Shinohara

Hi @PAKOBATINA ! I'm sorry for the inconvenience experienced. Could you please attach a complete screenshot of the in-game chat with the user that agree with what you are saying and confirm the events? If you are not able to attach a screenshot with the user saying he agree to that, he has to type the thread on his own in order to make us able to help you. Looking forward to your reply, have a wonderful day !

Hi @Alexiour97 ! Since i've helped you with the trade-evolution, i will now close the thread. Please, in the future remember to use the EVOLUTION & DELEVELING MEGATHREAD if you would like to request our help for a trade-evolution. Have a wonderful day !

Hi @Turkey07 ! I'm sorry for the inconvenience. I would like to inform you that when you have created the thread the servers were offline due to technical issues. However, they are now online and you should be able to log in the server correctly. Could you please check that? Also, take note that when servers are offline we usually update our players about the status on our OFFICIAL PRO DISCORD. You can also check server status by doing ^up in #bot-commands in our Discord. Please, do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. If you should not be able to log in the game, could you please check with the following: Please, let me know if you have been successful in solving your issue and if you have any further questions. Have a wonderful day !

Hi @Loverboi099 ! I'm sorry for the inconvenience. Could you please tell me what is the device you're trying to install the game on? If your device is a SMARTPHONE/ANDROID, as that is a common error on smartphone, can you please try the following: Delete all the old files or PRO Restart your Phone Download another browser on your smartphone and then try to download again the game from our PRO DOWNLOAD PAGE -[/hr] If your device is WINDOWS/MAC instead, you may want to try the following: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Install the latest version of .NET Framework Restart your computer Totally disable your Firewall and Antivirus Download again the game from HERE Put all PRO Files in a folder and not directly in your drive. (Not directly in C: or D: , but you can put them in your documents into a folder like this: CLIENT FOLDER) Run the program as Administrator Remember that if it works you have to re-enable your antivirus and firewall and to add PROClient to the exception. Please, let me know if you have been successful in solving your issue and if you have any further questions. Have a wonderful day !

Hi @Kefy ! I'm sorry for the inconvenience. I would like to inform you that forum password and game password may differ and the only way to reset your password is through the DASHBOARD, as you well know. If your friend does not remember the password of his email and therefore he can't access it anymore, please make him register a new account and create a thread in the GENERAL COMPLAINT AREA so i will be able assist him to recover his account. Keep in mind that your friend has to make the thread, therefore i will be able to help him only if he will be the one to create the thread and not you. Please, let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi @egron ! I'm sorry for the inconvenience. Could you please try the following: Try Alt+Tab Use an Escape Rope Try battling another player and losing, this should bring you back to your last visited Pokecenter Try typing /ref into the chat bar, or clicking the refresh arrow on the bottom toolbar Log out, and then back in Close the whole client and start PRO again Please, let me know if you have been successful in solving your issue or if you are still stuck. Have a wonderful day !

Hi @MasterSam ! I'm sorry for the inconvenience. Could you please try the following: Delete all the old files or PRO Restart your Phone Download another browser on your smartphone and then try to download again the game from our PRO DOWNLOAD PAGE Let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @Ta7esh ! I'm sorry for the inconvenience. I would like to inform you that for each pvp-battle win you normally gain 1 PVP Coins. However, this weekend from Friday 12 AM to Sunday 11:59 PM GMT, you have the chance to obtain from 1 to 2 PVP Coins per win. However, i'm sorry to inform you that, beside the pvp coins you obtain for each victory, only the top 25 players of each servers gets further rewards at the end of the season. When the season end we always post a thread with the results, you can find the one of the last month here: PVP RESULT : DECEMBER 2018 As you can see, the reward of this season were the following: Take note that the rewards may change each season and that you can check the ladder of each server by doing the command ^ladder gold or ^ladder silver on our OFFICIAL PRO DISCORD. I hope what said was clarifying, let me know if you have any further questions. Have a wonderful day !

Hi @Dinmariel19 & @EIRoux, I'm sorry for the inconvenience. The gold server is currently down due to some technical difficulties. We are aware of this issue and it has been forwarded to the relevant parties. Unfortunately, i am unable to give an estimated time as to when the servers will be up once again. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it goes against the general support rules. An announcement on our OFFICIAL PRO DISCORD will be made once this issue has been resolved. You can check server status by doing ^up in #bot-commands in our Discord. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread.

Hi @Jepoy858 ! Since i've helped you with the trade-evolution, i will now close the thread. Please, in the future remember to use the EVOLUTION & DELEVELING MEGATHREAD if you would like to request our help for a trade-evolution. Have a wonderful day !

Hi @NeetishVerma05 I'm sorry for the inconvenience. I would like to inform you that your Medicham has been successfully recovered an it should be in the last slots of your PC Could you please check that? Please, in the future remember to use our RESTORE MEGATHREAD if you would like to request our help to recover one of your released Pokémon. Looking forward to your reply, have a wonderful day !

Hi @Luiginhopoke ! I'm sorry for the inconvenience. Could you please try the following: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from HERE If that should not solve your issue, could you please explain better if this happen EVERYTIME you fight the last Pokémon or even other times? Looking forward to your reply, have a wonderful day !

Hi @MrHez I'm sorry for the inconvenience. I would like to inform you that the cooldown of the Berry Tower Elite is 72hours/3 days and not 24 hours. It seems as the Berry Guide has an error and i would like to thank you for informing us about that. For any further info about the berry and the berry tower you can check the following guide BERRY GUIDE & BERRY TOWER However, i hope what said was clarifying. Let me know if you have any further questions. Have a wonderful day !

I'm glad to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the tread. Have a wonderful day

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the tread. Have a wonderful day

Since i can't offer further support with your issue and that you've been given instructions to follow, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the tread. Have a wonderful day

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the tread. Have a wonderful day

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the tread. Have a wonderful day

Hi @cyw753 I'm sorry for the inconvenience. Unfortunately, I was not able to reconstruct the error. Can you try to log out for 5 minutes then reconnenct and try again? If that should not solve the issue, could you please delete/uninstall the client and all the remaining files on your device, temporary files included. After that, download again the latest version of the client from POKEMON REVOLUTION DOWNLOAD and try again to use the move relearner? Take note that, unfortunately, we're not able to refund you of your loss money or TM because this would be unfair towards other players that experienced the same issue and accepted the loss of their money. Please, let me know if you have been successful in solving your issue. Have a wonderful day day !

Hi @Mitchyheffernan ! I'm sorry for the inconvenience. Unfortuantely was not able to reconstruct the error. Can you try to log out for 5 minutes then reconnenct and try again? If that should not solve the issue, could you please delete/uninstall the client and all the remaining files on your device, temporary files included. After that, download again the latest version of the client from POKEMON REVOLUTION DOWNLOAD and try again to use the move relearner? Take note that, unfortunately, we're not able to refund you of your loss money or TM because this would be unfair towards other players that experienced the same issue and accepted the loss of their money. Please, let me know if you have been successful in solving your issue. Have a wonderful day !

Hi @Kerfluffle ! Unfortunately we cannot delevel Pokémon that doesn't really need to be de-leveled due to a evolution issue. For example, if you would have your charmander level 100, we would help you de-leveling it to 98 so you could evolve it to charmeleon and then charizard, but we wont delevel a level 100 Charizard because the said Pokémon doesn't really need that. If we would delevel your Pokémon, it would be unfair to all the other players that requested the same in the past and accepted the fact we do not delevel if not really required. Further information about the de-leveling can be found in this thread: EVOLUTION & DELEVELING REQUEST I'm sorry to disappoint you but i hope you can understand why i cannot fulfill your request. Let me know if you have any further questions, have a wonderful day !

Hi @Jazlan94 ! You have two methods you can use: The differences are the following: In the first method you use two Pokémon: the first one must be fainted and need to have the required level to repel trick, and the second one must be alive with synchronize ability in order to have 50% to have the nature you want. In the second method you use only one Pokémon that have both the required level and synchronize ability. The False Swiper Pokémon is not a must, you can use it or you can decide to not use that, it is used just to bring the Pokémon to 1 hp. I hope this was easier to understand, let me know if there is something that is still unclear. Have a wonderful day !

Hi @RavenReign ! I'm sorry for the inconvenience experienced. I would like to inform you that i've forwarded your issue to a Content Scripter and they should have fixed your issue. Could you please log in the game and check that? Looking forward to your reply, have a wonderful day !

Hi @Jazlan94 ! Quoting our REPEL TRICK GUIDE these are the two possible team-setup you can use if you would like to repel trick using even a Synchronize Pokémon. Please, ready it and let me know if something is unclear. Method 2: Synchronize Pokemon at Required Level Fort this method, your Synchronize pokemon has to be at the required level and place it at your first slot. It SHOULD NOT be fainted. If you have a False Swiper, you may place it in any other slot, but the first. [spoiler=Method 2] For further info and details, as well as where to get the Pokémon with Synchroniz, you can check our REPEL TRICK GUIDE I hope this was clarifying, let me know if you have any further questions. Have a wonderful day !