Contrary

Hello @L0lex1, Glad to see your issue is solved, thanks to @Euripides for the help. Going to lock the thread since the issue is solved. Kind regards, Contrary

Hello @ethanb3, I would like to inform you that the silver server is currently down, should be up as soon as possible. Please when the server gives you a message like that check in PRO Discord the server status, with some help of others you can find out easily about the status of the server. I wish you a good day! Kind regards, Contrary Thread locked as resolved.

Hello @magicalcatyuumi, I am sorry for the caused inconvenience. I would like to inform you that we don't refund items that are lost in wild battles versus Pokemon that use Switcheroo/Thief/Trick/Covet. We didn't refund the items for other players in the past and it would be unfair to do so now. I hope you understand. You can try to get a new lagging tail from the digspots in-game or from one of the following Pokemon who can hold it. [spoiler=""] #Pokemon Map Area Daytime Rarity MS Level Farfetch 'D Lake Of Rage Land M/D Tier 3 No 17-19 Farfetch 'D Route 13 Land M/D Tier 3 No 24-30 Farfetch 'D Route 14 Land M/D/N Tier 4 No 30 Farfetch 'D Route 38 Land M/D Tier 4 No 15-17 Farfetch 'D Route 39 Land M Tier 3 No 17-21 Farfetch 'D Route 43 Land M/D Tier 3 No 16-20 Farfetch 'D Route 47 Land M/D Tier 3 No 30-34 Farfetch 'D Route 48 Land M/D Tier 3 No 22-26 Lickitung Cerulean Cave 1F Land M/D/N Tier 5 No 60-64 Lickitung Cerulean Cave 2F Land M/D/N Tier 5 No 60-62 Lickitung Route 44 Land M/D/N Tier 5 No 18-20 Meowth Cape Brink Land M/N Tier 1 No 30-37 Onix Mirage Island Cave Land M/D/N Tier 5 No 35-40 Slowpoke Berry Forest Land M/D/N Tier 2 No 45-50 Slowpoke Canyon Entrance Land M/D/N Tier 2 No 12-42 Slowpoke Five Isle Meadow Land M/D/N Tier 2 No 12-16 Slowpoke Icefall Back Cave Land M/D/N Tier 2 No 41-45 Slowpoke Icefall Cave Entrance Land M/D/N Tier 2 No 43-49 Slowpoke Kindle Road Land M/D/N Tier 2 No 34-38 Slowpoke Route 40 Land M/D/N Tier 2 No 15-21 Slowpoke Ruin Valley Land M Tier 2 No 35-48 Slowpoke Safari Johto Wet Zone Land M/D/N Tier 2 No 17-22 Slowpoke Slowpoke Well Land M/D/N Tier 2 No 8-12 Slowpoke Slowpoke Well L1 Land M/D/N Tier 2 No 8-12 Slowpoke Tohjo Falls Land M/D/N Tier 2 No 22-26 Slowpoke Water Path Land M/D/N Tier 2 No 40-44 I hope this answered your question and I wish you a good day! Kind regards, Contrary

Welcome back to PRO! Enjoy your stay ^.^

Hello @Mozambi, I am sorry for the caused inconvenience. Could you please tell me your operative system (if 64 and 32 bit as well) and the antivirus that you uses? Looking forward to hear from you. Kind regards, Contrary

Glad to see your issue got solved. Thread locked as resolved. Kind regards, Contrary

Welcome @NeverThere ! I hope you enjoy the game so far! ^.^

No problem and good luck! Let me know if I can help you with anything. Just make a thread in the right sub-forum. This thread gets locked as it's resolved. Kind regards, Contrary

Hello @Shinichan, I asked our content scripters and appearantly it's impossible to reset the quest or just give the taken items back like that. It's not possible because the quest is not coded like that, I am sorry to tell you this. This means that you have to catch the Heatran in order to get your rare candies and masterballs back, like everyone else. Check the tips and guide shared about how to catch it in the Legendary megathread. Gyarados and Snorlax do really well for the quest, try to use one of those. Tip: You can catch some Pokémon in the cave in order to revive your level ~60 main Pokémon in case it gets defeated in a unlucky way. I hope the provided information helps you. Good luck. Kind regards, Contrary

Hello @Slawcio, I am sorry for the caused inconvenience. Could you please try to delete all PRO files from your pc and install again from HERE. Also this thread 'Problems with the patcher' might help to solve your issue, read it through. Let me know if it worked. Kind regards, Contrary

Hello there @damonsalvat1. I would like to inform you that I deleveled your Magneton to level 99. Level up Magneton past level 30 in Kanto Power Plant for it to evolve into Magnezone. The next time you need a staff member to Delevel your Pokemon post it HERE. Have a good day! Kind regards, Contrary

Hey @Endlesspain89, I am sorry for the caused inconvenience. It seems like you were unlucky with the occuring server crashes. It happens sometimes to users, not a lot but it happens. Sadly we can't reset the cooldown of the boss, so you would have to wait 24 hours. I checked it myself and there shouldn't be anything wrong with your account. I hope you don't disconnect again, but if it does, please report it. I will contact a content scripter and make sure they look in it. Hope this cleared some stuff up for you. Kind regards, Contrary

Hello there @Shinichan, I am sorry for the caused inconvenience. I have some questions I would like to ask you, this way I can inform the relevant parties better with your request of getting back your master balls and rare candies. How far were you in the Heatran quest and what do you mean with I am 'stuck'? Did you lose to a trainer there and got teleported out or was there another scenario? Looking forward to your reply. Kind regards, Contrary

Hello there, I am sorry to hear about the inconvenience you went through. I would like to inform you that you CAN turn off move animations in-game! Go to settings > Game > and make sure to enable 'Move animations'. You won't get the animations anymore in the battles. I hope this solved your issue. Have a good day! Kind regards, Contrary

Hello @rajkkapadia, I would like to inform you that Venusaur can't learn weather ball. It learns it as an event move in certain games, but not in PRO. Hope this helped you. Kind regards, Contrary

Hello there [uSER=1667602]@brunor862[/uSER], Could you please tell me the name of the user you gave the shiny Golbat? Looking forward to hear from you. Kind regards, Contrary

Hello @Subhaan, I am sorry for the inconvenience. Could you elaborate a little more? What do you mean with notched? Could you please take a screenshot of your screen so I can understand the issue at hand? Looking forward for your reply. Have a good day! Kind regards, Contrary

Locked as resolved.

The server was down for a maintenance. You can stay updated by joining official PRO discord and not miss any info. Also please read our forum rules: Kind regards, Contrary

@Bhimoso already answered you I see. Please keep this in mind for the next time: Kind regards, Contrary

Hello @damonsalvat1, I am sorry for the caused inconvenience. I see you are being unlucky with capturing and rerolling your legendaries, I understand the feeling. I truely do, since I am a player aswell and my legendaries aren't that great aswell. Anyways RNG is a part of this game. Sometimes the Pokemon you catch is good and sometimes they come out bad, it is just what happens. I can tell you that there is nothing wrong with your account or anything on our side about it. @Allsmell made a correct calculation that being this unlucky is actually possible, there are more players who are facing this type of RNG. thanks for the calc allsmell I guess you needed to lose some steam by making this forum post, what is totally fine. But I don't really get what you want us to do now. Looking forward to hear from you and I wish you a good day. Kind regards, Contrary

I am great to see your issue got solved. Going to close this thread now, since the issue is solved. Have a good day! Kind regards, Contrary

Hey @KalieXKitten, I am sorry for the caused inconvenience. Could you tell me what your operative system is? (64 or 32 bit) Also, are you using a antivirus on your device? Looking forward to hear from you. Kind regards. Contrary

Hello [uSER=94218]@Smiletothepuss[/uSER], Glad to see your issue got solved! Well you can't, but I can do it for you. :] Have a good day. Kind regards, Contrary

Hello @18UncrownedKing. Seems like the issue is solved here since the message is edited and evidence is deleted. Going to close this thread now, since I can't assist here anymore. In the future make sure to report users in the Report Center. Have a good day! Kind regards. Contrary