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Everything posted by Bitterblade
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Good day @Cuddz With your PC open, you are able to trade. From there you are able to dragged the locked Clamperl from your PC into the trade window to return it to the player. Give this a try and let me know if this works or if you have issues. Regards, Bitterblade
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Tournament Reward not Found
Bitterblade replied to Ignacioleonardo's topic in Resolved General Support
Good day @Ignacioleonardo I am glad to hear that. Thanks for letting me know. I will now be closing this thread. If you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade -
Accidentally submitted level 100 Sableye to Gem collector
Bitterblade replied to Banbiko's topic in Resolved General Support
Good day @Banbiko I apologize for the delay and thank you for your patience. Your Sableye has been restored. I will be closing this thread now. I hope this message finds you well and if you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade -
Tournament Reward not Found
Bitterblade replied to Ignacioleonardo's topic in Resolved General Support
Good day @Ignacioleonardo Apologies for the delay and I thank you for your patience. You should now be able to talk to the NPC and receive your reward. Please let me know if you were able to claim your reward. Regards, Bitterblade -
Good day @Siidon Apologies for the delay and thank you for your patience. Your mega stone for Metagross has been restored. I will be closing this thread now. I hope this information finds you well and if you have further questions or concerns, do not hesitate to reach out. Regards, Bitterblade
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Good day @Ventus888 I am sorry that you are experiencing issues. Have you tried to enter the room in the top right corner of the Bug Catching Contest Hall? Genesect resides there and after turning in a Pokemon with 140 IV to the contest judge you should have been granted access to this room. If you are unable to enter that room, could you provide me with a screenshot of any text that appears when denied entry. That would greatly help in further troubleshooting. I hope to hear from you soon. Regards, Bitterblade
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Good day @Takanumi7 As others have stated, the Staff Team are aware of this issue and the issue should be resolved in a future update. I ask for your patience until then and apologize for any issues that this has caused. Regards, Bitterblade
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the game is frequently crashing
Bitterblade replied to Soullking23's topic in Resolved General Support
Good day @Soullking23 I will be closing this thread. If this issue arises in the future, do not hesitate to make a new thread. Regards, Bitterblade -
Good day @Memo3131 Are you still experiencing this issue, if so what account are you experiencing these issues on. I look forward to hearing from you. Regards, Bitterblade
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No puedo acceder a mi cuenta ni en Silver ni en Gold
Bitterblade replied to Astrong's topic in Resolved General Support
Good day @Astrong As this thread has not received a response in quite a while, I will be closing it. If you are still experiencing this issue please feel free to make another thread. If you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade -
Good day @Y1n Thank you for reporting this bug. You are absolutely correct and it has been forward to the appropriate parties. Regards, Bitterblade
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Good day @Dwinnyy You're welcome. Also, I see that you have acquired the seen data of the legendary birds you were missing. That's fantastic news. With that being said, I will be closing this thread now. If you have any further questions or concerns, do no hesitate to reach out. Regards, Bitterblade
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Good day @Dwinnyy You can acquire the seen data for Zapdos in the Power Plant in Kanto. The Power Plant is east of Cerulean City (you will need to use Surf from the waters edge on Route 9). You can acquire the seen data for Articuno in the Seafoam Island. You can access Seafoam Islands via surfing on south and then west on the beach south of Fuchsia City or surfing east from Cinnabar Island. If you require a guide for the Cerulean Cave Quest, you can find one here. I hope this information finds you well and look forward to hearing of your successful acquisition of the remaining legendary birds seen data. Regards, Bitterblade
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Good day @Turnine You are correct in noting that the move is both Fighting type and Flying type and that when used against Volcarona it should result in neutral damage. While this may be unexpected behavior when testing the move out from your perspective, the move Flying Press is noted in the section "Move - Not Coded". You can find a list of move either not coded or coded incorrectly via the PvP Rules section in-game or on the forums under the List of Broken Moves, Abilities & Items in PRO . Despite this, I thank you for bringing a potential bug and hope you continue to do so. As there is nothing to be resolved here, I will be closing this thread. If you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade
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Information on one of my pokemon...
Bitterblade replied to Infamousro's topic in Resolved General Support
Good day @Infamousro According to our database, you released this Cloyster. I have now restored it. I will be closing this thread now. If you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade- 1 reply
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Good day @Mexicantaco Your Growlithe identified in your screenshot has been restored. In the future, please use the Restore Megathread or the #request-chat in the PRO Official Discord. The link to the PRO Official Discord can be found on the Forum homepage and can be seen in the screenshot provided. I hope this information finds you well and I will be closing this thread now. Regards, Bitterblade
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I can't find any Latias to capture after talking to TV
Bitterblade replied to Rastajamz's topic in Resolved General Support
Good day @Rastajamz It appears that you have successfully caught the Eon Duo of your choice. Well done! I will be closing this thread now. If you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade -
Good day @Nephophile I apologize for these issues. We are currently working and preparing a fix for this issue and ask for your patience in the meantime. Regards, Bitterblade
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Good day @Sesosojito It appears that you have acquired the missing caught data and also completed the quest! I will be closing this thread now. If you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade
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Good day @Sesosojito Access to Shamouti Island requires the start of the Legendary Birds Quest. To begin that quest, you must have all non-legendary caught data for Kanto. According to our database, you are missing the caught data for Marowak. Once you get the caught data for Marowak then you should be able to proceed without issue. For your reference, here is a guide for the Legendary Bird Quest. I hope this information finds you well and I look forward to hearing of your success. Regards, Bitterblade
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Good day @Nephophile If you log out and log back in right now does the issue still occur? Regards, Bitterblade
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Support to return the deleted pokemon
Bitterblade replied to Steelman's topic in Resolved General Support
Good day @Steelman Firstly, welcome back to PRO! While you were gone, many changes happened. To catch up with those changes I would look through the Update Logs and the Content Update Logs. One of those changes, as you may have noticed, was the PC rework. Many functionality changes and quality of life changes have gone into place. I recommend familiarizing yourself with these changes, seen in the PC Storage Rework update log. Regarding the Pokemon that were accidently released, I have gone through and restored them. I hope this information finds you well and hope you enjoy your adventure in PRO! I will be closing this thread now but if you have any further questions or concerns, do not hesitate to reach out. Regards, Bitterblade -
I can't find any Latias to capture after talking to TV
Bitterblade replied to Rastajamz's topic in Resolved General Support
Good day @Rastajamz According to our database, you possess the Eon Ticket (which is given after you have decided which of the Eon Duo you desire to catch). This ticket allows you travel to the Southern Island where you can catch the whichever of the Eon Duo that you selected. You will need to head to Slateport City and speak with a sailor to board the S.S. TIDAL to travel here. I hope this information helps and I look forward to hearing of your success. Regards, Bitterblade -
Good day @Pikatranier786 I apologize for the issue you are experiencing and thank you for reporting. This is in fact a bug and it has been passed along to the appropriate party. While I do not have a permanent solution for you at this time, if you log out and log back in it should allow play to return to normal. Thank you again for reporting this issue. Regards, Bitterblade