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Shinohara

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Everything posted by Shinohara

  1. Hi @Cyqi ! Since you've been helped with your trade-evolution, i will now lock the thread. Please, use our Evolution & Deleveling Megathread if you will need again to trade-evolve or delevel your Pokémon in the future. Have a wonderful day !
  2. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread. Have a wonderful day !
  3. Hi [uSER=2207764]@BabyPika[/uSER] ! I'm sorry for the inconvenience. I would like to inform you that it is currently not possible to access that area and we won't provide any information about it yet. Take note that when we release new updates and contents, we always announce that on our OFFICIAL PRO DISCORD. Therefore, you can keep an eye out there for further announcements. Let me know if you have any further questions, have a great day !
  4. Hi @iplinsky ! Thank you for your patience. Your account has now been unmerged. Please, make sure to select the correct server this time. Remember that the server where you have more hours of play time is Red Server, where you have 351 hours. Take note that we will not be unmerging your account once again if you will do the same error. You can follow this guide below to see how to merge. [spoiler=Step 1]Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2]Select the desired merge option; once you get the successful merge dialogue, you're done! Let me know if your issue has been solved and if you have any further question. Have a great day !
  5. Could you please check back the following: Delete all your PRO Files and reinstall the new client found here Restart your computer Run the program as Administrator Disable your Firewall and Reinstall. Put all PRO Files in a different folder Install .NET Framework 4.0 if client closes but patcher doesn't open. Please, make sure to TRY ALL OF THEM ACCURATELY.
  6. Could you please go back to Pastoria City and go to Valor Lakefront and check if you can enter and fight the team galactic? Anyway, I have forwarded this issue to the relevant parties in order to accurately check if anything is wrong. Please be patient until you will receive a reply and take note that there is not an estimated time for when you will receive a reply since our staff may be busy. Again, i'm sorry for the inconvenience. Have a great day !
  7. Hi @obelix147 ! I'm sorry for the inconvenience. Could you please check as first thing if you meet the requirements to play the game: Looking to your reply.
  8. Can you please try to play with a VPN? This should allow you to get on the server.
  9. I'm happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now lock the thread in order to avoid necro-posting in the future. Have a great day !
  10. Hi @ZaKzooKK ! I'm sorry for the inconvenience. Could you please try to restart and reset your router and internet connection and let me know if it works? If not, please check with the following questions. Looking to your reply.
  11. Hi @Asifhassan ! I'm sorry for the inconvenience. I've recovered your Tentacool. It should be in the last slots of your PC. Please, be careful in the future. Also, for future reference, please remember to use the RESTORE MEGATHREAD. Since we talked in game and checked if the Pokémon was there, and you confirmed that, i will now lock the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day !
  12. Since we have solved this issue on discord, i will now lock the thread. If you have any further questions, please don't hesitate to ask. Have a great day !
  13. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said i will now lock the thread. Have a great day ! [The anime in the signature is One Piece !]
  14. I'm sorry for the inconvenience. Could you please accurately try the following: Delete all your PRO Files and reinstall the new client found here Restart your computer Run the program as Administrator Disable your Firewall and Reinstall. Put all PRO Files in a folder and not directly in your drive. Please attach screenshot of folder path if this doesn't fix it. Install .NET Framework 4.0 if client closes but patcher doesn't open. Please, let me know if you have been successful in solving your issue. Have a great day !
  15. Hi @kietka134 ! I'm sorry for the inconvenience. Could you please tell me if all your client become black and you can't access both the servers, or if you can access silver but not gold? Looking to your reply.
  16. Hi @Pong65 ! I'm sorry for the inconvenience. I would like to inform you that Tangela evolves into Tangrowth, even if level 100, after winning a battle while knowing the move Ancient Power. Ancient Power is a move learnt by level up, therefore you can teach it back to your Tangela by interacting with the Move Relearner and paying 2000 pokedollars. You can find the Move Relearner at the following locations: Please use the Evolution and Deleveling Megathread in the future. Also, refrain from double posting your threads . Let me know if you have been successful in solving your issue. Have a great day !
  17. Hi @Thunderofwar ! I'm sorry for the inconvenience. This is a common issue that may occur after the merge. Quoting our Everything about the merge - FAQ & ISSUES thread. That means that you have to change your password from the DASHBOARD making sure to choose an alphanumerical one (Characters allowed from A to Z and 0 to 9). Please, let me know if you have been successful in solving your issue and if you have any further questions. Have a great day !
  18. Hi @OnimushaWarlord ! I'm sorry for the inconvenience. I was not able to reconstruct the error. Can you try to log out for 5 minutes then reconnenct and try again? If that should not sovle the issue, could you please delete/uninstall the client and all the remaining files on your device, temporary files included. After that, download again the latest version of the client from POKEMON REVOLUTION DOWNLOAD and try again to use the move relearner? Take note that, unfortunately, we're not able to refund you of your loss money or TM because this would be unfair towards other players. Please, let us know if you have been successful in solving your issue. Have a great day !
  19. Hi @DemonsWrath ! I'm sorry for the inconvenience. After you beat Pastoria Gym,go to the north of pastoria city and you will find a Galatic Grunt there you need to follow him though routes 213 & Valor Lakefront you need to beat him! After that, you need to go up and talk with Cynthia, she will give you the Secret Potion ask you to give that to the Psyducks in Route 210. She will also ask to give the Old Charm to her Grandma in Celestic Town. For further info related to Sinnoh's story, you can check our guide: COMPLETE SINNOH WALKTHROUGH Let me know if you have been successful in solving your issue. Have a great day !
  20. I would like to inform you that i have forwarded your request to an Admin. Please, be patient as you wait to be unmerged. Remember to not make any trades in your Silver account in the while and take note that there is not an estimated time for when your account will be unmerged as our developers may be busy. If you have any further questions, don't hesitate to ask. Have a wonderful day.
  21. Hi @Yehshua ! I'm sorry for the inconvenience. Could you please try the following: Delete all your PRO Files and reinstall the new client found here Restart your computer Run the program as Administrator Disable your Firewall and Reinstall. Put all PRO Files in a folder and not directly in your drive. Please attach screenshot of folder path if this doesn't fix it. Install .NET Framework 4.0 if client closes but patcher doesn't open. Please, let me know if you have been successful in solving your issue. Have a great day !
  22. Hi @toiladanhp ! I'm sorry for the inconvenience. Could you please try the following: Delete all your PRO Files and reinstall the new client found here Restart your computer Run the program as Administrator Disable your Firewall and Reinstall. Put all PRO Files in a folder and not directly in your drive. Please attach screenshot of folder path if this doesn't fix it. Install .NET Framework 4.0 if client closes but patcher doesn't open. Please, let me know if you have been successful in solving your issue. Have a great day !
  23. Hi @ShanksRed ! I'm sorry for the inconvenience. Could you please try the following: Put all PRO Files in a folder and not directly in your drive. Please attach screenshot of folder path if this doesn't fix it. Restart your computer Run the program as Administrator Disable your Firewall and Reinstall. Install .NET Framework 4.0 if client closes but patcher doesn't open. Delete all your PRO Files and reinstall the new client found here About your ban, it won't be discussed outside of the DISCIPLE APPEAL SECTION, as stated in our RULES, and your current open appeal because that is forbidden. Just be patient and remember that you can bump your thread every 24 hours. Let me know then if you have been sucessful in fixing your client issue. Have a great day !
  24. Hi @misenn ! I'm sorry for the inconvenience. Could you please try the following? Delete all your PRO Files and reinstall the new client found here Restart your computer Run the program as Administrator Disable your Firewall and Reinstall. Put all PRO Files in a folder and not directly in your drive. Please attach screenshot of folder path if this doesn't fix it. Install .NET Framework 4.0 if client closes but patcher doesn't open. Please, let me know how it goes. Have a great day !
  25. Unfortunately, we're not providing any support for Linux users as of now, but that doesn't mean we wont do that in the future. Although there's no guarantee that we will do that. Basically, it's because our Developer can't use IL2CPP on Linux. We're still looking for a workaround to this as we understand we have a small yet significant player base from Linux as well. I understand your concern, but as of now we can't do much. You'll simply have to wait until a potential Linux client is released in the future. However, there is no estimated time for this. Please do note that PRO staff are volunteers and act in their own time. However, i would like to ensure you that we're working to bring new updates and contents for all the players to enjoy. You can keep an eye out in our OFFICIAL PRO DISCORD for further announcements. I'm really sorry for the inconvenience, and hope you can understand. Let me know if you have any further questions.
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