Shinohara

Hi @Blodsagan I'm sorry for the inconvenience experienced. Unfortunately, it is possible that you have been hitted by a disconnection/crash bug that we are currently experiencing I would like to inform you however that our Developer is aware of that and is working on a fix. Unfortunately i am unable to refund you of your loss Pokémon as it would be unfair to others that accepted the loss of their progress due to crashing, regardless on our end or theirs. I know that losing part of your progress may be frustrating, and i'm sorry to disappoint you but i hope you can understand why we cannot refund. However, if you are interested, i'm happy to inform you that from Friday 12 AM to Sunday 11:59 PM GMT, Xmas spawn rate will be changed from 1/1000 to 1/500 therefore you will have even more chances to find a Xmas themed pokemon. Please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server and let me know if you have any further questions. Let me know if you have any further questions, have a wonderful day !

Hi @jackyyuriii230 I'm sorry for the inconvenience. I would like to inform you that your Scizor has been successfully recovered and it should be in the last slots of your PC. Could you please check that? Please, in the future remember to use our RESTORE MEGATHREAD if you would like to request our help to recover one of your released Pokémon. Looking forward to your reply, have a wonderful day !

Hi @YarosLord I'm sorry about the inconvenience. I would like to inform you that you are able to encounter Clamperl in the following locations [spoiler= Clamperl Location] Clamperl #Map Area Daytime Rarity MS Level Item Diamond Domain Main Cave Fish (Good Rod) M/D/N Tier 4 No 22-26 - Route 124 Underwater Fish (Good Rod) M/D/N Tier 6 No 30-34 Big Pearl Route 126 Underwater Fish (Good Rod) M/D/N Tier 6 No 30-34 Pearl Route 127 Underwater Fish (Good Rod) M/D/N Tier 6 No 30-34 Big Pearl Route 128 Underwater Fish (Good Rod) M/D/N Tier 6 No 30-34 Pearl Route 129 Underwater Fish (Good Rod) M/D/N Tier 6 No 30-34 Big Pearl Route 130 Underwater Fish (Good Rod) M/D/N Tier 6 No 30-34 Pearl Route 40 Fish (Good Rod) N Tier 5 No 15-21 Deep Sea Tooth Diamond Domain B1F Fish (Super Rod) M/D/N Tier 6 No 22-26 - Route 108 Fish (Super Rod) M/D/N Tier 7 No 20-35 Big Pearl Route 124 Fish (Super Rod) M/D/N Tier 5 No 25-35 - Route 126 Fish (Super Rod) M/D/N Tier 6 No 32-33 Big Pearl Amity Square Surf M/D/N Tier 5 No 17-20 - Love Island Surf N Tier 6 No 13-17 - Route 219 Surf/Fish (Super Rod) M/D/N Tier 5 No 20-32 Deep Sea Scale Route 221 Surf/Fish (Super Rod) M/D/N Tier 6 No 28-32 Deep Sea Tooth It is also possible to obtain a Clamperl by completing the ABANDONED SHIP QUEST . Once you've obtained a Clamperl, It evolves into Huntail when traded holding a Deep Sea Tooth. It is possible to obtain a deep sea tooth in the following ways: [spoiler=Obtain a Deep Sea Tooth]

Hi @TyTheKing ! I'm sorry for the inconvenience. I would like to inform you that, as you stated, we cannot process payments because we are in a migration process to a new infrastructure. Unfortunately there is not an estimated time for when donations will be again available. Please, stay tuned on our OFFICIAL PRO DISCORD for further announcements. Let me know if you have any further questions. Have a wonderful day !

Hi @Aniren ! I'm sorry for the inconvenience. I would like to inform you that i've forwarded your issue our Content Scripter team that is checking it. Unfortunately i cannot give you an estimated time for when it will be fixed, but i will update you as soon as possible. Please, be patient until that moment. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. About your other question, i explained it accurately in your other thread HERE that was solved already. With that said, i will now lock the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. Have a wonderful day !

Hi @DwyneNyu I'm sorry about the inconvenience. The server were in Maintenance until recently to fix one our bug, could you please try to play right now and see if you experience still the same error? if you are still experiencing issue, could you please try to totally reset, and not only restart, your router and internet connection and let me know if it works? If not, please check with the following questions. Looking forward to your reply, have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. Have a wonderful day !

Hi @kari317 ! I'm sorry for the inconvenience. It seems like while merging you've selected the wrong server and therefore you've not anymore all your badges-regions completed, but you have kept your Items and Pokémon. Are you aware of that and it is intended you want to do again all the story? Or you are interested in an account unmerge? If you want to restart your adventure and request those Pokémon to be moved out of your team, please make sure to add atleast one Pokémon native of Kanto to your account, and then i will be able to move them into your PC. Looking forward to your reply, have a wonderful day !

'm' sorry for the inconvenience. The servers were down due to a Maintenance as we announced on our discord and in-game. You should now be able to log on again. Also, please refrain from asking regarding server status here as it is against the General Support Rules. You can check server status by doing ^up in #bot-commands in our OFFICIAL PRO DISCORD. With that said, as your questions have been answered, i will now be locking this thread. Have a wonderful day !

Hi [uSER=2007989]@minecrafters[/uSER] & @ErickJotho0000 I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance in order to fix the new disconnection bug. There is not an estimated time for when the servers will be online again, you can keep an eye out in the OFFICIAL PRO DISCORD to be notified for when they will. You can also check server status by doing ^up in #bot-commands on our discord. Also, please refrain from asking regarding server status here as it is against the general support rules. With that said, i will now lock the thread. Have a wonderful day !

Hi @kradluks ! I'm sorry for the inconvenience. I would like to inform you that yes, you can obtain X-Mas themed Pokémon by using the repel-trick. In specific, you have 1/500 chances to find a X-Mas Themed Pokémon until Sunday night 11:59 PM GMT. You can repel trick axew in the following location and check it on our OFFICIAL PRO DISCORD by doing the command ^repel nameofthepokemon Axew #Pokemon Map Area Daytime Level MS Axew Granite Cave B1F Land M/N 15-18 No I hope what said provided some clarification, let me know if you have any further questions. Have a wonderful day !

Hi @MasterSam ! As your questions have been answered and you've read the answer and liked the post, i will now close the thread. Again, remember that Gardevoir can be both male and female and that only Gallade is male-only- If you have any further questions, please don't hesitate to ask. Have a wonderful day !

Hi @toniivor I'm sorry about the inconvenience. Could you please make your friend follow the steps HERE to get the activation email resent? Remember to make him check the unk mail and make sure that he typed the email correctly. Also, take note that the email could take up to 30 minutes to be received. Also, using a different browser such as Firefox or Chrome could also help along with google chrome. If he should not reiceve the email yet, could you please try to create an account with GMAIL, YAHOO and OUTLOOK, since they are the most reliable. Let me know if you have been successful in solving your issue and if you have any other questions.

Hi @KalieXKitten ! I'm sorry for the inconvenience. I would like to inform you that it is possible that you might have experienced a bug while login. Could you please try to restart your client and spam-click on the login button? If you should not be able to log in the game after trying the said things, could you please try to restart your internet connection and router and if that fix your issue. If not, please check the following: Let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @Diwaka ! I'm sorry for the inconvenience. I would like to inform you that if you would like to invite the Reborn Bot to your discord, you have to go here: REBORN BOT - DISCORD and then click "invite now" in the top right corner of the display. After that, you should be able to choose the server where you want to invite the reborn bot to. Please let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @Turri ! I'm sorry for the inconvenience. As we have informed through our social media, we have recently changed the server host. Unfortunately, as stated on our OFFICIAL PRO DISCORD, these are the first days with servers open and therefore issues may be experienced at any moment. Please, do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. In your specific case the client disconnect you but doesn't kick you out. However, i would like to inform you that w are aware of the issue and that our developer is working on a fix. Unfortunately, i cannot refund you of your lost money as it would be unfair toward the other users that accepted the loss of their progress due to a crash or a disconnection of our end or theirs. -Quoting the COMMON ISSUES THREAD- I know it can be frustrating to lose part of your progress, but i hope you can understand why i cannot fulfill your request. Please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server and let me know if you have any further questions. Have a wonderful day!

Hi @mint996 I'm sorry for the inconvenience. as we have informed through our social media, we have recently changed the server host. Unfortunately, as stated on our OFFICIAL PRO DISCORD, these are the first days with servers open and therefore issues may be experienced at any moment. Please, do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. In your specific case the client disconnect you but doesn't kick you out. Our developer is aware of the issue and is already working on a fix. Unfortunately, i cannot refund you of your rhyhorn because it would be unfair toward the other users that accepted the loss of their progress due to a crash or a disconnection of our end or theirs. I know it can be frustrating but i hope you can understand why i cannot fulfill your request. Please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server and let me know if you have any further questions. Have a wonderful day!

Hi again @Kahali ! About CCLEANER, you can really use any software that accurately clean your PC after you've deleted the client and all the files, it's a really important step for things like your case. You can try to look for any other software that does the same as ccleaner and try the procedure i gave you above. For what regard the disconenctions, as we have informed through our social media, we have recently changed the server host. Unfortunately, as stated on our OFFICIAL PRO DISCORD, these are the first days with servers open and therefore issues may be experienced at any moment. We highly suggest therefore to not try BOSS, PVP, Catching Legendary Pokémon (and similar) until the servers will be stable. We are aware of the issue and our developer is working to fix it. Please, do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. You can keep an eye out on our OFFICIAL PRO DISCORD to be notified about the server status, updates and bug fix. I hope what i said was clarifying, let me know if you have any further questions. Have a wonderful day !

Hi again @Aniren ! I'm sorry for the inconvenience. Could you please try the following and see if it fix your error? Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from HERE Please, let me know if you have been successful in solving your issue and if you have any further questions. Have a wonderful day !

Hi [uSER=262628]@houssi10[/uSER] I'm sorry for the inconvenience. Unfortunately, i'm not completely sure that you are able to play with that change as the client is not supposed to be edited in any way as said in our Rules and in order to not have any possible issue while running the game. With that said, could you plese try the following and tell me what happen if you then try to open the game: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from HERE Please, let me know if you have been successful in solving your issue and if you have any further questions. Have a wonderful day !

Hi @Jiren24 ! I'm sorry for the inconvenience. I would like to inform you that, as you said, the guardian bosses do not always give you money and they have only a certain % to give them to you. This is intentional, and not a bug, and was made as a way to make the game harder as PRO is a MMO and therefore is supposed to be slightly harder than normal. I'm sorry to disappoint you but i hope you can understand why i cannot fulfill your request and help you, as it is intentional that those bosses do not always give money. Let me know if something is unclear or if you have any further questions. Have a wonderful day !