Astraea

Don't worry about it! Since your question has been answered, I'll lock this thread as solved. - Locked -

Hi Ragonza, Regarding the Crash Report: You can either copy and paste the text generated in the file directly here within spoiler tags, or upload it to a website like Pastebin and link it here. While waiting, you can try to re-download PRO and delete all previous PRO files, including anything in the Recycle Bin, as well as temporary files. If that doesn't work, try turning off your antivirus/firewall while downloading and extracting, and make sure your antivirus or Firewall are not blocking PRO. Also, make sure that your DirectX and graphics card drivers are up to date. Looking forward to your answer! Kind Regards, Astraea.

Hi MuddixD, As hahahaka has mentioned, Victory Road, Seaform B4F, and Cinnabar Mansion are all good places to grind for EXP during the story. You should also try to battle all trainers you find; keep in mind that most Trainers reset their cooldown after 7 days, in which you'll be able to re-battle them again for money and EXP. When you decide to do other regions, here are some spots of interest for the future: With that said, I'll lock this as answered and hope you have a great day! - Locked -

Hi there, Have you tried the following steps listed in our Issue Guide?: If this does not work, can you try adding the -force-d3d9 argument in the shortcut's target? If so and it still does not work, could you try to do the same but with -force-opengl instead? Lastly, sometimes permissions on C: can be restricted and tricky, as it hosts the sensible files notably mandatory to run your OS itself. I suggest trying to move your game folder to a different hard drive partition and see if it works. Looking forward to your answer; until then, have a good day! Kind Regards, Astraea. -[/hr] Google Traductor: Hola, ¿Has probado los siguientes pasos enumerados en nuestra Guía de problemas?: Si esto no funciona, ¿puedes intentar agregar el argumento -force-d3d9 en el destino del atajo? Si es así y todavía no funciona, ¿podría intentar hacer lo mismo pero con -force-opengl en su lugar? Por último, a veces los permisos en C: pueden ser restringidos y complicados, ya que aloja los archivos sensibles especialmente obligatorios para ejecutar su sistema operativo. Sugiero tratar de mover la carpeta de tu juego a una partición diferente del disco duro y ver si funciona. Esperando tu respuesta; hasta entonces, ¡que tengas un buen día! Saludos cordiales, Astraea.

Hi there, Have you tried the following steps listed in our Issue Guide?: If this does not work, can you try adding the -force-d3d9 argument in the shortcut's target? If so and it still does not work, could you try to do the same but with -force-opengl instead? Lastly, sometimes permissions on C: can be restricted and tricky, as it hosts the sensible files notably mandatory to run your OS itself. I suggest trying to move your game folder to a different hard drive partition and see if it works. Looking forward to your answer; until then, have a good day! Kind Regards, Astraea. -[/hr] Google Traductor: Hola, ¿Has probado los siguientes pasos enumerados en nuestra Guía de problemas?: Si esto no funciona, ¿puedes intentar agregar el argumento -force-d3d9 en el destino del atajo? Si es así y todavía no funciona, ¿podría intentar hacer lo mismo pero con -force-opengl en su lugar? Por último, a veces los permisos en C: pueden ser restringidos y complicados, ya que aloja los archivos sensibles especialmente obligatorios para ejecutar su sistema operativo. Sugiero tratar de mover la carpeta de tu juego a una partición diferente del disco duro y ver si funciona. Esperando tu respuesta; hasta entonces, ¡que tengas un buen día! Saludos cordiales, Astraea.

Hi LucyWooWoo, Have you tried our crash fixes listed in the Issue Guide? I'll quote for visibility: If none of these work, could you possibly be a bit more descriptive? It's hard to troubleshoot without knowing the full details as crash issues are multifaceted. Simply stating that you crash 3 hours isn't much for me to work on; can you notice any patterns with the crashes? Also, do you get a crash error report? If so, please post it here in spoiler tags, or upload it to a 3rd party website (like Pastebin and link it here). Looking forward to your response, Astraea.

Hi Andyesque, The Bambang NPC is part of a quest and has no influence on whether or not you could pick up the TM. You are indeed in the correct area, and I can confirm that the TM is found on that rock. According to our database, it appears that you have picked up TM06 - Toxic at one point during your gameplay. You may have used it unknowingly, or perhaps it got lost in a rollback. I'm extremely sorry to say, but unfortunately, we cannot do anything to refund the TM. However, you can buy it from other players, or from Fuchsia City Gym for $2,000 (or five for $8,000). With that said, I'll now lock this topic as there is nothing we can do to further your case. I hope you have a great rest of your week, and sorry for any inconveniences that were caused. Kind Regards, Astraea. - Locked -

Hi there, Your Cyndaquil is in the last slot of your PC; please have a check! As Xylos mentioned, please post in the Restore Pokemon Megathread in the future. Kind Regards, Astraea.

Hi there, Have you tried the following crash steps in the Issue Guide? (Quoted below): If none of these work for you, do you get a generated crash report? It would greatly help us troubleshoot exactly what you're experiencing, as there could be a multitude of reasons why the crash is happening. If you do get a crash report, kindly post it here within spoiler tags, or upload it to a 3rd party website and respond with the link. Kind Regards, Astraea.

Hi there, It appears when you posted, the server was indeed down and has since been rebooted. In the future, please observe our following General Support rule: As mentioned in the Read this before making a General Support topic, here's a way to troubleshoot whenever you get hit by a "Cannot cannot to server" message: -[/hr] Please note that, when servers go up after a crash, a large amount of people try to log in, resulting in a ghost queue: - Locked -

Hi Spitfyre, I'm extremely sorry to hear that you've been disconnecting during boss battles, and I understand how frustrating it is due to the cooldown times. While it is true that our servers can crash, our servers don't randomly kick players out of the game (without a complete server crash happening), therefore, it is likely something on your connection that is causing these random kicks. If you have a tendency to disconnect often, I would highly suggest the following steps: You should also troubleshoot your connection; although your connection can be generally good, a dead signal every so often can cause you to disconnect from the game completely. This is likely to be the case for you. You can check out a few guides that I've found and personally use: Quick Windows Networking Fixes (Windows Only) and Troubleshooting with Ping and Traceroutes (Windows, Apple Mac OS X, and Linux supported). Again, you'll want to look out for any ping falls that may indicate an issue with your connection. Lastly, I would recommend troubleshooting your router as it may have malfunctioned. You'll need to look up the guide to troubleshoot your make and model, but here is a General Router Troubleshooting Guide in the meantime. Also, is your ISP Comcast? There have been recent reports of connectivity issues with said provider and may be worth looking into. Looking forward to your answer; until then, have a great day! Kind Regards, Astraea.

Hi slayerdking, You need to defeat the Team Rocket Grunt and save the Pokemon that was stolen from the NPC Jerry right outside the Viridian Maze. After defeating the Team Rocket Grunt, he will disappear, allowing you to access the Headbutt Tutor: For more general information, check out the Headbutt Trees Location guide! Kind Regards, Astraea. - Locked -

- Moved to Proper Subforum -

Hi ExTenebra, If you're looking at the best spots to train EVs at, you can check out the EV Training Hotspots. If you want to learn more about EVs, check out this Explanation of EVs, IVs, and Natures; it covers all the essentials necessary. Let me know if you have any more questions and I'll do my best to assist you. Kind Regards, Astraea.

Hi there, Here's a Hoenn Excavation Guide here. If you have questions, let me know and I'll do my best to assist you. Kind Regards, Astraea.

Welcome!

Hello, and welcome!

Hi armaan2110, You've already made a thread that I've merged with the current megathread to avoid clutter, as multiple people are experiencing the same issue. We are currently investigating this and looking to rectify the situation, so please do not create more threads regarding your issue as it veers on the side of spam. Kind Regards, Astraea. - Locked -

Hello, The Staff Team is aware that we are missing the Sinnoh map; this is on the list for Artists to work on and will be eventually implemented. I understand this is an inconvenience and can be frustrating, but there are external Sinnoh maps you can take a look at, such as this one. In the future, feel free to ask questions in the General Support forum after reading our Issue Guide, as questions may be overlooked in this forum. Kind Regards, Astraea.

Hi LucyWooWoo, The server is currently locked because we are starting maintenance. In the future, please observe the following subforum rule: Thank you for your patience! If you want to be notified about routine maintenance, feel free to join the PRO Discord as we make announcements before any planned downtimes. Kind Regards, Astraea. - Locked -

- Moved to Proper Subforum -

As your question was answered quite well by MecanoJilano and Haneroze, I'll now lock this topic as solved. I wish you a good day! Kind Regards, Astraea.

Hi Heliioss, You should be able to enter Viridian's Gym using the following pathway (apologies for my lack of MS Paint skills): Let me know if there is anything else I can help you with. Kind Regards, Astraea.

Hi Aidzu, Have you tried our crash fixes listed in the Issue Guide? I'll quote for visibility: If none of these work, could you possibly be a bit more descriptive? It's hard to troubleshoot without knowing the full details as crash issues are multifaceted. Do you get a crash error report? If so, please post it here in spoiler tags, or upload it to a 3rd party website (like Pastebin and link it here. Looking forward to your response, Astraea.

Hi Shelob, Unfortunately, we do not give name changes unless the PRO Staff team has deemed their name inappropriate. However, you are allowed up to four accounts (with one account per e-mail), so should you not have four accounts currently, feel free to make a new account with your desired name. You're allowed to trade between your alternate accounts as you wish. Kind Regards, Astraea. - Locked -