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Everything posted by Shinohara
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resolved Game crashed while talking to mew
Shinohara replied to Grindfever's topic in Resolved General Support
Hi @@Grindfever I'm sorry for the inconvenience experienced. As we have informed through our social media, we have recently changed the server host. Unfortunately, as stated on our OFFICIAL PRO DISCORD, these are the first days with servers open and therefore issues may be experienced at any moment. We highly suggest therefore to not try BOSS, PVP, Catching Legendary Pokémon (and similar) until the servers will be stable. Please, do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Unfortunately, i am unable to respawn Mew for you because it would be unfair towards all the players that accepted the fact they had to fight Nikola in order to respawn the Legendary Pokémon they wanted to catch after a crash/disconnection. If you would like to have another chance to catch Mew you will have to fight Nikola and beat him Nikola can be found in the Unknown Place, located in the Trainer valley. You can check our guide to see how to reach him, the requirements and his team : TRAINER VALLEY GUIDE I'm sorry to disappoint you but i hope you can understand. Let me know if you have any further questions, have a wonderful day ! -
Hi @Jazlan94 ! I'm sorry for the inconvenience. I would like to inform you that in order to use the repel trick you only require the following things: A pokemon placed in your first party-slot that must match the level of the Pokémon you want to repel trick A good amount of Repel (Repel, Super Repel, Max Repel) With that said, you can even repel trick without using a Synchro Pokémon in your party. However, it is suggested to use a Synchro Pokémon in your 2nd party-slot if you are interested to find a Pokémon with a specific nature, since Synchronize gives 50% chance to encounter Pokémon with the same nature of the Pokémon that has synchronize as ability. Also, it is suggested to keep a false swipe Pokémon, as well as a Pokémon that can place a status condition on the enemy Pokémon (sleep, paralysis), in the team in order to improve the chances of catching a Pokémon. To check if a Pokémon can be repel tricket, and where, you can use the command ^repel nameofthepokemon on our OFFICIAL PRO DISCORD Also, for further information about the repel trick you can check our guide : REPEL TRICK GUIDE I hope what said was clarifying, let me know if you have any further questions or if something is unclear. Have a wonderful day !
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Hi @DangerDas ! I'm sorry for the inconvenience. Could you please tell me which is the name of the account you are talking about? Is it the one you are using to type the thread? Looking forward to your reply, have a wonderful day !
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resolved Restor my growlithe please
Shinohara replied to Naguird's topic in Resolved General Support
I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the tread. Have a wonderful day ! -
Slow and sometimes infinite Please Wait screen
Shinohara replied to Joshmcgee's topic in Resolved General Support
I would like to apologize for the inconvenience experienced. As we have informed through our social media, we have recently changed the server host. Unfortunately, as stated on our OFFICIAL PRO DISCORD, these are the first days with servers open and therefore issues may be experienced at any moment. We highly suggest therefore to not try BOSS or PVP (and similar) until the servers will be stable. Please, do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. In your case, you simply get disconnected from the game but the client do not kick you out. We are aware of the issues related to these freezes and disconnections and we are working on to fix them Take note that, unfortunately, if you should lose any progress we cannot refund you as it would be unfair to others who accepted their losses due to crashing, regardless of our end or theirs. Therefore, as stated above, avoid to join pvp battles or boss battles. -Quoting for visibility- Let me know if you have any further questions and please stay tuned on our OFFICIAL PRO DISCORD for further announcements. Have a wonderful day ! -
resolved Restor my growlithe please
Shinohara replied to Naguird's topic in Resolved General Support
I'm sorry for the inconvenience. I would like to inform you that your Growlithe has been successfully recovered an it should be in the last slots of your PC Could you please check that? Please, in the future remember to use our RESTORE MEGATHREAD if you would like to request our help to recover one of your released Pokémon. Looking forward to your reply, have a wonderful day ! -
Hi @Historiabg ! I would like to apologize for the inconvenience experienced. As we have informed through our social media, we have recently changed the server host. Unfortunately, as stated on our OFFICIAL PRO DISCORD, these are the first days with servers open and therefore issues may be experienced at any moment. We highly suggest, as stated on our discord, to not try BOSS or PVP (and similar) until the servers will be stable. Please, do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Unfortunately we cannot refund you of any of your lost item and we cannot reset any Boss cooldown as it would be unfair to others who accepted their losses due to crashing, regardless of our end or theirs. I know it can be frustrating as boss cooldowns may be rather long, but I really hope you understand why we cannot fulfill your request. Although despite this loss, if you are interested in making money you could attempt to make them, when the server will be stable, in the following ways: Dig spot - 3 day cooldown Battling trainers - 7 day cooldown Bosses - 12 day cooldown Hunting for Pokémon people may want and sell it. I'm sorry to disappoint you but i hope you can understand. Pl Let me know if you have any further questions and please stay tuned on our OFFICIAL PRO DISCORD for further announcements. Have a wonderful day !
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Welcome @Sionainn ! I hope you enjoy the game and have fun !
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Hi @bolbolo ! I'm sorry for the inconvenience. I would like to inform you that i've contacted our Scripter Team that will check if there is any possible error in the qeust. Could you please take a screenshot of the error showing when you get stuck in the quest and after the fights? Looking forward to your reply, have a wonderful day !
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Hi @Arcturon ! I'm sorry for the inconvenience. It seems like you should be able to correctly complete the quest. What is the error you are experiencing? Could you please try the following and see if you are able to do the quest: Go in Pallet Town and talk to Prof. Oak, let him take a look to your Pokedex. After having talked to Oak it's time to go to Celadon to take your Old Sea Map. Enter in the building next to the Pokecenter and go on the Roof Top by taking the elevator. Looking forward to your reply, have a wonderful day !
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resolved If i loose against Nikola once i cannot get manaphy?
Shinohara replied to Xmonts's topic in Resolved General Support
Hi again @xmonts ! As stated above, you have the chance to catch the Xmas version of Manaphy until the Christmas Event will finish, therefore you will be able to catch only the normal one. However, I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the tread. Have a wonderful day ! -
I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the tread. Have a wonderful day !
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resolved Didn't have the choice to choose my character
Shinohara replied to Speedfire117's topic in Resolved General Support
I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the tread. Have a wonderful day ! -
Hi @jhaydenite ! I'm sorry for the inconvenience. Could you please try the following: Delete all the old files or PRO Restart your Phone Download another browser on your smartphone and then try to download again the game from our PRO DOWNLOAD PAGE If that should not solve your issue, could you please tell me what is error you are experiencing. Looking forward to your reply, have a wonderful day !
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resolved The service is locked
Shinohara replied to Yassinlahrach's topic in Resolved General Support
I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the tread. Have a wonderful day ! -
Help me how can fix map's pokemon spawn guide_?
Shinohara replied to Trvision's topic in Resolved General Support
Hi @TrVision ! I'm sorry for the inconvenience. Could you please try the following and see if it solves your issue: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from HERE Looking forward to your reply, have a wonderful day ! -
I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the tread. Have a wonderful day !
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I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the tread. Have a wonderful day !
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I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the tread. Have a wonderful day !
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resolved Failed to load il2cpp error (Need help)
Shinohara replied to Pockyprince's topic in Resolved General Support
I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the tread. Have a wonderful day ! -
I was flicked off while I was in a battle with the npc Hannah
Shinohara replied to Minseo20c's topic in NPC & Scripting Bugs
Hi @minseo20c I would like to apologize for the inconvenience experienced. As we have informed through our social media, we have recently changed the server host. Unfortunately, as stated on our OFFICIAL PRO DISCORD, these are the first days with servers open and therefore issues may be experienced at any moment. We highly suggest, as said even on our discord, to not try BOSS or PVP (and similar) until the servers will be stable. Please, do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Unfortunately we cannot refund you of any of your lost item and we cannot reset any Boss cooldown as it would be unfair to others who accepted their losses due to crashing, regardless of our end or theirs. I know it can be frustrating as boss cooldowns may be rather long, but I really hope you understand why we cannot fulfill your request. Although despite this loss, if you are interested in making money you could attempt to make them, when the server will be stable, in the following ways: Dig spot - 3 day cooldown Battling trainers - 7 day cooldown Bosses - 12 day cooldown Hunting for Pokémon people may want and sell it. I'm sorry to disappoint you but i hope you can understand. Pl Let me know if you have any further questions and please stay tuned on our OFFICIAL PRO DISCORD for further announcements. Have a wonderful day ! -
Hi @HierryIsaac ! I'm sorry for the inconvenience. I would like to inform you that i have forwarded your request to our Admins. Please, be patient as you wait the reset of the account and take note note that i cannot give you an estimated time for when this will be done. However, when the account reset will be done i will inform you by making a post in this thread. Have a wonderful day !
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Hi @Sebasderre ! I'm sorry for the inconvenience. As we have informed through our social media, we have recently changed the server host. Unfortunately, as stated on our OFFICIAL PRO DISCORD, these are the first days with servers open and therefore issues may be experienced at any moment. We highly suggest therefore to not try PVP, BOSS (and similar) until the servers will be stable. Please, do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Unfortunately we cannot refund you of any of your lost item or money as it would be unfair to others who accepted their losses due to crashing, regardless of our end or theirs. I know it can be frustrating to lose money but I really hope you understand why we cannot fulfill your request. Although despite this loss, if you are interested in making money you could attempt to make them, when the server will be stable, in the following ways: Dig spot - 3 day cooldown Battling trainers - 7 day cooldown Bosses - 12 day cooldown Hunting for Pokémon people may want and sell it. I'm sorry to disappoint you but i hope you can understand. Pl Let me know if you have any further questions and please stay tuned on our OFFICIAL PRO DISCORD for further announcements. Have a wonderful day !
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I would like to apologize for the inconvenience experienced. As we have informed through our social media, we have recently changed the server host. Unfortunately, as stated on our OFFICIAL PRO DISCORD, this is the first day with servers open and therefore issues may be experienced at any moment. We highly suggest therefore to not try BOSS or PVP (and similar) until the servers will be stable. Please, do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Unfortunately we cannot refund you of any of your lost item and we cannot reset any Boss cooldown as it would be unfair to others who accepted their losses due to crashing, regardless of our end or theirs. I know it can be frustrating as boss cooldowns may be rather long, but I really hope you understand why we cannot fulfill your request. Although despite this loss, if you are interested in making money you could attempt to make them, when the server will be stable, in the following ways: Dig spot - 3 day cooldown Battling trainers - 7 day cooldown Bosses - 12 day cooldown Hunting for Pokémon people may want and sell it. I'm sorry to disappoint you but i hope you can understand. Pl Let me know if you have any further questions and please stay tuned on our OFFICIAL PRO DISCORD for further announcements. Have a wonderful day !
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Game Freezes when I try to fight Lance from Elite 4
Shinohara replied to Samuraitatoo's topic in General Bugs
I would like to apologize for the inconvenience experienced. As we have informed through our social media, we have recently changed the server host. Unfortunately, as stated on our OFFICIAL PRO DISCORD, this is the first day with servers open and therefore issues may be experienced at any moment. We highly suggest therefore to not try BOSS or PVP (and similar) until the servers will be stable. Please, do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Unfortunately we cannot refund you of any of your lost item and we cannot reset any Boss cooldown as it would be unfair to others who accepted their losses due to crashing, regardless of our end or theirs. I know it can be frustrating as boss cooldowns may be rather long, but I really hope you understand why we cannot fulfill your request. Although despite this loss, if you are interested in making money you could attempt to make them, when the server will be stable, in the following ways: Dig spot - 3 day cooldown Battling trainers - 7 day cooldown Bosses - 12 day cooldown Hunting for Pokémon people may want and sell it. I'm sorry to disappoint you but i hope you can understand. Pl Let me know if you have any further questions and please stay tuned on our OFFICIAL PRO DISCORD for further announcements. Have a wonderful day !