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Everything posted by Shinohara
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silver server ms not showing as active in game
Shinohara replied to Monhuntress's topic in General Support
Hi @monhuntress ! I would like to inform you that the ' Membership Date ' you can see in the dashboard is the expiration date, and not the activation one. That means that your Membership expired the 22 November 2018. Is it possible that you activated the 3 Days Membership Medallion that was given as a gift from us to all the players, thinking it was instead of 30 days? Also, please refrain from posting your personal info, such as email and ip, as those are mean to be kept private. Let me know if you have any further questions. -
I'm really happy to see that you issue has been solved. With that said, i will now lock the thread. If you have any further questions, please don't hesitate to ask. I wish you a wonderful day !
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Hi there! As stated by Verdigris, which i want to thanks, the new balls can be obtained through the Advent Boss and you can also get them, if you are lucky, on the Eumi Casino. Take note that to partecipate to the event, you must have already defeated the Hoenn E4 and not be locked in any region! In addition, remember that you can access Eumi Island Town by talking with Sailor Jacob in Lilycove City Harbor. Further info about the event can be found here: CHRISTMAS EVENT 2018 Take note that the list of the items obtainable through the event are not public and it is intended to be like that in order to leave the players enjoy the event and discover them. With that said, since your question have been answered, i will now lock the thread. If you have any further questions, please don't hesitate to ask. Have a great day and good luck with the event !
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Hi @dukmak ! We're sorry for the inconvenience. The servers are correctly working, could you please try to restart your router or internet connection? Also, please check the following things. Looking to your reply. Have a wonderful day !
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Missing Abandoned Pokémon (Staryu) from Goldenrod (solved)
Shinohara replied to Emiliho's topic in General Support
Hi @Emiliho! I'm sorry for the inconvenience. I would like to inform you that, as you stated, that the Abandoned Pokémon that you can find in Goldenrod City can be a Spinarak, or an Aryados. Also, Staryu can be found, as an Abandoned Pokémon, in Olivine City. If you are interested, you can check this guide to see which are the Abandoned Pokémon : PRO WIKI ABANDONED POKEMON However, since i can see that you've found the answer to your question, i will now lock the thread. If you have any further questions, please don't hesitate to ask. Have a great day ! -
Hi @lKaory ! We are sorry for the inconvenience. We would like to inform you that, unfortunately, we are unable to refund your Zorua or the ultra balls you used as it would be unfair towards the other players that accepted their loss due to a crash. - Quoting our GENERAL SUPPORT MEGATHREAD - We would like to inform and ensure you that even if the server stability isn't perfect, we're always working and trying to improve it. We also suggest to relog after you capture any important Pokémon, as relogging would force save your Pokémon preventing any loss due to a crash. Once again we are really sorry for the inconvenience. Since we can't offer further support about this situation, i will now lock the thread. If you have any further questions, please don't hesitate to ask. We wish you a great day !
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Hi @AleLinsa ! I'm sorry for the inconvenience. I would like to inform you that Headbutt require 150+ Happiness and the first badge of Kanto to work. -Quoting from our HAPPINESS GUIDE - You can check the happiness of your Pokémon by doing /happy 1-6 in the chat. The number is the number of the slot your have your Pokémon. Please, let me know if you have been successfull in solving your issue. Have a wonderful day !
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Hi @Kevinmallari ! Could you please go in Celadon and enter in the building next to the Pokecenter,go on the Roof Top by taking the elevator and then interact with the old man into the house? Please, let me know if he gives you the map and please take a screenshot of the dialogue in case he should not give you the map. - Quoting for Visibility from the LEGENDARY MEGATHREAD - Also, please refraim from creating multiple threads with the same topic as it is forbidden. Please let me if you have been successful in solving your issue.
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I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. I wish you a wonderful day and welcome back on PRO !
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I'm happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. Have a wonderful day and welcome back on PRO !
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Hi @floresta ! We're sorry for the inconvenience. We would like to inform you that Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. To get back your progress you have to log in the DASHBOARD and merge your accounts. Please, remember to select the correct server as your main server. I can see that, on this account, you have 667 hours of playtime on the Blue Server, that means that your progress is there and you will have to choose the Blue Server as your main. Also, please be sure to read the EVERYTHING ABOUT THE MERGE for questions you may have as well as if you encounter issues whilst merging. Remember to download also the latest client, which you can download from here PRO DOWNLOAD PAGE Let me know if you have been successful in solving your issue and if you have any further questions. Have a wonderful day !
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Hi @Kevinmallari ! We are sorry fro the inconvenience. We would like to inform you that the requirements for mew are the following: Get 225h+ playtime Be Johto Champion 71 evolved Pokemon ✭ Get Dragon Medallion Get All Kanto Pokemon caught (except that need to be seen) For further info about how to catch a legendary, you can use the LEGENDARY MEGATHREAD. Let me know if you have any further questions. Have a wonderful day !
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Rocket team members stuck in the wall
Shinohara replied to Coderedninjaz's topic in NPC & Scripting Bugs
Hi @coderedninjaz ! Thank you for reporting this. However, we would like to inform you that this is not a bug. Those Team Rocket Grunts have been teleported there from Abra. If you will interact with the Nurse Joy at the Silph Co. 5F, she will tell you "Abra took care of this floor. Who know where he teleported those team rocket grunts?" You can normally proceed with the story without any problem. You can use this guide KANTO WALKTHROUGH in case you need help in completing it. With that said, i will now lock the thread. If you have any further questions, please don't hesitate to ask using the correct sub-forum. We wish you a wonderful day !- 1 reply
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My sprite and others, on screen
Shinohara replied to Nanase's topic in Client Bugs; Music, Graphics, etc.
I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. I wish you a great day ! -
Hi again @Spyke90 ! Could you please delete the client and all the remaining files, temporary files included (.zip and files in the trashbin too) and then redownload the latest client from PRO WEBSITE DOWNLOAD PAGE. You can use a software like CCLEANER to help you delete the temporary files in the easiest way. If that should not solve your issue, please clear cache and cookies, then try to use a different browser and change again your password from the DASHBOARD making sure again to choose an alphanumerical one. Also, be sure to type the correct password while you try to make the log in. Let me know if you have been successful to fix your issue with the said methods. Have a great day !
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Could you please log in the DASHBOARD and change your password making sure to use an alphanumerical one? (characters from A to Z and 0 to 9, other characters such as a # are not allowed) You may have to try to change it couple of times before it working. Please, let me know how it goes.
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Hi @Spyke90 ! We're sorry for the inconvenience. We would like to inform you that the servers are currently offline for a Maintenance. There is not an estimated time for when the servers will be online again, you can keep an eye out in the OFFICIAL PRO DISCORD to be notified for when they will. You can also check server status by doing ^up in #bot-commands on our discord However, the client have been updated today. If you didn't do that already, could you please download it from PRO WEBSITE DOWNLOAD PAGE and try to access the servers when they will be online? If you won't be able to access the servers when they will be online, please check the following things: Also, can you please tell me what is the error you receive while you normally try to access the game? Take note that you will have to wait for the servers going back online to be able to test it. Looking for a reply, have a great day !
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silver server Cannot connect to server please help
Shinohara replied to Aakash7's topic in General Support
Hi there ! We're sorry for the inconvenience. The servers are currently down due to the new client update maintenance. Afterwards, you should be able to log on again. I would also like to inform and ensure you that your account won't be deleted, and you will be able to play normally with your progress. Take note that there is not an estimated time for when the servers will be online again, you can keep an eye out in the OFFICIAL PRO DISCORD to be notified for when they will. You can also check server status by doing ^up in #bot-commands on our discord. You will need to download the new client from the PRO DOWNLOAD PAGE in order to play the game. Also, please refrain from asking regarding server status here as it is forbidden as stated in the General Support Rules. With that said, i will now lock the thread. Please be patient until the servers will be online again. Have a great day ! -
Hi there ! We're sorry for the inconvenience. The servers are currently down due to the new client update maintenance. Afterwards, you should be able to log on again. Take note that there is not an estimated time for when the servers will be online again, you can keep an eye out in the OFFICIAL PRO DISCORD to be notified for when they will. You can also check server status by doing ^up in #bot-commands on our discord. You will need to download the new client from the PRO DOWNLOAD PAGE in order to play the game. Also, please refrain from asking regarding server status here as it is forbidden as stated in the General Support Rules. With that said, i will now lock the thread. Please be patient until the servers will be online again. Have a great day !
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Hello everyone and welcome to the Fishing Guide ! This guide will introduce you to the fishing mechanics and its system. Fishing is a special mechanic that allows the player to encounter Pokémon that live in water. When a Pokémon can be obtained through fishing, a Fishing Rod icon appears in the spawn list of each map. ] Keep in mind that fishable Pokémon are tagged with "Fish." There are 3 different types of Rods: Old Rod, Good Rod and Super Rod. To fish, choose your the rod from your backpack, or move it in the hotkey toolbar and select from there, while standing near water and wait 4 seconds. To find out where any Pokemon spawn and what rod they require, you can use the commands ^s pokemon or ^s map on our OFFICIAL PRO DISCORD . Using a Rod of an higher tier than the one required to fish the Pokémon will allow the Player to encounter the Pokemon anyway. Old Rod It is obtainable for free by the fishing guru in a Vermilion City house. Good Rod It is purchasable in Fuchsia City House 1 for 15,000 pokedollars. To be able to buy this, you must first have the Old Rod. Super Rod It is purchasable in Olivine City House 1 (from the desk-bound NPC) for 75,000 pokedollars. To be able to buy this, you must first have the Good Rod.
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Hi @Julian888 ! We're sorry for the inconvenience. We would like to inform you that, unfortunately, we are not able to de-evolve any Pokémon as stated in our EVOLUTION & DELEVELING MEGATHREAD: The only help we can offer about that are de-leveling and help with trade evolutions. As your question have been answered, i will now lock the thread. If you have any further questions, please don't hesitate to ask. Have a great day !
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black spots instead of charactrers and pokemons on screen
Shinohara replied to Deathlybig's topic in General Support
Hi @DeathlyBIG ! We're sorry for the inconvenience experienced. We would like to inform you that this is an error that occur mainly on older systems. Could you please try to update your operative system or your graphic card and see if this fix your issue? If you're still unable to see your character, you may have to wait until the more updated client is released soon You can keep an eye out in the #announcement channel of our OFFICIAL PRO DISCORD for further announcements. Let me know if you have any further question, have a great day ! -
Hi @GOis ! We're sorry for the inconvenience. Could you please try to log out and wait like 5 minutes and then relog and try again? If that should not fix your issue, could you please delete/uninstall the client and all the remaining files on your device, temporary files included. After that, download again the latest version of the client from POKEMON REVOLUTION DOWNLOAD and try again to teach those moves. Take note that, unfortunately, we're not able to refund you of your loss money because this would be unfair towards other players. Please, let us know if you have been successful in solving your issue. Have a great day !
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Hi [uSER=2207764]@BabyPika[/uSER] ! We would like to inform you that, as stated by [uSER=1684656]@Cartidu06[/uSER] and [uSER=1435073]@ryoINDRA[/uSER] -which we want to thanks-, you can find the Iron Defense TM Tutor in the Mt. Silver 1F. Take note that the cost of the move is 8,000 pokedollars. Remember that you are able to check the location of each TM-HM & Move Tutor by checking our official TM HM & MOVE TUTOR GUIDE and by using the command ^info <move> in our OFFICIAL PRO DISCORD. With that said, let me know if you have any further question.