Astraea

Hi Jayvokz, Unfortunately, there is no way to read descriptions of a TM on the Android client; however, you can refer to the TMs & Move Tutors Guide to figure out what move you are looking at before purchasing. I'm extremely sorry for this inconvenience and I understand it can be frustrating, but as there is nothing more I can do for you, I'll now lock this topic and I wish you a great rest of your week. Kind Regards, Astraea. - Locked -

Hi there, Unfortunately we cannot refund anything lost within a server crash. To find out how to avoid being hit by a rollback as much as possible, I suggest you read Hit by a Rollback? to prevent future cases. However, there are ways to replace your lost berries; you can randomly find EV reducing berries by headbutting trees; check out the Headbutting Guide for more info! Also, if you finish the mini quest detailed in the Berries Guide for a region, you'll be able to buy berries from that Berry Shop. If you ever find yourself in need of EV Training, you could try to use the EV Training Area in the Safari Zone as there are multiple berry trees that give out EV Reducing berries. As there is nothing I can do to further your case, I'll now lock this topic. In the future, please do not hijack one's post and make your own thread instead. I've split your post from the other player's topic as a result. I wish you a great rest of your week! - Locked -

Hi sperry222, I must regretfully inform you that we are unable to refund your money for the potion and revives, as we cannot refund anything regarding server crashes as it falls under hearsay and therefore can be abused by players. There are ways to make up for your lost money, however. I would highly suggest doing the dig spots around Kanto and Johto to look for buried treasure. In order to reap the benefits of Dig Spots, you need a Pokemon with 150 Happiness that knows the move Dig. You can buy Dig (TM 28) from Celadon Mart for $3,500 Pokedollars. You can find the various locations in this guide. Dig spots give out a plethora of items, however, you want to be looking out for Nuggets, Pearls, Star Pieces, and other valuables items. These valuable items can be sold to the Item Maniac, located at the end of Route 25 above Cerulean City. Should you be lucky enough to receive many of these valuables from dig spots, your profits can be several hundred thousands of Pokedollars. Other items —primarily evolutionary items and stones—can also be sold to other players. These items include Protectors, Magmarizers, King’s Rocks, Dawn Stones, Dusk Stones, Rare Candies, etc. If you haven't already, I highly suggest doing the Officer Jemy Bounties, as she should give you a handful of PokeDollars. While a bit dated, you can also check Daeon’s Guide to Money Making. Once again, I'm extremely sorry for the inconvenience and I understand how frustrating it can be, but as I can do nothing to further your case, I will now lock this topic and I hope you have a great rest of your week! Kind Regards, Astraea. - Locked -

- Merged Topics and Moved to Proper Subforum -

Hi there, As hahahaka has mentioned, feel free to take a look at the Spawn Data on the forums, or you can join our Official Discord and use the Reborn Bot, as shown below: You can search spawns either by map or by Pokemon. (Note: Please use the bot commands channel if you decide to, or DM the bot directly!) Have a great rest of your week! Kind Regards, Astraea. - Locked -

Hi there, It appears when you posted, the server was indeed down and has since been rebooted. In the future, please observe our following General Support rule: As mentioned in the Read this before making a General Support topic, here's a way to troubleshoot whenever you get hit by a "Cannot cannot to server" message: -[/hr] Please note that, when servers go up after a crash, a large amount of people try to log in, resulting in a ghost queue: - Locked -

Welcome to PRO!

Welcome! Be sure to check out the Guild Subforum if you haven't already!

Welcome!

Welcome to PRO!

Locked as this was solved in-game. Have a great rest of your week! - Solved -

- Moved to Proper Subforum -

Will be locking this thread. Please observe our forum rules, mainly this one: Thanks, and have a good day. Kind Regards, Astraea. - Locked -

Hi Jatimus, Unfortunately we do not have an ETA when it will be fixed as it involves the move database. Be sure to keep a lookout on our Downloads & Update Logs when the fix is out! Locking this thread as your issue has been solved; enjoy the rest of your day! - Locked -

Hi Jennycakes, I regret to inform you that we cannot refund a mistake like this. I'm extremely sorry, but there is nothing we can do to further your case. However, take solace in that Masterballs are fairly easy to replace; they cost 10 PvP coins from the PvP Coin Master; the one in Vermilion is shown below in my screenshot: You can earn PvP coins by winning a Ranked PvP match. I hope this information has proven helpful to you, and again, I apologize that we cannot refund your Masterball. Kind Regards, Astraea. - Locked -

Hi there, Please do not make multiple threads about one issue you're experiencing. Your thread has been looked at and answered by one of our members here. I will update you with more information as I receive it. I'll now lock this thread as it veers on spam. Kind Regards, Astraea.

Hi Jatimus, There's a bit of a bug when relearning moves that have similar names to other moves in the database; could you try to relearn "Toxic Spikes" first, and then try to teach your Forretress "Spikes" afterward? This is known to solve issues such as this one. Looking forward to your answer, Astraea.

Hi there, I've sent you to your last visited PC. Can you let me know if you can play properly? If not, do you possibly have Comcast as your ISP? It has been recently brought to our attention that players with Comcast as their ISP are having issues, such as being stuck on loading maps, on maps with no Pokemon, being unable to move, etc. If you have Comcast, you may be affected by this issue; if possible, I'd recommend trying to use a VPN or try to use mobile data instead. We're currently investigating this issue and I'll keep you updated if you are affected by it. Will be looking forward to your answer! Kind Regards, Astraea.

Hi there, It has come to the staffs' recent attention that players with Comcast as their ISP are having connectivity issues. If you have Comcast, I would recommend you to try to use a VPN to bypass this problem. We are currently investigating this issue and I will keep you up to date, however, as this is on Comcast's side, there isn't much the staff team can do at this moment. Kind Regards, Astraea.

Hi there, It has come to the staffs' recent attention that players with Comcast as their ISP are having connectivity issues. If you have Comcast, I would recommend you to try to use a VPN to bypass this problem. We are currently investigating this issue and I will keep you up to date, however, as this is on Comcast's side, there isn't much the staff team can do at this moment. Kind Regards, Astraea.

Hi there, It has come to the staffs' recent attention that players with Comcast as their ISP are having connectivity issues. If you have Comcast and are affected by this, I would recommend you to try to use a VPN to bypass this problem. We are currently investigating this issue and I will keep you up to date, however, as this is on Comcast's side, there isn't much the staff team can do at this moment. Kind Regards, Astraea.

Hi Mattsw, Unfortunately, you cannot sync a boss reward; for the ability Synchronize to work, you must be in battle with the Pokemon. In the future, if you have any questions, feel free to ask in the General Support forum after reading our Issue Guide. Your question will be more readily answered there! Kind Regards, Astraea. - Locked -

Hi there, Unfortunately, we do not allow account data transferred between servers; this includes Pokemon or PokeDollars being traded between servers. There is a merge planned for Red and Yellow server, but we have no ETA on that I'm afraid. In the future, you can ask questions in General Support, but please take a look at the Issue Guide before making your own thread. Kind Regards, Astraea. - Locked -

Locking this thread as it's been answered; have a great rest of your week. - Locked -

Hi zellone, While reporting a bug, be very specific how it happened so we can fix it. By your topic title, it leads me to the assumption that you're speaking about the game servers; the forum you originally posted in–which was Client Bugs–is not the place for such inquiries, therefore, I've moved it to the General Support forum. Based on your post, it appears the server was down. As mentioned in the Read this before making a General Support topic, here's a way to troubleshoot whenever you get hit by a "Cannot cannot to server" message: -[/hr] Please note that, when servers go up after a crash, a large amount of people try to log in, resulting in a ghost queue: Again, we're sorry for the inconvenience. In the future, please do not make a post about server status, and instead, follow the steps listed above. Have a great rest of your week, and thank you for your patience! Kind Regards, Astraea. - Locked -