Nezuko

Greetings, @Togai Sorry for the inconvenience. Sometimes when a pokemon return to his original owner gets bugged and takes a bit more of time to go back. Unfortunately we cant do anything about it only wait to it returns normally to you. I hope this have solved your issues. have a great day, Nezuko

Greetins, @Tonyfergie2 Sorry for the inconvenience. I would like ask you to try again, you will recive a new email, please make sure you dont spam the button andjust use the latest email. I will be waitting your reply. Have a great day, Nezuko

Greetings, @tonyfergie Sorry for the inconvenience. You can see some tabs called elements, console sources... etc, can you please go to the tab Console and send me a screenshot of that tab? I will be waitting your reply. Have a great day, Nezuko

Greetings, @tonyfergie Sorry for the inconvenience and the delay on the response. I would like ask you if you can open the web console (Ctrl + shift + i) in the page what says token expired and send me a screenshot of it to find the issue. i will be waitting your reply. Have a great day, Nezuko

Greetings, @blyes Sorry for the inconvenience and the delay on the response. I would like ask you if you can open the web console (Ctrl + shift + i) in the page what says token expired and send me a screenshot of it to find the issue. i will be waitting your reply. Have a great day, Nezuko

Greetings, @kayle2018 Sorry for the inconvenience. Unfortunately we can not give you back this rerroll, Before press no you have a big message explaining how this works, and would be unfair for those users what pressed no as error and got rejected their request to get back their reroll. I hope you understand it. I hope this have solved your doubts. Have a great day, Nezuko

Greetings, @VERE Sorry for the inconvenience. Unfortunately we can not give you back the access to the bug catching contest. Give you another chance for do the BCC would be unfair for those users what experienced the same issue in the past or with this crash or for those users what lost part of their progress with this server crash. I hope you understand it, and i would like you see this quote:

Greetings, @moik3 Sorry for the inconvenience. As i saw with some of our streamers they put a Pokemon game as topic of their streaming, the pokemon game just need to be decided by you, can be an old one or new one. I hope this have solved your doubts. Have a great day, Nezuko

Greetings, @blyes Sorry for the inconvenience. Please, make sure you use the latest message of restore password you have on your email, if after do that you continue having token expired please try with another browser or incognito mode and proceed to try again. I will be waitting your reply. Have a great day, Nezuko

Greetings, [uSER=1904455]@MightyKuriboh[/uSER] Sorry for the inconvenience. i would like inform you the Developers are reworking the Battle-PVP code from scratch right now, this is not an easy work so it can take a little. They are working in a new code because it is not possible anymore to work on the currently code. This means the mostly of the currently bugs will be fixed with this new PVP update, but for that our Developers will need be fully concentrate on the rework. If you would like be informed in the latest upcoming/new updates i would like suggest you join in our DISCORD SERVER there you can find a channel called #announcements where you can check the upcoming information or events. However, there is no ETA when this PvP update will come. If you would like further information about this i would like suggest you have a look this THREAD. Please, do not hesitate in ask if you have more doubts, i will be glad to help you. Have a great day, Nezuko

Greetings, @BigJake Sorry for the inconvenience. The issue regarding the donations has been fixed. Have a great day, Nezuko

Greetings, @DMHimSelf Sorry for the inconvenience. When the server crash and your pokemon doesnt have an ID that pokemon doesnt appear in our database, so unfortunately we can not recover your pokemon because from our tools doesnt appear. Regarding the pve coins we can not recover them too because would be unfair for those users what have experienced the same issue or for those users what have lost part of their progress with this server crash. I hope you understand it, i would like you see this quote too:

Greetings, @Phoxica Sorry for the inconvenience. Thanks for report this bug, the mount will be tradeable with the next server Restart or Crash. I hope this have solved your issue. Have a great day, Nezuko

Greetings, @MizKun Sorry for the inconvenience. Currently with the new rework of the dashboard you're able to transfer by yourself the server of your main progress. This transfer is free each 30 days, if you would like be transfered before you will have to pay with Coins. I hope this have clarified your doubts. Have a great day, Nezuko

Saludos, @CossioLuna Lo sentimos por el inconveniente. Desafortunadamente no podemos revertir el cambio de servidor el cual ya se haya procesado, una vez pasen 30 días sera totalmente gratis el volver a cambiar de servidor. Y correspondiente al progreso, si, el progreso del servidor gold pasara a silver, y viceversa. Espero que esto haya solucionado sus dudas. Que tenga un buen día, Nezuko

WELCOME BACK TO PRO!!

WELCOME TO PRO!!

Greetings, @maestrale Sorry for the inconvenience. The only way to reset an account at the moment would be make a request in the reset account thread. This thread is currently closed so we can not offer you an account reset right now. If you would like be informed of when this thread gets open again please join our official DISCORD SERVER, there you will get informed from upcoming updates and maintenances and when this thread can be opened. But please keep in mind we dont have any eta of when this thread can be open again. If you would like start the story again you can go to Silver or Gold server depending of where you made the story and make the story again. If you dont want change server because you have friends there you can make up to 4 accounts counting your currently one. I hope this have solved your issue. Have a great day, Nezuko

Greetings, @twFrisk Sorry for the inconvenience. From our tools unfortunately we can not de-evolve a pokemon. I hope you understand it but we can not do anything to de evolve your umbreon to eevee. Keep in mind that happened to other users too with other pokemons and would be unfair if we find a way to do de evolve your pokemon and not de evolve their pokemon when they made the request and got a no as reply. I hope you understand this too. Have a great day, Nezuko

Greetings, @rahz Sorry for the inconvenience. The RNG is not something what we put in each user randomly, RNG would mean random number generator. That RNG cant be changed if you change of pc or phone. The RNG can be something called like Luck, if you didnt get any good pokemon is because you didnt have luck. I hope this have clarified your doubts. Have a great day, Nezuko

Greetings, @Neelraj Sorry for the inconvenience. I would like inform you if you merged before log on silver server maybe that was the problem, when you merge your account from red or blue server sometimes your password gets unsynchronice and you need to reset your password through the option FORGOT PASSWORD to synchronice your passwords again. I hope this have solved your issue. Have a great day, Nezuko

Saludos, @gilford Lo sentimos por el inconveniente. Hemos recuperado su cuenta y debería poder volver a solicitar la transferencia de servidor a través de la dashboard. Estaré esperando su respuesta. Que tenga un buen día, Nezuko

Greetings, @95cello Sorry for the inconvenience and delay on the response. After a long test made by our testers is indeed a bug, unfortunately we can not fix it till the battle rework gets released and we dont have any eta about it. Regarding the pvp coin we are not able to give it to you since would be unfair for those users what got the same bug and they got denied their request to get the pvp coin, i hope you understand it. Have a great day, Nezuko

Greetings, @leegonzalez Sorry for the inconvenience. I have deleveled your piloswine to level 98 to be able to evolve it. Please, remember the next time do the request in our Delevel Megathread, if you dont know how to find it just click HERE. Since your issue has been solved i will proceed to lock this thread. Have a great day, Nezuko

Greetings, @Rumbleking Sorry for the inconvenience. I have recovered your slowking it should appear in one of your last boxes. Remember the next time do the request on our Restore pokemon Megathread, if you dont know how to find it just click HERE. Since your issue has been resolved i will proceed to lock this thread. Have a great day, Nezuko