Shinohara

Hi @dragonite999 I'm sorry for the inconvenience. Could you please tell me what is the error that pop-up when you try to log in the game? Please, attach a screenshot if possible. Looking forward to your reply, have a wonderful day !

Hi @TexugaXY Thank you for your patience. After an accurate check we were able to verify that you were indeed eligible to obtain the reward. With that said, I have added you a Mysterious Ticket to your inventory in order to solve this issue. Could you please check it and let me know? Have a wonderful day !

Hi @SinLight I'm sorry for the inconvenience and the delay. As stated in the announcement, the BMS / MS / EXP Boosts will be extended soon, however there is actually not an estimated time as for when this happen. Our developer will announce on our OFFICIAL PRO DISCORD when the extension will be made, so please stay tuned there. We sincerely apologize for the delay. Have a wonderful day !

Hi @cleisson176 I'm sorry for the inconvenience. Could you please tell me your operative system (if 64 and 32 bit as well) and the antivirus that you uses? Looking forward to your reply, have a wonderful day !

Hi @Bqeckchen I'm sorry for the inconvenience. The servers were down due to a planned maintenance as announced on our OFFICIAL PRO DISCORD and they are now back online. As the server are now online and the issue has been solved, I will now close this thread. Have a wonderful day

Hi @savage7 I'm sorry for the inconvenience. The servers were down due to a planned maintenance as announced on our OFFICIAL PRO DISCORD and they are now back online. As the server are now online and the issue has been solved, I will now close this thread. Have a wonderful day

Hi @TexugaXY I'm sorry for the inconvenience. I would like to inform you that i've forwarded the issue to tje relevant parties in order to ask their opinion about the issue, as i'm not certain that such a thing can be checked, and make them look into it. Please, be patient meanwhile the issue get looked into. We will update you through this thread as soon as possible. Have a wonderful day !

Hi @Raddish I'm sorry for the inconvenience. I would like to inform you that i've forwarded the issue to our Developers in order to ask their opinion about the issue and make them look into it. Please, be patient meanwhile the issue get looked into. We will update you through this thread as soon as possible. Have a wonderful day !

Hi @painbr I'm sorry for the inconvenience. Could you please try to make it die, restart your client and then try to level it up to evolve it? No worry, if that should not work we can still delevel it without any problem, but please try that first. Looking forward to your reply, have a wonderful day !

Hi there ! I'm sorry for the inconvenience and the delay. I would like to inform you that our Developers are currently working on the case and we will inform you as soon as we will have any info about that. Please, be patient in the while and remember that there is not any estimated time as for when we will be able to provide you any news about this specific case as it might take a bit. We will inform who has to be rewarded and when through our OFFICIAL PRO DISCORD , so you can stay tuned there. Have a wonderful day!

Hi @killuasesin I'm sorry for the inconvenience. Unfortunately, i'm sorry to inform you that you cannot reset your account as of now due to the topic being closed. If you'd like to reset your account, you'd have to wait until the Admins open the topic once again. The topic can be found here for future reference : ACCOUNT RESET, NAME CHANGE & SERVER TRANSFER. Nevertheless, as stated in our GAME RULES, you are allowed to have a maximum of 4 accounts. If you have not played yet on another server with the same account, for example you played on silver, you can still start a new adventure on gold. Take note that, if the chance of reset your progress or change name will be available again, there is not an estimated time for when it will happen. However, you can keep an eye out in the #announcements of our OFFICIAL PRO DISCORD for further announcements. Let me know if you have any further questions, have a wonderful day !

Hi there ! I'm sorry for the inconvenience and the delay. I would like to inform you that our Developers are currently working on the case and we will inform you as soon as we will have any info about that. Please, be patient in the while and remember that there is not any estimated time as for when we will be able to provide you any news about this specific case as it might take a bit. We will inform who has to be rewarded and when through our OFFICIAL PRO DISCORD , so you can stay tuned there. Have a wonderful day!

Hi there ! I'm sorry for the inconvenience and the delay. I would like to inform you that our Developers are currently working on the case and we will inform you as soon as we will have any info about that. Please, be patient in the while and remember that there is not any estimated time as for when we will be able to provide you any news about this specific case as it might take a bit. We will inform who has to be rewarded and when through our OFFICIAL PRO DISCORD , so you can stay tuned there. Have a wonderful day!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi there ! I'm sorry for the inconvenience and the delay. I would like to inform you that our Developers are currently working on the case and we will inform you as soon as we will have any info about that. Please, be patient in the while and remember that there is not any estimated time as for when we will be able to provide you any news about this specific case as it might take a bit. We will inform who has to be rewarded and when through our OFFICIAL PRO DISCORD , so you can stay tuned there. Have a wonderful day!

Hi @Xaar I'm sorry for the inconvenience and the delay. Unfortunately, the staff member that handled the previous case has left the staff. Due to that, I currently lack the knowledge about this issue as it seems to be a really specific and special one. Could you please try to describe it as best as you can explaining what happen when you cut the tree? What do you mean with "I can't pass it" ? Are you able to take a video, or a gif, about the issue in order to help me to have a better understanding of the issue? Looking forward to your reply, have a wonderful day !

Hi @Drakoreed I'm sorry for the inconvenience. I would like to inform you that this should not be possible in any way, could you please tell me if you have tried to restart your client already and if you are sure you have not bought any other item or confused yourself with PVE coins? Looking forward to your reply, have a wonderful day !

Hi @Gasty95 I'm sorry for the inconvenience and the delay. Could you please tell me if you have been able to solve your issue or if you are still experiencing it? Looking forward to your reply, have a wonderful day !

Hi @ANALISTAPOKEMON I'm sorry for the inconvenience and the delay. Could you please try to merge your account again from the DASHBOARD and, if you get any error, try again from your smartphone? Please, let me know as well if that should not work and what kind of error pop up when you try to merge. Looking forward to your reply, have a wonderful day !

Hi @kasbarinoo As proper answer has been given in the following thread, ITEM BUYER , I will now close this thread. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @Doc3422 I'm sorry for the inconvenience. The server were down due to technical difficulties, however they are now back online and you should be able to connect. I would also like to inform you that our developers haare already working on solving these issues and they have made huge progress to the point where the server are now online for 2 ore more days without crash. Whenever any further issue will be discovered, it will be worked on as soon as possible in order to make sure that our player will be able to enjoy the game in the best way possible without any possible frustration. As the issue has been solved, I will now close this thread. Have a wonderful day

Hi [uSER=2071394]@haleluya7x[/uSER] I'm sorry for the inconvenience and the delay. I would like to inform you that this can be experienced only when Wobbuffet has already learnt all the moves that he can learn through level up. In fact, Wobbuffet can learn only the following 4 moves through level up. [TABLE] [TR] [TH]Level[/TH] [TH]Move[/TH] [TH]Type[/TH] [TH]Cat.[/TH] [TH]Pwr.[/TH] [TH]Acc.[/TH] [TH]PP[/TH] [/TR] [TR] [TD]1[/TD] [TD]Counter[/TD] [TD] Fighting [/TD] [TD] Physical [/TD] [TD]—[/TD] [TD]100%[/TD] [TD]20[/TD] [/TR] [TR] [TD]1[/TD] [TD]Mirror Coat[/TD] [TD] Psychic [/TD] [TD] Special [/TD] [TD]—[/TD] [TD]100%[/TD] [TD]20[/TD] [/TR] [TR] [TD]1[/TD] [TD]Safeguard[/TD] [TD] Normal [/TD] [TD] Status [/TD] [TD]—[/TD] [TD]—%[/TD] [TD]25[/TD] [/TR] [TR] [TD]1[/TD] [TD]Destiny Bond[/TD] [TD] Ghost [/TD] [TD] Status [/TD] [TD]—[/TD] [TD]—%[/TD] [TD]5[/TD] [/TR] [/TABLE] If you will have already all these 4 moves learnt, the move relearner will appear empty simply because all the move he could teach to your Pokémon are already in its current moveset. I hope the information given provided some clarification, please let me know if you have any further questions. Have a wonderful day !

Hi @hahahaka I'm sorry for the inconvenience. I would like to inform you that the duration of the small train ticket is 7 days meanwhile the duration of the big train ticket is 30 days. I hope the information given provided some clarification, please let me know if you have any further questions. Have a wonderful day !

Hi @Necrogimp I'm sorry for the inconvenience. The servers were experiencing issues due to technical difficulties of our server provider. However, the issue has now been solved and the server are correctly online. As the issue has been solved, I will now close this thread. Have a wonderful day

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !