Shinohara

Hi @PBNJwolf I'm sorry for the inconvenience. I would like to inform you that the "there's no patch available" messages comes out just to inform you that your client is the latest and most updated one and doesn't need any update. Usually the message is hidden and can't be seen from players, however even if you are able to see that you should be able to log in the game without any problem since your client is the most updated one. The reason of why you were getting the "connection lost" error is because the server were down due to technical issue, however they are now back online and you should be able to log in the game without any problem. I would also like to inform you that crashes can still happen, even if our developers have reduced them a lot by applying several fixes. Nevertheless, our developers are working non-stop in order to completely fix the issues and minimize/avoid any possible crash. Many updates have been made already and others will follow, included the rework and complete re-implementation of python in PRO and as well fixes in the server code that should help to solve most of the issues and help to pinpoint the others. Please, stay tuned on our OFFICIAL PRO DISCORD in order to be notified of any possible announcement about Pokemon Revolution Online. As the issue has been solved, I will now close this thread. Have a wonderful day

Hi @KazaDanilova I'm sorry for the inconvenience. Unfortunately services like Google Driver are, in most of the situation, not really suggested to upload files that will be downloaded from many people because when Google detect that a lot of people is downloading/downloaded that file in a short amount of time, it automatically lock the file and do not permit anyone to download it anymore However, we have uploaded our client on 3 different websites: Mega, Mediafire and Void; and one of these 3 should be available to you. Could you please try to download the client by heading to our WEBSITE - DOWNLOAD PAGE and try all the available download links? Looking forward to your reply, have a wonderful day !

Once again, I sincerely apologize for the inconvenience. As proper information have been given and i cannot offer further support in this specific case, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day and thanks for understanding!

Hi @nettto123 I'm sorry for the inconvenience. Unfortunately, if that doesn't work on your phone, it means that the error is on your end and we are not able to work on it since it's not an issue on our end. Also, I'm sorry to inform you that there's no other way to open the console if not in that way and there's no guarantee that any other way to do that will be added to the game, i'm sorry about that. As proper information have been given and i cannot offer further support in this specific case, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day and thanks for understanding!

Hi @PunchedRockstar I'm sorry for the inconvenience. I would like to inform you that it seems like you correctly merged your account and that this is a common issue experienced after the merge. It is possible that you may need to change password more times, therefore could you please try to change password again? Please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) Quoting from the Everything about the merge thread, that you can check for any further experienced issue : Let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @Gabriel91Ceppo I'm sorry for the inconvenience. I would like to inform you that every time that a Pokémon get traded, its Happiness get reset to 70. Also, every time that your Pokémon faint, it lose 5 happiness points. These are the only ways of how your Pokémon can lose Happiness and there should not be any other way. I hope the information given provided some clarification, please let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi @YeKeToXicK I'm sorry for the inconvenience. I would like to inform you that the server were offline due to technical issue and they are now back online. Could you please try to log on your account and tell me if your issue has been solved? Looking forward to your reply, have a wonderful day !

Hi @Abhaymishra I'm sorry for the inconvenience. I would like to inform you that the servers were down due to a maintenance in order to fix some of the issues that were causing the crash of the servers. However, the servers are now online and you should be able to log in the game without any problem. I would also like to inform you that crashes can still happen, even if our developers have reduced them a lot by applying several fixes. Nevertheless, our developers are working non-stop in order to completely fix the issues and minimize/avoid any possible crash. Many updates have been made already and others will follow, included the rework and complete re-implementation of python in PRO and as well fixes in the server code that should help to solve most of the issues and help to pinpoint the others. Please, stay tuned on our OFFICIAL PRO DISCORD in order to be notified of any possible announcement about Pokemon Revolution Online. As the issue has been solved, I will now close this thread. Have a wonderful day

Hi there ! I'm sorry for the inconvenience. I would like to inform you that the servers were down due to a maintenance in order to fix some of the issues that were causing the crash of the servers. However, the servers are now online and you should be able to log in the game without any problem. I would also like to inform you that crashes can still happen, even if our developers have reduced them a lot by applying several fixes. Nevertheless, our developers are working non-stop in order to completely fix the issues and minimize/avoid any possible crash. Many updates have been made already and others will follow, included the rework and complete re-implementation of python in PRO and as well fixes in the server code that should help to solve most of the issues and help to pinpoint the others. Please, stay tuned on our OFFICIAL PRO DISCORD in order to be notified of any possible announcement about Pokemon Revolution Online. As the issue has been solved, I will now close this thread. Have a wonderful day

Hi @Zantensa I'm sorry for the inconvenience. I would like to inform you that your issue has been forwarded to our Content Scripter that will look into that. Unfortunately, there is not an estimated time as for when i will be able to give you any news about it, however we will personally update you as soon as we will have any information about that. Please, be patient in the while. Have a wonderful day !

Hi @PokeyBawllls I'm sorry for the inconvenience. I would like to inform you that, unfortunately, you cannot transfer servers as of now due to the topic being closed (It was closed on 27th May 2019) . If you would like to transfer servers, you would have to wait until the Admins open the topic again. For future reference, you can find the topic and the requirements here: SERVER TRANSFER TOPIC. Take note that, if the chance of transfer will be available again, there is not an estimated time for when it will happen. You can keep an eye out in the #announcements of our OFFICIAL PRO DISCORD for further announcements. Let me know if you have any further questions. Have a wonderful day !

Hi there ! I'm sorry for the inconvenience. I would like to inform you that the servers are currently down for a maintenance in order to fix the crash issues that were being experienced recently. Unfortunately I am not able to provide you any estimated time as for when the servers will come back online, however we will inform all of our users through an announcement on our OFFICIAL PRO DISCORD as soon as they will be back, so please stay tuned there. We sincerely apologize for the inconvenience. As i cannot offer further support in this specific case, i will now close the thread. As said above, please, stay tuned on our OFFICIAL PRO DISCORD for any further announcement regard Pokemon Revolution Online. If you have any further questions, please don't hesitate to ask. Have a wonderful day!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi there ! I'm sorry for the inconvenience. I would like to inform you that the servers are currently down for a maintenance in order to fix the crash issues that were being experienced recently. Unfortunately I am not able to provide you any estimated time as for when the servers will come back online, however we will inform all of our users through an announcement on our OFFICIAL PRO DISCORD as soon as they will be back, so please stay tuned there. We sincerely apologize for the inconvenience. As i cannot offer further support in this specific case, i will now close the thread. As said above, please, stay tuned on our OFFICIAL PRO DISCORD for any further announcement regard Pokemon Revolution Online. If you have any further questions, please don't hesitate to ask. Have a wonderful day!

Hi there ! I'm sorry for the inconvenience. I would like to inform you that the servers are currently down for a maintenance in order to fix the crash issues that were being experienced recently. Unfortunately I am not able to provide you any estimated time as for when the servers will come back online, however we will inform all of our users through an announcement on our OFFICIAL PRO DISCORD as soon as they will be back, so please stay tuned there. We sincerely apologize for the inconvenience. As i cannot offer further support in this specific case, i will now close the thread. As said above, please, stay tuned on our OFFICIAL PRO DISCORD for any further announcement regard Pokemon Revolution Online. If you have any further questions, please don't hesitate to ask. Have a wonderful day!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @odakanai I'm sorry for the inconvenience. I would like to inform you that the servers are currently down for a maintenance in order to fix the crash issues that were being experienced recently. Also, that message comes out because indeed your client is updated to the latest version and therefore you have no update to download. Therfore, when the servers will come back, you should be able to log in the game without any problem. Unfortunately I am not able to provide you any estimated time as for when the servers will come back online, however we will inform all of our users through an announcement on our OFFICIAL PRO DISCORD as soon as they will be back, so please stay tuned there. We sincerely apologize for the inconvenience. As i cannot offer further support in this specific case, i will now close the thread. As said above, please, stay tuned on our OFFICIAL PRO DISCORD for any further announcement regard Pokemon Revolution Online. If you have any further questions, please don't hesitate to ask. Have a wonderful day!

Hi there ! I'm sorry for the inconvenience. I would like to inform you that the servers are currently down for a maintenance in order to fix the crash issues that were being experienced recently. Unfortunately I am not able to provide you any estimated time as for when the servers will come back online, however we will inform all of our users through an announcement on our OFFICIAL PRO DISCORD as soon as they will be back, so please stay tuned there. We sincerely apologize for the inconvenience. As i cannot offer further support in this specific case, i will now close the thread. As said above, please, stay tuned on our OFFICIAL PRO DISCORD for any further announcement regard Pokemon Revolution Online. If you have any further questions, please don't hesitate to ask. Have a wonderful day!

Hi there ! I'm sorry for the inconvenience. I would like to inform you that the servers are currently down for a maintenance in order to fix the crash issues that were being experienced recently. Unfortunately I am not able to provide you any estimated time as for when the servers will come back online, however we will inform all of our users through an announcement on our OFFICIAL PRO DISCORD as soon as they will be back, so please stay tuned there. We sincerely apologize for the inconvenience. As i cannot offer further support in this specific case, i will now close the thread. As said above, please, stay tuned on our OFFICIAL PRO DISCORD for any further announcement regard Pokemon Revolution Online. If you have any further questions, please don't hesitate to ask. Have a wonderful day!

Hi there ! I'm sorry for the inconvenience. I would like to inform you that the servers are currently down for a maintenance in order to fix the crash issues that were being experienced recently. Unfortunately I am not able to provide you any estimated time as for when the servers will come back online, however we will inform all of our users through an announcement on our OFFICIAL PRO DISCORD as soon as they will be back, so please stay tuned there. We sincerely apologize for the inconvenience. As i cannot offer further support in this specific case, i will now close the thread. As said above, please, stay tuned on our OFFICIAL PRO DISCORD for any further announcement regard Pokemon Revolution Online. If you have any further questions, please don't hesitate to ask. Have a wonderful day!

Hi there ! I'm sorry for the inconvenience. I would like to inform you that the servers are currently down for a maintenance in order to fix the crash issues that were being experienced recently. Unfortunately I am not able to provide you any estimated time as for when the servers will come back online, however we will inform all of our users through an announcement on our OFFICIAL PRO DISCORD as soon as they will be back, so please stay tuned there. We sincerely apologize for the inconvenience. As i cannot offer further support in this specific case, i will now close the thread. As said above, please, stay tuned on our OFFICIAL PRO DISCORD for any further announcement regard Pokemon Revolution Online. If you have any further questions, please don't hesitate to ask. Have a wonderful day!

Hi @GeneralClay I'm sorry for the inconvenience. I would like to inform you that the servers are currently down for a maintenance in order to fix the crash issues that were being experienced recently. Unfortunately I am not able to provide you any estimated time as for when the servers will come back online, however we will inform all of our users through an announcement on our OFFICIAL PRO DISCORD as soon as they will be back, so please stay tuned there. We sincerely apologize for the inconvenience. As i cannot offer further support in this specific case, i will now close the thread. As said above, please, stay tuned on our OFFICIAL PRO DISCORD for any further announcement regard Pokemon Revolution Online. If you have any further questions, please don't hesitate to ask. Have a wonderful day!

Hi @naio75 I'm sorry for the inconvenience. I would like to inform you that, unfortunately, you cannot transfer servers as of now due to the topic being closed (It was closed on 27th May 2019) . If you would like to transfer servers, you would have to wait until the Admins open the topic again. For future reference, you can find the topic and the requirements here: SERVER TRANSFER TOPIC. Take note that, if the chance of transfer will be available again, there is not an estimated time for when it will happen. You can keep an eye out in the #announcements of our OFFICIAL PRO DISCORD for further announcements. Let me know if you have any further questions. Have a wonderful day !

Hi there ! I'm sorry for the inconvenience. I would like to inform you that the servers are currently down for a maintenance in order to fix the crash issues that were being experienced recently. Unfortunately I am not able to provide you any estimated time as for when the servers will come back online, however we will inform all of our users through an announcement on our OFFICIAL PRO DISCORD as soon as they will be back, so please stay tuned there. We sincerely apologize for the inconvenience. As i cannot offer further support in this specific case, i will now close the thread. As said above, please, stay tuned on our OFFICIAL PRO DISCORD for any further announcement regard Pokemon Revolution Online. If you have any further questions, please don't hesitate to ask. Have a wonderful day!

Hi @InSano I would like to apologize about the inconvenience and the delay. I would like to inform you that, as Pokemon Revolution Online is a project in continuous update and that we understand that experiencing crashes and losing progress can be frustrating, we always work and try to improve the stability of our servers but is not perfect and it can sometimes still result in a crash. Nevertheless, i would like to ensure you that we will always do our best to take countermeasure to avoid any possible crash, but do keep in mind that, unfortunately, when you frequently update a game there is always the a minimal chance to find some bug that can cause issues. Regard your loss, i would like to inform you that once you encounter a Pokémon, the ID, which is the thing that tell us that the Pokémon has been saved in our database, is obtained only once the Pokémon has been caught and in two possible ways: Waiting some minute after the Pokémon has been caught (generally the time necessary to obtain an ID is around 3-5 minutes) Relog, as relogging automatically force save your progress and therefore help you to avoid, or minimize, your losses. With that said, i regret to inform you that, as you had just caught it, and therefore it had not obtained an ID yet, we are not able to recover it for you as Pokémon without ID do not appear on our database. Also, unfortunately, we cannot refund you by spawning the said Pokémon again as it would be unfair to other player who accepted the loss of their progress due to crashing, regardless if on our end or their, if we restore your Pokémon and not their money/pokemon/cooldown. Please also take the time to read the thread linked below, for future reference: Also, ensuring a proper connection on your end also helps minimize your losses. It is good to check on your internet provider to know when their downtimes will be as well as contacting them if you are not experiencing a stable connection. If the disconnect was caused by connection issues on your end, you may try the following: Call your internet provider. Troubleshoot Your Hardware. Opt for a wired connection if you’re using a wireless connection Turn Off Bandwidth-Hogging Plugins and Apps. Try a New DNS Server I know it can be frustrating to lose part of your progress, but i hope you can understand why we cannot fulfill your request. Please, let me know if you should have any further questions or if something should be unclear and i will be more than happy to assist you. Have a wonderful day.