Shinohara

Hi @kuu234 ! I'm sorry for the inconvenience. I would like to inform you that, even if Spritzee and Swirlix's evolutions are now officially coded in the game, it is yet not possible to obtain them as the items necessary for the evolutions are not available to players yet. Unfortunately, i cannot give you an estimated time for when they will be obtainable from players. Please, do note that staff members are volunteers and they act in their own time. Please, stay tuned on the #announcements channel of our OFFICIAL PRO DISCORD for further announcements and take note that, once they will be available, a post will be made in the UPDATE LOGS. Hope that what said provided some clarification, let me know if you have any further questions. Have a wonderful day !

Hi @ZackieYaBoy ! I'm sorry for the inconvenience. Could you please make sure to delete the application and all the related files from your smartphone, restart it and then redownload the game from HERE by using a different browser? Also, if you have another connection could you please try to use that for downloading the game? Let me know if you have been successful in solving your issue, have a wonderful day !

Hi @Elaxandrae ! I'm sorry for the inconvenience. Could you please try the following: Install the latest version of .NET Framework Put all PRO Files in a folder and not directly in your drive. Delete all your PRO Files and reinstall the new client found here Restart your computer Run the program as Administrator Disable your Firewall and Reinstall. Please, let me know if you have been successful in solving your error and if you have any further questions. If that should not solve your issue, could you please tell me your operative system/device? Looking forward to your reply, have a wonderful day !

Hi @rufino69 ! I'm sorry for the inconvenience experienced. I would like to inform you that your Hydreigon has been successfully recovered and it should be in the last slots of your PC. Could you please check it ? Also, in the future remember to use our RESTORE MEGATHREAD if you would like to have one of your Pokémon recovered. Looking forward to your reply, have a wonderful day !

Hi @tuonlatao ! I'm sorry about the inconvenience. I would like to inform you that there is no way to transfer only your money from a server to another. The only way would transfer your account from gold to silver but, unfortunately, you cannot transfer servers as of now due to the topic being closed (It was closed on May 1st, 2018). Take note that we cannot transfer your account because it would be unfair towards all the others users that requested the same and accepted the fact they have to wait. If you would like to transfer servers, you would have to wait until the Admins open the topic again. For future reference, you can find the topic and the requirements here: SERVER TRANSFER TOPIC. Take note that, if the chance of transfer will be available again, there is not an estimated time for when it will happen. You can keep an eye out in the #announcements of our OFFICIAL PRO DISCORD for further announcements. Let me know if you have any further questions, have a wonderful day !

Hi @MrKarpKarp ! I'm sorry for the inconvenience. Unfortunately we cannot proceed with your case unless your brother creates a thread with his account, the one he used to trade with you, and explain the situation confirming what you said. This is made as a way to protect our players from any attempt of scam. Once your brother will have created the post, we will assist you without any problem. I'm sorry about that but i hope you can understand, let me know if something is unclear or if you have any further questions. Have a wonderful day !

Hi @Fravanck ! I'm sorry for the inconvenience. I would like to inform you that while you are doing the story of a region you will be able to use only Pokémon native of that region. All the other Pokémon that are non-native of that region will be locked into your PC until you will beat the 8th gym of the region you are currently doing. In your case, since you are doing Hoenn's story, you can use only Pokémon native of Hoenn until you will beat the 8th gym (Sootopolis Gym). Then, all the pokemon in your PC will be unlocked and you will be able to use them to battle the e4. This was made in order to make players fully enjoy the regions and have fun while doing them without making them rush the story. However, since we've talked already in game and everything is solved, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day and welcome back on PRO !

Hi @Yserald ! I'm sorry for the inconvenience. I've moved your Tangrowth to your PC, it should be in the last slots. Could you please check that for me? Also, please remember to use the POKEMON STUCK IN PARTY THREAD if you should experience the same issue in the future. Let me know if your issue has been solved and if you have any further questions. Have a wonderful day !

Hi @clayplay777 ! I'm sorry for the inconvenience you are experiencing. I just checked your account and it seems as all your Pokémon in the Gold Server are there, your playtime and pokedollars too. Is it possible that you are trying to access the Silver Server instead? If so, take note that the progress is not share between servers. Could you please try to log in the Gold Server and tell me what happen? If you can provide a video of you logging, that would be even better. Looking forward to your reply, have a wonderful day !

Hi again @Selenny ! As requested, i've delevelled again your Magneton. Can you please check that? Looking forward to your reply, have a wonderful day !

Hi @kiishibe ! I would like to apologize for the inconvenience experienced and thank you for reporting the issue. There seems to be currently an issue in the game that blocks users to put a certain amount of money in the trade. Our developer has been informed and is currently working on a way to fix it. Unfortunately i cannot give you an estimated time for when the issue will be fixed, however you can stay tuned on the #announcements channel of our OFFICIAL PRO DISCORD for further announcements. Let me know if you have any further questions, have a wonderful day !

Hi @MasterHaru ! I'm sorry for the inconvenience. I would like to inform you that the Silver Server is currently down due to technical difficulties. We are aware of this issue and it has been forwarded to the relevant parties. Unfortunately, i'm unable to give you an estimated time as to when the server will be up once again. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it is against the General Support Rules. An announcement on our OFFICIAL PRO DISCORD will be made once this issue has been resolved. You can check server status by doing ^up in #bot-commands in our Discord. As the issue is known and i can't provide further support as of now, i will now lock the thread. Have a wonderful day !

Hi @xxLegendaryARES ! I would like to apologize for the inconvenience experienced and thank you for reporting the issue. There seems to be currently an issue in the game that blocks users to put a certain amount of money in the trade. Our developer has been informed and is currently working on a way to fix it. Unfortunately i cannot give you an estimated time for when the issue will be fixed, but you can stay tuned on the #announcements channel of our OFFICIAL PRO DISCORD for further announcements. Let me know if you have any further questions, have a wonderful day !

Hi @ilovemuffins ! I'm sorry for the inconvenience. I would like to inform you that this issue has been forwarded to our team that has changed all the Shiny Liepard mount making them holdable by Pokémon and therefore tradeable. Unfortunately i cannot give you an estimated time, but the change should be applied with the next server update (maintenance, server crash, restart). In case it will be a maintenance or a restart, it will be announced on our OFFICIAL PRO DISCORD so you can keep an eye out there. Let me know if you have any further questions, have a wonderful day !

Hi @Selenny ! Thank you for your patience. I would like to inform you that i've successfully deleveled your Charmander and Magneton as requested. Could you please check it? Remember that to evolve your Magneton you need to make it level up in the Power Plant, in Kanto. Also, in the future remember to use the EVOLUTION & DELEVELING MEGATHREAD if you would like request a delevel or to be helped with a trade-evolution. Looking forward to your reply, have a wonderful day !

Hi @XxPARADOXz ! I would like to inform you that Panpour, Pansear, Pansage must be caught from you in order to proceed with the quest and you can't buy them from other players. Also, remember that each monkey require a Total IVs Greater than 90 in order to be accepted by APO. You are able to encounter and catch the monkeys at the following locations: [spoiler=Panpour] Panpour #Map Area Daytime Rarity MS Level Item Monkey Path Land N Tier 8 No 50-55 Water Stone Safari Johto Wet Zone Land M/D/N Tier 6 No 17-22 Water Stone [spoiler=Pansear] Pansear #Map Area Daytime Rarity MS Level Item Monkey Path Land D Tier 8 No 50-55 Fire Stone Safari Johto Mountain Zone Land M/D/N Tier 6 No 17-21 Fire Stone [spoiler=Pansage] Pansage #Map Area Daytime Rarity MS Level Item Monkey Path Land M Tier 8 No 50-55 Leaf Stone Safari Johto Grass And Swamp Zone Land M/D/N Tier 6 No 17-21 Leaf Stone Natural Site Excavation 00:00-23:59 Tier 7 No 15-25 - For any further info related to the Regi Quest you can check our LEGENDARY MEGATHREAD - REGI QUEST PART. Let me know if something is unclear and if you have any further questions. Have a wonderful day !

I'm sorry for the inconvenience experienced. I would like to inform you that it is currently not possible to fight again Manaphy for the moment. However, we are currently working on a way to give another chance to players to catch Manaphy if it has been killed or a disconnection/crash has been experienced. Once this option will be added, you will simply have to fight and defeat the boss Nikola that you can find in the Unknown Place, in the TRAINER VALLEY Unfortunately, i cannot give you an estimated time for when this will happen, but you can stay tuned on the #announcements channel of our OFFICIAL PRO DISCORD for further announcements. Let me know if you have any further questions. Have a wonderful day !

Hi [uSER=766039]@bagui[/uSER] ! I would like to apologize for the inconvenience experienced and thank you for reporting the issue. There seems to be currently an issue in the game that blocks users to put a certain amount of money in the trade. Our developer has been informed and is currently working on a way to fix it. Unfortunately i cannot give you an estimated time for when the issue will be fixed, but you can stay tuned on the #announcements channel of our OFFICIAL PRO DISCORD for further announcements. Let me know if you have any further questions, have a wonderful day !

Hi [uSER=2207764]@BabyPika[/uSER] ! I'm sorry for the inconvenience. Unfortunately, i cannot tell you what is the Pokémon that you have yet to seen in those areas as i have not a fast way to access that info. However, here below are all the Pokémon that spawn in each of the location you mentioned: [spoiler=Isolated Forest Spawn List] Isolated Forest #Pokemon Area Daytime Rarity MS Level Item Bellsprout Land M/D/N Tier 1 No 55-60 - Budew Land M/D/N Tier 5 No 55-60 - Hawlucha Land N Tier 8 No 55-60 - Pidgeotto Land M/D/N Tier 3 No 55-60 - Pidgey Land M/D/N Tier 1 No 55-60 - Pinsir Land D Tier 8 No 55-60 - Rattata Land M/D/N Tier 1 No 55-60 - Seedot Land M/D/N Tier 3 No 31-32 - Solosis Land M/D/N Tier 9 No 55-60 - [spoiler=Monkey Path Spawn List] Monkey Path #Pokemon Area Daytime Rarity MS Level Item Aipom Land N Tier 7 No 50-55 - Arbok Land M/D/N Tier 3 No 50-55 - Chimchar Land D Tier 9 No 50-55 - Darumaka Land D Tier 8 No 50-55 - Ekans Land M/D/N Tier 1 No 50-55 - Mankey Land M/D/N Tier 1 No 50-55 - Panpour Land N Tier 8 No 50-55 Water Stone Pansage Land M Tier 8 No 50-55 Leaf Stone Pansear Land D Tier 8 No 50-55 Fire Stone Pidgey Land M/D/N Tier 1 No 50-55 - Primeape Land M/D/N Tier 3 No 50-55 - Slakoth Land M Tier 7 No 50-55 - Take note that you can check all the Pokémon that spawn in a specific location by using the command ^s nameofthemap in our OFFICIAL PRO DISCORD, as well as ^s nameofthepokemon to check all the location where a Pokémon spawn. Let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi [uSER=2207764]@BabyPika[/uSER] ! I would like to inform you that each of the 3 monkeys needs to have atleast a total of 90 IV to be accepted by APO. The only Panpour with your OT that you were trying to use have a total of 50 IV, and that makes it not usable for the quest. However i can see that you have found another one that you meet the requirements and can be used for the quest. Quoting our LEGENDARY MEGATHREAD - 3 REGI QUEST: Take note that you can find a panpour in the following location: [spoiler=Panpour Spawn Location] Panpour #Map Area Daytime Rarity MS Level Item Monkey Path Land N Tier 8 No 50-55 Water Stone Safari Johto Wet Zone Land M/D/N Tier 6 No 17-22 Water Stone For further info related to the quest you can check our LEGENDARY MEGATHREAD - 3 REGI QUEST. Let me know if something is unclear and if you have any further questions, have a wonderful day !

Hi @Cobu2807 ! I'm sorry for the inconvenience. I would like to inform you that the Psyduck Quest has been temporarily removed as it is to be reworked. That means that it is not possible to do that in this moment. Take note that in case you selected Pikachu as you starter, you won't be able to do that too. However, if you selected Pikachu as starter you can do the ASH HAT QUEST. Unfortunately i cannot give you an estimated time for when the quest will be again available, but you can stay tuned on the #announcements channel of our OFFICIAL PRO DISCORD for further announcements and take note that, once it will be available, a post will be made in the UPDATE LOGS. Let me know if you have any further questions, have a wonderful day !

Hi @Luzver ! I'm sorry for the inconvenience. I would like to inform you that if your Pokémon has reached the level 100 and therefore you are not able to evolve it anymore, you can request a delevel in our thread EVOLUTION & DELEVELING REQUEST MEGATHREAD. Anyway there are some exceptions to that. Take note that if the Pokémon you are talking about is one that evolve through happiness or by having a specific move, you can still evolve it, even if it is level 100, by fighting a wild Pokémon making sure to meet the requirements for the evolution (daytime, happiness, specific move). For further info about that you can refer to this thread. I hope that what said provided some clarification, let me know if you have any further questions. Have a wonderful day.

Hi [uSER=1811049]@Mikotoh[/uSER] ! I'm sorry for the inconvenience experienced. I would like to inform you that we are currently working on a way to give another chance to players to catch Manaphy if it has been killed or a disconnection/crash has been experienced. Once this option will be added, you will simply have to fight and defeat the boss Nikola that you can find in the Unknown Place, in the TRAINER VALLEY Unfortunately, i cannot give you an estimated time for when this will happen, but you can stay tuned on the #announcements channel of our OFFICIAL PRO DISCORD for further announcements. Let me know if you have any further questions. Have a wonderful day !

Hi @RoWnS ! I would like to inform you that in the past, as a way to apologize for some technical difficulties and thanks for the patience, we had given 40 coins per server to all the players on Red/Blue/Yellow. With that said, when Blue & Red got merged to form Silver, all the coins on the servers have been merged too. Therefore, since you had 40 coins on Red and 40 coins on blue, you now have 80 coins on Silver. Also, in the future please remember to use your main account to make a thread as this would help us to have a better understanding of the situation and provide a better support. Let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi @Aryan04 ! I'm sorry for the inconvenience you are experiencing. Could you please tell me what is the error you are experiencing while downloading? Also, could you please tell me what is your device? (android, windows 64bit/32bit, mac) Take note that you can download the most updated and latest client from here : PRO DOWNLOAD PAGE. To start the download click on the link of the download for your device and after you are in the download page of the selected site just click download . Looking forward to your reply, have a wonderful day !