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Shinohara

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Everything posted by Shinohara

  1. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  2. Hi @IRebornAgain I'm sorry for the inconvenience. Regard the second problem, the one where you are stuck in the door, when you experience that issue please just press the round button near the toolbar in the bottom left part of the display and since that's just desync, it should solve the issue. For what regard the first issue, could you please tell me if this still happen or if it has been fixed? Looking forward to your reply, have a wonderful day !
  3. Hi [uSER=1391632]@Puchu1101[/uSER] I'm sorry for the inconvenience. I would like to inform you that the movesets of Shaymin/Shaymin-Sky were all reset and changed into Tackle as there was an issue with Shaymin where the said Pokémon could learn moves that it could technically not learn. Due to that, and the fact that many people had taught their Shaymin moves that it could not learn, we have decided to reset the moveset of all the existing one and apply a fix where now Shaymin can learn just the moveset that it can learns in the original game. I hope the information given provided some clarification, please let me know if you have any further questions. Have a wonderful day !
  4. Hi [uSER=1675531]@shiroiwa[/uSER] I'm sorry for the inconvenience. As your issue has now been solved in the proper thread [ EVOLUTION & DELEVELING MEGATHREAD ] ,I will now close this thread. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Have a wonderful day
  5. Hi @starman2001 I'm sorry for the inconvenience and the delay. After having checking your account, it seems like you have been able to solve your issue and merge your account. Could you please confirm that your issue has been solved or if you are still experiencing the issue? Looking forward to your reply, have a wonderful day !
  6. Hi @chinoguada I'm sorry for the inconvenience. Unfortunately we are not able to verify such thing as we have not a way to check the shop-logs. However, after checking it seems like you have 50k more than what you said, and this means that the money were indeed received by you. I hope the information given provided some clarification, please let me know if you have any further questions. Have a wonderful day !
  7. Hi @GabrielWingAxe I'm sorry for the inconvenience. I would like to inform you that your Pancham has been successfully recovered and it should be in the last slots of your PC. Could you please check that? Looking forward to your reply, have a wonderful day !
  8. Hi [uSER=2096018]@MisterAvocado[/uSER] I'm sorry for the inconvenience. I would like to inform you that, after checking with our developers, it seems that the error is on our end. Unfortunately I cannot give you any estimated time as for when it will be fixed, as for now they are currently working no-stop to solve all the server status issues, i hope you can understand. We are unable as well to pass the guild leader to someone else and then pass it back to you, i'm sorry to disappoint you. Once the issue will be solved, we will make an announcement on our OFFICIAL PRO DISCORD , so please be patient in the while. Have a wonderful day !
  9. Hi @Diskuid I'm sorry for the inconvenience and the delay. To proceed with the case, we need the current leader Tutonazo to make a thread about it so we can verify the request. Could you please tell Tutonazo to make a thread about it ? Looking forward to your reply, have a wonderful day !
  10. Hi @Meivys I'm sorry for the inconvenience. The server were down due to technical difficulties, however they are now back online and you should be able to connect. I would also like to inform you that our developers are already working on solving these issues but unfortunately it is not really easy and it can take a bit of time to solve them and therefore there is not any estimated time as for when these issue will be completely fixed. Nevertheless, our developers are aware of the issue and there will be an update soon where many, many things in the server code will be reworked and this should be enough to fix a lot of things or at least give us the chance to pinpoint the other problems and therefore fix them. Also, please refrain from asking the server status here as it goes against the General Support rules. As the issue has been solved, I will now close this thread. Have a wonderful day
  11. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  12. Hi @Nagatsui I'm sorry for the inconvenience. After checking your account it seems like you have been able to catch Latios. Could you please clarify therefore if your issue has been solved? Looking forward to your reply, have a wonderful day !
  13. Hi @Pong65 I'm sorry for the inconvenience. As your issue has now been solved in the proper thread [ EVOLUTION & DELEVELING MEGATHREAD ] ,I will now close this thread. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Have a wonderful day
  14. Hi @imhanjoo I'm sorry for the inconvenience and the delay. As we have discussed on discord, I have closed the thread as you have requested. If you would like to have it re-opened, you will have to make another thread about it. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  15. Hi @NGdevil I'm sorry for the inconvenience and the delay. Could you please tell me if you have been able to solve your issue or if you are still experiencing this? Looking forward to your reply, have a wonderful day !
  16. Hi @mangatoz I'm sorry for the inconvenience. As your issue has now been solved and you have been able to evolve eevee in sylveon , I will now close this thread. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Have a wonderful day
  17. As proper information have been given and i cannot offer further support in this specific case, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day and thanks for understanding!
  18. Hi @Pong65 I'm sorry for the inconvenience. As your issue has now been solved in the proper thread [ EVOLUTION & DELEVELING MEGATHREAD ] ,I will now close this thread. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Have a wonderful day
  19. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  20. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  21. Hi @IqbalMukati I'm sorry for the inconvenience and the delay. It is possible that you have been there before, however we have double checked and it result that you have obtained already the TM Toxic there. Quoting my reply above: As proper information have been given and i cannot offer further support in this specific case, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day and thanks for understanding!
  22. Hi @xRamboW I would like to apologize for the delay and the inconvenience. Could you please tell me if you have been able to solve the issue or if the pokemon has not been found yet? Looking forward to your reply, have a wonderful day !
  23. Hi there ! I'm sorry for the inconvenience. The server were down due to technical difficulties, however they are now back online and you should be able to connect. I would also like to inform you that our developers are already working on solving these issues but unfortunately it is not really easy and it can take a bit of time to solve them and therefore there is not any estimated time as for when these issue will be completely fixed. Nevertheless, our developers are aware of the issue and there will be an update soon where many, many things in the server code will be reworked and this should be enough to fix a lot of things or at least give us the chance to pinpoint the other problems and therefore fix them. Also, please refrain from asking the server status here as it goes against the General Support rules. As the issue has been solved, I will now close this thread. Have a wonderful day
  24. Hi there ! I'm sorry for the inconvenience. The server was down due to technical difficulties, however it's now back online and you should be able to connect. I would also like to inform you that our developers are already working on solving these issues but unfortunately it is not really easy and it can take a bit of time to solve them and therefore there is not any estimated time as for when these issue will be completely fixed. Nevertheless, our developers are aware of the issue and there will be an update soon where many, many things in the server code will be reworked and this should be enough to fix a lot of things or at least give us the chance to pinpoint the other problems and therefore fix them. Also, please refrain from asking the server status here as it goes against the General Support rules. As the issue has been solved, I will now close this thread. Have a wonderful day
  25. Hi @Shivansh01 I'm sorry for the inconvenience. Could you please tell me your operative system (if 64 and 32 bit as well) and the antivirus that you uses? Looking forward to your reply, have a wonderful day !
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