Travok

Hi DrWackadoodle69, can you tell me the username for your old account. I can't promise anything but if I can tie the old account to your new one I will speak to management and see if there's anything we can do.

Hi Topwarrior, I apologise for the late reply to your thread and I'm sorry for the inconvenience the bug caused you but unfortunately we cannot refund you the money you lost because of the bug. We explaing it in read this before making a support post, it says: The problem with cases such as yours is that we have no way to varify that it actually happened. We cannot see that your pokemon got knocked out and while we can see how much money you have we cannot see if there was a recent addition or subtraction from that amount. While I believe that this issue happened to you, if we started compensating people for losses due to crashes or bugs then we'd have to do it for everyone and people could just make up a claim and we wouldn't be able to check the validity of the claims. I'm sorry this happened to you dude and I'm sorry we can't do anything to fix the issue. I know it's frustrating for you but I hope you can understand our position on why we do not compensate. I hope you have a good day despite this reply and hope that an issue such as this doesn't happen to you again.

Awesome, I am glad your issue is sorted out and you can play again. I will now close this thread as the issue is resolved.

Hi RayonDeclaire, I'm just posting this to inform you that recently silver server crashed and was restarted. I had a look on our tools and it looks like your account is offline so you should be able to log back in now. Once again I'm sorry for the inconvenience this issue caused you and I hope this is the last time it happens to you.

I don't think playing without the vpn will work. It's definitely worth a try but you character is logged in on the system so it's not like it's a problem on your end.

Hi Rayon, I have spoken to one of the devs and unfortunately there is nothing we can do to fix it except a server restart. It's a shame this happened to you while we've had a good run with stable servers. I'm sorry I haven't got better news for you and that I cannot help you and resolve the issue other than to sit and wait.

Hi Sidharthmanoj, please note that these: are the rules for General support subforum. Rule 2 states "Do not report players or appeal bans here". We have a discipline appeals subforum please create a post there if you wish to appeal any ban you've received. I will lock this thread now as bans shouldn't be discussed here.

Hi RikLLe77, I'm sorry for the inconvenience you're experiencing. I'm sorry but I do not think there is anything we can do. It sounds like an issue with the phone. If you can play the app when on wifi then there isn't anything wrong with the app. I can give you a list of common fixes for andriod users but honestly I doubt they'll work seeing as the app works. Maybe there's a problem with your 4g connection or a block that stops you from playing it while on 4g. I'm sorry I couldn't be more helpful dude. I wish you luck with fixing it.

Hello RayonDeclaire, I'm sorry for the inconvenience you're experiencing. I logged onto silver and it was coming up that you were on, I kicked you from the server but it was still saying you were on. I went to your location yet couldn't see you there but all other indicators were saying you were online. To be honest I have never seen something like this before. I am baffled at how you could still be logged in. I will pass this on to the admins/devs to see if there is something that they can do about this for you.

Of course you can dude. Post in the thread I linked and one of the senior staff will move the Pokemon to your pc for you when they're available.

Hi PikaHai, sorry for the inconvenience you're experiencing. Basically as the pokemon from both blue and red are put together in silver you can get pokemon from a region you are not in stuck in your party. There's three things we can do. 1. I can unmerge your accounts and you can merge them again and this time select blue as your main server and you will be at the part of the story you were last at on blue server and the johto pokemon will not be stuck. You will lose all progress you've made on silver server though. This can only be done if you've not done any trades on silver server. 2. You can post in this thread, it is a thread specifically for this situation and someone will move your Johto pokemon from your party to your pc but you will not be able to use them until you go back to Johto. They will be locked in your pc but you'll be able to put new pokemon in your team and move them around like normal. 3. We do nothing and you're stuck with it like that until you get back to Johto. Let me know which you would like to do dude.

Ok dude, glad it got sorted out for you. I will close this thread now as it has been resolved.

Hi Eldiosmario, battle boss is no longer on two island, it has been moved to Dock island in Johto. It is the house the arrow points to in the screenshot below and you still need ms to battle it. I hope is helpful for you and if you have any more questions please let me know.

Hi hkgirl, a S3 punishment can either be a temp or perma ban depending on what the infraction was. If you wish to know the type of ban you received you can look on your dashboard to find out. If you feel the ban is not warranted then I suggest you post in discipline appeals subforum. Please note that General support is not the place to post about bans. I will lock the thread seeing as bans are not to be discussed in general support and as I've answered your question. I hope this was helpful for you dude.

Hi, unfortunately, we cannot do a server transfer at the current time. Every so often the Admins will open a name change/account reset/server transfer service but we do not have one running right now. There is no set time when we run this so there is no estimate on when it will happen again. You can keep an eye on the announcements channel on the pro official discord as it will be advertised there when it is next running. For future reference, you can find the topic and the requirements on the name change, account reset & server transfer forum post. I'm sorry it's not what you want to hear but at the moment you will have to start new on silver if you wish to play on that server or wait until we run the server transfer service again. I will lock this thread as I have answered the question. I wish you luck with whichever method you choose.

Hi BaconParty, every so often the Admins will open a name change/account reset/server transfer service but we do not have one running right now so cannot reset your accounts. There is no set time when we run this so there is no estimate on when it will happen again. You can keep an eye on the announcements channel on the pro official discord as it will be advertised there when it is next running. There are other things you can do. Each account can be played on both servers so if you've played on one server and want to do story again you can always play on the other one. If you want to stay with the server you're currently on you can create another account. You've got 3 accounts but you can have up to 4 accounts. The only requirement is that each account has a different email address for each account (there is leeway with this for old accounts as it used to be 2 accounts per email address). So you can still create another account. I hope this was helpful for you dude and if you have any other queries than please let me know and I will do my best to answer them.

Hi Koes. To headbutt trees you need either the battering ram item that you can buy in coin store or a pokemon that knows headbutt. If you use a pokemon then they need to have their happiness above 155 to use headbutt outside of battle. If you do not have either of those than that message will appear. I would suggest trying to improve the happiness of your pokemon. You can do this in several ways: The first pokemon in your team will gain happiness for every 255 steps you take (they will not recieve it if you are on a land mount but will with a surf mount) You get +1 happiness for every battle you win that the pokemon participated in (the pokemon does not need to be the pokemon that ends the battle) You get +5 happiness for ever level the pokemon gains. You will get x2 happiness gain if the pokemon holds the soothe bell item. You will lose -5 happiness each time the pokemon is knocked out. Happiness will be reset when a pokemon is traded. I hope this was helpful for you dude and that you are able to build your pokemons happiness to the needed level. If you have anymore questions please feel free to ask and we will try our best to help you.

Hi Shivansh01, I have moved this to the general off topic subforum as this isn't a support issue and this is probably the best place on the forum to talk with someone about python. As for vacancies we do not currently have a recruitment running for content scripers at the moment. When we do decide to recruit more staff it will be posted in staff recruitment subforum. I wish you a good day and hope you find someone to help you with learning python.

Hi Cattybandit, I'm really sorry for the problem you encountered. As the pokemon changed during the crash we cannot give tickets for those who reached the iv requirement with the yamask. We do not refund or give out items because of a crash/rollback. It is explained in the "Lost by crash issues, disconnections and rollback" part of this thread. I cannot apologise enough, I know how annoying it can be, we're players too so we do understand the annoyance and upset players experience when this happens as we've been in the same position ourselves. Please keep in mind that game is in BETA and crashes can happen any time. Also please note that the world quest is still being tested and improved upon to fix these issues but there is a risk of this happening currently when doing world quests. I am so sorry this happened to you, however, there's nothing we can do for people who have experienced it. I'm going to lock the thread as your query has been answered. I wish you the best with the game and hope you don't fall into this position again.

Hi Zelkova, I'm really sorry for the problem you encountered. Please keep in mind that game is in BETA and crashes can happen any time. unfortunately you will not be given anything you lost in rollback/crash/stuck as it's responsibility. Please take the time to read the following thread Hit by a rollback. The developers are always working hard to fix the issues that come up but sometimes they do happen and cause rollbacks. Please note that the world quest is still being tested and improved upon to fix issues with it but crashes can happen. I am sorry this happened to you and you are unhappy with it, however, we cannot compensate people for crashes.

Hi Haw0x, I'm really sorry for the problem you encountered. The developers are always working hard to fix the issues that come up but sometimes they do happen especially with new-ish content such as the world quest. Please keep in mind that game is in BETA and crashes can happen any time. unfortunately you will not be given anything you lost in rollback/crash/stuck as it's responsibility. Please take the time to read the following thread Hit by a rollback. Even though you didn't lose any items/pokemon etc we unfortunately cannot do anything in your case. Please note that the world quest is still being tested and improved upon to fix these issues but there is a risk of this happening currently when doing world quests. I am so sorry this happened to you, however, further action can not be taken for it.

Hi Shotty, please post in this thread when requesting staff help with trades. It is checked regularly by our community coordinator team and if any are available when you are online we will help you with the trade evo. Please read the thread carefully before posting. I've just checked to see if you're online but it seems you are not so this is your best option seeing you are not on at the moment for me to do the trade evo for you.

Thank you Immimo for explaining. Articuno, Zapdos and Moltres quest: https://www.pokemonrevolution.net/forum/topic/131646-url

Hi all, sorry for the inconvenience you all experienced. The servers were down due to technical issues when you tried to log in and was restarted not long after. It was just bad luck you tried to log in when it was down. This sometimes happens and it is usually not down for long when that happens. The developers are always working on improving the servers by fixing any issues that pop up and sometimes have to take the servers down to do this. When the server is taken down for maintenance the staff post in the official discord to let members know and post when it is back up too. If you are not in the official discord channel you can click on this link to join it: https://discord.gg/98pMNxq You can check server status on the discord by using the ^up command in the bots channel. I hope this has helped you and that you are now able to get back into game, if not and it is another problem you're having please let me know and I will help you to the best of my ability. Please also be aware that it is against the forum rules to post about server status I will be locking the thread as per our policy but posted the message I did so that you can use those resources in the future when the server is down. I hope you all have a good day and have no more difficulty getting in game.

Hola Sagitario25, Lo siento si esto es difícil de entender, no hablo español y estoy usando el traductor de google (publicaré en inglés debajo en caso de que usted hable inglés). 1: El espejo mágico se puede comprar en el chat comercial, ya que es un artículo de la tienda de monedas. Sin embargo, no es frecuente que se venda, por lo que es posible que tenga que comprar una cápsula de moneda y usarla para obtener las monedas a fin de comprar una. 2: Las gemas son objetos retenidos que se usan en la batalla, es un objeto de un solo uso que aumenta el daño de un movimiento que es del mismo tipo que la gema en un 30%, la gema se usará después. También se utilizan para conseguir zapdos, articuno y moltres. No se pueden vender a un NPC, pero se pueden vender en el chat comercial a otros jugadores. Espero que esto responda tu pregunta. Si necesita más ayuda, hágamelo saber y haré todo lo posible para responder. -------- I'm sorry if this is difficult to understand, I do not speak Spanish and am using google translate (I will post in English underneath in case you do speak English). 1: The magic mirror can be purchased in trade chat as it is a coin shop item. It is not often found being sold though so you may have to buy a coin capsule and use that to get the coins in order to buy one. 2: The gems are held items used in battle, it is a single use item that increases the damage of a move that is the same type as the gem by 30%, the gem will be used up afterwards. They are also used to get Zapdos, Articuno and Moltres. They cannot be sold to an NPC but can be sold in trade chat to other players. I hope this answers your question. If you need anymore help please let me know and I will do my best to answer.