Midsommar

The NPC named "Buck" at the beginning of the heatran quest, in stark mountain is holding onto your masterballs. He will give them back to you once you complete the quest. Kind regards, Midsommar

Hey there @nachoej My apologies for the inconvenience. Such issue often arise from an anti-virus that puts the GameAssembly file in quarantine since it recognized it as malicious. Rest assured that this file is completely safe (You can even verify yourself with https://www.virustotal.com/gui/) In order to resolute this you would have to preferably deactivate your anti-virus, extract the game and add the files to the exclusions in your anti-virus program so that they don't get deleted. You should be able to re-activate your anti-virus without any issue afterwards considering that the game files have been whitelisted from the program. I hope this answered your concerns, have a splendid day!

Hey there @MauroTrollFace My apologies for the inconvenience. It is possible that you perhaps started the quest to obtain Heatran ? If so your Masterballs and rare candies are currently being hold by an NPC and will only be returned when you finish the quest. Looking forward to your answer, have a splendid day !

Hey there @Jumplebow My apologies for the inconvenience. Unfortunately the sets are tied to ID's and as you may know the pokemon ID's are changed when you use the transfer service. As of right now there is unfortunately no way around this, you will have your sets back when you transfer to silver once again. Even though the answer may not be the one you awaited I do hope it answered your question. Let me know if I can help you with any further concerns, have a splendid day!

Hey there @CooperRaven My sincerest apologies for the inconvenience. Your kadabra should be back in your PC, could you please confirm this ? Looking forward to your answer, have a splendid day!

Glad to see the issue is fixed, thank you for reporting the problem. Feel free to make a new thread if you encounter more issues. Have a splendid day! Thread locked as resolved.

Glad to see that everything is in order. Feel free to make a new thread if you fall upon more issues. Welcome back to the game, have a splendid day! Thread locked as resolved.

Hey there @MegaMix My apologies for the inconvenience. You've selected the wrong server when merging and this is why you were stuck in this situation with no badges. I was able to un-merge your silver account so that you can merge properly this time, on the dashboard. Please be sure to select your blue character when merging since this is where you have your progress. You may also wish to read more regarding the merge in this thread. I'll be waiting for your confirmation to ensure that everything works correctly. Have a splendid day!

Hi there @yigido2006 My apologies for the inconvenience and the delay (As a general tip it's always good to bump your post every 24 hours without an answer so it doesn't get lost) I've taken a look into your account and it seems that you are missing the rock fragment for the Fiery path site located east of Lavaridge town. Be sure to interact with all the breakable rocks around the site and to interact with the fragment after using rock smash on the rock. Let me know if that works! Have a splendid day

Hey there @geronde, my apologies for the inconvenience. As Norex mentioned the underground is limited to 3 entrances per day. The issue regarding more entrances per day has been forwarded to the relevant parties and should now be fixed. Let me know if that works. Have a splendid day!

Hey there @UrbanSeeker My apologies for the delay. You can find 2 versions of the PRObetterfarm program in these threads : One remade by Cames One remade by diljitsandhu Feel free to try them both as they essentially have a different interface and some different options (While keeping the same core features). Keep in mind that these programs are allowed because they simply read data on your screen and do not interfere or modify the client in any ways. I hope this answered your question, have a splendid day!

Greetings @WIERDOOS123 My apologies for the inconvenience. I've taken a look into your your issue and following your screenshots it seems that you are simply searching in the wrong spot for one of the possible locations. One of the route (one that you mentioned) is accessible from 2 sides, which is also very close to route 9. Be sure to look around it! Belzebel also made video which showcase all the locations if you ever need visual help. Let me know if you find the trial master Have a splendid day!

Hey there @savvycakes I'm glad we were able to resolve your issue and get your sandshrew back in your possession. Feel free to make a new thread if you encounter more issues! Have a splendid day! Locked as resolved in-game.

Hey there @CarlosV7 I'm sincerely sorry for the inconvenience. Could you please try to delete all the game files, completely deactivate your anti-virus and and re-extract again ? This issue usually comes by due to an anti-virus software deleting a game file when extracting the game. Let me know if that works Have a splendid day!

I'm glad to see that the issue is resolved. Unless you are in need to extract the game again the anti-virus should not pose any problem. Feel free to make a new thread if you encounter more issues. Have a splendid day! Thread locked as resolved.

Locked as resolved in-game. Have a splendid day!

Hey there @kingsoccer My apologies for the inconvenience. The issue is most likely due to the fact that you have an anti-virus/firewall that removes some files from the game. Delete all your game files (including those in the recycle bin) and add an exception for PRO in the said program (An example on how to with windows defender). After that is done download the game once again using the official website. You may have to deactivate your anti-virus while extracting the game as well. Let me know if that works! Have a splendid day

Hey @LedruideJr I'm pretty much available for the rest of the day, you can notify me when you can come in-game.

Glad I could be of help. Feel free to make a new thread if you fall upon more issues! Have a splendid day! Locked as resolved.

I'm super glad I could be of help and that the solution proposed fits the issue. The kind words are extremely appreciated so thank you for this. I will now lock the thread since we pretty much resolved everything about your original question. Feel free to make a new one if you have more concerns Have a joyous holiday season and most importantly, stay safe!

Locked as resolved in-game.

Hey there @jenyx Please log online whenever you can.

Locked as resolved in-game. Have a splendid day!

Hey there @LedruideJr Thank you for your patience, everything should be correct to teleport you back to Eterna city. Please let me know of a timeframe where you are available (in gmt+0 time preferably) Looking forward to your answer!

Hey there @kyleq8 Were the birds you saw on Shamouti island or in the places (Power plant, seafoam island) I mentioned ? Either way, if you are still at the beginning of the quest you won't be able to catch the birds directly. You will be required to collect the 3 orbs on each island before getting access to them. You can follow this guide if you'd like. Feel free to let me know if you have any further question! Have a splendid day