Straubs

Hello @Jackymon . I am sorry for the confusion caused. Through our tools, it seems as though that you are currently in the middle of the Hoenn Story, have not obtained the 8th Gym Badge from Hoenn. Can you confirm this? Also, are the Pokemon you are attempting to grab from Kanto, Johto, or Sinnoh? If so, then the reason you cannot grab them is because they are Region Locked. Pokemon from outside the region you are currently in cannot be put into your party, until you have defeated the 8th Gym from that Region. After defeating the 8th Gym from the region you are currently in, you will regain access to Pokemon from Regions whose Pokemon Leagues you have already defeated. Please let me know if this clears up any confusion. If you have any more questions, issues, concerns, or you understand the situation, please do not hesitate to reply, or post in the proper Sub Forums. As such, I will be waiting for your reply. I hope you have a nice day! ~Straubs

Hello @Jilani000 Please remember that PRO currently uses Gen 7 Movesets and Battle Mechanics where possible. Therefore, the new moves Pokemon received in Gen 8, such as Dragon Dance or Nasty Plot Hydreigon, are not currently available. The developer's goals for PRO include being as accurate to the handheld games as possible, but there are current limitations to the code currently, such that some moves, abilities, and mechanics are not currently in the game or incorrectly coded, such as Mega Evolution or Doom Desire. As such, there will not be an ETA on the arrival of the 8th Gen movesets for certain Pokemon, such as Hydreigon. I hope you understand. If you have any more concerns, questions, issues, or understand the situation, please do not hesitate to reply, or post in the proper Sub Forums. As such, I will be waiting for your reply. I hope you have a nice day! ~Straubs

I am glad that the situation was resolved, and that I was able to help you through it, even if it was a little bit! As such, I will be closing this thread. Remember that there is a SUGGESTIONS THREAD for users to put their inputs and ideas about PRO. If there isn't a thread already, you may put your Dashboard suggestions there. Once again, I'm glad that I was able to help you through the issue, and I am sorry about the inconvenience. Please do not hesitate to make a thread in the proper Sub Forums if you have any more issues, questions, or concerns. I hope you have a great day! ~Straubs

Hello again @KazaDanilova . I am sorry for the wait. A Dashboard bug has been found, and hopefully fixed. May you try transferring again, and tell me the results? I'll be waiting for your reply! ~Straubs

Hello @KazaDanilova . I am sorry for the inconvenienced that was caused. First, can you send me a screenshot of the Server Transfer Page on the Dashboard? I also suggest waiting one more day, and I will be forwarding this to higher management. I will be waiting for your reply. ~Straubs

Hello @mskell I am sorry for the inconvenience that this has caused. Through our tools, you sent the Sun Stone to a user with the name "sunstone." Is this the intended username meant to receive the Sun Stone? I will be waiting for your reply. Please do not hesitate to ask any questions, or voice anymore issues or concerns in the proper Sub Forums. I hope you have a nice day! ~Straubs

Hello @Zounclash. Through our tools, it seems as though Promasterfai has received their Pokemon. Can you confirm if this is true? I'll be waiting for your reply. As such, please do not hesitate to reply if you have any more concerns or issues. ~Straubs

Hello again @Hauzt! I am glad that the situation was resolved. As such, I will be closing this thread. Please do not hesitate to post any concerns, issues, or questions you may have in the proper Sub Forums. I hope you have a nice day! ~Straubs

Hello @AlisAquilae! As you have stated, Guillotine's Accuracy is dependent on the User and Target's Levels. NPCs whose Pokemon show ? ? ? as their level, do in fact have a Set Level, but this level is hidden from the Player. As an example, using your rough estimate for the average level of the gym for Cinnabar Gym, a Guillotine from a Level 80 Kingler will have about 35% accuracy, from the Player's Perspective, on the Trainer's Pokemon there, while there is an exact accuracy calculated with the Set Level of the NPC. I hope this cleared up any confusion regarding ? ? ? Level Pokemon. If you have anymore questions, concerns, issues, or if you understand, please do not hesitate to reply! I hope you have a nice day! ~Straubs

Hello @Hauzt. I am sorry for the delay in responses, but we are currently waiting for a response from higher management, as this issue seems to stem outside of our reach. As such, please be patient, and someone will get to you once there is more information regarding this issue. I hope you understand. I hope you have a nice day, ~Straubs

I am glad that I was able to clear up the rulings for you! As such, I will be closing this thread. Please do not hesitate to post future questions, issues, or concerns in the proper Sub Forums! I hope you have a nice day! ~Straubs

Hello @Pokepikafru. I am glad that you made a post for your concerns, and am sorry for the delay of a response. As staff members are volunteers, they are not always able to respond right away. This is allowed, but you have to be careful when explaining the completion of Story as "boosting," as the term is often used for Ranked Boosting. I suggest saying "Do Story" or "Complete Story" to avoid any confusion that could occur. However, if your friend earns 100% of the profits of timely events, such as Dig Spots and Bosses, then it would be considered exploiting the account, and therefore sanction-able if they already have 4 registered accounts, which can be found on the OVERALL GAME RULES thread: As for "guild bank" accounts, one person MUST take ownership of the account, whether it be a Guild Leader, Officer, or even a Member. As such, this account will count towards the 4 Maximum Account Limit for that one person. As long as other people who have access to the account DO NOT exploit it for their own gain, and they have 4 accounts registered already, then it is allowed. These are allowed. Just remember that PRO Staff does not endorse Account Sharing. As such, please familiarize yourself with the Third Game Rule, also found in the Overall Game Rules thread, which is linked above: I hope I was able to clarify your worries. If you do not quite understand something, or have any questions/concerns, please do not hesitate to reply. As such, I will be waiting for your reply. I hope you have a nice day! ~Straubs

Hello @wutumeen. I have successfully deleted the first thread that you had posted. As a word of caution, please be patient when posting threads on the forums, as there may be a slow connection between you and the forums, and multiple clicks on "Post Thread" may lead to multiple threads. I hope you have a nice day! ~Straubs

I'm glad that they were returned! Once again, sorry for the inconvenience that this has caused you. As they have returned, I will be closing this thread. Please do not hesitate to make a thread in the proper subforums if you have any more issues, questions, or concerns. I hope you have a nice day! ~Straubs

Hello @Amanpokemontrai. I'm sorry for the inconvenience that this has caused you. Unfortunately, what I suspect may have occured is the Bulbasaur using Take Down after you had struck it with False Swipe. As Take Down inflicts Recoil to the user, the Bulbasaur had fainted. As such, we are unfortunately unable to restore the reward, as it would be unfair to the other players who had to go through a similar situation. I hope you understand. Once again, I am sorry for the inconvenience. I hope you have a nice day. ~Straubs

Hello @Lachrymarum. I'm sorry for the inconvenience that this has caused you. Sometimes, unfortunately, when a Pokemon is returned early through lending, the Pokemon will not be immediately returned. As there isn't anything we can currently do about it, I suggest waiting until the Lend Trade was suppose to end. It may also go a little longer than anticipated. If the Pokemon do not return back within 10 days of the trade, please do not hesitate to reply. As a reminder, I have closed your thread in Forum Bugs, as this post is a duplicate, and it was posted in the wrong subforums. Please remember that you can "Bump" a post every 24 hours instead of creating a new post to prevent thread flooding. I hope I was able to alleviate some of your worries, and I hope you have a nice day! ~Straubs

Hello @MasterSam. After looking into our tools, a user by the name of HiHelloByeBye traded the Ferroseed with ID 42289918 to you on January 21st at 12:40 PM GMT +0. I would recommend messaging this user on the forums, and continue to look for them in-game. Let me know if you find the user, or if you need any more assistance. Please do not hesitate to reply if you have questions or concerns. As such, I'll be waiting for your reply. Have a nice day! ~Straubs

Hello @Thaguu. I'm sorry for the inconvenience that this has caused you. Based on the message the television is giving you, it seems as though that you still have yet to fight the Roaming Lati Twins that were meant to be fought during the Jirachi Quest for Seen Data. By looking at the locations at the LEGENDARY MEGATHREAD JIRACHI POST, you may find the locations of both: [spoiler=Latias Locations] 1. Starting Truck 2. Route 103 (on water) 3. New Mauville 4. Weather Institute 2F 5. Mt. Chimney 6. Meteor Falls B1F 2R 7. Mt.Pyre Exterior 8. Lilycove Department Roof 9. Abandoned Ship 10. Hoenn Safari Zone 2 House [spoiler=Latios Locations] 1. Petalburg Maze (Follow the White way) 2. Devon Corporation 3F 3. Granite Cave 1F2 4. Route 124 Underwater width=517pxhttps://s26.postimg.cc/8xlrrppxl/OQu4fh_T.png[/img] width=529pxhttps://s26.postimg.cc/sfgf7nul5/9_Y5x_HQK.png[/img] 5. Route 123 6. Shoal Cave (low tide ice room) width=535pxhttps://s26.postimg.cc/9n4k43dmh/Iu_Umohl.png[/img] 7. Mossdeep Gym 8. Sky Pillar 5F width=386pxhttps://s26.postimg.cc/jkfkx60nt/NMBKw_RM.png[/img] 9. Victory Hoenn road(cave) 10. Route 134 width=413pxhttps://s26.postimg.cc/y3mpyl989/ld_Td_BWS.png[/img] You will need to find Latias first, then Latios. Once you find each Twin in One of these locations, you must defeat it's Mega Form. I would suggest bringing strong Pokemon along with you. Afterwards, you can follow the LEGENDARY MEGATHREAD EON TWINS POST in order to have a chance to catch one of the Twins! Let me know how this works for you. As such, I will be waiting for your reply. ~Straubs

Hello Again! I'm glad that the issue was resolved, but as there wasn't an exact situation, in case it happens again, I will be leaving this thread open, so you can reply whenever you need, in case something similar happens on this particular laptop. Please do not hesitate to reply, or make a post in the proper subforums if you have any more questions, concerns, or problems. I hope you have a nice day! ~Straubs

Hello again! I'm glad you were able to get unstuck and resolve the issue! As such, I will be closing this thread. If you have any more issues, questions, or concerns, please do not hesitate to make a post in the proper subforum! I hope you have a great day! ~Straubs

Hello again! I'm glad that I was able to help you with your issue, and that it was resolved! As such, I will be closing this thread. If you have anymore issues, concerns, or questions, please do not hesitate to post in the proper subforums! I hope you have a wonderful day! ~Straubs

Hello @notoriousrizon . I'm sorry for the inconvenience that this has caused. Through our tools, it seems as though that the account "notoriousrizon" played when the servers were Yellow, Red, And Blue. As of recently, there was a merge of Red and Blue servers, which is now Silver Server. In order to play on Silver Server, you must merge your Red And Blue Accounts together, which you can find HERE (Unfortunately, the example pictures are out-of-date, and I apologize for this). When you log-in to the dashboard using your Username and Password, can you check these three sections for me, if a Pop-up telling you to merge does not appear? I'll be waiting for your reply. ~Straubs

Hello @Shrimpified. I'm sorry for the inconvenience that this has caused you. For situations such as this, you can refer to THIS THREAED before making a forum post. Here are a few possible solutions to your problem, found in the thread earlier linked: Please let me know if any of these work, or if they all fail to work. Please do not hesitate to reply! ~Straubs

Hello @lauda ! I am sorry for the inconvenience that this has caused you. I have had a player use a similar strategy, using Baton Pass to buff another Pokemon. They had used status moves until their Pokemon was not confused anymore, then Baton Passed. The Pokemon that came in was not confused, and was freely able to attack. As the status of Confusion WILL BE passed through Baton Pass, which is how Confusion and Baton Pass work in the original games, are you certain that the Dynamic Punch did not land on Furret at most 3 turns before Baton Passing, or your Haxorus was hit the turn it had switched in through Baton Pass? Please do not hesitate to reply, or ask any questions. As such, I'll be waiting for your reply. ~Straubs

Hello @yotamjo! I'm sorry for the inconvenience that this has caused you. Through our tools, it seems as though that the user you were referencing has received their Pokemon, and the service paid for. Can you confirm that everything is alright there? As for the Client, when you say, "when i was trying to open PRO, it went good until my laptop suddenly shutdown," are you talking about just the Client, or your entire laptop turning off? If it is just the client, can you completely remove all of your PRO Folders, and Reinstall it HERE? If that does not resolve the issue, then can you try a few of these methods, found in THIS STICKY THREAD? : [spoiler=Crash Support] Let me know how any of these work for you. Please do not hesitate to reply, or make a post in the Proper Subforums if you have any other concerns or questions. I'll be waiting for your reply ~Straubs