Shinohara

Hi @jujubynhas I'm sorry for the inconvenience. Could you please try to follow the here below procedure and tell me if it solves your issue: Delete/Unistall the old client of PRO and delete all the remaining files Download the latest client from PRO WEBSITE DOWNLOAD Place the folder of your client into your documents or downloads, not directly into the disk Add an exception to PRO into your antivirus and firewall and try to run the game with administrators power Do note that sometimes a restart of your device may be required in order to delete/install the application. Looking forward to your reply, have a wonderful day!

Hi @Kingpanda023 I'm sorry for the inconvenience. Could you please tell me what antivirus do you use on your device? Looking forward to your reply, have a wonderful day!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @Granticus I'm sorry for the inconvenience. Could you please try to follow the here below procedure and tell me if it solves your issue: Delete/Unistall the old client of PRO and delete all the remaining files Download the latest client from PRO WEBSITE DOWNLOAD Add an exception to PRO into your antivirus and firewall and try to run the game Do note that sometimes a restart of your device may be required in order to delete/install the application. Looking forward to your reply, have a wonderful day!

Hi @GoodKeshaGood21 I'm sorry for the inconvenience. I would like to inform you that when you are currently playing the story of a region, you will be able to use only the Pokémon native of that region, meanwhile all the one native of other regions will be locked in your pc until you have the 8th badge of the region you're playing or, if you haven't unlocked the region the Pokémon is native from, until you have unlocked that region. Therefore, as you're currently playing Johto's story, and you have not started yet Hoenn, it is intended to have Clamperl locked into your PC and you will be able to use it only after you will have started the Hoenn's region. Please, let me know if something is unclear and if you have any further questions. Have a wonderful day!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @jhlords2 I'm sorry for the inconvenience and the misspell of your name. Anyway, you can use even a dewgong if you prefer. There is not a real and best Pokémon to use, some is better than other yeah but all of them can be used. Let me know if you have any further questions. Have a wonderful day!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Regard the Toxic Orb and Life Orb, they are not one-time only and they can be used as much as you want just making them being held by a pokemon. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

As i cannot offer further support in this specific case, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day!

As information/clarification have been given and I cannot offer further support in this specific case, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day!

As i've helped you in-game to trade-evolve your scyther, i will now close this thread. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Regard any spawn suggestions, if you are interested in making one then you can make it here: SPAWN SUGGESTIONS THREAD With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @fontes I'm sorry for the inconvenience and the delay. Could you please try disabling full-screen optimizations of the game. First, right click the application, then click properties. Afterwards, select compatibility then tick the box that says 'Disable full screen optimizations', click okay and finally, click apply. [spoiler=Disabling fullscreen optimizations] If that doesn't resolve your issue, then you may try the following options. • Run the game in compatibility mode • Update your Display/Graphical Drivers • Update your Windows Version • Add an exception for the client in your Firewall and Antivirus • Clear out your Physical Memory or Ram to free up space • Terminate processes you don't need in the Task Manager Looking to your reply, have a great day !

As i cannot offer further support in this specific case, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @Noobface I'm sorry for the inconvenience. Could you please download a new browser and try to resend the email change with that? Also make sure to click on the "reset password link" most recent. For example, if you will have 2 password reset, one received 10 minutes ago and the other 8 minutes ago, the one received 10 minutes ago won't work and will give you an error. Looking forward to your reply, have a wonderful day!

Hi @kuba58 I'm sorry for the inconvenience. This was caused by the fact that the Pokémon was traded before obtaining an ID as it was possible in the past. Unfortunately we cannot fix that in any way and therefore it will remain forever without any OT. I'm sorry to disappoint you, but i hope you can understand. Please, let me know if you have any further questions. Have a wonderful day!

As i cannot offer further support in this specific case, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day!

Hi there. I apologize for the delay and the inconvenience. I can see that you have recently logged into the Silver Server and therefore your issue has been solved. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !