Shinohara

Hi @Soblau I'm sorry for the inconvenience. I would like to inform you that your issue has been forwarded to our Content Scripter that will look into that. Unfortunately, there is not an estimated time as for when the issue will be solved, however we will personally update you as soon as we will have any information about that. Please, be patient in the while our team look into the issue. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @JohtoBlue I'm sorry for the inconvenience. I would like to inform you that, after checking with our developers, it seems that the error is on our end. Unfortunately I cannot give you any estimated time as for when it will be fixed, as for now they are currently working no-stop to solve all the server status issues, i hope you can understand. We are unable as well to pass the guild leader to someone else and then pass it back to you or promote you manually to an higher rank, i'm sorry to disappoint you. Once the issue will be solved, we will make an announcement on our OFFICIAL PRO DISCORD , so please be patient in the while. Have a wonderful day !

Hi @shen360 I'm sorry for the inconvenience . Could you please specify what NPC are you talking about? A screenshot would be the best in this case. Looking forward to your reply, have a wonderful day !

Hi @Meomeo17 I'm sorry for the inconvenience. I would like to inform you that your Sliggoo has now been deleveled, could you please check that? Also, in the future please use the Evolution and Deleveling Megathread if you would like to request our help for a deleveling or trade-evolution. Looking forward to your reply, have a wonderful day

Hi @queijodomal I'm sorry for the inconvenience. I would like to inform you that your Dugtrio has been successfully recovered and it should be in the last slots of your PC. Could you please check that? Please, in the future remember to use our RESTORE MEGATHREAD if you would like to request our help to recover one of your released Pokémon. Looking forward to your reply, have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi there ! I'm sorry for the inconvenience. The servers were down due to technical difficulties and they are now back online. I would also like to inform you that our developers are already working on solving these issues but unfortunately it is not really easy and it can take a bit of time to solve them and therefore there is not any estimated time as for when these issue will be completely fixed. Nevertheless, our developers are totally reworking the server python and there will be an update soon where python will be completely reimplemented in PRO and many, many other things in the server code as well and this should be enough to fix a lot of things or at least give us the chance to pinpoint the other problems and therefore fix them. Also, please refrain from asking the server status here as it goes against the General Support rules. As the issue has been solved, I will now close this thread. Have a wonderful day

Hi @FligT I'm sorry for the inconvenience. The servers were down due to technical difficulties and they are now back online. I would also like to inform you that our developers are already working on solving these issues but unfortunately it is not really easy and it can take a bit of time to solve them and therefore there is not any estimated time as for when these issue will be completely fixed. Nevertheless, our developers are totally reworking the server python and there will be an update soon where python will be completely reimplemented in PRO and many, many other things in the server code as well and this should be enough to fix a lot of things or at least give us the chance to pinpoint the other problems and therefore fix them. Also, please refrain from asking the server status here as it goes against the General Support rules. As the issue has been solved, I will now close this thread. Have a wonderful day

As proper information have been given and i cannot offer further support in this specific case, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day and thanks for understanding!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @Isdro As the case is being handled with the account owner, I will now close this thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day !

Hi @FENIXDRACO I'm sorry for the inconvenience. I would like to inform you that your issue has been forwarded to our Content Scripter that will look into that. Unfortunately, there is not an estimated time as for when the issue will be solved, however we will personally update you as soon as we will have any information about that. Please, be patient in the while our team look into the issue. Have a wonderful day !

Hi @gilford I'm sorry for the inconvenience. The servers were down due to technical difficulties and they are now back online. I would also like to inform you that our developers are already working on solving these issues but unfortunately it is not really easy and it can take a bit of time to solve them and therefore there is not any estimated time as for when these issue will be completely fixed. Nevertheless, our developers are totally reworking the server python and there will be an update soon where python will be completely reimplemented in PRO and many, many other things in the server code as well and this should be enough to fix a lot of things or at least give us the chance to pinpoint the other problems and therefore fix them. Also, please refrain from asking the server status here as it goes against the General Support rules. As the issue has been solved, I will now close this thread. Have a wonderful day

Hi @Canary2 I'm sorry for the inconvenience. I would like to inform you that your Magneton has now been deleveled, could you please check that? Also, in the future please use the Evolution and Deleveling Megathread if you would like to request our help for a deleveling or trade-evolution. Looking forward to your reply, have a wonderful day

Hi @jinjouls I'm sorry for the inconvenience. I would like to inform you that your Duskull has been successfully recovered and it should be in the last slots of your PC. Could you please check that? Please, in the future remember to use our RESTORE MEGATHREAD if you would like to request our help to recover one of your released Pokémon. Looking forward to your reply, have a wonderful day !

Hi @Dragonoscuro I'm sorry for the inconvenience. I would like to inform you that the error might have been caused from an issue on our end. Could you plese try to restart your client and try to log couple of times to see if your issue has been solved? Looking forward to your reply, have a wonderful day !

Hi @Volpebianca22 Mi dispiace per l'inconvenienza. Vorrei informarti che le ali non sono oggetti che ti permettono di volare o di muoverti velocemente come le cavalcature/mount ma esse sono invece oggetti estetici, come vestiti, che semplicemente cambiano il tuo look. Molte ali possono essere ottenute tramite il BUG CATCHING CONTEST , come ad esempio quelle di butterfree, beedrill e volcarona. Quelle di butterfree e volcarona sono ottenibili anche tramite scambi, infatti puoi comprare da altri giocatori. Per quanto riguarda quelle di volcarona invece, esse sono ali ottenibili soltanto ottenendo 290+ punti in the bug catching contest con un pokemon normale o 400+ con uno shiny. Per quanto riguarda le ali di articuno e giratina, esse sono ali speciali/esclusive appartenenti ad eventi tenuti in passato e non sono attualmente ottenibili in alcun modo. Spero che le informazioni date possano chiarire i tuoi dubbi. In caso tu avessi qualsiasi altra domanda, non esitare a chiedere. Ti auguro una splendida giornata !

Hi @Smovy I'm sorry for the inconvenience. What do you mean with "it causes me to lose my internet connection"? Are you referring to the "Connection Lost" issue? Looking forward to your reply, have a wonderful day !

As proper information have been given and i cannot offer further support in this specific case, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day and thanks for understanding!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Special thanks to @Dubllex for the information and the help provided. With that said, i will now close the thread. Have a wonderful day !

Hi @Deadgrins I'm sorry for the inconvenience. I would like to inform you that, as a way to compensate you and help you beating the Elite 4, we have added you 10 Max Potions and 10 Revives to your account. Please, do note that we do not always offer these kind of compensations, so please make sure to make a good use of them. I hope the help provided is appreciated, please, let me know if you have any further questions. Have a wonderful day !

Hi @Madziaaa I'm sorry for the inconvenience. I would like to inform you that if you would like to teach Moonblast to you Clefable you have to interact with the Pre-Evo tutor in the Daycare. To unlock the daycare you have to defeat the boss Naero in the Cerulean cave. You can find further info about Naero, and the other bosses, by checking the NAERO - PROWIKI To know how to unlock the cerulean cave, and how to access other areas, you can check the HOW TO ACCESS SPECIFIC AREAS guide. I hope the information given provided some clarification, please let me know if you have any further questions. Have a wonderful day!

As proper information have been given and i cannot offer further support in this specific case, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day and thanks for understanding!

Hi @ChrisJS I'm sorry for the inconvenience. I would like to inform you that it is possible that you were not able to log in the game due to an issue on our end. Could youd please try to log in the game now and tell me if your issue has been solved? If not, could you please tell me what is the error that pop-up when you try log? Looking forward to your reply, have a wonderful day !