Jump to content

Exotyc

Former Staff
 View Profile  See their activity

  • Posts

    1432

  • Joined

  • Last visited

  • Days Won

    2

 Content Type 

Posts posted by Exotyc

    Unable to open client

    in Client Bugs; Music, Graphics, etc.

    Posted

    6 hours ago, Purring said:

    I use windows and today I started the game, seeing there was a new patch, I downloaded the new file from the PRO website. After unzipping the file I tried to open the game but was blocked by my mcafee internet security, saying that there was a virus at PROClient/GameAssembly.dll and deleted the file. I've added screenshots of the securities analysis, and can add more on request.

     

    Hey there!

    I'm sorry for the inconvenience.
    First of all, this is a false positive alarm. Here is a statement from one of the developers of the game.

     

    Spoiler

    image.png.ce1002c3c0c2dc0a299b6ae860949b84.png


    In order to fix the issue, you need redownload the game from here and add an exception of the PRO file to your McAfee Antivirus.
    I'll be waiting if it worked for you.

    Kind regards,
    Exotyc
     

    name bug

    in Client Bugs; Music, Graphics, etc.

    Posted

    7 hours ago, Ebo said:

    hi there i would like to report a bug its about the small names in the game like my name (Ebo) it seems like when i post something on chat (trade-all-etc) no one can replay in private message without the command 

    for exp: if i want to sell a poke on trade chat. any one who like to buy it, cant replay normally by using the right click mouse and then open message so the only way would be by using a command for that 

    note:

    (the problem is not exclusively with my name but any player who has a 3 letter name) 

    Hey there!

    First of all, we appreciate any kind of bug reports. The bug is known and will be fixed in the next client release.

     

    Have a nice day,
    Exotyc

    • Like 1

    I lost my pvp coins

    in General Bugs

    Posted

    16 hours ago, NergleFergle said:

    Hello Exotyc, my pvp coins on my silver account still haven't been restored. Were you ever able to find out why they disappeared? Please let me know.

    I'm sorry for the delay.
    The case has to be checked by a developer, and currently the developers are very busy.

    I'll update you as soon as I have an answer, so please be patient in the meantime.

    USER ALERADY LOGGED IN :(

    in General Bugs

    Posted

    11 hours ago, Risingking34 said:

    Sir from 2 days i am facing a problem of user alerady logged in . Server crashes more than 2 timies within a minute and says "user alerady logged in " please fix it as soon as possible

    Hey there!

    I'm sorry for the inconvenience.
    If you disconnect and try to reconnect by doing it too fast, you will get the message "user already logged in".
    Do you have any issues logging in afterwards?
    I'll be waiting for a reply.

    Kind regards

    Latios/latias quest bug

    in General Support

    Posted

    4 hours ago, JeanMarc07 said:

    I'm doing the latios and latias quest and i'm searching for the Latios (the tv said the blue pokemon is still roaming) , i went to all the locations and didnt find it in any of them . Can you please spawn it somewhere in one of the locations so I can finish the quest? Thanks

    Hey there!

    I'm sorry for the inconvenience.
    Can you please double check the 10 locations where Latios can be found? You can find the locations in the Legendary Megathread.
    I'll be waiting for a reply.

    Kind regards

    Gold Server Prefix For The Guild Thread

    in General Support

    Posted

    1 hour ago, GoldenP1kachu said:

    Hi everyone,

    I just wanted to ask if the Gold Server Prefix can be added for our guilds thread?
    The Link for the thread is the following: https://pokemonrevolution.net/forum/topic/163063-unbridled-recruiting-family-members/
     

    From my understanding the prefix plugin is currently broken and the work around only applies for newly created posts, right?

    Could this be manually added instead?

    Thanks in advance!

    Hey there!

    I have added the prefix for you.

    Have a nice day!

    My first pokemon in my team has been replaced by a pokemon that i traded 2hours before after a disconnect

    in General Support

    Posted

    7 hours ago, LillardMVP said:

    Hi, i traded a shiny clefairy for money to a guy, everything went ok. I played after, to be precise i ev trained my floazel. I was walking in Kanto when i got disconnected and when i got back on the gold server my first pokemon who was my floazel was replaced by the clefairy shiny traded 2 hours before. The item held by floazel dissapeared too.

    I am sure that i didn't trade my floazel because i use it after the trade, im sure that i didn't release him. So what happened to him and can i get back is the most important thing.

    Hey there!

    I'm sorry for the inconvenience.
    I've restored your Floatzel and it should be back in the last slot of your PC.
    We'll add a Macho Brace to your inventory once an admin is available.

    Kind regards

    Account buged

    in General Support

    Posted

    8 hours ago, Leoh said:

    bump

    I'm sorry for the delay.
    We're currently waiting for developer help since we cannot unmerge the servers due to you transfering the server after the merging progress.
    I'll update you as soon as I get an answer.

    Account has been erased

    in General Support

    Posted

    40 minutes ago, Lorgesh said:

    I remember mergeing them, but I can not use my user name to login in game or in the website

    Hey there!

    I'm sorry for the inconvenience.

    I've checked both accounts Piro21 and Piro23 and they don't exist.
    However, I could find a connection to Lorge21 and Lorge23.
    Are those 2 the accounts you were looking for?

    Kind regards

    Account buged

    in General Support

    Posted

    7 hours ago, Leoh said:

    still i can't change pokemons , i want to play in silver server

    Are your medals back?
    Can you name the Pokemon that are stuck in your party so I can remove them to your PC?

    Account buged

    in General Support

    Posted

    2 hours ago, Leoh said:

    Hi my account is in Silver server, i lost all my medals 
    and i cant change my poke team, can u help me?

    Hey there!

    I'm sorry for the inconvenience.
    It looks like you've just merged your old Red account to Silver and then transfered your account to Gold, which you should not do as this can cause some problems to the account.
    However, you don't have to worry about since you haven't traded yet.
    In this case, you tranfered back to Silver again.
    In order to fix the issue, being not able to login to Silver, please reset your password in the Dashboard. Your password should contain only alphanumeric letters (Letters from A to Z and from 0 to 9), because sometimes different/special characters in your password might block you from login.

    For more information about the merge and about the errors that might occur with it, please take a look on Everything About The Merge.

    Kind regards,
    Exotyc
     

Policies

Disclaimer
Privacy Policy
Terms and Conditions
Refund Policy

Rules

PRO Rules
Chat Rules
Trade Rules
PVP Rules
×
×
  • Create New...