Shinohara

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @Unilox I'm sorry for the inconvenience. It is possible that you are experiencing an error that happen sometimes when you try to teach your Pokémon a move or it try to learn it through level up. To fix that, could you please try the following procedure and see if it fixes your error: Delete all the PRO Files that you have (.zip and remaining files too). Restart your computer/device Download again the game from HERE After you've downloaded again the latest client, please try to teach again the move to your Pokémon by interacting with the move relearner in Cerulean City and paying 2000 pokedollars and the issue should be solved. Do note that, unfortunately, we are not able to refund you of your money as it would be unfair to those that accepted their losses due to a bug if we would restore your money and not their money/progress etc. Most important, our current TOOLS do not permit us to track the shop logs and how money get spent, so we have no way to verify and refund these kind of things. I'm sorry to disappoint you but I hope you can understand. Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @Evotis I'm sorry for the inconvenience. Unfortunately, we're not providing any support for Linux (Ubuntu is a linux distribution) users as of now, but that doesn't mean we wont do that in the future. Although there's no guarantee that we will do that. Basically, it's because our Developer can't use IL2CPP on Linux. We're still looking for a workaround to this as we understand we have a small yet significant player base from Linux as well. I understand your concern, but as of now we can't do much. You'll simply have to wait until a potential Linux client is released in the future. However, there is no estimated time for this and it's not certain that one will ever come out due to technical restraints. Please do note that PRO staff are volunteers and act in their own time. Unfortunately, if even following the INSTALLATION ON LINUX you have not been able to solve the issue, there's not much we can do about that as we do not offer support to linux users as of now due to technical restraints, as stated above. A workaround would probably be to download the client already patched asking to one of your friend, if you have one, to pass you that. But i'm not sure that could work. I'm really sorry for the inconvenience, and hope you can understand. Please, let me know if you have any further questions, have a wonderful day.

Hi @Deidaraa I'm sorry for the inconvenience. I would like to inform you first of all that all the files of PRO have to be all in the same folder without any other additional file not related to PRO. Please, try to extract everything in the correct folder and then try to run the game with admin privileges, could you please tell me what is the version of windows that you are running and what is the anvirus that you're using? After you have tried again the procedure, make sure to attach the patchererror.txt that you can find into your PROClient folder. Looking forward to your reply, have a wonderful day !

Hi @Quantendynamik I'm sorry for the inconvenience. I would like to inform you that your issue has been forwarded to our Content Scripter that will look into that. Unfortunately, there is not an estimated time as for when i will be able to give you any news about it, however we will personally update you as soon as we will have any information about that. For the moment, meanwhile our content scripter look into the issue, i've teleported you to your last visited Pokécenter. Please, be patient in the while our team look into the issue. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @Pepecorleone I'm sorry for the inconvenience. I would like to inform you that you are able to enable/disable the chat by clicking on the chat-setting icon in the botto-right part of the chat. Once you have opened the chat-settings, make sure to have enabled the Trade Chat and that you don't have more than 6 chats enabled as that's the maximum number you can have. I hope the information given provided some clarification, please let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @spookster I'm sorry for the inconvenience. I would like to inform you that you are able to obtain Headbutt move in the Viridian Forest Maze by paying a fee of $2,000. For any further information on how to obtain specific moves and where to find specific tutor, you can check our OFFICIAL TM/HM & Move Tutors GUIDE I hope the information given provided some clarification, please let me know if you have any further questions. Have a wonderful day !

Hi @Nagpaputoks I'm sorry for the inconvenience. Unfortunately, i regret to inform you that we are not able to refund you of your lost money/progress or reset the cooldown of the boss as our TOOLS do not permit us to do that and because it would be unfair to the others that experienced a similar loss of the progress and accepted the fact that we are not able to refund them. It would be also really hard to refund more than 1500 players at each crash and would take a lot of time; time that we are currently using to fix the server crashes and status. However, our developers communicated that they will try their best to optimize our TOOLS in order to permit us to have a better check over these things, and many others, and therefore permit us to give a better help to players in these situations in the future. Please, take your time to read below: The reason of why the boss cooldown have not been reset after the crash is because or the server didn't experience a normal crash, but first just kicked out all the players and this is why the cooldown wasn't reset. Also, i would like to inform you that we are aware of the issues related to the status of our server, and i can assure you that our Developers are working on a fix and that fixing them is our main priority in this moment, as we understand that frequently disconnections may be frustrating. I would also like to inform you that crashes can still happen, even if our developers have reduced them a lot (servers have been online without crash for over than 15 hours) by applying several fixes. Nevertheless, our developers are working non-stop in order to completely fix the issues and minimize/avoid any possible crash. Many updates have been made already and others will follow, included the rework and complete re-implementation of python in PRO and as well fixes in the server code that should help to solve most of the issues and help to pinpoint the others. Also, despite there are issues on our end for what regard the stability of our servers, ensuring a proper connection on your end also helps minimize your losses. It is good to check on your internet provider to know when their downtimes will be as well as contacting them if you are not experiencing a stable connection. If the disconnect was caused by connection issues on your end, you may try the following: Call your internet provider. Troubleshoot Your Hardware. Opt for a wired connection if you’re using a wireless connection Turn Off Bandwidth-Hogging Plugins and Apps. Try a New DNS Server Unfortunately i am unable to give you an estimated as for when these issues will be fixed, so please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server and let me know if you have any further questions. Please, let me know if you have any further questions. Have a wonderful day!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @Nylffn As we have talked in-game and your issue has been solved, I will now close the thread. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @Zantensa I'm sorry for the inconvenience. I would like to inform you that your issue has been solved and you should now be able to proceed with the story by talking to eevee. Could you please check that? Looking forward to your reply, have a wonderful day !

Hi @xephyrgamer I'm sorry for the inconvenience. I would like to inform you that your Gligar has now been deleveled, could you please check that? Looking forward to your reply, have a wonderful day !

Hi @Sghir I'm sorry for the inconvenience. Could you please attach the patchererror.txt that should have been created into your PROClient folder and also tell me which version of Windows and what antivirus you're using? Looking forward to your reply, have a wonderful day !

Hi [uSER=936856]@dcp19[/uSER] I'm sorry for the inconvenience. As we have created a thread specifically for these situations, and you have posted your error there as well, I will now close this thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day !

Hi @kirakira123 I'm sorry for the inconvenience. First of all, could you please tell me if you have reinstalled the client as i've suggested you? That should normally fix your issue, so please try that if you didn't. Unfortunately, i regret to inform you that we are not able to refund you of your money as it would be unfair to those that accepted their losses due to a bug if we would restore your money and not their money/progress etc. Most important, our current TOOLS do not permit us to track the shop logs and how money get spent, so we have no way to verify and refund these kind of things. However, you're able to buy another DIG in Celadon Mart for 3,500 pokedollars or obtain a free one, if you have not received that yet , in cerulean house 6. I'm sorry to disappoint you but I hope you can understand. Looking forward to your reply, have a wonderful day !

Hi @PBNJwolf I'm sorry for the inconvenience. I would like to inform you that the "there's no patch available" messages comes out just to inform you that your client is the latest and most updated one and doesn't need any update. Usually the message is hidden and can't be seen from players, however even if you are able to see that you should be able to log in the game without any problem since your client is the most updated one. The reason of why you were getting the "connection lost" error is because the server were down due to technical issue, however they are now back online and you should be able to log in the game without any problem. I would also like to inform you that crashes can still happen, even if our developers have reduced them a lot by applying several fixes. Nevertheless, our developers are working non-stop in order to completely fix the issues and minimize/avoid any possible crash. Many updates have been made already and others will follow, included the rework and complete re-implementation of python in PRO and as well fixes in the server code that should help to solve most of the issues and help to pinpoint the others. Please, stay tuned on our OFFICIAL PRO DISCORD in order to be notified of any possible announcement about Pokemon Revolution Online. As the issue has been solved, I will now close this thread. Have a wonderful day

Hi @KazaDanilova I'm sorry for the inconvenience. Unfortunately services like Google Driver are, in most of the situation, not really suggested to upload files that will be downloaded from many people because when Google detect that a lot of people is downloading/downloaded that file in a short amount of time, it automatically lock the file and do not permit anyone to download it anymore However, we have uploaded our client on 3 different websites: Mega, Mediafire and Void; and one of these 3 should be available to you. Could you please try to download the client by heading to our WEBSITE - DOWNLOAD PAGE and try all the available download links? Looking forward to your reply, have a wonderful day !

Once again, I sincerely apologize for the inconvenience. As proper information have been given and i cannot offer further support in this specific case, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day and thanks for understanding!

Hi @nettto123 I'm sorry for the inconvenience. Unfortunately, if that doesn't work on your phone, it means that the error is on your end and we are not able to work on it since it's not an issue on our end. Also, I'm sorry to inform you that there's no other way to open the console if not in that way and there's no guarantee that any other way to do that will be added to the game, i'm sorry about that. As proper information have been given and i cannot offer further support in this specific case, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day and thanks for understanding!

Hi @PunchedRockstar I'm sorry for the inconvenience. I would like to inform you that it seems like you correctly merged your account and that this is a common issue experienced after the merge. It is possible that you may need to change password more times, therefore could you please try to change password again? Please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) Quoting from the Everything about the merge thread, that you can check for any further experienced issue : Let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @Gabriel91Ceppo I'm sorry for the inconvenience. I would like to inform you that every time that a Pokémon get traded, its Happiness get reset to 70. Also, every time that your Pokémon faint, it lose 5 happiness points. These are the only ways of how your Pokémon can lose Happiness and there should not be any other way. I hope the information given provided some clarification, please let me know if something is unclear and if you have any further questions. Have a wonderful day !