Midsommar

Hey there @Hannan12 My apologies for the inconvenience. The reroll ticket is only obtained after the first streak of 40 wins against the suspicious-bot and not for the subsequent 40 win-streak. After this is accomplished the reward for the 40 wins becomes a Nature reroll ticket and is only obtainable once every 7 days. You'll be able to obtain a Nature reroll ticket 7 days after you beat it the first time. I hope this answer your question, Have an happy new year!

Hey there @Mallonner My apologies for the inconvenience. The last player you traded with that looks like a level-up service is with the user darkpalladin. You may wish to contact him through the forum using private message. Let me know if you have any other concern, have a splendid day!

Hey there @Vidalx My sincerest apologies for the inconvenience as well as the delay. It looks like you were able to connect in-game, is your issue solved ? If not, please try to delete completely your client files (even in the trash) and re-download the right version using the link provided by supertrainers. Looking forward to your answer, have a splendid day!

I'm glad to see that the issue is no longer a concern for you. Feel free to make a new thread if you fall upon more issues. Have a splendid day! Locked as resolved.

The only item that is both owned by you and similar to a choice band is a focus band, none of your Heracross are holding any item. I'm sorry to be the bearer of bad news, but for this case we cannot issue a refund, due to the fact that even after multiple checks done by us the choice band cannot be found anywhere. Furthermore, you cannot prove that you ever had one and we are unable to replicate this issue. If you do find some supporting evidence to prove your claim, feel free to make a new post and include it so we can look into the issue once again. Once again I'm sincerely sorry, I hope you understand why we cannot issue a refund. This thread will be locked as I cannot help further into the issue. Have a nice day nevertheless!

Hey there. Unfortunately as I mentioned by looking at your inventory it looks like you never had one in the first place. The only similiar item you have is 2x focus band. Do you have any supporting evidence that could prove you had one or do you remember how you even obtained it ? Looking forward to your answer Have a splendid day!

Hey there @Achael1 My apologies for the inconvenience. Your Gyarados is now be back in your PC and the problem should be fixed. Can you please confirm this ? Have a splendid day!

Hey there @Gorarog My apologies for the inconvenience. I've looked over your account and it seems like you never even had a choice band on it. Furthermore it's not in your inventory and not being holded by a current pokemon you own. Could it possibly be on another account ? Have a splendid day!

Hey there, no worries you don't have to excuse yourself. It's completely fine to ask questions and you're in the right place to do so. We all started somewhere! Regarding the issue mentioned as said by Norex this is the normal behavior, vitamins can only be upgraded past the 100 ev point so everything here is working as intended. I'll be waiting for your charmander screenshot so we can figure out where the issue is. Have a nice day!

Glad to see that you were able to find out the solution that works out for you. If you ever feel the need to play on your gold character (which is not possible right now due to you missing pokemons) you can simply make a thread here again and we'll correct the issue so that you can restart properly. Have an happy holidays season, stay safe! Locked as resolved.

Glad to see that you were able to find Entei. Feel free to make a new thread if you fall upon more issues Have a splendid day as well! Good luck with your legendary beast. Locked as resolved.

Glad to see that the issue is now solved. Feel free to make a new thread if you fall upon more issues. Have a splendid day! Locked as resolved.

Hi there @Zimcoi My apologies for the inconvenience. Your totodile in your team is currently holding the houndoom mount as an holdable item. I hope this answer your question, let me know if you have any other concern. Have a splendid day!

Hey there @Heatherr My sincerest apologies for the inconvenience and the delay. Your account had been wiped during a red server wipe because it had been inactive for over a year and had less than 10 hours in playtime (3 hours in your case). This specific wipe was done in order to ensure the server stability. Unfortunately because it was wiped we cannot restore the data. We would offer an account reset for such issues, but I've seen that you restarted your adventure on Silver by transferring servers. In that case, do you still require help for this case or for anything else ? Looking forward to your answer, have a splendid day!

Hey there @JoxoWhy My apologies for the inconvenience. Can you make sure that you've interacted with the legendary beasts in the Bell tower basement, as shown in the screenshot below? Looking forward to your answer, have a splendid day!

Hey there @Vonhoenheim97 My apologies for the inconvenience. I was unable to find the charmander you mentioned, could you please post a screenshot of the charmander in question ? As Norex mentioned, using super-effective move has no effect whatsoever on the effort yielded by the pokemon. Pokemons will give a different effort value and you train a pokemon effort values by defeating the specific pokemon that gives the desired value. You can see which values are given by each pokemon here. Since you trained it fully in Attack it's possible that you reached the cap of maximum effort values, which is of 510. In that case you may also use reducing berries in order to re-train your charmander. Let me know if you have any further question. Have a splendid day!

Hey there @dybrazi My sincerest apologies for the inconvenience. Your Gyarados should now be back in the last slot of your PC, can you please confirm this ? Thank you for your patience, have a splendid day!

Hey there @Katawaredokifan My apologies for the inconvenience. As Norex stated, you will be required to be Sinnoh Champion in order to travel to birth island. Your mysterious ticket doesn't expire so you will be able to use it when you completed Sinnoh. Let me know if you have any other concerns! Have a splendid day

Hey there @KilluaZoldyckk My sincerest apologies for the inconvenience. What you experienced is a crash and unfortunately there is nothing we can offer in terms of loss in these cases as it would be unfair for players who did not get refunded for similar situations in the past and as stated here: Once again I'm sincerely sorry that we cannot be of more help. There will be our monthly world quest on the 1st of January as usual, so you'll be able to gain another mysterious ticket during this one. Have a splendid day regardless!

Hey there @snowpard My apologies for the inconvenience. The issue has already been reported to a Content scripter following another report. Considering that it's currently holidays time it's possible that the staff member might be unavailable, but I will let you know of a response as soon as possible. Thank you for your patience, have a splendid day!

Hey there @twetty My apologies for the inconvenience. The issue has already been reported to a Content scripter following another report. Considering that it's currently holidays time it's possible that the staff member might be unavailable, but I will let you know of a response as soon as possible. Thank you for your patience, have a splendid day!

Hey there @Yuugao My apologies for the inconvenience. I have forwarded the issue to content scripters yesterday since a user had a similar issue. I will let you know of a response whenever I can, keep in mind that it's holidays time so they might not be available directly. Thank you for your patience, have a splendid day!

Hey there @Nots My sincerest apologies for the inconvenience. I have forwarded this to the content scripters so that they may look into if there's an issue. I will let you know as soon as possible when I get the response. Have an happy Christmas, stay safe!

Glad to see the issue being resolved. Feel free to make a new thread if you encounter more issues. Merry Christmas, stay safe! Locked as solved.

Glad to see that the issue is now corrected. Feel free to make a new thread if you fall upon more issues! Happy holidays, stay safe! Locked as resolved.