Shinohara

Hi @GoNamSoon I'm sorry for the inconvenience. Could you please try the following procedure and let me know if it works: Delete all the old files or PRO Restart your Phone Download another browser on your smartphone and then try to download again the game from our PRO CLIENT DOWNLOAD If that procedure should not work, could you try to download the application on a PC and then move it on your smartphone and try to re-install it? Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @Spitzhackekoeln I'm sorry for the inconvenience. Unfortunately, i regret to inform you that we do not offer anymore this service. Trade Moderators spent a large amount of time the recent months to reverse the trades of region locked Pokemon because users kept ignoring the huge notification Eaty implemented to notify them. From now on and to save really valuable amount of time, such services will not be offered by PRO TMODs or any PRO Staff. Be sure to read the notifications carefully, else you will have to wait until the user you traded completes the region of your Pokemon. I'm sorry to disappoint you but i hope you can understand. Please, let me know if you have any further questions or if something is unclear. Have a wonderful day!

Hi @Nesiah I'm sorry for the inconvenience. I would like to inform you that your issue and it has been forwarded to the relevant parties that will investigate it. Unfortunately, there is not an estimated time as for when the issue will be solved, however we will personally update you as soon as we will have any information about that. Please, be patient in the while. Have a wonderful day !

Hi @Allurite I'm sorry for the inconvenience. It is possible that you are experiencing an error that happen sometimes when you try to teach your Pokémon a move or it try to learn it through level up. To fix that, could you please try the following procedure and see if it fixes your error: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from HERE After you've downloaded again the latest client, please try to teach again the move to your Pokémon and the issue should be solved. Do note that, unfortunately, we are not able to refund you of your money as it would be unfair to those that accepted their losses due to a bug if we would restore your money and not their money/progress etc. Most important, our current TOOLS do not permit us to track the shop logs and how money get spent, so we have no way to verify and refund these kind of things. I'm sorry to disappoint you but I hope you can understand. Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @Tatiana I'm sorry for the inconvenience. Unfortunately, you cannot change your username as of now due to the topic being closed, as stated above. If you'd like to change your username, you'd have to wait until the Admins open the topic once again. The topic can be found HERE for future reference. Unfortunately i cannot give you an estimated time for when changing name will be again available, but you can stay tuned in #announcements of our OFFICIAL PRO DISCORD for further announcements about that and other updates. I hope the information given provided some clarification, please let me know if something is unclear and if you have any further questions. Have a wonderful day!

Hi @Xise I'm sorry for the inconvenience. I would like to inform you that we are aware of the issue and it has been forwarded to the relevant parties. The issue should be completely fixed today/tomorrow, please be patient in the while. Have a wonderful day !

Hi @brockstar I'm sorry for the inconvenience. I would like to inform you that we are aware of the issue and it has been forwarded to the relevant parties. The issue should be completely fixed soon, please be patient in the while. I will personally inform you as soon as it will be solved. Have a wonderful day !

Hi everyone and welcome in the 20th Official Ladder Tournament ! This tournament is for the top 25 players of the ladder of March 2019! Please register within the next four days! The ladder tournament will be on showdown with PRO rules! -[/hr] To make the tournament cross server To keep a safe log of all matches To give the option to play more different teams -[/hr] Rated pvp rules apply. Please familiarise yourself with these if you have not done so already. If you disconnect, it will be counted as a loss unless your opponent agrees to a rematch. Finish the matches within the stated time: If you didn't complete your match within the stated time, the winner will be decided by coinflip. If your opponent tried to contact you and you didn't react within the stated time, you will be disqualified. -Evidence is needed in this case! [*]You have to post the replay links to prove that you won within the given time. [*]You will have 2~4 days per round! [*]You can use as many Pokemon as you want and don't need to register them. [*]You can only use Pokemon that are catchable and not banned on PRO. [*]You are allowed to use following moves that do not work 100 % correctly in PRO: Belch, Bug Bite, Bulldoze, Counter, Defog, Detect, Doom Desire, Draining Kiss, Explosion, Fake Out, Flare Blitz, Last Resort, Mirror Coat, Outrage, Parting Shot, Protect, Rapid Spin, Razor Wind, Sleep Talk, Softboiled, Slack Off, Stealth Rock, Sucker Punch, Spikes, Toxic Spikes, Sticky Web, Taunt, Pressure, U-Turn and Volt Switchm, Magic Coat. [*]You are allowed to use following abilities that do not work 100 % correctly in PRO: Competitive, Cute Charm, Defeatist, Fur Coat, Drought, Drizzle, Dry Skin, Ice Body, No Guard, Refrigerate, Sand Stream, Snow Warning, Unburden, Synchronize, Contrary, Mold Breaker. [*]You have to join the ladder tournament discord, before the tournament starts. You will get the invite link, after your registration [*]Shaymin (Land) will be allowed in our tournaments however Shaymin (Sky) remains banned! -[/hr] Q: Which Pokemon can be used in showdown tournaments? A: You can use all Pokemon, abilities, items and moves that were coded and allowed, when the tournament started. Reference: PVP RULES The list is longer, so only use them, if you are sure that they are coded and allowed. If you are unsure, feel free to ask. Q: We didn't finish our match within the given time. What happens now? A: If you tried to contact your opponent and s/he didn't answer, then your opponent will be disqualified. Evidences are needed. If both of you didn't try to contact each other or weren't able to agree on a date, then the match will be coinflipped. Q: The timer in PRO is different than in Showdown. What do we do? A: If your opponent asks and you agree with the timer, it will be counted as you agreed with it (it is possible for us to see the Chat History on sd). If your opponent turn on the timer without asking for your input and you don't want it, you are allowed to quit the match and rematch it after. This is only applied if he turned the timer on the current turn, or previous turn, so pay attention to SD Chat. Q: PRO has no formats. Which one do we use? A: Gen 7 Anything Goes. Q: I can't agree on different terms with my opponent. What happens now? A: If you make reasonable suggestions and your opponent does not agree without making his own suggestions, then it will count as a refusal to battle. If you and your opponent make reasonable suggestions, but still can't agree within the given time, then the match will be coinflipped. -[/hr] You have time to register until the 9th May 2019, 23:59 GMT +0. There are two ways to register: Make a post in this topic with the filled registration form below. or PM Keita#0083 or Elleaf#4530 on discord with the filled registration form below. (Note that you will only be able to play the matches with the showdown name you subscribe here, if you fail to follow this, you will be ELIMINATED.) Registration closes on May 9th 23:59 GMT+0.Once all participants are gathered, the brackets will be added in this post. The tournament will only happen with at least 8 participants! -[/hr] 1st Place: With the recent changes, the winner of the ladder tournament has now the chance to choose one between two possible rewards + 1x Reroll Ticket : - A tradeable Pokémon of the one written into THIS REWARD LIST with IV 31 22 27 30 25 26 spread as the winner most prefer, as well as nature and ability chosen by the winner OR -Untradeable Shiny Pokémon contained into THIS REWARD LIST with the Main Stat 31 IV and all the other IV centered around 20. Nature and ability chosen by the winner. 2nd Place: 1x 60-days MS + 1x Reroll Ticket 3rd Place: 1x 30-days MS Toxicity leads to a Toxic Orb instead of the prizes above. -[/hr] Top 25 Silver Ranked Rating (No Tier Ladder) [spoiler=SILVER LADDER] #Rank Name Guild Rating Wins Losses Win% 1. ikonos123 NoMercy 622 462 112 80 2. GlogS NoMercy 613 189 43 81 3. PokemonisFun Chaos 600 290 89 76 4. StarkRey Blaze 535 90 12 88 5. jesusrmoncivais FenixReborn 509 295 143 67 6. Gabriel10HDZ DemonZ 507 68 21 76 7. YouKnowWho Chaos 498 55 12 82 8. Xise Predators 497 61 15 80 9. Combux NewOrder 496 349 188 64 10. Od4nobunaga Legacy 495 632 234 72 11. Chaosknigth Chaos 495 100 26 79 12. GengarLv100 Chaos 494 258 93 73 13. brockstar Syndicate 494 85 22 79 14. Cynthia7 FenixReborn 494 153 49 75 15. basilisgountis Predators 493 148 68 68 16. Greencold FenixReborn 493 90 23 79 17. KaitoMew Predators 491 72 17 80 18. Luminetor BloodNight 490 75 22 77 19. Smooge NoMercy 490 50 13 79 20. pureheart2803 Predators 489 100 48 67 21. Scream60 Nowalls 489 103 43 70 22. finnderboss NoMercy 488 83 23 78 23. Crucifixuz NoMercy 488 80 27 74 24. ngiannas NoMercy 488 158 96 62 25. Samu94 BloodNight 486 100 31 76 Top 25 Gold Ranked rating (No Tier Ladder) [spoiler=GOLD LADDER] #Rank Name Guild Rating Wins Losses Win% 1. Sadness04 ChaosRaiders 568 246 67 78 2. Chaosknigth AlwaysReturN 485 69 9 88 3. Johann14 Konoha 484 171 41 80 4. Renan2k Konoha 481 303 83 78 5. minato23 AlwaysReturN 480 128 51 71 6. Aishel AlwaysReturN 470 101 34 74 7. Chroll0 AlwaysReturN 470 59 9 86 8. CitronJaune FrenchConnexion 469 237 112 67 9. Nakofum FrenchConnexion 466 70 12 85 10. S4mlerYT GreekGods 464 159 74 68 11. MrH110887 Ascension 464 402 182 68 12. d0raemon HeartGold 464 95 36 72 13. SentryPErcy AlwaysReturN 464 99 25 79 14. hugo5943 HeartGold 464 58 20 74 15. FastedCorsi FrenchConnexion 464 166 84 66 16. Mumificado Konoha 462 133 34 79 17. malltesers FrenchConnexion 462 70 20 77 18. stavd Tranquility 461 75 23 76 19. WilliamRamosk Konoha 461 67 13 83 20. hayme Tranquility 459 95 44 68 21. wAkKiTo Imperial 459 75 23 76 22. yourboss Ascension 457 84 42 66 23. Fantasma Imperial 456 95 38 71 24. CobraMK ChaosRaiders 455 208 87 70 25. Fylans ChaosRaiders 453 116 41 73

Hi @MarkosCrete2 I'm sorry for the inconvenience. Unfortunately, i regret to inform you that we are not able to refund you of your lost money/progress, reset the cooldown of the boss or give you back your consecutive wins because, unfortunately, our TOOLS do not allow us to check consecutive wins and therefore currently lack of the system to give them back to players. However, our developers communicated that they will try their best to optimize our TOOLS in order to permit us to have a better check over these things, and many others, and therefore permit us to give a better help to players in these situations in the future. Please, take your time to read below: The reason of why the boss cooldown have not been reset after the crash is because the server didn't experience a normal crash, but first just kicked out all the players and this is why the cooldown wasn't reset. Also, i would like to inform you that we are aware of the issues related to the status of our server, and i can assure you that our Developers are working on a fix and that fixing them is our main priority in this moment, as we understand that frequently disconnections may be frustrating. I know it can be frustrating to lose part of your progress, but i hope you can understand why we cannot fulfill your request. Unfortunately i am unable to give you an estimated as for when these issues will be fixed, so please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server and let me know if you have any further questions. Please, let me know if you have any further questions. Have a wonderful day!

Hi @Hattoru I'm sorry for the inconvenience. It is possible that you are experiencing an error that happen sometimes when you try to teach your Pokémon a move or it try to learn it through level up. As first thing try to log on the server where you do not play and check if you can close the GUI from there and then get back on your mains erver. To fix that, could you please try the following procedure and see if it fixes your error: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from HERE After you've downloaded again the latest client, please try to teach again the move to your Pokémon and the issue should be solved. Do note that, unfortunately, we are not able to refund you of your money as it would be unfair to those that accepted their losses due to a bug if we would restore your money and not their money/progress etc. Most important, our current TOOLS do not permit us to track the shop logs and how money get spent, so we have no way to verify and refund these kind of things. I'm sorry to disappoint you but I hope you can understand. Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @Worzai I'm sorry for the inconvenienve. Could you please try to follow the here below procedure and tell me if it solves your issue: Delete/Unistall the old client of PRO and delete all the remaining files (make sure to not have any other PRO file on your device) Restart your smartphone Download a new browser different from the one used before Download the latest client from PRO WEBSITE DOWNLOAD Please, let me know if you have been able to solve your issue and if you have any further questions. Looking forward to your reply, have a wonderful day !

Hi @Trexxenn I'm sorry for the inconvenience. Could you please tell me if you are running a 64bit or 32bit version of Windows 10 and what is the antivirus that you are using? Looking forward to your reply, have a wonderful day !

Hi @RoronoaZoro96 I'm sorry for the inconvenience. Could you please tell me which route is the one portrayed in the screenshot that you provided? Looking forward to your reply, have a wonderful day !

Hi @tom2306 I'm sorry for the inconvenience. I would like to inform you that there was an issue with our servers and that it has now been solved. You should now be able to correctly talk with the NPC without any issue. Could you please try and let me know if the issue has been solved? Looking forward to your reply, have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @MewtwoY I'm sorry for the inconvenience. The servers were down due to technical difficulties. As that is an error on our end and that cause a crash of our servers, even changing password won't fix the issue. The only thing you can do in those moments is wait that the server get restarted by one of our admins. However, I would like to inform you that our developers are already working on solving these issues but unfortunately it is not really easy and it can take a bit of time to solve them and therefore there is not any estimated time as for when these issue will be completely fixed. Nevertheless you should now be able to log on again. As the issue has been solved, i will now close the thread. Have a wonderful day !

Hi @RikudouFox I'm sorry for the inconvenience. Could you please attach the patchererror.txt that has been generated into your PROClient. Also, please tell me what antivirus do you use and your windows version (10, 8, 7) and if 64bit or 32 bit Looking forward to your reply, have a wonderful day !

Hi @editigre I'm sorry for the inconvenience. Could you please explain and state what kind of Pokémon are you trying to catch with the Master Ball? Looking forward to your reply, have a wonderful day !

Hi @SuperHuy13 I'm sorry for the inconvenience. I would like to inform you that you are able to report player in the REPORT CENTER. Regard the evidence, do note that it is really important to add all the possible evidences of the infraction as we cannot take any action if we have not any evidence of that. Nevertheless, you can file your report and we will investigate the reported case in the best possible way. I hope the information given provided some clarification, please let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi @Galaxyor I'm sorry for the inconvenience. Unfortunately, i regret to inform you that unfortunately we are unable to refund you of your Master ball as we are unable to verify if you really used it or not, and if you if did it for a mistake, as our TOOLS do not permit us to do that. Also, if we would refund you of a new Master Ball without any evidence of it, it would be unfair to all the others that experienced a loss of their progress and accepted the fact that it could not been refund However, quoting our ITEM GUIDE, you can obtain a master ball in the following ways:; I'm sorry for the inconvenience, but i hope you can understand. Please, let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi @ZIYOH0102 I'm sorry for the inconvenience. I would like to inform you that your Shaymin has been successfully recovered and it should be in the last slots of your PC. Could you please check that? Please, in the future remember to use our RESTORE MEGATHREAD if you would like to request our help to recover one of your released Pokémon. Looking forward to your reply, have a wonderful day !

Hi @eliporta I'm sorry for the inconvenience. According to our TOOLS it seems like you have obtained already all of the 40 eggs, is it possible you got all of them, and therefore solved your issue, after you have created your post? Looking forward to your reply, have a wonderful day !

Hi @sahilalisahilal I'm sorry for the inconvenience. Could you please try to allow the unknown sources from your settings following this guide: HOW TO ENABLE UNKNOWN SOURCES After that, please delete your current PROClient files and redownload them from the DOWNLOAD PAGE Please, let me know if you have been able to solve your issue, have a wonderful day !

Hi @Nooduls I'm sorry for the inconvenience. The servers were down due to technical difficulties. However you should now be able to log on again. Could you please try it and let me know? Looking forward to your reply, have a wonderful day !

Hi @Tolenss I'm sorry for the inconvenience. Could you please try to totally reset your router and internet connection and let me know if it solves your issue? If not, please check with the following questions. Looking forward to your reply, have a wonderful day !