Astraea

Welcome [mention]Thorinox[/mention]! I'd advise you to check our Game Guides forum and the PRO Wiki. If you need help, take a look at our Resolution Center forum, or seek out Live Chat support via our Official Discord Server, we’ll do our best to assist you. Feel free to also check out our Twitter, Youtube Channel, and Instagram as well! Good luck on your journey, and have a great day! :Angel:

Welcome, Bill! I'd advise you to check our Game Guides forum and the PRO Wiki. If you need help, take a look at our Resolution Center forum, or seek out Live Chat support via our Official Discord Server, we’ll do our best to assist you. Feel free to also check out our Twitter, Youtube Channel, and Instagram as well! Good luck on your journey, and have a great day! :Angel:

Resolved in-game; I'll now lock this topic. Have a great week. [fade][glow=#fd9696]- Solved -[/glow][/fade]

Welcome!

Apologies for the delay, but I'm glad it finally came through for you! Since your issue is solved, I'll now lock this thread. Have a great rest of your week! [fade][glow=#fd9696]- Solved -[/glow][/fade]

Hi XeXee, If you're not receiving the registration email: a gmail email is most likely to receive it so trying again with that. If you're already using one of those check your junk mail and then if still nothing, make sure you typed it correctly; it occasionally isn't instant but it shouldn't take longer than 30 minutes. You can also try logging in here here as often it still activates; if you could log in there you should be good to log into the game. P.S. Any username used in a failed registration attempt will be locked for up to 7 days, at which point if still not activated it will become available again. Kind Regards, Astraea.

Hi Ebereur, Since your issue has been resolved in-game, I'll now lock this topic as solved. Apologies for the great inconvenience, but I hope you enjoy the rewards! Kind Regards, Astraea. [fade][glow=#fd9696]- Solved -[/glow][/fade]

Hi WhatTheHeck It appears that during the time of your login, the server was down due to lag problems. The Red Server has since been rebooted and should be working properly. Sometimes, other servers can have problems while others are working just fine; this may explain why the Blue Server was working properly despite you not being able to log into Red. We're extremely sorry for any inconveniences and we are striving to make our servers more stable as we speak. In the future, please keep in mind our forum rules when posting in General Support: From your post' date=' it sounds like you were put into a 'ghost queue', I'll put an explanation below: Again, we apologize for the inconvenience; I hope this doesn't burden you too much and I wish you a great rest of your week. [fade][glow=#fd9696]- Locked -[/glow][/fade]

Hi DJonasty, Warnings for routine server maintenance are given both in-game and also on the official PRO Discord. Generally, the server will be warned ten minutes prior to maintenance; the server is also locked to prevent players from entering right before maintenance starts. Anytime the server goes down without any warning or official announcement, it is because it was an unexpected crash rather than a planned maintenance; we apologize for the times that the server does go down without notice—we are constantly working on improving the stability of it, but it isn't perfect. As your suggestion is already implemented, I'll now lock this topic. Have a great rest of your week! Kind Regards, Astraea. [fade][glow=#fd9696]- Locked -[/glow][/fade]

Hi SuzumeVermilion, Thanks for reporting; the PC not working in National Park is a known issue. Feel free to keep an eye out on the Ingame Update Log and Download & Update Logs to be notified when the fix is released. Have a great rest of your week! Kind Regards, Astraea.

Hello HappyHorseDK, This usually happens when you trade a pokémon before its IDs are wholly saved, which take around 2-3min. Unfortunately, you will indeed have to catch a new one, and to avoid having the same issue then, I'd suggest to wait a bit before trading it, or relog regularly to force-save its data. You can find some Deep Sea Tooth on wild Clamperl, Sharpedo and Carvanha as noted in the Items Location topic, or in Love Island's rock smash stones. Reminder that, in order to go to Love Island, you need to: Catch 120 Pokémons native from Kanto (from range #1-#151) Get 38 evolved data Talk to the Love Sailor at Vermilion City Docks, and pay the fee of $5,000 Sorry again for your inconvenience; since nothing more can be done, I will hereby lock this topic. I wish you a great day! [fade][glow=#fd9696]- Locked -[/glow][/fade]

No problem! Have a great rest of your week! [fade][glow=#fd9696]- Solved -[/glow][/fade]

Hi Assassinhgc, Don't worry; your Pokeballs are safe! The reason why your Pokeballs were taken was due to the fact you started the Pinkan Island Quest, therefore, you'll need to complete it in order to have the Pokeballs returned to you. If you need help completing the quest, feel free to take a look at the Pinkan Walkthrough. Kind Regards, Astraea.

Welcome!

Glad to hear I could be of help! I'll now lock this topic as all your questions have been answered. Have a great day and I hope you'll enjoy the event! [fade][glow=#fd9696]- Solved -[/glow][/fade]

Hi Azos, That is correct; when the wild Pokemon appears, if it is a special Valentine's Day Pokemon, it will appear that way. Kind Regards, Astraea.

Hi Azos, As your topic is mainly a question, I've moved it from General Game Talk to General Support. To answer your first question: During this time period, you'll be able to catch exclusive Valentine's Day Pokemon, which are normally not available in the wild: As long as you encounter one of the above Pokemon, there will be a chance that you'll receive the special version of the Pokemon; it doesn't matter where you hunt. Not only can you catch exclusive Valentine's Day Pokemon, but you also have access to Cupid's City—a special map open only to the current event. There will be bosses, rewards, and wild Pokemon available in this area; to access this area, go to the right of Viridian City, and a pathway should be open for you to enter! Generally speaking, many people are currently hunting Nidoran on Route 10, or in the Cupid City. I hope this information has helped you! Kind Regards, Astraea.

Hi EclipseTheDemon, When you re-extracted it, did you make sure to completely erase all previous files of PRO, including temporary files/recycling bin? Having multiple downloads of PRO on the same computer can cause issues. If the above was the case, you will need to completely delete all data and files from PRO, and download a fresh copy from the website. If the above was not the case, when you download, try extracting the file with a different extraction program. Make sure that you extract the zip file into a empty new map. When extracted it should look like this: As you can see, the UnityPlayer.dll should be right there. After taking the above steps, let me know how it works out for you! Kind Regards, Astraea.

Hi Arjay, If you were truly banned, you can check for the reasoning on the PRO Dashboard. However, this doesn't seem to be the case for you; it appears whatever internet you are using to connect to PRO from your phone is blocked. When you use your phone to play PRO, are you using a data plan given by your ISP? It's possible that your ISP is blocking PRO. Could you try to connect to via wi-fi to the same internet that your PC is running on and see if you can then connect to PRO from your phone? If you're not using a proxy, you can also try to use a proxy and see if connecting to PRO works. Keep in mind that some proxies may be blocked from PRO, so you may have to try a few before finding one that isn't blocked. There are proxy applications on the Play Store, but you can also look at a free list of proxies. If you are using a proxy, I'd suggest turning it off to see if you can connect. Looking forward to your answer; have a great day until then! Kind Regards, Astraea.

Hi Awe5some, Yes, you normally get experience from the gym leader, however, you will only receive said experience on the first challenge. The reason why you won't gain experience from a gym leader is because you've previously lost against said gym leader, and thus will not gain any experience for rechallenges. This is to prevent exp boosting. As your question has been answered, I'll now lock this topic. Have a great rest of your week! Kind Regards, Astraea. P.S. Great Answer [mention]Haneroze[/mention]! [fade][glow=#fd9696]- Locked -[/glow][/fade]

Since you appear to be satisfied with the answer given, I'll now lock this topic. Have a great rest of your week! [fade][glow=#fd9696]- Locked -[/glow][/fade]

Hi Kduynis, Generally, you can either directly upload the images from your computer and attach it onto your post, or you can use the tags and upload your photo to a third party website (such as Imgur) and link it here. The latter is generally the more popular way of uploading images, and also looks more elegant compared to the former. Go ahead and read Shamac's How to Add Images/Photos to Forum Posts Guide. It should detail everything you need to upload images from your PC to the forums. I'll now lock this topic; have a great rest of your week! [fade][glow=#fd9696]- Locked -[/glow][/fade]

Welcome to PRO, Julia!

As the sprite has since been updated, I'll now lock this topic. Have a great week! Kind Regards, Astraea. [fade][glow=#fd9696]- Locked -[/glow][/fade]

As the sprite has since been updated, I'll now lock this topic. Have a great week! Kind Regards, Astraea. [fade][glow=#fd9696]- Locked -[/glow][/fade]