Maisa

Ok that's no problem. Can you tell me what difficulty you did the boss in?

Hi @Locuraa Sorry for the caused inconvenience. You should be able to send your shiny azumarill mount via mail now. Thanks for reporting this bug and have a great day! ^^

Hello @23noel Sorry for the inconvenience. Can you tell me more details about the battle. For example, what pokemon did you use, how did you defeat the last pokemon, was your internet fine at the time (Was the chat moving). Looking forward to your reply. Thanks and have a lovely day!

Hi there @xbademeister Sorry for the inconvenience. It seems as if you haven't merged your accounts on Red and Blue. Merging is quite simply, and can be started by first opening the dashboard here and logging in. From there, you should get a screen telling you to merge. Remember that when merging, choose the server (Red/Blue) that you want to continue the story progress on. For more details regarding server merge, feel free to read this guide: Everything about Server merge. After you've successfully merged and it still says invalid username or password during the login to Silver, then please change your password here. Make sure it's an alphanumerical password. I hope this helped you, if you have any further questions, don't be afraid to reply here again. Thank you and have an awesome day!

I'm glad I could help you. Since your issue has been solved, i'll be locking this thread. Feel free to make another thread if an issue arises. Once again, have a great day!

Hello @Kboww I'm sorry for the inconvenience. Unfortunately this is indeed a bug. It's just as you say, whenever you transfer servers, even paid, it resets the 30 day timer for free server transfers. I have however forwarded this bug to a developer and the issue will be looked into. For the time being, we've reset the timer for you and you should be able to transfer without having to be charged 100 coins. I hope this helped you, feel free to reply here if you have any further issue or questions. Thank you and have a wonderful day!

Hello @Allsmell Thank you for reporting the bug, and thank you @iceflake for the clarification. I will forward this bug and hopefully it will be fixed soon. If you have any further issues, please feel free to reply here. Have a wonderful day!

Hi there @Allsmell I apologize for the delay. Can you please tell me more about this bug that you're experiencing? Do you mean the move description, or something else? Looking forward to your reply. Have a great day!

Hello @kiyohiroleo I'm glad your issue has been solved. I will forward this to the CS team and it will be fixed. Thank you for letting us know of this bug. Since the issue's been solved, i'll be locking the thread. Feel free to make another thread if you have another question. Have a wonderful day!

Hi @kiyohiroleo Sorry for the inconvenience. To unlock this cave, you need 200 hours of playtime and have battled the Entei NPC at Johto Safari Mountain Zone: After you've done this, the cave will open up and you should be able to access it. Additionally you can check this guide out if you're unsure of what to do next: Legendary Megathread. I hope this solves your issue, please do tell me if it works. Looking forward to your reply. Thanks and have a lovely day!

Hi @PooPooAbs Thank you for reporting the bug. As of right now, we are aware of this specific bug. However, considering the nature of the bug, unfortunately there's nothing we can do to solve the issue. We will try to look into it once again, but it doesn't seem like a fix will be possible anytime soon. A quick work-around for this though, is to take the alternative path towards the right to reach Terminator's room. I hope this helped you. Again, thank you and have a lovely day.

Hi @malltesers I apologize for the inconvenience. I've forwarded the bug to our developers and they are currently working on a fix for it. Feel free to join our Official PRO Discord to be notified of any bug fixes that will be issued in the future. Thank you for putting in the effort of reporting this bug. Have a lovely day!

Hello @malltesers Sorry for the inconvenience. I have forwarded the bug to our developers and they are currently working on a fix for it. Stay tuned to our Update Logs to be notified of when this bug has been fixed. Thank you for taking the time to report this bug. Have a nice day!

Hello @Rumbleking So sorry for the delay. The reason you can't continue the quest is because you haven't battled the roaming Latios/Latias which you can find the locations of in this thread: Latios/Latias locations or Legendary Megathread. After you have battled both of them, interact with the t.v again and you will get a prompt to choose which of the two you want to catch. Hope this helped. Please do tell me if this worked for you. Thank you and good luck.

Hello @McSchitter Sorry for the inconvenience. This bug has been tested, and it is indeed a fatal bug. Our developers will have a look into it. Due to this bug though, the item will be banned temporarily in ranked battles. You'll be informed on a fix for it on our Official PRO Discord or the Update Logs. Thank you for reporting and have a great day!

Hi there @Rumbleking Sorry for the inconvenience. Just to confirm, you need to have become champion of Sinnoh and completed Jirachi's quest in order to start this quest. If you haven't already, then the Latios/Latias quest will not start. Here is a guide for completing Jirachi's quest, as well as a guide for the Latios/Latias quest: Legendary Megathread, and here is also the possible locations that you can find the duo in order to progress through Jirachi's quest: Latios/Latias locations. I hope this solves your issue. Please feel free to reply to this thread if you have any further questions. Thanks and have a lovely day!

Hi @kegare I'm glad to see that the issue's been resolved. Since it has, i'll be locking this thread. Again, if you have any further questions, feel free to create another post. Thank you and have a lovely day.

Hello @kegare Sorry for the inconvenience. After saving Peeko and speaking to the old man, have you returned the devon goods to the NPC right outside of Rustboro's gym? The NPC will tell you that Mr.Stone wants to see you, and that you should meet him at Devon Corp. If you've done all of that and have spoken to Mr.Stone, then this dialogue should appear towards the end of the conversation, after he requests you to deliver the letter to Steven in Granite Cave: The letter itself isn't a key item, and shouldn't appear in your inventory. If by any chance you are still stuck, you can check this guide out: Complete Hoenn walkthrough I hope this solves your issue, if you have any further questions please feel free to reply to this thread. Thanks and have a great day!

Hi there @PooPooAbs I'm sorry for the inconvenience you're experiencing. Can you confirm for me which waterfall it is? Is it every waterfall, or just a specific waterfall? Also, are you still stuck in that specific spot? I'm looking forward to your reply. Thanks and have a great day.

Hi @GoldFlash04 I'm glad it worked for you. Since the issue has been solved, i'll be locking the thread. If you have any further issues, please do post another thread. Thank you and have a lovely day!

Hello @Riquinhho Sorry for the inconvenience. Just to confirm, you are referring to the 3 crystal shards that you need to find and collect for Professor Jester, correct? If so, then the quest isn't quite done yet, and you've got a little more of the quest to do. I hope this solves your issue, please feel free to reply on this thread if you have any further questions. Good luck and have fun with the event!

Hello @FlamingCloak I'm sorry for the inconcenience. If your Alolan Vulpix was caught in Johto, and you're still in Kanto, then unfortunately you cannot use your Alolan Vulpix. This applies to all pokemon. Let me give you an example. I had just defeated the fifth gym in Johto, and a friend of mine traded a Chimchar that was caught in Sinnoh. I won't be able to use the Chimchar from my pc until I start the Sinnoh story. The issue might be that your Alolan Vulpix was caught in a region you have yet to start, therefore you can't use it. To check the region you caught your pokemon at, click on your pokemon, and on it's stats page the region should be on the top in-between the level of the pokemon and the ID. I hope this could solve your issue, feel free to reply here if you have any further questions. Thanks and have a wonderful day!

Hello @GoldFlash04 Sorry for the inconvenience. Are you referring to the trades channel that's in our Official PRO Discord server? If you are, then head on over to the #bot-commands channel and type " ?rank Silver Server " or " ?rank Gold Server " depending on what server you play on. You will be assigned a server role and will have access to the trades channel. Hope I helped solve your issue. Feel free to reply here if you have any further questions. Thank you and have a lovely day!

Hello @MasterWei That eye icon indicates that there is a World Quest currently active. World Quest is a server-wide event in which all players are tasked to hunt a specific pokemon for 24 hours, and contribute .5% iv's or 3% iv's of a set number of iv's. If you donate .5% iv's then you can get a mysterious ticket, and 2 tickets if you've contributed 3%. Keep in mind that any donated pokemon will be lost forever. The mysterious ticket allows you to capture legendary pokemon that you didn't choose previously during there respective quests. For example, if you chose to catch Raikou, then you would be unable to catch Suicune or Entei, but with the mysterious ticket you have a chance at catching those two. That's pretty much the basics of the World Quest. You can read a complete guide on the World quest here :World Quest and Mysterious Ticket Feel free to reply here if you have any other questions Thanks and have a lovely day!

Hi there @DashCleanem Sorry for the inconvenience. It seems as if you haven't interacted with a certain box. To turn the electricity barrier off, you need to interact with this box: After, the electricity should disappear and you can progress. I hope this solves your issue. Please feel free to reply here if you have any further questions. Thanks and have a lovely day!