Kvar

@risus Are you still stuck? Do you require assistance?

Glad to know your issue was resolved I will now lock this thread. Kind regards, Kvar

Locked as resolved

@Lilitty Apologies for the inconvenience. The Reset Password service is now up and running again. Is he able to get a new password through it? Looking forward to your response.

@AloneStar Apologies for the inconvenience. The Password Reset service is now back up and running. Have a nice day! Kind regards, Kvar

Locked as the user was able to continue properly

@Pyromainac210 @Sharwin2122 Apologies for the inconvenience. The issue should now be resolved. Could you check again?

Hey there, @Yannchii You can find Light Ball equipped onto wild Pikachu in Viridian Forest. You can steal them with different methods: -You can simply catch Pikachus until you get one with the item equipped. -You can use the moves Thief, Switcheroo, Covet onto them to steal the item. Remember you need to NOT have an item equipped on the pokemon that uses this move or it will not work. I hope this has resolved your issue! You do not need any specific abilities to get a Light Ball.

@DazzyGlance You need to talk to Serenia and defeat Carmelia. I hope this information has helped you!

Greetings, @Howieeh Unfortunately there is nothing we can do on our side to revert this. It was entirely on the user's and we were unable to rever this change. We apologise for the inconvenience. Kind regards, Kvar

Glad to know your issue was resolved I will now lock this thread. Kind regards, Kvar

Glad to know your issue was resolved I will now lock this thread. Kind regards, Kvar

Locked as resolved

Locked as resolved by Norex

Locked as resolved

@Yfhy Apologies for the delayed response. You should be able to pick up all the fragments if you Rock Smash all the rocks in front of each Excavation Site's entrance and then interact with the broken rocks that appear underneath.

@Randers Apologies for the inconvenience and the delayed response. This is a known issue mostly related to the user's internet connection and loss of packages. However, we are investigating if these teleportations to wrong areas are also on our side. As you have been able to beat the Thunder Badge and been able to progress properly, I will lock this thread as resolved. Kind regards, Kvar

@Devilingz Could you give further information on what you believe the Poketime is bugged in? As in, what error did you encounter with the Poketime?

@Pokemonrh Apologies for the inconvenience and delayed response. There was indeed a 502 error issue plaguing our forums. It should now be solved! Kind regards, Kvar

Greetings, @WhitoRabbit This text is prompted by the ability Shield Dust from Dustox blocking the Spdef dropping effect from Shadow Ball, as Shield Dust blocks secondary effects from many attacking moves. I hope this has resolved your issue Kind regards, Kvar

As it seems you have been able to resolve your issue, I will now lock this thread Kind regards, Kvar

Greetings, @ItsTyrac Sometimes, different Antivirus will mark the PROClient.exe executable file falsely as a virus. You simply need to manually add it as an exception in your individual antivirus. In some cases, "run anyway" will not work. For this reason you will need the method above. As your problem seems to have been solved I will now lock this thread. However, if you happen to have this issue again, please create a new thread! Kind regards, Kvar

Glad to know your issue was resolved I will now lock this thread.

Greetings, @Bagadzilla Apologies for the inconvenience. As Norex mentioned above, this bug should be fixed in our next update. Kind regards, Kvar

Glad to know your doubts were resolved Name changes may take a few days to be applied. This is normal as they have to be reviewed manually. Hope you have a good name choice! I will now lock this thread. Kind regards, Kvar