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Shinohara

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Everything posted by Shinohara

  1. Hi @isooo68 I'm sorry for the inconvenience. Could you please try the following and let me know if it solves your issue? Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from HERE Looking forward to your reply, have a wonderful day!
  2. Could you please tell me the path where the PRO client folder is located? Looking forward to your reply, have a wonderful day!
  3. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  4. Hi @TheDude I'm sorry for the inconvenience. I would like to inform you that your issue and it has been forwarded to our developers, as they are the one that create the client, that will look into that. Unfortunately, there is not an estimated time as for when i will be able to give you any news about it, however we will personally update you as soon as we will have any information about that. Please, be patient in the while. Have a wonderful day !
  5. Hi @Kestony I'm sorry for the inconvenience. Could you please try to follow the here below procedure and tell me if it solves your issue: Delete/Unistall the old client of PRO and delete all the remaining files Download the latest client from PRO WEBSITE DOWNLOAD Place the folder of your client into your documents or downloads, not directly into the disk (so, not directly into your desktop) Add an exception to PRO into your antivirus and firewall and try to run the game with administrators power Do note that sometimes a restart of your device may be required in order to delete/install the application. Looking forward to your reply, have a wonderful day
  6. Yes, our scripters made the script works like that, but unfortunately is still a thing being tested so we are not aware if there might be issues in the future. Nevertheless, if there should be any issue we would make sure to fix them in order to have everything works correctly/properly. As i cannot offer further support in this specific case, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day!
  7. As i cannot offer further support in this specific case and the new pvp rework should solve it, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day!
  8. As i cannot offer further support in this specific case and the new pvp rework should solve it, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day!
  9. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  10. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  11. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  12. Hi @GivWar I'm sorry for the inconvenience. Are you sure that you have followed what has been said above step by step? Also, did you try to do that today using a move that doesn't cost much and see if you experience the same error even today? Looking forward to your reply, have a wonderful day!
  13. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  14. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  15. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  16. Hi @BronzePlayz I'm sorry for the inconvenience. Could you please tell screenshot the internal files of your PROClient_Data? Also, what windows version are you using? Looking forward to your reply, have a wonderful day!
  17. Hi @TheDude I'm sorry for the inconvenience. Could you please attach the patchererror.txt here in the thread? Looking forward to your reply, have a wonderful day!
  18. Hi @Excavier I'm sorry for the inconvenience. Could you please attach a screenshot of the error? Looking forward to your reply, have a wonderful day!
  19. Could you please try to move the folder of the client into your documents or downloads folder and then open it as adminsitrator? Looking forward to your reply, have a wonderful day!
  20. Hi @jujubynhas I'm sorry for the inconvenience. Could you please try to follow the here below procedure and tell me if it solves your issue: Delete/Unistall the old client of PRO and delete all the remaining files Download the latest client from PRO WEBSITE DOWNLOAD Place the folder of your client into your documents or downloads, not directly into the disk Add an exception to PRO into your antivirus and firewall and try to run the game with administrators power Do note that sometimes a restart of your device may be required in order to delete/install the application. Looking forward to your reply, have a wonderful day!
  21. Hi @Kingpanda023 I'm sorry for the inconvenience. Could you please tell me what antivirus do you use on your device? Looking forward to your reply, have a wonderful day!
  22. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
  23. Hi @Granticus I'm sorry for the inconvenience. Could you please try to follow the here below procedure and tell me if it solves your issue: Delete/Unistall the old client of PRO and delete all the remaining files Download the latest client from PRO WEBSITE DOWNLOAD Add an exception to PRO into your antivirus and firewall and try to run the game Do note that sometimes a restart of your device may be required in order to delete/install the application. Looking forward to your reply, have a wonderful day!
  24. Hi @GoodKeshaGood21 I'm sorry for the inconvenience. I would like to inform you that when you are currently playing the story of a region, you will be able to use only the Pokémon native of that region, meanwhile all the one native of other regions will be locked in your pc until you have the 8th badge of the region you're playing or, if you haven't unlocked the region the Pokémon is native from, until you have unlocked that region. Therefore, as you're currently playing Johto's story, and you have not started yet Hoenn, it is intended to have Clamperl locked into your PC and you will be able to use it only after you will have started the Hoenn's region. Please, let me know if something is unclear and if you have any further questions. Have a wonderful day!
  25. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
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