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Shinohara

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Everything posted by Shinohara

  1. Hi @GabrielWingAxe I'm sorry for the inconvenience. I would like to inform you that your Pancham has been successfully recovered and it should be in the last slots of your PC. Could you please check that? Looking forward to your reply, have a wonderful day !
  2. Hi [uSER=2096018]@MisterAvocado[/uSER] I'm sorry for the inconvenience. I would like to inform you that, after checking with our developers, it seems that the error is on our end. Unfortunately I cannot give you any estimated time as for when it will be fixed, as for now they are currently working no-stop to solve all the server status issues, i hope you can understand. We are unable as well to pass the guild leader to someone else and then pass it back to you, i'm sorry to disappoint you. Once the issue will be solved, we will make an announcement on our OFFICIAL PRO DISCORD , so please be patient in the while. Have a wonderful day !
  3. Hi @Diskuid I'm sorry for the inconvenience and the delay. To proceed with the case, we need the current leader Tutonazo to make a thread about it so we can verify the request. Could you please tell Tutonazo to make a thread about it ? Looking forward to your reply, have a wonderful day !
  4. Hi @Meivys I'm sorry for the inconvenience. The server were down due to technical difficulties, however they are now back online and you should be able to connect. I would also like to inform you that our developers are already working on solving these issues but unfortunately it is not really easy and it can take a bit of time to solve them and therefore there is not any estimated time as for when these issue will be completely fixed. Nevertheless, our developers are aware of the issue and there will be an update soon where many, many things in the server code will be reworked and this should be enough to fix a lot of things or at least give us the chance to pinpoint the other problems and therefore fix them. Also, please refrain from asking the server status here as it goes against the General Support rules. As the issue has been solved, I will now close this thread. Have a wonderful day
  5. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  6. Hi @Nagatsui I'm sorry for the inconvenience. After checking your account it seems like you have been able to catch Latios. Could you please clarify therefore if your issue has been solved? Looking forward to your reply, have a wonderful day !
  7. Hi @Pong65 I'm sorry for the inconvenience. As your issue has now been solved in the proper thread [ EVOLUTION & DELEVELING MEGATHREAD ] ,I will now close this thread. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Have a wonderful day
  8. Hi @imhanjoo I'm sorry for the inconvenience and the delay. As we have discussed on discord, I have closed the thread as you have requested. If you would like to have it re-opened, you will have to make another thread about it. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  9. Hi @NGdevil I'm sorry for the inconvenience and the delay. Could you please tell me if you have been able to solve your issue or if you are still experiencing this? Looking forward to your reply, have a wonderful day !
  10. Hi @mangatoz I'm sorry for the inconvenience. As your issue has now been solved and you have been able to evolve eevee in sylveon , I will now close this thread. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Have a wonderful day
  11. As proper information have been given and i cannot offer further support in this specific case, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day and thanks for understanding!
  12. Hi @Pong65 I'm sorry for the inconvenience. As your issue has now been solved in the proper thread [ EVOLUTION & DELEVELING MEGATHREAD ] ,I will now close this thread. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Have a wonderful day
  13. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  14. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  15. Hi @IqbalMukati I'm sorry for the inconvenience and the delay. It is possible that you have been there before, however we have double checked and it result that you have obtained already the TM Toxic there. Quoting my reply above: As proper information have been given and i cannot offer further support in this specific case, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day and thanks for understanding!
  16. Hi @xRamboW I would like to apologize for the delay and the inconvenience. Could you please tell me if you have been able to solve the issue or if the pokemon has not been found yet? Looking forward to your reply, have a wonderful day !
  17. Hi there ! I'm sorry for the inconvenience. The server were down due to technical difficulties, however they are now back online and you should be able to connect. I would also like to inform you that our developers are already working on solving these issues but unfortunately it is not really easy and it can take a bit of time to solve them and therefore there is not any estimated time as for when these issue will be completely fixed. Nevertheless, our developers are aware of the issue and there will be an update soon where many, many things in the server code will be reworked and this should be enough to fix a lot of things or at least give us the chance to pinpoint the other problems and therefore fix them. Also, please refrain from asking the server status here as it goes against the General Support rules. As the issue has been solved, I will now close this thread. Have a wonderful day
  18. Hi there ! I'm sorry for the inconvenience. The server was down due to technical difficulties, however it's now back online and you should be able to connect. I would also like to inform you that our developers are already working on solving these issues but unfortunately it is not really easy and it can take a bit of time to solve them and therefore there is not any estimated time as for when these issue will be completely fixed. Nevertheless, our developers are aware of the issue and there will be an update soon where many, many things in the server code will be reworked and this should be enough to fix a lot of things or at least give us the chance to pinpoint the other problems and therefore fix them. Also, please refrain from asking the server status here as it goes against the General Support rules. As the issue has been solved, I will now close this thread. Have a wonderful day
  19. Hi @Shivansh01 I'm sorry for the inconvenience. Could you please tell me your operative system (if 64 and 32 bit as well) and the antivirus that you uses? Looking forward to your reply, have a wonderful day !
  20. Hi @MrHuE I'm sorry for the inconvenience. I would like to inform you that our Wiki is currently having issues and the relevant people are already working on solving them. Unfortunately there is not any estimated time as for when it will be completely solved as it might take a while to understand what is causing the issue and provide a fix. We will make an announcement on our OFFICIAL PRO DISCORD as soon as it will be usable again. Please, be patient in the while. I hope the information given provided some clarification, plese let me know if you have any further questions. Have a wonderful day !
  21. Hi @urbinalex I'm sorry for the inconvenience. Could you please explain with more accuracy and in detail what is the issue that you're experiencing? Make sure to add a screenshot as that can help in giving us a better understanding of the situation. Looking forward to your reply, have a wonderful day !
  22. Hi @lunerflower I'm sorry for the inconvenience. It is possible that some character not allowed in your password is blocking you from accessing the game. To solve that, could you please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) and check if it solves your issue? It's important to change the password on the website rather on the forum because changing the website one should automatically change the forum one as well. Looking forward to your reply, have a wonderful day
  23. Hi there ! I'm sorry for the inconvenience. The server was down due to technical difficulties, however it's now back online and you should be able to connect. I would also like to inform you that our developers are already working on solving these issues but unfortunately it is not really easy and it can take a bit of time to solve them and therefore there is not any estimated time as for when these issue will be completely fixed. Nevertheless, our developers are aware of the issue and there will be an update soon where many, many things in the server code will be reworked and this should be enough to fix a lot of things or at least give us the chance to pinpoint the other problems and therefore fix them. Also, please refrain from asking the server status here as it goes against the General Support rules. As the issue has been solved, I will now close this thread. Have a wonderful day
  24. Hi there ! I'm sorry for the inconvenience. The server was down due to technical difficulties, however it's now back online and you should be able to connect. I would also like to inform you that our developers are already working on solving these issues but unfortunately it is not really easy and it can take a bit of time to solve them and therefore there is not any estimated time as for when these issue will be completely fixed. Nevertheless, our developers are aware of the issue and there will be an update soon where many, many things in the server code will be reworked and this should be enough to fix a lot of things or at least give us the chance to pinpoint the other problems and therefore fix them. Also, please refrain from asking the server status here as it goes against the General Support rules. As the issue has been solved, I will now close this thread. Have a wonderful day
  25. Hi @Nick555jj I'm sorry for the inconvenience. I would like to inform you that this could be casued by several causes. Can you please attach the patchererror file that should have been created into your PRO folder. Also, please try to follow the here below procedure:- Check if you have the latest version of .NET Framework installed. If this is the case and it still does not work, please do the following: Go to the folder C:\Users\YourUsername\AppData\Local\Temp\ (Replace YourUsername with your Windows username). Find a folder that starts with PRO_ and open it. If you have more than one, open the latest one. Start the ClientPatcher.exe. Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !
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