Exotyc

Hey there! I'm sorry for the inconvenience and the delay. We're aware of this issue and it will be investigated and resolved once the server instability have been fixed. I hope you understand. Kind regards

Hey there! I'm sorry for the inconvenience. We currently have server instability due to the new client-server update. A crash happened in that time. Kind regards

Hey there! I'm sorry for the inconvenience. We currently have server instability due to the new client-server update. A crash happened in that time. Kind regards

Since it's resolved now, I'll lock the thread. Please provide us some evidence (screen recording) next time so we can investigate. Have a nice day!

Hey there! I'm sorry for the inconvenience. Your Gyarados and Haxorus were deleted. I've restored both now. I couldn't find any suspicious activity on your account. Did you accidentally delete them or could it be that someone had access to your device (speaking of family members) ? Kind regards, Exotyc

welcome to PRO!

Perhaps you traded before and the server had a rollback then?

Hey there! I'm sorry for the inconvenience. Can you please talk to Ayva again? It should be fixed now. Kind regards

Hey there! I'm sorry for the inconvenience. Could this be due to a black out? Once you black out through losing a battle against a trainer or wild encounter, you will lose 5% of your money. The money you would lose at the worst is however capped at 50.000. Kind regards, Exotyc

Hey there! I'm really sorry for the inconvenience and the delay. Unfortunately, we cannot provide any refund to the items or money you have spent. It would be unfair towards the other people who had a similar situation in the past and accepted their loses, if we restore your items & money and not theirs. Thus, I would like to show you some ways on how to get money effectively. You can try to make your money back through dig spots, which will require a 150+ happiness Pokemon (3 day cooldown), rebattling trainers (7 day cooldown), and hunting Pokemon that people may pay a lot for it. If you’re unsure to attempt the ideas listed above, you can also check this money guide out. With that being said, I hope you understand it and once again I'm sorry that we cannot refund any of your loses. Have a nice day!

Welcome to PRO @Striker3427 Here are some sub-forums that might be helpful for you: PRO Rules: Contains a list of all of PRO's rules, including but are not limited to PvP, trade, and forum rules. General Game Talk: A place where you can talk about things that are in the game. Game Guide: If you are ever stuck during a run of a region, you can check this sub-forum for available guides, as well as other guides that might help you out in the future. Guilds: If you are looking for a guild or community to join, this is the place for you. Trade Zone: This sub-forum is available to everyone to sell, trade, or buy other things from fellow PRO players. Resolution Center: This area is used to report any issue you've experienced while playing, or if you need assistance from a staff member. Have a great time here and enjoy your journey!

Hey there! Thanks for letting us now, we will look deeper into the issue. Please let us know if you encounter more cases like this. Kind regards

Hey there! Thanks for letting us now, we will look deeper into the issue. Please let us know if you encounter more cases like this. Kind regards

Hey there! I'm sorry for the incovenience. We've been facing some server issues in that time. The silver server has crashed there. The server should be back up now. Kind regards

Locked as resolved.

Locked as resolved. Have a nice day too!

welcome back to PRO!

The auction has been canceled. The Pokemon was spawned by a NPC due to a mistake from our side. We have removed it now. I'm sorry for the inconveniences that was caused. Have a nice day!

I'll lock it as resolved now. If you have any more questions, feel free to ask again. Have a nice day!

I forgot to mention about Discord moderators. I don't know how they handle stuff. You would need to ask them directly.

Having a PC or laptop is very essential. It makes it easier to navigate through our tools, answer threads and moderate ingame. Some stuff can also be done with mobile, however you can't only be on a mobile phone to do your duties. I hope this answers your question now.

Hey there! I'm sorry for the inconvenience. I've checked your account and you played 107h on the Blue server. The Blue & Red servers were merged together into Silver. It seems like you were able to login to Silver now after the merge. Are you still facing the issue? I'll be waiting for a reply. Kind regards

Hey there! First of all, PRO staffs don't do any price checks on a Pokemon while being logged in on their staffs accounts as it can affect the economy. However, it's possible that revealed staffs, playing on their player account, do price checks or sell Pokemon on their own interpration of their prices. For Discord mods, they are free to do price checks as they don't count to the staff team and are normal players, who moderates over the PRO discord sever. I hope I could clarify everything. Kind regards, Exotyc

Hey there! I'm sorry for the inconvenience and the delay. Since we need evidence to verify, can you provide us a screenshot of your mailbox? I'll be waiting for a reply. Kind regards, Exotyc

Hello @soydark I'm sorry for the inconvenience. What is your issue exactly? There is no windows 7 downloader on the download website. You have to either choose 32-bit or 64-bit which depends on your windows system.