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Bitterblade

Community Coordinator
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Everything posted by Bitterblade

  1. Good day @Fabdvx Apologies for the delay in response. Can you confirm which z-crystal you bought 2 of in error? I look forward to hearing from you. Regards, Bitterblade
  2. Good day @Antonismark I apologize for the delay. The Plague Doctor set has been removed and your coins have been refunded. I will be closing this thread now. If you have any further questions, do not hesitate to reach out. Regards, Bitterblade
  3. Good day @Tkl070701 Your Charizard has been restored. In the future, be sure to use the request-chat on the PRO Official Discord or the Restore Pokemon Megathread. I will be closing this thread now. If you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade
  4. Good day @Vicky9605 I didn't think about it until now but the requirements to do this quest were changed within the past year and require Hoenn non-legendary caught data. According to our database, you are missing quite a bit of the caught data (Pokedex number 252 - 376). Once you have this data you should be able to progress the quest accordingly. Regards, Bitterblade
  5. Good day @Vicky9605 Could you go to the cave in Route 111 desert and check if Regirock is there? Also could you provide me with a screenshot of inside the cave when you go. If you find that Regirock is in the cave then you will need to interact with it. This will likely need to be done for Regice as well. I look forward to your response. Regards, Bitterblade
  6. Good day @Vicky9605 According to our database, you are missing the seen data for both Regice and Regirock (both key parts of this quest). They can be found in Island Cave (Route 105) and Route 111 Desert. Please note that the Regi's in these locations must be encountered to proceed with the quest. In your title you state that you have the key to the tomb. Could you provide a screenshot of the key? According to our database, you do not yet possess the key. If you would like a comprehensive guide to refer to while we sort out your issue, you can find one here. I hope this information helps and I look forward to hearing from you. Regards, Bitterblade
  7. Good day @Namnh The Pikachu Mount has been moved to your other character. In the future, try to be more careful on what character you redeem things on. I will be closing this thread now. If you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade
  8. Good day @Gorkipl While we do facilitate a change in guild leader, this request must come from the guild leader themselves. Given the situation that you have described, the guild leader would have to make the request in the Complaints section on the forum. I will be closing this thread now but if you have further questions or concerns, do not hesitate to reach out. Regards, Bitterblade
  9. Good day @Nephophile It is great news to hear that you are no longer encountering these issues. I will be closing this thread now. If you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade
  10. Good day @Kentana, @Ghibas As of today, there was an optional client update that includes a bug fix addressed the tooltips in the Pokemon cards. This should be fixed across all clients. To automatically receive these updates, be sure you have the "Auto Update" option checked in your General Settings. Can you confirm that you have updated your client and that your issue has been fixed? I look forward to hearing from you. Regards, Bitterblade
  11. Good day @Nephophile With the recent update, this issue should be resolved. Have you experienced any issue since the update? Specifically related to the PC issue reported in this thread? I look forward to your response. Regards, Bitterblade
  12. Good day @Gun01 I am glad that I was able to assist you. I will be closing this thread now. If you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade
  13. Good day @Takanumi7 Thank you for your patience and apologies for the delay. With the most recent update, you should no longer experience issues where your movement gets stuck. You can view this in the change logs. With that being said, I will be closing this thread now. I hope this information finds you well and if you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade
  14. Good day @Abelmanojjohn I apologize for the delay in response. Are you still having issues in the hideout in Mahogany Town? If so, the following actions need to be taken to proceed. Talk to Lance on B2F and you will be told that you will need to find the 2 computers to send a message to get rid of the guards in from of Admin Christina. One computer is on B2F, guarded by Jesse or James and the other is on B3F in a room with 8 computers and desks (specifically a computer with a picture of Admin Christina on it). You must interact with the computer to see if the admins photo is on it. After you find both computers, the guards in front of Admin Christina will leave and you can challenge her. For more details on this piece of the story and how to proceed, you can check out the Complete Johto Walkthrough Mahogany Town section. I hope this information finds you well and look forward to hearing of your success. Regards, Bitterblade
  15. Good day @Llamathrust1 Once you defeat Giovanni and leave Silph Co. you are able to re-enter the building however you cannot go up the stairs nor use the elevator. Unfortunately you will not be able to pick up and missed items on these floors. I will be closing this thread now. I hope this information finds you well and if you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade
  16. Good day @Scoubaaa You are welcome for the previous assistance and I apologize for overlooking those items and I thank you for your repeated patience while we resolved everything. You missing tool items have been restored. As far as the TMs go, the last set of restorations included any TMs that were sent via mail and affected by issues encountered. I will be closing this thread now. If you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade
  17. Good day @Zoro666 100 PvP Coins have been restored to your account and the item Galladite has been removed. In the future, try to be careful when selecting options in order to avoid situations such as this. I will be closing this thread now. If you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade
  18. Good day @Scoubaaa I apologize for the delay and thank you very much for your patience while we investigated this issue. All items that were lost in the mail have been restored. I will be closing this thread now. If you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade
  19. Good day @Barwiejsan I apologize for the issues you are experiencing. In order to address this, you will need to download the most updated client, found here. Let me know if this fixes your problem. Regards, Bitterblade
  20. Good day: Apologies for the issues you were experiencing but I am glad to hear it has fixed. I will be closing this thread now. If you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade
  21. Good day: As stated, this was a temporary issue while issues revolving around the client release were being addressed. Now that they have been sorted out, this issue persist no longer. If you are experiencing issues patching the client, you will need to redownload the most updated client, found here. With that being said, I will be closing this thread now. If you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade
  22. Good day @Lordek7 I apologies for any issues you have been encountering. There were various issues encountering during the recent client release that have now be fixed. You should be able to download the latest client now (here) and proceed with no issues. Let me know if you were able to get into the game! I hope this information finds you well. Regards, Bitterblade
  23. Good day @Dwinnyy As others have stated, the servers were down during this period for an update / maintenance. They are now back online and you are able to log in once again. I will be closing this thread now. If you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade
  24. Good day @Cvetko23 I am glad that you were able to progress! Good luck with the quest and catching Manaphy. I will be closing this thread now. I hope this information finds you well and if you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade
  25. Good day @Cvetko23 Ah, yes. All non-legendary Sinnoh data is required for the Manaphy and you appear to be missing Drifloon and Skorupi. Once you get this seen data, try to start the quest from the beginning via talking to the receptionist in Eumi Island. I look forward to hearing of your success. Regards, Bitterblade
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