Shinohara

Hi @marowan21 ! I'm sorry for the inconvenience. I would like to inform you that i've recovered your Lanturn, that you had accidentally released, and it should be now in the last slots of your PC. Could you please check that ? Also, in the future remember to use the RESTORE MEGATHREAD if you should release a pokemon due to a mistake and would like our help to recover it. Let me know if the Pokémon is there and if you have any further questions, have a wonderful day !

Hi [uSER=1733454]@Ricardo14[/uSER] ! I'm sorry for the inconvenience. Unfortunately, Revival Herb can't be obtained in Kanto. However, you can obtain it in any of the following location and ways: Let me know if you have any further questions, have a wonderful day !

Hi @ccbioe ! I'm sorry for the inconvenience. I would like to inform you that Mega - Gyarados has an ability called Mold Breaker with the following effect: With that said, it is normal that your Levitate Weezing has been hitted since "Levitate Ability" has been ignored. About Pokémon being fainted it may have been a visual bug, do you actually know if the items were actually being used and so removed from your inventory? Looking forward to your reply, have a wonderful day !

Hi @UnscarreD ! I'm sorry for the inconvenience experienced. Unfortunately we are not able to refund you of your loss (coins and money used) as it would be unfair towards the other players that accepted their loss due to a crash or a disconnection: -Quoting from our COMMON ISSUES - THREAD If that happened after a crash of the servers, please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Remember that you can check the status of our servers, to check if servers are online or not, on our PRO SERVER STATUS PAGE or by using the command ^up on our OFFICIAL PRO DISCORD making sure to use the #bot-commands channel. Take note that if that should not be an error on our end, and that servers are correctly online but you still experience disconnections, you may try the following in order to minimize the loss avoiding crashes: Call your internet provider to check if there have been issues with your connection, like instability. Troubleshoot your hardware to check if everything is working correctly Turn off applications and plugins that may use your connection slowing it down Opt for a wired connection if you’re using a wireless connection Try to connect using a VPN/PROXY and new DNS Let me know if you have any further questions, have a wonderful day !

Hi @Superwoody ! I'm sorry for the inconvenience. Is it possible that you were trying to trade your Kanto Pokémon to someone that was doing Johto's story? If yes, when you are playing a region for the first time, you won't be able to use/obtain in any way a Pokémon native of another region. That means that if the said user was in the middle of Johto's story, he could have obtained only Pokémon from Johto, but not the ones from other regions like Kanto. Looking forward to your reply, have a wonderful day !

Hi @TomoKeyCookie ! I'm sorry for the inconvenience you are experiencing. Could you please try the following: Delete PRO Client/Application and all the files (.zip /.apk included) Delete all the remaining files of PRO (e.g temporary files), you can use a free software like Ccleaner to do that in the easiest way. Also, if you have a smartphone, restart your device. Restart your router and internet connection. Download the latest and most updated client from PRO WEBSITE DOWNLOAD PAGE Please let me know if you have been successful in solving your issue and if you have any further questions, have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. Have a wonderful day !

You won't be able to use any native of Kanto Pokémon until you obtain the 8th badge of Johto, exactly. If someone will try to trade you a Kanto Pokémon, the trade will simply get blocked automatically. Let me know if you have any further questions about that, have a wonderful day !

Hi @Frisco24 ! I'm sorry for your inconvenience. I would like to inform you that your Spearow, Pikachu and Abra have been moved to the lasts slots of your PC, since they are native of Kanto and you are doing Johto's story. Could you please check it? Take note that when you change region for the first time, the Pokémon of the previous region will be locked into your PC until you will obtain the 8th badge of the current region. That means that you will be able to use Kanto Pokémon only once you have obtained Johto's 8th badge. If you are curious of why that happened, it's because of an error with the merge that automatically re-order your Pokémon after merging and, due to that, it is possible to have Pokémon of the previous region stuck in your party. Please, in the future remember to use our POKEMON STUCK IN PARTY MEGATHREAD if you should experience the same issue again. Let me know if everything is fine and if you should have any further question, have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. Have a wonderful day !

Hi @Shapur ! I'm sorry for your situation. I would like to inform you that your friend can check the reason of his ban and length by log in the DASHBOARD . Also, keep in mind that bans won't be discussed outside of the appeal section. Therefore, if your friend wants to appeal, he has to do that by creating an appeal thread in the DISCIPLINE APPEALS SECTION. Also, take note that bans are not performed without proper evidence. Please, tell your friend to be patient until a member of the staff will reply to the thread and remember him that he can bump it every 24 hours and that staff members are volunteers and so they act in their own time. Also, quoting our RULES - DISCIPLINE APPEALS and PRO RULES: Since you've been given instructions to follow, i will now lock the thread. Ie wish you good luck and a great day !

I'm really happy to see that your issue has been solved and you appreciated our help. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. Have a wonderful day and Merry Christmas to you too !

Exactly, after the 6 days of cooldown you will be able to start again the quest. Please, remember to press yes the next time as we cannot reset that for you. However, take note that the quest requirements are the following: ❊ Completed the Egg Moves Quest ❊ Must be Hoenn Champion Let me know if you have any further questions, have a wonderful day !

Hi @Neddi87 ! Thank you for your patience. I would like to inform you that our Content Scripter Team has fixed your error and you should now be able to correctly access New Mauville. Could you please try to log in and check if everything is fine? Looking forward to your reply.

Hi @WraithKid ! I'm sorry for the inconvenience. I would like to inform you that when you press "no" to brock's help request, the NPC will disappear for 6 days and will then reappear after the 6 days making you able to start again the quest. Unfortunately we are not able to reset the quest for you because this would be unfair towards all the players that experienced the same situation and acceppted that. About the quest itself, talking with brock and accepting his request is the start of the doctor pokemon quest, which is one of our side-quest that you can enjoy. You can find a complete guide about the quest here: DOCTOR POKEMON QUEST. Let me know if you have any further questions, have a wonderful day !

Hi @Neddi87 ! I'm sorry for the inconvenience experienced. Could you please confirm me that you talked to any Security Officer in any pokemon center in Hoenn before entering New Mauville? Also, could you please confirm that everytime you try to get out from there you're blocked by the dialogues? You could get out by using an escape rope if you have that, however i've forwarded a request to our Content Scipter team that will check your variables and the quest to see if there is any issue. Pleas be patient until you receive an answer. Looking forward to your reply, have a wonderful day !

Hi @0Faylan0 ! I'm sorry for the inconvenience experienced. Could you please tell me how did your Pokémon die? Was your Pokémon poisoned or anything similar? It's really hard to understand from what you wrote. Also, could you please clarify if the move you've used did zero damage or if it did damage but not enough to kill Heracross? About your lost money, take note that once all the Pokémon in your team faints, you black out and get teleported to your last visited Pokecenter losing 5% of your current Money. This means that when you blacked out, you most probably had around 390.000 pokedollars and so you lost 19.000 pokedollars. Unfortunately, we're not able to refund you of your loss money as it would be unfair towards all the other players that accepted their loss after a black out. Looking forward to your reply, have a wonderful day !

Hi everyone and welcome in the statistics thread of the 14th Ladder Tournament Here you will find all the statistics of the matches played during the tournament. You will be also able to enjoy the replays of the matches played ! Take note that the Upper Bracket are all Best of 3, except final which is Best of 5, and the Lower Bracket matches are Best of 1, except final which is best of 3. Any videos not displayed means the games were not played on that round between the players, and the player that progressed was the active player. -[/hr] [spoiler=Radiatam vs. Draculhao] Replay Battle 1: Turns taken, 14. Won by Draculhao via TIME OUT. Replay Battle 2: Turns taken, 18. Won by Radiatam via ELIMINATIONS. Replay Battle 3: Turns taken, 12. Won by Radiatam via FORFEIT. Radiatam 2-1 Draculhao [spoiler=Deidaraa vs. Hisoka44] Won by Hisoka44 via FORFEIT. [spoiler=Belzebel vs. Hiroftw] Won by Hiroftw via FORFEIT. [spoiler=Gabriel10hdz vs. Thesinbadass] Won by Thesinbadass via FORFEIT. [spoiler=Astro vs. Zarate619] Replay Battle 1: Turns taken, 22. Won by Zarate619 via ELIMINATIONS. Replay Battle 2: Turns, taken, 38. Won by Astro via ELIMINATIONS. Replay Battle 3: Turns taken, 16. Won by Zarate619 via ELIMINATIONS. Astro 1-2 Zarate619 [spoiler=ikonos123 vs. Destro16] Replay Battle 1: Turns taken, 24. Won by Destro16 via ELIMINATIONS. Replay Battle 2: Turns taken, 24. Won by Destro16 via ELIMINATIONS. ikonos123 0-2 Destro16 [spoiler=Mordknight vs. GengarLv100] Replay Battle 1: Turns taken, 43. Won by GengarLv100 via FORFEIT. Replay Battle 2: Turns taken, 19. Won by GengarLv100 via ELIMINATIONS. Mordknight 0-2 GengarLv100 Progressed to Round 3: bbtest10 - RadiataM - Hisoka44 - Hiroftw - Thesinbadass - Zarate619 - Destro16 - GengarLv100 Eliminated to Losers Round 1: ob4nobunaga - Draculhao - Deidaraa - Belzebel - Gabriel10hdz - Astro - ikonos123 - Mordknight

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. Have a wonderful day !

Hi @Litteniscool ! I'm sorry for the inconvenience. Unfortunately you cannot change your username as of now due to the topic being closed. If you'd like to change your username, you'd have to wait until the Admins open the topic once again. Foir future reference, you can find the topic and the requirements here : CHANGE NAME & ACCOUNT RESET. There is not an estimated time for when changing name will be available again, please stay tuned in #announcements of our OFFICIAL PRO DISCORD for further announcements. I'm sorry to disappoint you but i hope you can understand. Le tme know if you have any further questions, have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. Have a wonderful day !

Hi @DashCleanem ! I'm sorry for the inconvenience and situation. I checked your account and when you traded your Wailmer Mount, you received just 100.000 pokedollars and not 200.000. That means that you respected the agreement made and you do not have to give him anything. Take note that bans and punishments are not performed without proper evidence. Therefore, if you didn't break the agreement and the rules, you don't have to be afraid of that as we can check the trades and in this case you just received 100k. We have no way to check if he was trying to scam or he just made a mistake, however if you should feel someone is trying to scam your or is breaking the rules, you can report them in the REPORT CENTER. You can check how to report by reading our guide HOW TO REPORT. Let me know if anything is unclear, like how to file a report, or if you have any further questions. Have a wonderful day !

I'm sorry for the inconvenience experienced and want to thank you for your patience. Your Level 100 Breelom has been successfully recovered and it should be in the last slots of your PC. Could you please check that for me? Also, in the future please use the RESTORE MEGATHREAD if you should release a Pokémon for error and you would like to ask us to recover it. Have a wonderful day !

Hi again @ShiroDrago ! I would like to inform you that forum password and dashboard/game password may be different if you changed the forum one in the past. Could you please try to reset your password from here: DASHBOARD RESET PASSWORD making sure to choose an alphanumerical password (characters from a to z and from 0 to 9) and then try to log again and merge? Also, please try to use a different browser while doing that, as there may be an error related to your browser cookie/cache. If that doesn't work, please provide the screenshot of the error. Looking forward to your reply, have a wonderful day !

I'm sorry for the inconvenience I would like to inform and ensure you that you didn't lose your progress and that everything is still there, you just need to merge your account and i will now help you explaining how to do that. As first, take note that the Red and Blue server has merged to form the Silver Server, and the Yellow Server is now renamed as the Gold Server. You will need to merge your accounts by log in the DASHBOARD and merge your accounts.r. To merge your account you can use the following guide under the spoilers: [spoiler= Step 1] Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2] Select the desired merge option; once you get the successful merge dialogue, you're done! I also suggest to read the EVERYTHING ABOUT THE MERGE for questions you may have and if you should experience any issue while merging. In case that, after the merge, you should still get the Invalid Password/Username error, please go ahead and change your password from the DASHBOARD, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) Remember that you are able to play, with your old progress, only on the Silver Server since the server transfers are closed in this moment. Let me know if you have been successful in solving your issue and if you have any further questions. Have a wonderful day !