Shinohara

Hi there ! I'm sorry for the inconvenience. The servers were experiencing technical difficulties and they had to be restarted. Now they are back online and everything works correctly. I would also like to inform you that our developers are already working on solving these issues but unfortunately it is not really easy and it can take a bit of time to solve them and therefore there is not any estimated time as for when these issue will be completely fixed. Nevertheless, our developers are totally reworking the server python and there will be an update soon to apply some fix and many, many other things in the server code as well and this should be enough to fix a lot of things or at least give us the chance to pinpoint the other problems and therefore fix them. As the issue has been solved, I will now close this thread. Have a wonderful day

Hi there ! I'm sorry for the inconvenience. I would like to inform you that the issue that you have experienced is a glitch on server-side. This usually happen when the server lag or when the server is experiencing issues. To fix that you just have to close your client, wait 5-10 minutes and then try to log again into the game and the problem should be fixed. I hope the information given provided some clarification, please let me know if you have any further questions. Have a wonderful day

Hi @Kaeith I'm sorry for the inconvenience. I would like to inform you that the issue that you have experienced is a glitch on server-side. This usually happen when the server lag or when the server is experiencing issues. To fix that you just have to close your client, wait 5-10 minutes and then try to log again into the game and the problem should be fixed. I hope the information given provided some clarification, please let me know if you have any further questions. Have a wonderful day

Hi @SchattenPalkia I'm sorry for the inconvenience. I would like to inform you as first that the World Quest was activated as a way for testing it, since a test on the test server with 10 users and a test with 1500 users are really different and can lead to different results. However, as pointed out by our developer Eaty/Walross, we found a fundamental bug with the global vars and had to delete all global vars. However, people that participated in the last World Quest will still be rewarded. The people that had to be rewarded yet during the announcement were these: REWARD LIST As you can see, your name SchattenPalkia is into the list with 558 points and that means that you will receive the mysterious ticket, if you haven't already. I hope the information given provided some clarification, please let me know if you have any further questions. Have a wonderful day !

Hi @Roronoa24 I'm sorry for the inconvenience. Unfortunately, i regret to inform you that we are not able to refund you of your lost money/progress or reset the cooldown of the boss as our TOOLS do not permit us to do that and because it would be unfair to the others that experienced a similar loss of the progress and accepted the fact that we are not able to refund them. It would be also really hard to refund more than 1500 players at each crash and would take a lot of time; time that we are currently using to fix the server crashes and status. However, our developers communicated that they will try their best to optimize our TOOLS in order to permit us to have a better check over these things, and many others, and therefore permit us to give a better help to players in these situations in the future. Please, take your time to read below: The reason of why the boss cooldown have not been reset after the crash is because or the server didn't experience a normal crash, but first just kicked out all the players and this is why the cooldown wasn't reset, or because there might have been an error on our end. Also, i would like to inform you that we are aware of the issues related to the status of our server, and i can assure you that our Developers are working on a fix and that fixing them is our main priority in this moment, as we understand that frequently disconnections may be frustrating. Also, despite there are issues on our end for what regard the stability of our servers, ensuring a proper connection on your end also helps minimize your losses. It is good to check on your internet provider to know when their downtimes will be as well as contacting them if you are not experiencing a stable connection. If the disconnect was caused by connection issues on your end, you may try the following: Call your internet provider. Troubleshoot Your Hardware. Opt for a wired connection if you’re using a wireless connection Turn Off Bandwidth-Hogging Plugins and Apps. Try a New DNS Server Unfortunately i am unable to give you an estimated as for when these issues will be fixed, so please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server and let me know if you have any further questions. Please, let me know if you have any further questions. Have a wonderful day!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @lKaory I'm sorry for the inconvenience. I would like to inform and confirm you that this year the Vulcan Island will emerge again and will be available in the game. Unfortunately I cannot provide you the estimated time as for when it will happen, however you can stay tuned on our OFFICIAL PRO DISCORD as that is where make all of our announcements in order to notify all of our community of all the updates/maintenances/releases/etc of Pokémon Revolution Online. I hop the information given provided some clarification, please let me know if you have any further questions. Have a wonderful day !

Hi there ! I'm sorry for the inconvenience. The servers were down due to technical difficulties and they are now back online. I would also like to inform you that our developers are already working on solving these issues but unfortunately it is not really easy and it can take a bit of time to solve them and therefore there is not any estimated time as for when these issue will be completely fixed. Nevertheless, our developers are totally reworking the server python and there will be an update soon where python will be completely reimplemented in PRO and many, many other things in the server code as well and this should be enough to fix a lot of things or at least give us the chance to pinpoint the other problems and therefore fix them. Also, please refrain from asking the server status here as it goes against the General Support rules. As the issue has been solved, I will now close this thread. Have a wonderful day

Hi @DragMaster I'm sorry for the inconvenience. I would like to inform you that it is possible that the issue was caused by an issue on our end. However the issue should now be fixed. Could you please try now and tell me if you are able to normally continue with the story? Looking forward to your reply, have a wonderful day !

Hi @MrN8theGreat I'm sorry for the inconvenience. The servers were down due to technical difficulties and they are now back online. I would also like to inform you that our developers are already working on solving these issues but unfortunately it is not really easy and it can take a bit of time to solve them and therefore there is not any estimated time as for when these issue will be completely fixed. Nevertheless, our developers are totally reworking the server python and there will be an update soon where python will be completely reimplemented in PRO and many, many other things in the server code as well and this should be enough to fix a lot of things or at least give us the chance to pinpoint the other problems and therefore fix them. Also, please refrain from asking the server status here as it goes against the General Support rules. As the issue has been solved, I will now close this thread. Have a wonderful day

Hi @AKIDBS I'm sorry for the inconvenience. It seems like there was an error on or end that was blocking pokemon from evolving. However, the issue should now be solved. In case you should still experience that, just restart your client and re-try and it should work. There were few changes in order to stop the game to spam the evolution message at each level up, however the system seems like was not working properly. Let me know if you have been able to solve your issue and if you have any other question. Looking forward to your reply, have a wonderful day !

Hi @wapinas I'm sorry for the inconvenience. The servers were down due to a maintenance and they are now back online. I would also like to inform you that our developers are already working on solving these issues but unfortunately it is not really easy and it can take a bit of time to solve them and therefore there is not any estimated time as for when these issue will be completely fixed. Nevertheless, our developers are totally reworking the server python and there will be an update soon where python will be completely reimplemented in PRO and many, many other things in the server code as well and this should be enough to fix a lot of things or at least give us the chance to pinpoint the other problems and therefore fix them. Also, please refrain from asking the server status here as it goes against the General Support rules. As the issue has been solved, I will now close this thread. Have a wonderful day

Hi @Arbitor I'm sorry for the inconvenience. The servers were down due to technical difficulties and they are now back online. I would also like to inform you that our developers are already working on solving these issues but unfortunately it is not really easy and it can take a bit of time to solve them and therefore there is not any estimated time as for when these issue will be completely fixed. Nevertheless, our developers are totally reworking the server python and there will be an update soon where python will be completely reimplemented in PRO and many, many other things in the server code as well and this should be enough to fix a lot of things or at least give us the chance to pinpoint the other problems and therefore fix them. Also, please refrain from asking the server status here as it goes against the General Support rules. As the issue has been solved, I will now close this thread. Have a wonderful day

Hi @nxc0laas I'm sorry for the inconvenience. I would like to inform you that your Shaymin has been successfully recovered and it should be in the last slots of your PC. Could you please check that? Please, in the future remember to use our RESTORE MEGATHREAD if you would like to request our help to recover one of your released Pokémon. Looking forward to your reply, have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @SgtA7md I'm sorry for the inconvenience. As your issue has now been solved in the proper thread [ EVOLUTION & DELEVELING MEGATHREAD ] ,I will now close this thread. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Have a wonderful day !

As i've checked and the issue has been solved, I will now close this thread. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Have a wonderful day !

Hi @yonayputoamo120 I'm sorry for the inconvenience. Unfortunately, you cannot change your username as of now due to the topic being closed (It was closed on 27th May 2019) If you'd like to change your username, you'd have to wait until the Admins open the topic once again. The topic can be found HERE for future reference. Unfortunately i cannot give you an estimated time for when changing name will be again available, but you can stay tuned in #announcements of our OFFICIAL PRO DISCORD for further announcements about that and other updates. As proper information have been given and i cannot offer further support in this specific case, i will now close the thread. I hope the information given provided some clarification. If you have any further questions, please don't hesitate to ask. Have a wonderful day and thanks for understanding!

Hi there ! I'm sorry for the inconvenience. The server is currently down due to some technical difficulties. We are aware of this issue and it has been forwarded to the relevant parties. Unfortunately, i am unable to give an estimated time as to when the servers will be up once again. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. I would also like to inform you that our developers are already working on solving these issues but unfortunately it is not really easy and it can take a bit of time to solve them and therefore there is not any estimated time as for when these issue will be completely fixed. Nevertheless, our developers are totally reworking the server python and there will be an update soon where the part of the code will be reworked and this should be enough to fix a lot of things or at least give us the chance to pinpoint the other problems and therefore fix them. Also, please refrain from asking regarding server status here as it goes against the general support rules. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread.

I'm really really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @Synt4gs I'm sorry for the inconvenience. As we have talked in-game and your issue has been solved, I will now close the thread. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Have a wonderful day !

Hi @Historiabg I'm sorry for the inconvenience. I would like to inform you that your Gengar has been successfully recovered and it should be in the last slots of your PC. I recovered 3 Gengar since they were all high level and i had no idea which one you wanted to be recovered as there was not a 31 29, but only a 31 30. Could you please check that? Please, in the future remember to use our RESTORE MEGATHREAD if you would like to request our help to recover one of your released Pokémon. Looking forward to your reply, have a wonderful day !

Hi @Dilipjat229 I'm sorry for the inconvenience. Unfortunantely, we are unable to de-evolve pokemon due to technical restraints. The only thing we can do is delevelling them or recover if they have been released due to a mistake. Quoting our EVOLUTION & DELEVELING MEGATHREAD: Also, unfortunately i cannot give you another Pokémon as this would be unfair towards all the other players that experienced a similar issue and accepted the fact we do not de-evolve or gift pokemon. I'm really sorry to disappoint you, but I hope you can understand. Let me know if you have any further questions, have a wonderful day !

Hi [uSER=2459299]@Lagares[/uSER] I'm sorry for the inconvenience. As we have talked in-game and your issue has been solved, I will now close the thread. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Have a wonderful day !

Hi [uSER=2459299]@Lagares[/uSER] I'm sorry for the inconvenience. As first, I would like to inform you that this is not a bug and the spawn is indeed intended to work like this. In specific, quoting the Reborn Bot that you can use on our OFFICIAL PRO DISCORD with the commands ^s nameofthepokemon , to check where a pokemon spawn and ^s nameofthemap to check all the pokemon that spawn in a specific map: Eevee #Map Area Daytime Rarity MS Level Item Eumi Island Town Land M/D/N Tier 9 No 23-24 - Hoenn Safari Zone Area 5 Land M/D/N Tier 9 No 23-24 Razor Fang Safari Area 3 Land M Tier 9 Yes 23-24 Water Stone Safari Area 3 Land N Tier 9 Yes 23-24 Thunder Stone Safari Area 3 Land D Tier 9 No 23-24 Fire Stone Floaroma Meadow Maribela (Reward) M/D/N - No 15 - Goldenrod City Game Corner Pewdie/Diepy (Reward) M/D/N - No 15 - Sprout Tower F3 Sage (Reward) M/D/N - No 15 - Love Island House 1 Shary/Shaui (Reward) M/D/N - No 15 - As you can see, Eevee has three different spawn in the Safari Area 3 and all of them can hold different items (Water, Thunder and Fire stone). Also, two of them can be encountered only while having a membership active (Morning and Night time) meanwhile one of them can be encountered even without having any active membership ( Day Time). Unfortunately it is not possible to make the pokedex show the same pokemon in the same map but with three different spawn type, in this case the fact that two of them require the membership meanwhile one of them doesn't require it. I hope the information given provided some clarification, please let me know if you have any further questions. Have a wonderful day !