Shinohara

Hi @Uruguay I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance. Unfortunately, i cannot give you an estimated time for when the servers will be online again. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it is against the General Support rules. An announce on our OFFICIAL PRO DISCORD will be made once the servers will be online . You can also check server status by doing ^up in #bot-commands on our discord. With that said, i will now lock the thread. Have a wonderful day !

Hi @sipsipsip1 I'm sorry for the inconvenience. I would like to assure you that none of your item has been lost and that you can get everything back once you finish the Heatran Quest. As we have informed through our social media, we have recently changed the server host. Unfortunately, as stated on our OFFICIAL PRO DISCORD, issues may be experienced at any moment. Please, do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. We highly suggest therefore to not try BOSS or PVP (and similar) until the servers will be stable. Unfortunately, we cannot delevel your Gyarados or remove the quest requirements because it would be unfair to the other players who have accepted their losses due to crashing, regardless of our end or theirs, and that did the quest in the past. We are aware of the issues related to the status of our server, and i can assure you that our Developer is working on a fix and that fixing them is our main priority in this moment, as we understand that frequently disconnections may be frustrating. Also, for what regard scheduled maintenances, you may check our OFFICIAL PRO DISCORD for updates when the server will be going down in order to minimize your losses. As for unannounced crashes, please do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Nevertheless, in case of long downtimes or numerous issues/crashes on our end, we may issue compensations as a way to apologize. Also, ensuring a proper connection on your end also helps minimize your losses. It is good to check on your internet provider to know when their downtimes will be as well as contacting them if you are not experiencing a stable connection. If the disconnect was caused by connection issues on your end, you may try the following: Call your internet provider. Troubleshoot Your Hardware. Opt for a wired connection if you’re using a wireless connection Turn Off Bandwidth-Hogging Plugins and Apps. Try a New DNS Server I know it can be frustrating to lose part of your progress, but i hope you can understand why we cannot fulfill your request. Please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server and let me know if you have any further questions. Have a wonderful day!

However, some shops I end up having issues with once I open the spoiler (https://pokemonrevolution.net/forum/topic/112382-url) the images are too small for me to read and once I click on the image to enhance I get hit with a new tab being opened and a "You do not have permission to view this page or perform this action. " [spoiler=Spoiler][ATTACH=full]63004[/ATTACH] [ATTACH=full]63005[/ATTACH] I am currently using Google Chrome (newest update) and Windows 10. I also used the PRO Discord Support (Junior Discord Mod Bihmoso attempted to help me, and as super helpful/patient as he was. Neither of us could come up with a reason for the issue) The issue also only started for me once the Forums were brought down for the host migration of the servers. Before it had worked perfectly. Hi @Kellsbelles I'm sorry for the inconvenience. I would like to inform you that unfortunately i was not able to replicate the error. However, could you please try to download another browser and check if everything is working as it should while using it? Also, could you please try to change your desktop resolution and see if it fixes your error? Looking forward to your reply, have a wonderful day !

Hi @ValorV23 I'm' sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance. Unfortunately, i cannot give you an estimated time for when the servers will be online again. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it is against the General Support rules. An announce on our OFFICIAL PRO DISCORD will be made once the servers will be online . You can also check server status by doing ^up in #bot-commands on our discord. With that said, i will now lock the thread. Have a wonderful day !

Hi @SraVan94 I'm sorry for the inconvenience. Could you please try the following and check if it fixes your errror: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from HERE If this didn't help, could you please take a screenshot/evidence of the error and attach it in the thread. Let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @agathie0321 I'm sorry for the inconvenience. I would like to inform you that this is a bug recently experienced and that our developer is working on to fix it. As a way to solve this issue, i can offer you a Magic Mirror which is an item that permit you to customize your character while in game and that you will be able to use after the 4th badge in kanto. Therefore, you can rush the customization of your character and change it later through this item. Is it fine for you? Looking forward to your reply, have a wonderful day !

Hi @Mallmsteen96 I'm sorry for the inconvenience. Could you please try the following: Delete ALL the old files or PRO Restart your Phone Download another browser on your smartphone and then try to download again the game from our PRO DOWNLOAD PAGE If that should not solve your issue, could you please try to change the resolution of your smartphone from the settings and see if it fixes your error. Looking forward to your reply, have a wonderful day !

Hi @tuonlatao I'm sorry for the inconvenience. I would like to inform you that, unfortunately, you cannot transfer servers as of now due to the topic being closed (It was closed on May 1st, 2018) . Take also note that red/blue servers are now merged into Silver, therefore you cannot transfer your progress between Silver/Gold. If you would like to transfer servers, you would have to wait until the Admins open the topic again. For future reference, you can find the topic and the requirements here: SERVER TRANSFER TOPIC. Take note that, if the chance of transfer will be available again, there is not an estimated time for when it will happen. You can keep an eye out in the #announcements of our OFFICIAL PRO DISCORD for further announcements. Let me know if you have any further questions. Have a wonderful day !

Hi @Robbo I'm sorry for the inconvenience. I would like to inform you that the server are online and normally working. Unfortunately the status page on our website is currently not working properly and we are aware of that and working to fix it. If you cannot access the game, could you please tell me what is the error you are experiencing? You can also attach a screenshot. Also, could you please try to totally reset, your router and internet connection and let me know if it works? If not, please check with the following questions. Looking forward to your reply, have a wonderful day !

Hi @DirectorOrson I'm sorry for the inconvenience. Could you please provide a screenshot of your character in-game? Looking forward to your reply, have a wonderful day !

Hi @PhantomYuuki I'm sorry for the inconvenience. I would like to inform you that this is a bug recently experienced and that our developer is working on to fix it. As a way to solve this issue, i can offer you a Magic Mirror which is an item that permit you to customize your character while in game and that you will be able to use after the 4th badge in kanto. Is it fine for you? Also please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server, updates, and let me know if you have any further questions. Have a wonderful day! Looking forward to your reply, have a wonderful day !

Hi @hellboy As we have informed through our social media, we have recently changed the server host. Unfortunately, as stated on our OFFICIAL PRO DISCORD, issues may be experienced at any moment. Please, do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. In your specific case the client disconnect you but doesn't kick you out. We highly suggest therefore to not try BOSS or PVP (and similar) until the servers will be stable. However, i would like to inform you that we are aware of those issues and that our developer is working on fixing them, as fixing them is our main priority in this moment, as we understand that frequently disconnections may be frustrating. Unfortunately, in case you were asking, i cannot refund/give you back your points lost as it would be unfair towards the other players that accepted the loss of their progress due to crashing, regardless if on our end or their. -Quoting the COMMON ISSUES THREAD- Also, ensuring a proper connection on your end also helps minimize your losses. It is good to check on your internet provider to know when their downtimes will be as well as contacting them if you are not experiencing a stable connection. If the disconnect was caused by connection issues on your end, you may try the following: Call your internet provider. Troubleshoot Your Hardware. Opt for a wired connection if you’re using a wireless connection Turn Off Bandwidth-Hogging Plugins and Apps. Try a New DNS Server I know it can be frustrating to lose part of your progress, but i hope you can understand why i cannot give you back your points. Please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server and let me know if you have any further questions. Have a wonderful day!

Hi @taospirit I'm sorry for the inconvenience. I would like to inform you that the server are online and normally working. Unfortunately the status page on our website is currently not working properly and we are aware of that and working to fix it. If you cannot access the game, could you please tell me what is the error you are experiencing? You can also attach a screenshot. Also, could you please try to totally reset, your router and internet connection and let me know if it works? If not, please check with the following questions. Looking forward to your reply, have a wonderful day !

Hi @ericgv I would like to state out as first that i'm happy to see that your issue has been solved. However, i would like to inform you that using an inappropriate language is strictly forbidden, as stated in our RULES, and may lead to your account being limited Therefore keep in mind the rules before posting anything. As your issue has been solved, i will now close the thread. Have a wonderful day !

Hi @kadox I would like to apologize for the inconvenience experienced. As we have informed through our social media, we have recently changed the server host. Unfortunately, as stated on our OFFICIAL PRO DISCORD, issues may be experienced at any moment. Please, do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. In your specific case the client disconnect you but doesn't kick you out. We highly suggest therefore to not try BOSS or PVP (and similar) until the servers will be stable. Unfortunately we cannot refund you of any of your lost item and we cannot reset any Boss cooldown as it would be unfair to others who accepted their losses due to crashing, regardless of our end or theirs. Unfortunately, the only thing you can do is fighting again Lance once it will be possible for you. I know it can be frustrating as losing part of your progress is frustrating, but i hope you can understand. Let me know if you have any further questions and please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of our servers. Have a wonderful day !

Hi @MuhdFath I'm sorry for the inconvenience. Could you please try the following: Try Alt+Tab Use an Escape Rope Try battling another player and losing, this should bring you back to your last visited Pokecenter Try typing /ref into the chat bar, or clicking the refresh arrow on the bottom toolbar Log out, and then back in Close the whole client and start PRO again Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @Fahimmollah796 I'm sorry for the inconvenience. As first, i want to state out that i had to move your post as you were spamming in our megathread. Keep in mind that spamming posts is strictly forbidden and may lead you to a forum ban. About your issue, I would like to inform you that quoting our EVOLUTION & DELEVELING MEGATHREAD With that said, as stated, to evolve your level 100 Riolu make sure it has 255 happiness by typing /happy 1-6 and make it win a wild battle during the day. Hope what said was helpful, let me know if you have any further questions. Have a wonderful day !

Hi [uSER=166319]@LunatikFTW[/uSER] I'm sorry for the inconvenience. As we have informed through our social media, we have recently changed the server host. Unfortunately, as stated on our OFFICIAL PRO DISCORD, issues may be experienced at any moment. Please, do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. We highly suggest therefore to not try BOSS or PVP (and similar) until the servers will be stable. However, i would like to inform you that we are aware of the issue and that our developer is working on a fix, since solving these issues is our main prioriy. Unfortunately, in case you were asking, i cannot refund you of your loss as it would be unfair towards the other players that accepted the loss of their progress due to crashing, regardless if on our end or their. -Quoting the COMMON ISSUES THREAD- Also, ensuring a proper connection on your end also helps minimize your losses. It is good to check on your internet provider to know when their downtimes will be as well as contacting them if you are not experiencing a stable connection. If the disconnect was caused by connection issues on your end, you may try the following: Call your internet provider. Troubleshoot Your Hardware. Opt for a wired connection if you’re using a wireless connection Turn Off Bandwidth-Hogging Plugins and Apps. Try a New DNS Server I know it can be frustrating to lose part of your progress, but i hope you can understand why i cannot refund in these cases. Please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server and let me know if you have any further questions. Have a wonderful day!

Hi @kazusalin I'm sorry for the inconvenience. I would like to inform you that, as you stated, it is currently not possible to donate. Unfortunately, we cannot give any estimated time for when donations will be back up. For now the only way to purchase coins is through other players, or to win them in events we have from time to time. When donations will be again available, we will make an announce on our OFFICIAL PRO DISCORD, so please stay tuned there for further announcements and updates. I hope what said was clarifying, let me know if you have any further questions. Have a wonderful day !

Hi @Dakks I'm sorry for the inconvenience. Could you please tell me if this happen during the chracter creation or while playing? Also, does something happen before you get disconnected? Looking forward to your reply, have a wonderful day !

As mentioned at the beginning of the thread: Therefore you can level your level 100 riolu when it has 255 happiness by making it battle a wild pokemon. Have a wonderful day !

I'm sorry for the inconvenience. I would like to inform you that the server are online and normally working. If you cannot access the game, could you please tell me what is the error you are experiencing? You can also attach a screenshot/video Also, could you please try to totally reset your router and internet connection and let me know if it works? If not, please check with the following questions. Looking forward to your reply, have a wonderful day !

Hi [uSER=2105104]@MonoAhriXDDD[/uSER] I'm sorry for the inconvenience. Could you please try the following: Try Alt+Tab Use an Escape Rope Try battling another player and losing, this should bring you back to your last visited Pokecenter Try typing /ref into the chat bar, or clicking the refresh arrow on the bottom toolbar Log out, and then back in Close the whole client and start PRO again Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @CaptainPoke78 I'm sorry for the inconvenience. I would like to inform you that quoting our EVOLUTION & DELEVELING MEGATHREAD With that said, as stated, to evolve your level 100 Riolu make sure it has 255 happiness by typing /happy 1-6 and make it win a wild battle during the day. Hope what said was helpful, let me know if you have any further questions. Have a wonderful day !

Hi @levi2234 I'm sorry for the inconvenience. I would like to inform you that all your stuck Pokémon have been moved to your last slots of your PC. Could you please check it? Also, in the future please use the POKEMON STUCK MEGATHREAD Have a wonderful day !