Shinohara

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. Have a wonderful day !

Hi @F1041161044 ! I'm sorry for the inconvenience. Unfortunately i cannot issue a delevel because you are able to evolve your Pokémon alone even if level 100. To evolve your Cleffa, you just need to do the following: Make sure that your cleffa has the max amount of happiness, that is 255. To do that, use the command /happy 1-6 taking note that the number is the slot where your Pokémon is placed. After that your Pokémon has 255 happiness points, battle and defeat a wild Pokémon and the evolution should start. Let me know if you have been successful in solving your issue. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Take note that phone connections may have some temporary issue, and that most of the public connection are blocked. If you should find any issue in the future with your phone connection, i suggest you to contact your provider. Also, if you should find any issue with your current VPN, i highly suggest you to check Tunnelbear as it offer a high quality support for any device. With that said, i will now lock the thread. Have a wonderful day !

Could you please tell me what error comes out when you try to log in? Also,could you please confirm me that you restarted your router/internet connection as i suggested? I need you to check the following questions, since you didn't mention if you tried all of them or not. This include trying to use a PROXY and a VPN to try to log in. Please check accurately, also restart your PC and try to wait 30 minutes and see if you can access the game as it may be a temporary problem on your end. Looking to your reply, have a wonderful day !

Hi @DemonsWrath ! I'm sorry for the inconvenience. Could you please try to restart and reset your router and internet connection and let me know if it works? If not, please check with the following questions. Looking to your reply, have a wonderful day !

Hi @Guerreiromanso ! Could you please tell me what kind of help you need? Looking to your reply, have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. Have a wonderful day !

Hi [uSER=2291879]@Duerenkran[/uSER] ! I'm sorry for the inconvenience and the situation. I would like to inform you that i have forwarded this issue to the relevant parties that will investigate the events. Unfortunately, there is not an estimated time as for when you will receive a reply. Please, be patient and take note that staff are volunteers and they act in their own time. Let me know if you have anything to add that could be helpful to us. Have a wonderful day !

Hi @TheLastDarking ! I'm sorry for the inconvenience. Could you please try the following: Install the latest version of .NET Framework Put all PRO Files in a folder and not directly in your drive. Please attach screenshot of folder path if it doesn't fix it. Delete all your PRO Files and reinstall the new client found HERE Restart your computer Run the program as Administrator Disable your Firewall and Reinstall. Please, let me know if you have been successful in solving your error and if you have any further questions. Have a wonderful day !

Welcome to PRO !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. Have a wonderful day !

Hi @Asifhassan ! I have recovered your Wingull and it should be in the last slot of your PC. Could you check it for me? Also, in the future please use the RESTORE MEGATHREAD and remember to give as much info as possible, specially when you delete the same kind of pokemon with the same nature/ability more than once. Looking to your reply, have a wonderful day !

Hi again @WailDuk ! Thank you for your patience. Your account has now been unmerged. Please, make sure to select the correct server this time. Remember that the server where you have more hours of play time is Red Server, where you have 113 hours. Take note that we will not be unmerging your account once again if you will do the same error. You can follow this guide below to see how to merge. [spoiler=Step 1]Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done! Let me know if your issue has been solved and if you have any further question. Have a great day !

Hi @xlauda ! I'm sorry for the inconvenience. I was not able to reconstruct the error. Can you try to log out for 5 minutes then reconnenct and try again? If that should not solve the issue, could you please delete/uninstall the client and all the remaining files on your device, temporary files included. After that, download again the latest version of the client from POKEMON REVOLUTION DOWNLOAD and try again to use the move relearner? Take note that, unfortunately, we're not able to refund you of your loss money or TM because this would be unfair towards other players that experienced the same issue and accepted the loss of their money. Please, let us know if you have been successful in solving your issue. Have a great day !

Hi @lFulanno ! I'm sorry for the inconvenience experienced. I would like to inform you that i have forwarded your request to an Admin. Please, be patient as you wait to be unmerged. Remember to not make any trades in your Silver account in the while and take note that there is not an estimated time for when your account will be unmerged as our developers may be busy. If you have any further questions, please don't hesitate to ask. Have a wonderful day.

Since we can't offer further support and your question have been answered, i will now lock the thread. Hope thatyour provider will be able to help you if you should find a similar issue in the future and that you won't find any further issue while playing even on gold. If you have any further questions, please don't hesitate to ask and i'll assist you as best as i can. Have a wonderful day !

Hi @WailDuk ! I'm sorry for the inconvenience I would like to inform and ensure you that you didn't lose your progress and that everything is still there, you just need to merge your account and i will now help you explaining how to do that. As first, take note that the Red and Blue server has merged to form the Silver Server, and the Yellow Server is now renamed as the Gold Server. You will need to merge your accounts by log in the DASHBOARD and merge your accounts. I checked your account and it seems like you have 113 hours on the Red Server, so if you want to have back your progress you have to select Red Server as your main server. To merge your account you can use the following guide under the spoilers: [spoiler= Step 1] Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2] Select the desired merge option; once you get the successful merge dialogue, you're done! I also suggest to read the EVERYTHING ABOUT THE MERGE for questions you may have and if you should experience any issue while merging. In case that, after the merge, you should still get the Invalid Password/Username error, please go ahead and change your password from the DASHBOARD, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) Remember that you are able to play, with your old progress, only on the Silver Server since the server transfers are closed in this moment. Let me know if you have been successful in solving your issue and if you have any further questions. Have a wonderful day !

Hi again @Musplheim ! I'm really sorry about the inconvenience you are experiencing. However, even if you should be able to connect together on Gold, this does not guarantee that the connection will be stable since you should be able to do the same thing even on Silver. If you are able to play Gold together, i suggest you to do that, but i cannot guarantee anything about your connection as the error you experienced is on your end and related to your internet/internet provider. In case you should find any issues while doing so, you may contact your provider and check with them if there is a way to fix a possible issue. Im sorry about that but since the problem is not on our end there is not much we can do. I hope you can understand, let me know if you have any further questions. Have a wonderful day !

Hi @2EZ4Levi ! Unfortunately, i'm sorry to inform you that the feature to check cities and routes names is only available on desktops and not on smartphone. About the quest log, there is currently not a way to check your progress during a quest if not checking our GUIDES to see how a quest can be completed. However, you if you would like to make any suggestions, you can do it in the SUGGESTIONS SUB-FORUM. For what regard the differences between servers, there are really no difference between them and you can play the one you most prefer. Take note however that the progress is not share between servers. Let me know if you have any further questions, have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. Have a wonderful day !

Hi @Musplheim ! I'm sorry for the inconvenience you are experiencing. Could you please tell me if both of you access the servers if the other is not connected? Like, your friend can access while you're not logged and you can access while your friend is not logged. Take note that you can't play with a unique account on the same server, but you need to have two different accounts. If both of you can normally play when the other is not connected, it might be an issue related to your connection and not on our end. In specific, some connection limit the amount of devices connected and limit the bandwidth on each device connected. If both of you can play normally when the other is not connected, could you please contact your provider and ask to them about that? Looking to your reply, i'm sorry about the situation. Have a wonderful day !

Hi @borocute123 ! I'm sorry for the inconvenience. Could you please try the following: Install the latest version of .NET Framework Put all PRO Files in a folder and not directly in your drive. Delete all your PRO Files and reinstall the new client found HERE Restart your computer Run the program as Administrator Disable your Firewall and Reinstall. Please, let me know if you have been successful in solving your error and if you have any further questions. Have a wonderful day !

Hi @Mikeness ! I'm sorry for the inconvenience. Could you please try the following: Install the latest version of .NET Framework Put all PRO Files in a folder and not directly in your drive. Delete all your PRO Files and reinstall the new client found HERE Restart your computer Run the program as Administrator Disable your Firewall and Reinstall. Please, let me know if you have been successful in solving your error and if you have any further questions. Have a wonderful day !

Hi @Emmybee ! I'm sorry for the inconvenience. I would like to inform you that the first thing you have to do is downloading the game from here PRO DOWNLOAD PAGE. If you are on PC, make sure to have installed the net framework and all the latest system upadte and graphic update on your PC. When you have downloaded the client, run it as adminsitrator if on pc and then you have to insert your credentials into the "Username" and "Password". Only after doing that, you have have to click on one of the two servers: Silver or Gold. There is no difference between the servers and you can play the one you most prefer. Take note however that the progress is not shared between the servers. Let me know if you should find any issue while trying to access the game and if you have any further questions. Have a wonderful day !