirus if you haven't yet; Wait several minutes during loading screen/black screen; Restart your router and game client; Log on Gold server if you can, use F2, type in "clearmaps", hit Enter and restart client. Hoping for a quick resolution of that issue for your convenience.

Hi there, I've sent you to your last visited PokéCenter on Silver; could you try again and tell us how it goes? UPDATE: It's working again for the other one having the same ISP than you, so if it was indeed an ISP issue as I strongly suspect it, it's likely that it's going to work again for you as well. Regarding the ports used, you can find them here: Port used to connect - Quote for visibility - I'm looking forward to your reply, and apologize for the inconvenience.

Hi there, I've sent you to your last visited PokéCenter on Silver; could you try again and tell us how it goes? Once again, apologies for the inconvenience; as you've mentioned, it's an odd issue. I'm confident we'll find a solution eventually, thanks for your cooperation so far!

My pleasure! Happy to help, and thank you for your kind words. I will also state for further information that the Daycare Houses are located as follow: Route 5 (Kanto) Route 34 (Johto) Route 117 (Hoenn) Solaceon Town (Sinnoh) Four Island (Sevii Islands ‒ there is no PRO Move Tutor there, nor eggmove, just Doctor quests) With this being said, I will now set and lock the topic as solved; once again, I wish you to have a great day! - Locked -

Hello there! Moonblast is a move only Clefairy can learn, so you will have to go to the Pre Evo Move Tutor. PRO Move Tutor ‒formerly known as Pre Evo Move Tutor‒ are located in Daycares as well; each move will cost 10 000$! In most Daycares, you will have to walk through the door behind the Eggmove Tutor and Doctor Quest NPC to get to the Tutor: Please have a check! I'm looking forward to your reply, and wish you to have a great day in the meantime

Hi there and foremost, sorry for the inconvenience. That issue has been raised, looked into and possibly fixed 21 hours ago; did you try within these past hours? Or was it prior to that time? I'm looking forward to your reply

Hi there, and sorry for your inconvenience! Posting this for future reference, as well as in case you get an Invalid Password error: Since your progress was on Red server and that it has merged with Blue server, it will now be on Silver server. Moreover, Gold server is simply a rename of the server formerly known as Yellow. You can learn more about the merge and how to proceed here: Server Merge FAQ And you can find the common merge errors solutions here: Common Merge Errors FAQ I wish you a nice day :)

Hi there, It was removed as it got coded in the latest update; however, said update got rollbacked due to servers' instability issues, and the moves other than Unburden got overlooked as they aren't banned, thus have a lesser impact. The thread has been updated accordingly, now: Baton Pass added back to Bugged and Not Bannable. Trace added back to Bugged and Not Bannable. Trick + Choice Item added to Bugged and Not Bannable. Stored Power added back to Not Yet Coded moves. Tailwind added back to Not Yet Coded moves. Have a nice day!

Hi there and thank you for your report. This is only fixable by a Developer, and will have a low priority in the list of things to do, as Rock Smash isn't even necessary to progress in Kanto. You also got the TM a little bit earlier than you would have otherwise, due to selecting the server you had no progress on as main, during the merge, thus kept your inventory but restarted the story. I will leave it open anyway until it gets fixed -if it does-, and with this being said, I wish you to have a great week :)

Hi there, Your Breloom has been restored and is now at the last slot of your PC Storage; please have a check. In the future, as [uSER=1837673]@Heiwajima[/uSER] stated, please use the appropriate Pokemon Restore Request Megathread so all similar requests are packed together, which helps dealing with them on a timely manner. I would also like to state that the ID helps, but any accurate information about the deleted Pokémon is enough. With this being said I wish you to have a great rest of your week :) - Locked -

Hi there, I would like to apologize on behalf of the staff for having overlooked your topic for so long, as well as the inconvenience caused. It appears that your issue is fixed by now, but, for future reference, alt+tabbing out of the game during any loading screen has high chances to lead to that issue, which can be solved tabbing out and back to the game again. Restarting your whole game client would fix it too. If your issue happened even without alt tabbing out, do you have more infos about it, in order for me to try to reproduce it? I'm looking forward to your reply, and wish you to have a nice day in the meantime.

Hi there, and foremost, sorry for the inconvenience, as well as for the delay of response. The issue lies within the fact that Tailwind is currently not coded, therefore this Tutor has been disabled until it gets coded. It will be eventually, it has been before as you can see on the Update Logs thread, but due to crash issues with that update, it got rollbacked, as it got announced on PRO Discord. That latest patch note is thus currently not in game. There is no ETA as of when it would be fixed for good. Thank you for your patience in the meantime. With this being said, I wish you to have a great day!

Hi there, and sorry for your inconvenience, as well as this topic being overlooked. The delay resides in the fact that you initially posted it in Mapping Bugs area, where it's unrelated, as it's not an issue within the map itself, hence it being now moved to General Support. For future reference, you could also have battled someone and lost (disconnecting during the battle being the fastest way); you wouldn't lose anything, and get sent to the last visited Pokécenter as well. As stated in the List of available commands, the command to challenge someone to a battle is /battle <username>, or /bat <username> Once again, sorry for the inconvenience. Since your issue is solved, I will now lock this topic. I wish you to have a great day. - Locked -

It might not, perhaps, with people who transferred from Silver to Gold, but I would need to be transferred in order to test myself, which only Eaty could do, and he's busy with more pressing matters. :/ Though it works for me, on both player and staff accounts, at either this specific Caught Date Checker or any other, as shown below:

Hi there, and foremost, sorry for your inconvenience, as well as for the delay of response. It is an issue raised due to the merge of Red and Blue servers into Silver, therefore only is on this server, and for Pokémon caught before the merge, which happened the 17th April 2018. These NPCs will work for any Pokémon caught afterwards however, but unfortunately none of those caught prior, and I am currently unaware of a possible way to fix this. If there would be, there is no ETA on when the fix would be applied, and would be on a pretty low priority in the list of things to be done/updated. The caught date is still saved on the database, so, if you really need to know a few of your Pokémon's caught date, you may reach a staff member on PRO Discord to check it out for you. Please note that it takes a bit of time and efforts, so I'm asking anyone who would want to, to be reasonable in the number of Pokémon, and/or frequency of this service being requested. Thank you for the report anyway, and with this being said, I wish you to have a great day!

Hi there, and foremost, sorry for your inconvenience! This issue is due to the merge: your Pokémon got re-ordered randomly. The ones from previous regions that ended up in your party, which should be locked in your PC storage, got locked there instead of in the storage itself, as it should when you start a new region. I have now moved them to the last slots of your storage; enjoy, have a great rest of your week, and welcome back to PRO! :) - Locked -

Hi there, and foremost, sorry for your inconvenience. The issue came from the fact that Scatterbug is currently missing one of its possible abilities: Shield Dust. Your Scatterbug would have been Shield Dust, but since it was missing from the database, it caused a visual bug wherein you saw Compound Eyes rather than Shield Dust. Although since Vivillon's abilities are correct, it turned Shield Dust rightfully. The issue will be fixed next time the servers restart, Scatterbug will have all its possible abilities available. Once again, apologies for your inconvenience. I understand that training it took time, and you must feel deceived. Unfortunately, we can't help in your case, as your Vivillon would have been Compound Eyes if that was the ability your Scatterbug had, but due to the aforementioned, it was wrongfully having Compound Eyes. With this being said, I wish you to have a great rest of your week nonetheless. - Locked -