Exotyc

Hey there! I'm sorry for the inconvenience. The EV system is working fine. Each time you get 4 EV points on a stat, your stat will raise by 1. This doesn't always go up since it only applies for level 100 Pokemon. Let me know if this clarified your concerns. Kind regards

Hey there! I'm sorry for the inconvenience I've restored the Marrep for you and it should be in the last slot of your PC. Kind regards

Hey there! I'm sorry for the inconvenience. I've forwarded the issue to the corresponding staff team. I'll reply as soon as I have an answer. Kind regards

It seems like you were always in battle when the proxy server crashed. This means the battle you had against the trainers counted as a lose, which resulted in losing 5% of your money. Unfortunately, we are not able to refund the money as it would be unfair towards others players who had a similar situation in the past where we didn't refund anything. I know this is very frustatrating, however I would like to show you some ways on how to get money effectively. You can try to make your money back through dig spots, which will require a 150+ happiness Pokemon (3 day cooldown), rebattling trainers (7 day cooldown) & bosses (12 day cooldown), and hunting Pokemon that people may pay a lot for it. If you’re unsure to attempt the ideas listed above, you can also check this money guide out. With that being said, I hope you understand it and once again I'm sorry that we cannot refund any of your loses. Have a nice day!

After checking your account, we only found that you have 2 nidoran forms, one Bold and the other Sassy and both are Poison Point. None of them were released. It could be possible that the server crashed and rollbacked. Unfortunately, we are not able to recover this. I'll lock this thread now since we can't do nothing anything about it, have a nice day!

Since there are no proofs that you lost your money. Can you tell me what you did specifically before each crash when you lost money? Without much information what you did, we can't help much. I'll be waiting for a reply.

Do you remember the nature and ability of the Nidoran M form?

Hey there! I'm sorry for the inconvenience. First of all, the servers have been unstable lately and server crashes may happen. We're sorry about it. To clarify, the issue "User already logged in" appears only if you're trying to connect too fast after a connection lost or leaving from the server. Kind regards

I've forwarded the issue to a developer now. I will update you once I have an answer. Please be patient in the meantime. Kind regards

Hey there! I'm sorry for the inconvenience. Could this issue be caused because you had the Nidoran in your party already? Since the last update the Pokemon from your party slot won't be shown in your box anymore. I'll be waiting for a reply. Kind regards

Hey there! I've forwarded the issue to the corresponding staff team. Please wait in the meantime. Kind regards

We couldn't restore the Clefable since the variables were set to true. I'm sorry about that. But, I'm glad to see you were able to kind of solve the problem by yourself and caught the Clefable on another account. Have a nice day!

I'm really sorry for the delay and the inconvenience. It's possible that posts are getting lost, so it's recommended to bump your thread every 24 hours. Regarding the issue: If your characters gets stuck in a place while surfing, open the console by pressing F2, then type clean reg and enter. It will sync your character to the server again and removes any caches. Be aware that your settings will be resetted too. Kind regards

We've checked your variables and it seems like you completed the first part of the quest. (Catching Clefable) However, you didn't have the Clefable in our data base. Could it be possible that you defeated the Clefable?

First of all, I'm sorry for the delay. Did you maybe interact with a NPC before the server crash that could have gave you money? Item seller maniac for example. Furthermore, creating a paypal case to revert the money is prohibited. You will get permanently banned. I'll be waiting for a reply.

Hey there! I'm sorry for the inconvenience. I've forwarded the issue to the corresponding staff team. I'll reply once I've an update. Also, please refrain from bumping your thread before the 24 hours. Staffs might not be available when you post a thread, so be patient next time. Kind regards

Hey there! I'm sorry for the inconvenience. I've forwarded the issue to the corresponding staff team. I'll reply you once I've an update. Kind regards

Hey there! I'm sorry for the inconvenience. Are you still having this issue? It looks like you were able to login. I'll be waiting for a reply. Kind regards

Hey there! I've checked your account and it seems like you were able to catch the Valentine Clefable and it's currently in your PC. Since it's resolved, I will lock this thread now. If you have any further questions, feel free to make another post. Kind regards

Hey there! Your Gengar has been restored and it should be back in the last slot of your PC. Have a nice day!

Hey there! I'm sorry for the inconvenience. In order to get there, you need to interact with the bookshelves on the opposite site. Kind regards

Hey there! I'm sorry for the inconvenience. Please delete all the current PRO files from your Computer and then redownload the game from here. Kind regards

Hey there! I'm sorry for the inconvenience and the delay. First of all, thanks for reporting this. We're aware of this issue. The reason that there are no sparkles is due to the mount being above the players and not underneath. If we would add the sparkles, it would be in the wrong place. Once the software allows us to add sparkles in a higher layer, it will be fixed. I hope you understand. Kind regards

Hey there! We have fixed Yue's transfer issue. I'll lock this thread now. Have a nice day.

Hey there! I'm sorry for the inconvenience and the delay. Please open the console by pressing F2 and then type in clean reg. I'll be waiting for a reply if it worked. Kind regards