I want to be the clearest and most respectful of course. I understand the frustration at not being able to immediately find the way to continue through the quest, and for this reason, i want to clarify some points:
The guides are supposed to be a challenge for the player, which means that it will be so difficult to continue, so take the time to enjoy the event, you can work together with friends. The more difficult something is, the more rewarding it is in the end!
The staff will never provide guides. This would basically destroy the main purpose of our content staff work: Mappers, Content Scripters, Story Writers, Artist, Testers, Devs, all of them contribute to make this event a reality.
Although events are way different now, these changes may not be to your liking. You're always free to suggest improvements or/and share your concerns about it, always in the most respectful way possible.
I also want to emphasize that the people who make guides are not staff members, therefore, they don't have access to private information nor participated in its creation. It's normal that they are missing details or have incorrect information, you're always free to support them by providing more info. Together we can do this in the best way!
Well, I don't want to go into the drama but I think that all of us here should maintain a respectful attitude, we all here as members of the community deserve respect. Make sure to read and follow our forum rules as remaining with this attitude may lead to punishments.
Take this as a verbal warning. You're free to create a thread under the complaint area if you feel that you were treated unfairly.