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Houndstone

Community Coordinator
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Everything posted by Houndstone

  1. Glad to see the issue is resolved. I'll lock this topic now. Have a great day! Houndstone
  2. Glad to hear the issue is resolved and congratulations on catching Latios! I'll lock this topic now. Take care. Houndstone
  3. Hello there @Gal1leo If a PvP chest you earned is no longer in your inventory after opening it, the contents of the chest will be in your inventory, regardless of any visual bugs which may have prevented you from seeing your rewards. If you have searched your inventory after opening the PvP chest and can't find any new items that you won, it is most likely that a TM and some PvP Tokens were your only rewards. As there are no other issues to address, I will lock this topic. Have a great day! Houndstone
  4. Welcome to PRO! @Norketfest Best of luck on your adventures here. Have a great day! Houndstone
  5. Hello there @Zilrob18 This appears to another case of a known bug affecting many players at the moment. Muting your in-game music and sound is a temporary fix to this issue. A permanent fix will arrive in a future update, allowing players to use music and sounds as intended. My apologies for these inconvenient crashes and any loss PvP rating. I hope this information helps minimize any further crashes. Have a great day! Houndstone
  6. Hello there @Pimgu I apologize for these inconvenient crashes. As @Rhulk has already suggested, muting the in-game music is a temporary fix to this pesky bug. A permanent fix is in the works which will allow players to use music and sounds as intended. I hope this helps. Have a great day! Houndstone
  7. Hello there @Sussy The requirements for this quest changed in a recent update. As @Dev91 correctly stated, you now require all non-legendary caught data for Sinnoh and Sinnoh Champion to start the Cresselia quest I hope this helps. Have a great day! Houndstone
  8. Hello there @Danteinf3rno Please accept my apologies for the delayed response. Congratulations on completing this quest and successfully catching Shaymin. As the issue is resolved, I'll lock this topic. Have a great day! Houndstone
  9. Since there has been no response for quite some time, I'll be locking this topic. If you still require assistance, don't hesitate to create a new topic. Take care. Houndstone
  10. Congratulations on catching Latias and Latios! I'll lock this topic now. Take care. Houndstone
  11. I can see that this issue is now resolved and so, I'll be locking this topic. Take care. Houndstone
  12. I can see you have since been able to play regularly and since the issue is resolved, I'll be locking this topic. Take care. Houndstone
  13. Hello there @Kimminjeong Please accept my apologies for the long delay in responding to your issue. Occasionally, a topic can be missed or forgotten by the Staff team due to a large workload, but this is no excuse and I am truly sorry for taking this long to reply. As I can see your issue is now resolved and you have since been able to play PRO, I'll be locking this topic. I hope this delay doesn't discourage from seeking help in the future. I will do my best to ensure a swift response. Take care. Houndstone
  14. Hello there @Theotakinho Please accept my apologies for the long delay. Sometimes, a thread can slip through the cracks due to a high volume of threads here in General Support, but this is no excuse and I am truly sorry for taking this long to reply. Our systems show that you have since been able to launch the game. Now that the issue is resolved, I'll be locking this topic. I hope this delay doesn't discourage you from seeking help if and when it is needed and again, my apologies. Take care. Houndstone
  15. Due to no response for a long time, I'll be locking this topic. If you require any further assistance, don't hesitate to create a new topic. Take care. Houndstone
  16. Congratulations on getting both Mega Stones! I'll lock this topic now. Take care. Houndstone
  17. Glad to see your request was processed. I'll lock this thread now. Take care. Houndstone
  18. Welcome to PRO @Dokibirb It seems your familiar with the PRO Rules and the Forum already, but if you have any questions I'd be happy to help. Have a great day! Houndstone
  19. Congratulations on catching Heatran! I'll lock this topic now. Take care. Houndstone
  20. Congratulations on catching Regice! I'll lock this topic now. Take care. Houndstone
  21. Congratulations on catching Heatran! I'll lock this topic now. Take care. Houndstone
  22. Hello there @Madhanmanchala The requirements for this quest changed in a recent update. You now require all non-legendary caught data for Sinnoh and Sinnoh Champion. You are currently missing over half of the caught data for Sinnoh. Once you complete the Sinnoh Pokedex, you will be able to start the Cresselia quest. I hope this helps. Have a great day! Houndstone
  23. Hello there @Gabriela26 The requirements for this quest changed in a recent update. You now require all non-legendary caught data for Sinnoh and Sinnoh Champion to start the Heatran quest. You are still missing around half of the caught data for Sinnoh. I hope this helps. Have a great day! Houndstone
  24. Hello there @Lonestar4877 The requirements for this quest changed in a recent update. You now require all non-legendary caught data for Hoenn and Hoenn Champion to start the Regi Trio quest. You are still missing over half of the caught data for Hoenn. I hope this helps. Have a great day! Houndstone
  25. Hello there @Zeytal This is not a bug. Though barely noticeable, Basculin has 3 different forms (Red-Striped, Blue-Striped and White-Striped). These forms cannot be changed and are dependent on how the Basculin appeared when it was encountered. White-Striped Basculin is the only form which can evolve into Basculegion and this form is currently unobtainable in PRO. As the issue is resolved, I will now lock this this topic. Have a great day! Houndstone
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