M3ru3m

Hello @Stahya, Sorry for the inconvenience. I just tested this myself and it works for me. Could you please provide me Screenshots of your Raichu and the Dialogue from Victor? Or have you maybe already taught Surf to another Pikachu/Raichu recently? Cause Victor has a cooldown after teaching it. Greetings, M3ru3m

Hello @badeus, I have restored your Pokes for you. They must have gotten deleted somehow by accident. Have a nice day, M3ru3m

Well the Points don't matter. The total IVs of the Poke you submit have to be at least 140 in total. But yeah. Please do :-) Greetings, M3ru3m

You are very welcome. I am happy to hear the Problem is solved :-) I will close the thread then now. Feel free to open a new one whenever you run into any Problems or have any questions. Have a great day and have fun playing, M3ru3m

Hello @MuffinExpress, We checked the Pokemon Database and didn't find a 140+ IV Poke from Johto in it. I know it's not the News you wanted to hear but there is nothing we can do for you at the moment :-/ Could you please, next time you catch a 140+ IV Poke inside BCC, take a Screenshot from the Poke and from the Dialogue with the Judge? That would be really helpful. Sorry again for the inconvenience. Greetings, M3ru3m

Hello @Layout02, Your Accounts have been unmerged and merged correctly by our Devs. Please let me know if everything works for you now. :-) Greetings, M3ru3m

Glad to hear that :-) Since the Problem is solved I will close the Thread now. Feel free to open a new one if you should happen to run into any Problems or have anymore Questions. Have a great day, M3ru3m

Hello @Me1odias, Sorry for the inconvenience. There is a proper Guide for Latias/Latios Quest on our ProWiki. And you can find the Locations for both, Latias and Latios, in the Jirachi Quest that is linked in there: And the Evolution Requirements for Latios and Latias is 300 now. It got lowered some time ago. Greetings, M3ru3m

Glad it worked :-) I will close the Thread now then. Feel free to open a new one whenever you run into any more Problems or have any questions. Have a great day, M3ru3m

Hello @MuffinExpress, Sorry for the inconvenience. But in order to get Access to the Genesect Area you need to catch a Pokemon with 140+ IVs and have 500 hours as stated in our ProWiki: I hope that helped :-) Greetings, M3ru3m

Hello @Jasoonz, Sorry for the inconvenience. Sometimes when you Merge Red and Blue the Password does not sync correctly and gets messed up. Please just reset your Password (can even use old one for the Reset) and then it should work again :-) Please let me know if that worked for you. Greetings, M3ru3m

You are very welcome :-) Glad I could help. Please let me know if it worked when you tried again so I can close the Thread then :-) Greetings, M3ru3m

Hello @Layout02, Sorry my bad. It is a merging Problem. I will unmerge the Accounts for you and when you merge again be sure to pick the Blue Server as your Main :-) Is that ok for you? The new Progress you made on Silver so far will be lost. Greetings, M3ru3m

Hello @aquavulfy, Sorry for the inconvenience but it looks like your are missing caught Data for Porygon2. Please let me know if it is working after getting it :-) Greetings, M3ru3m

Hello @Layout02, Are you sure, cause when I check our Tools it looks like you merged correct. The 114 Hours from your Blue Account are now on Silver. Can you try again and maybe give me a Screenshot from your Trainers Card after logging into Silver Server? Greetings, M3ru3m

Hello @Raiak, Sorry for the inconvenience and the late reply. Sadly we can not refund Reroll tickets lost due to connection issues since we can not check how it was spent :-/ I really wish I could give you better news. This is also stated in our Support Megathread: Again I am sorry there is nothing else I can do for you and I hope you understand. Have a great day regardless, M3ru3m

Sorry for the inconvenience. I am really sorry but sadly we can not refund cooldowns since it would be unfair to other players who had the same issue and didn't report it. Also there is no way for us to proof what caused it. I am again sorry I can't give you any better news and I really hope you understand that if we did refund without proof some people would start to abuse it. Have a great way regardless, M3ru3m

Hello @Kanger, Sorry for the inconvenience and the late reply. I am really sorry but sadly we can not refund cooldowns since it would be unfair to other players who had the same issue and didn't report it. Also there is no way for us to proof what caused it. I am again sorry I can't give you any better news and I really hope you understand that if we did refund without proof some people would start to abuse it. Have a great way regardless, M3ru3m

Hello @AlexByMastery, I deleveled your Tyrunt for you. Please be sure to use our Pokemon Delevel Megathread next time. Have a nice day, M3ru3m

Hello @Donuts02, Sorry for the inconvenience. Could you please try the following: Let the Poke faint 1 time Log out for about a min Log back in Heal up at any PC and then try again? If you should need help with the Tradeevo let me know then I will assist you :-) And please let me know if that solved your Problem. Greetings, M3ru3m

Hello @Croanix, Since Waleed1301 already answered the question (big thanks for that) and there is nothing I can add to that I will close the Thread :-) Have a nice day, M3ru3m

Hello @isildurr2x, Sadly I am not allowed to give out that information. Sorry. I will also close the Thread now since there is nothing else I can assist with :-) Have a great day you both, M3ru3m

Hello @Lucass11ITA, I am sorry for the inconvenience and I really hate to be the bearer of bad news, but sadly there is no way to recover them :-/ I hope you have a great day regardless, M3ru3m

Hello @MichaelZ10, Have you maybe merged your Account recently? Cause sometimes during the merge the Password does not sync correctly and then you have to reset it in order for it to work again. Could you please try that and let me know if it worked for you? Greetings, M3ru3m

Hello @Bash, There are 4 decks played and the deck refreshes every round. I hope that helped otherwise feel free to ask if you have any more questions :-) Greetings, M3ru3m