Shinohara

Hi @Dakks I'm sorry for the inconvenience. Could you please tell me if this happen during the chracter creation or while playing? Also, does something happen before you get disconnected? Looking forward to your reply, have a wonderful day !

As mentioned at the beginning of the thread: Therefore you can level your level 100 riolu when it has 255 happiness by making it battle a wild pokemon. Have a wonderful day !

I'm sorry for the inconvenience. I would like to inform you that the server are online and normally working. If you cannot access the game, could you please tell me what is the error you are experiencing? You can also attach a screenshot/video Also, could you please try to totally reset your router and internet connection and let me know if it works? If not, please check with the following questions. Looking forward to your reply, have a wonderful day !

Hi [uSER=2105104]@MonoAhriXDDD[/uSER] I'm sorry for the inconvenience. Could you please try the following: Try Alt+Tab Use an Escape Rope Try battling another player and losing, this should bring you back to your last visited Pokecenter Try typing /ref into the chat bar, or clicking the refresh arrow on the bottom toolbar Log out, and then back in Close the whole client and start PRO again Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @CaptainPoke78 I'm sorry for the inconvenience. I would like to inform you that quoting our EVOLUTION & DELEVELING MEGATHREAD With that said, as stated, to evolve your level 100 Riolu make sure it has 255 happiness by typing /happy 1-6 and make it win a wild battle during the day. Hope what said was helpful, let me know if you have any further questions. Have a wonderful day !

Hi @levi2234 I'm sorry for the inconvenience. I would like to inform you that all your stuck Pokémon have been moved to your last slots of your PC. Could you please check it? Also, in the future please use the POKEMON STUCK MEGATHREAD Have a wonderful day !

Hi @Shanruro I'm sorry for the inconvenience. I would like to inform you that, as a way to solve this issue, i can offer you a Magic Mirror which is an item that permit you to customize your character while in game and that you will be able to use after the 4th badge in kanto. Therefore, you can rush the customization of your character and change it later through this item. Is it fine for you? Looking forward to your reply, have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, plesae don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, plesae don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @heronlibra Thank you for your patience. I would like to inform you that i've sent you, through mailbox, a Magic Mirror. You should be able to take it from the Mailbox once you've the 4th Badge of Kanto. Unfortunately, you have to wait until the 4th badge of Kanto, but you will be able to totally customize again your character. Let me know if you have been able to solve the issue and if you have any further questions. Have a wonderful day !

As i cannot offer further support, i will now close the thread. I'm really to see you understand the situation and want to thank you for this. Please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server . If you have any further questions, please don't hesitate to ask. Have a wonderful day !

Hi @Libayasan I would like to apologize for the inconvenience and the situation. We are aware of the fact that the server are currently having issues, and i can assure you that our Developer is working on fixing the issues. About the event, i would like to inform you that it was intended to finish the 6th January but in the end we decided to extended it to 16th January as a way to apologize about the server status/issues and because we understood that it would have been unfair towards the players to close it the 6th January without extending it. Unfortunately, i cannot fulfill your request and cannot help you to get Xmas Manaphy because if i would do that for you it would be unfair towards all the other players that didn't have the chance to catch the Xmas version of Manaphy. However, as i cannot offer further support to you for this situation and since every your questions have been answered, i will now close the thread. I'm sorry to disappoint you but i hope you can understand. In case you should have any further questions, please don't hesitate to ask. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, plesae don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @ContacTech I'm sorry for the inconvenience. I would like to inform you that i've sent you, through mailbox, a Magic Mirror. You should be able to take it from the Mailbox once you've the 4th Badge of Kanto. Unfortunately, you have to wait until the 4th badge of Kanto, but you will be able to totally customize again your character. Let me know if you have been able to solve the issue and if you have any further questions. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, plesae don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, plesae don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @joseph101 I'm sorry for the inconvenience. I would like to inform you that if you would like to have another chance to catch Entei, then you have to fight Nikola and beat him. Nikola can be found in the Unknown Place, located in the Trainer valley. You can check our guide to see how to reach him, the requirements and his team : TRAINER VALLEY GUIDE Take note that, unfortunately, i am unable to respawn Entei for you because it would be unfair towards all the players that accepted the fact they had to fight Nikola in order to respawn the Legendary Pokémon they wanted to catch after a disconnection. I'm sorry to disappoint you but i hope you can understand. Let me know if something is unclear or if you have any further questions, have a wonderful day !

Hi @sojiro41 I'm sorry for the inconvenience. Could you please provide the video you said you recorded? Looking forward to your reply, have a wonderful day !

Hi @jacky1468 I'm sorry for the inconvenience. I would like to inform you that the server are online and normally working and they are online. Unfortunately the status page on our website is currently not working properly and we are aware of that and working to fix it. If you cannot access the game, could you please tell me what is the error you are experiencing? You can also attach a screenshot. Also, could you please try to totally reset, your router and internet connection and let me know if it works? If not, please check with the following questions. Looking forward to your reply, have a wonderful day !

Hi @joseph101 I'm sorry for the inconvenience. I would like to inform you that, as you stated, it is currently not possible to donate. Unfortunately, we cannot give any estimated time for when donations will be back up. For now the only way to purchase coins is through other players, or to win them in events we have from time to time. When donations will be again available, we will make an announce on our OFFICIAL PRO DISCORD, so please stay tuned there for further announcements and updates. I hope what said was clarifying, let me know if you have any further questions. Have a wonderful day !

Hi @HarryMarshall I'm sorry for the inconvenience. I would like to inform you that it seems like you correctly merged your account and that this is a common issue experienced after the merge. To solve it, please go ahead and change your password from the DASHBOARD, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) Quoting from the Everything about the merge thread, that you can check for any further experienced issue : Let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @Amberleethemoon I'm sorry for the inconvenience. I would like to inform you that in-game password and forum password may differ. Could you please try to change your password from the DASHBOARD making sure to select one Alphanumerical (the characters allowed from A to Z and 0 to 9).You might try this procedure couple of times. Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. Have a wonderful day !

I'm sorry for the inconvenience. I would like to inform you that i've sent you, through mailbox, a Magic Mirror. You should be able to take it from the Mailbox once you've the 4th Badge of Kanto. Let me know if you have been able to solve the issue and if you have any further questions. Have a wonderful day !

Hi [uSER=1010144]@GoreGasmic[/uSER] I'm sorry for the inconvenience. I would like to inform you that i've forwarded your issue to our content scripter team and that your issue should now be solved. Could you please log and check it? You can try even to change map to see if the NPC is back. Looking forward to your reply, have a wonderful day !