Shinohara

Hi @djsakib ! I'm sorry for the inconvenience. This was an issue caused by mismatched IDs for the clothing. However, i would like to inform you that a fix has been added into the game. Fashion Girl Emily in Celadon Mart 1 is able to exchange between Goth and Autumn Colored Clothes for free. This is so you can trade in your clothes and have them changed back to normal. Let me know if you have any further questions, have a great day !

Hi @Aleber09 ! I'm sorry for the inconvenience experienced. I would like to inform you that we are aware of this issue and it has been forwarded to the relevant parties. There is not an estimated time for when it will be fixed. Take note that staff members are volunteers and they act in their own time. You can keep an eye out in the #announcements channel of our OFFICIAL PRO DISCORD for further announcements. Again, I'm sorry for the inconvenience and hope you can understand. Have a wonderful day!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. Have a wonderful day !

Hi @love2811 ! I'm sorry for the inconvenience. Could you plese try to install the latest version of the the .NET Framework and try to launch again the client. If this should not work, please try the followin: Delete all your PRO Files and reinstall the new client found here Restart your computer Run the program as Administrator Disable your Firewall and Reinstall. Put all PRO Files in a different folder Install .NET Framework 4.0 if client closes but patcher doesn't open. Looking to your reply.

Hi @Jazlan94 ! I would like to inform you that, for the Kanto Elite Four, you can train your Pokémon in the Victory Road or in Seafoam B4F since those are the only areas you can access with your progress. Take note that it is possible. and suggested, to beat the Elite Four simply using a Gyarados and a Gengar with a level around 85 and not necessarily level 100. Also, keep in mind that evolving your Pokémon will make them require more experience to level up. Therefore, it is suggested to evolve them when they are high levels. For further info you can refer to our guide HOW TO LEVEL UP FAST. Let me know if you have any further info, have a wonderful day!

Hi @PokeyBawllls ! I'm sorry for the inconvenience. Unfortunantely, we are unable to de-evolve pokemon due to technical restraints. The only thing we can do is deleveling Pokémon, but not de-evolving them. This is stated in our Evolution & Deleveling Request Megathread: If you are interested, i suggest you to hunt for a Rattata in the Mt. Silver Expert belt, as it can be encountered at level 50-54. Then, you can level it up in Mt. Silver, Dragon Den, Seafoam BF4, Victory Road. Let me know if you have any further questions.

Hi @Madtrainer ! I'm sorry for the inconvenience. The example you provided is not valid since, in case of the burn, softboiled would go before the burn damage . Take note that there is a bug regarding recoil damage moves-items and confusion where, sometimes, if opponent's Pokemon faints due to one of those, your Pokemon will not complete the chosen move. The issue has been forwarded to our developers, and it will be fixed as soon as possible. Take note that there is not an estimated time for this to happen since staff members are volunteers and they act in their own time, therefore our developers may be busy. You can keep an eye out on our OFFICIAL PRO DISCORD for further announcements. We are sorry for the inconvenience, and hope you can understand. Have a great day !

Could you please try disabling full-screen optimizations of the game. First, right click the application, then click properties. Afterwards, select compatibility then tick the box that says 'Disable full screen optimizations', click okay and finally, click apply. [spoiler=Disabling fullscreen optimizations] If that doesn't resolve your issue, then you may try the following options. • Run the game in compatibility mode • Update your Display/Graphical Drivers • Update your Windows Version • Add an exception for the client in your Firewall and Antivirus • Clear out your Physical Memory or Ram to free up space • Terminate processes you don't need in the Task Manager Looking to your reply, have a great day !

Have you tried to do that with both the resolution 1024x768 and 800x600 and see if it works with one of them? ▪︎ Change your desktop screen resolution from your Windows settings ▪︎ Launch your PRO game client ▪︎ Once the game is open, revert your resolution change back to your initial one In theory, it should work with one of them. You can also change resolution to 1024, restart your PC and try again. Also, make sure to not change resolution before the game is open. Looking to your reply.

Hi @luunsky ! I'm sorry for the inconvenience. Could you please check, by checking our SEVII ISLAND GUIDE if you've really defeated all of them? Please, check it accurately. -Quoting for Visibility- Looking to your reply, have a wonderful day!

Hi @BangDang ! I'm sorry for the inconvenience. I would like to inform you that it is currently not possible to access that area and we won't provide any information about it yet. Take note that when we release new updates and contents, we always announce that on our OFFICIAL PRO DISCORD. Therefore, you can keep an eye out there for further announcements. Let me know if you have any further questions, have a great day !

Please, take a screenshot of all the resolutions you can change on your Windows settings. This is how to do that in windows 10 HOW TO CHANGE RESOLUTION WINDOWS 10 This is how to do that in windows 7 HOW TO CHANGE RESOLUTION WINDOWS 7 Looking to your reply.

Could you please take a screenshot of that?

I'm happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. Have a wonderful day !

Hi @RonaldoNazario ! I'm sorry for the inconvenience. Could you please try the following: ▪︎ Change your desktop screen resolution from your Windows settings ▪︎ Launch your PRO game client ▪︎ Once the game is open, revert your resolution change back to your initial one You probably have to try the said procedure couple of times with different resolutions, but first try with the 1024x768. Looking to your reply, have a great day !

Since we solved it in game and your issue has bee solved, i will now lock the thread. You can check this GO TO SINNOH GUIDE if you need help with the location of the sinnoh-quest npc locations. If you have any further questions, please don't hesitate to ask. Have a wonderful day !

Hi @PokemonDzoto ! I would like to inform you that, with the latest spawn update, we have added a temporary spawn for Rotom in Acuity Lakefront. You can find the spawn changelog here: SPAWN CHANGELOG. It is also possible to obtain a free Rotom in the Mt. Coronet once you are Sinnoh Champion. As last, there is a chance for the PVE MASTER to choose Rotom as one of the 5 Pokémon of the week, and in case it happen you can buy one for 50 PVE COINS. These are all the places where you can encounter Rotom in the wild: Rotom #Map Area Daytime Rarity MS Level Item Acuity Lakefront Land M/D/N Tier 9 No 5-10 - Haunted Site Excavation 00:00-23:59 Tier 9 No 15-25 - Mt. Pyre 4F Morty (Reward) M/D/N - No 15 - Let me know if you have any further questions, have a wonderful day !

Hi @Dizzy003 ! I'm sorry for the inconvenience. Since you have alredy tried something, could you please accurately try the following: Restart your computer Install the latest version of .NET Framework Delete all the game files, disable your Firewall and Antivirus and reinstall running it as administrator. Put all PRO Files in a different folder Looking to your reply, have a great day !

Hi @zfradash ! I'm sorry for the inconvenience. It seems like you have already battled Symphonia, could you please confirm that? In this case you should go to Ilex Forest (Johto) and find Indragiri. To battle Indragiri you need to show a Illumise with your OT. About your Deep Sea Tooth, i can see you've a caught/evolve data of Huntail which you obtained today. Is it possible you used it to evolve your Clamperl into Huntail?. Take note that you can obtain a Deep Sea Tooth in the following ways: Looking to your reply, have a great day !

Hi @Cyqi ! Since you've been helped with your trade-evolution, i will now lock the thread. Please, use our Evolution & Deleveling Megathread if you will need again to trade-evolve or delevel your Pokémon in the future. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. Have a wonderful day !

Hi [uSER=2207764]@BabyPika[/uSER] ! I'm sorry for the inconvenience. I would like to inform you that it is currently not possible to access that area and we won't provide any information about it yet. Take note that when we release new updates and contents, we always announce that on our OFFICIAL PRO DISCORD. Therefore, you can keep an eye out there for further announcements. Let me know if you have any further questions, have a great day !

Hi @iplinsky ! Thank you for your patience. Your account has now been unmerged. Please, make sure to select the correct server this time. Remember that the server where you have more hours of play time is Red Server, where you have 351 hours. Take note that we will not be unmerging your account once again if you will do the same error. You can follow this guide below to see how to merge. [spoiler=Step 1]Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done! Let me know if your issue has been solved and if you have any further question. Have a great day !

Could you please check back the following: Delete all your PRO Files and reinstall the new client found here Restart your computer Run the program as Administrator Disable your Firewall and Reinstall. Put all PRO Files in a different folder Install .NET Framework 4.0 if client closes but patcher doesn't open. Please, make sure to TRY ALL OF THEM ACCURATELY.

Could you please go back to Pastoria City and go to Valor Lakefront and check if you can enter and fight the team galactic? Anyway, I have forwarded this issue to the relevant parties in order to accurately check if anything is wrong. Please be patient until you will receive a reply and take note that there is not an estimated time for when you will receive a reply since our staff may be busy. Again, i'm sorry for the inconvenience. Have a great day !