Shinohara

Hi @Naxmouk I'm sorry for the inconvenience. Unfortunately, i regret to inform you that we do not offer anymore this service. Trade Moderators spent a large amount of time the recent months to reverse the trades of region locked Pokemon because users kept ignoring the huge notification Eaty implemented to notify them. From now on and to save really valuable amount of time, such services will not be offered by PRO TMODs or any PRO Staff. Be sure to read the notifications carefully, else you will have to wait until the user you traded completes the region of your Pokemon. I'm sorry to disappoint you. As i cannot offer further support in this specific case, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day!

Hi @BlazeEyes I'm sorry for the inconvenience. As first i would like to inform you that with the latest update we have impletemented new easter forms for some pokemon. The chance to encounter an Easter themed Pokemon is 1/550 and can be found everywhere except on Pinkan Island. For what regard the new maps, we will make an announce on our OFFICIAL PRO DISCORD once they will be available, so please stay tuned there. I hope the information given provided some clarification, please let me know if something is unclear and if you have any further questions. Have a wonderful day!

Hi there ! I'm sorry for the inconvenience. The server were down due to the Maintenance. However, they are now back online and you should be able to log in the game normally. Remember that you will have to download the new client, so please delete all the old client and files, restart your device and then download the latest client from DOWNLOAD CLIENT Also, please refrain from asking regarding server status here as it goes against the general support rules. An announcement on our OFFICIAL PRO DISCORD will be made once this issue has been resolved. You can check server status by doing ^up in #bot-commands in our Discord. As the issue has now been solved, i will now close the thread. Have a wonderful day!

Hi @santidlv I'm sorry for the inconvenience. Could you please try to follow the here below procedure and tell me if it solves your issue: Delete/Unistall the old client of PRO and delete all the remaining files Download the latest client from PRO WEBSITE DOWNLOAD Do note that sometimes a restart of your device may be required in order to delete/install the application. Looking forward to your reply, have a wonderful day!

Hi there ! I'm sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance for OS updates, a new client/server release and spawns update for Easter. Easter forms: - Azurill-family - Feebas-family - Munchlax-Family - Exeggcute-family - Kangaskhan - Larvesta-family - Togepi-family (old forms) The chance to encounter an Easter themed Pokemon is 1/550. Unfortunately, i cannot give you an estimated time for when the servers will be online again. Also, please refrain from asking regarding server status here as it is against the General Support rules. An announce on our OFFICIAL PRO DISCORD will be made once the servers will be online . You can also check server status by doing ^up in #bot-commands on our discord. With that said, i will now lock the thread. Have a wonderful day !

Hi @trigon33 I'm sorry for the inconvenience. I would like to inform you that the servers are currently offline for a Maintenance for OS updates, a new client/server release and spawns update for Easter. Easter forms: - Azurill-family - Feebas-family - Munchlax-Family - Exeggcute-family - Kangaskhan - Larvesta-family - Togepi-family (old forms) The chance to encounter an Easter themed Pokemon is 1/550. Unfortunately, i cannot give you an estimated time for when the servers will be online again. Also, please refrain from asking regarding server status here as it is against the General Support rules. An announce on our OFFICIAL PRO DISCORD will be made once the servers will be online . You can also check server status by doing ^up in #bot-commands on our discord. With that said, i will now lock the thread. Have a wonderful day !

Hi @GoodKeshaGood21 I'm sorry for the inconvenience. Could you please try to explain your issue more accurately? Looking forward to your reply, have a wonderful day!

Hi @ShemC I'm sorry for the inconvenience. I would like to inform you that your Horsea has been successfully recovered and it should be in the last slots of your PC. Could you please check that? Please, in the future remember to use our RESTORE MEGATHREAD if you would like to request our help to recover one of your released Pokémon. Looking forward to your reply, have a wonderful day !

Hi @Fetxiz I'm sorry for the inconvenience. Is it possible that the screenshot is portraying the PC into the kanto daycare? If yes, I would like to inform you that the issue has been forwarded to the relevant parties that will look into that. Unfortunately, there is not an estimated time as for when the issue will be solved. However, I will personally update you as soon as the issue will be solved. Please, be patient in the while. If that should not be the PC, could you please tell me in which map that pc is? Have a wonderful day

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Also, for the move tutors and tm you can check our official guide TM, HM & Move Tutors GUIDE With that said, i will now close the thread. Have a wonderful day !

Hi @matteo667 I'm sorry for the inconvenience. Unfortunately i regret to inform you that the game automatically detect the resolution of your display and then uses it. To try to fix it you might try to check if "game zoom" is activated in the settings and disable it in case. Also you might try to open the console by scrolling down from top and try to type staffview 1 or staffview 65 Unfortunately, as it is your device that choose automatically the resolution in base of your native one, the issue might not be reside in our client. In alternative you might try a clean install following the here below procedure, but i cannot guarantee that i will fix your issue: Delete all the PRO Files that you have (.zip and remaining files too). Restart your computer/device Download again the game from HERE Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day!

Hi @zeniralei I'm sorry for the inconvenience and the delay. The servers were down due to technical difficulties. However you should now be able to log on again. Also, please refrain from asking regarding server status here as it is against the General Support Rules. As the issue has been solved, i will now close the thread. Have a wonderful day !

Hi @tsakalidis11 I'm sorry for the inconvenience. The servers were down due to technical difficulties. However you should now be able to log on again. Unfortunately, i regret to inform you that we are not able to refund you of your lost money/progress, reset the cooldown of the boss or give you back your consecutive wins because, unfortunately, our TOOLS do not allow us to check consecutive wins and therefore currently lack of the system to give them back to players. However, our developers communicated that they will try their best to optimize our TOOLS in order to permit us to have a better check over these things, and many others, and therefore permit us to give a better help to players in these situations in the future. Please, take your time to read below: Also, i would like to inform you that we are aware of the issues related to the status of our server, and i can assure you that our Developers are working on a fix and that fixing them is our main priority in this moment, as we understand that frequently disconnections may be frustrating. I know it can be frustrating to lose part of your progress, but i hope you can understand why we cannot fulfill your request. Unfortunately i am unable to give you an estimated as for when these issues will be fixed, so please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server and let me know if you have any further questions. As i cannot offer further support in this specific case, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day!

Hi @radamerican I'm sorry for the inconvenience. Could you please try the following procedure in then the same exact order i give you: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Install the latest version of .NET Framework and of your graphic driver Restart your computer Totally disable your Firewall and Antivirus Download again the game from HERE Put all PRO Files in a folder and not directly in your drive. (Not directly in C: or D: , but you can put them in your documents into a folder like this: CLIENT FOLDER) Run the program as Administrator If you will succeed in solving your issue, please remember to reactivate your antivirus and firewall and add an exception to PRO Folder/Client. Please, let me know if you have been successful in solving your error and if you have any further questions. Have a wonderful day !

Hi @pola93 I'm sorry for the inconvenience and the delay. The servers were down due to technical difficulties. However you should now be able to log on again and your MS and exp bonus should still be there. Could you please check that? Looking forward to your reply, have a wonderful day!.

Hi @enzx I'm sorry for the inconvenience and the delay. The servers were down due to technical difficulties. However you should now be able to log on again. Also, please refrain from asking regarding server status here as it is against the General Support Rules. As the issue has been solved, i will now close the thread. Have a wonderful day !

Hi @ImTheMidCheese I'm sorry for the inconvenience. The server is currently down due to some technical difficulties. We are aware of this issue and it has been forwarded to the relevant parties. Unfortunately, i am unable to give an estimated time as to when the server will be again online. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it goes against the general support rules. An announcement on our OFFICIAL PRO DISCORD usually get created once this issue has been resolved. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread. Have a wonderful day !

Hi @Danniiii I'm sorry for the inconvenience. The server is currently down due to some technical difficulties. We are aware of this issue and it has been forwarded to the relevant parties. Unfortunately, i am unable to give an estimated time as to when the server will be again online. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it goes against the general support rules. An announcement on our OFFICIAL PRO DISCORD usually get created once this issue has been resolved. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread. Have a wonderful day !

Hi @Saphirrr I'm sorry for the inconvenience. Could you plese try to talk with all the participants, then with the contest judge and with the guards and check if you are able to solve your issue like that? Looking forward to your reply, have a wonderful day!

Hi @jklords2 I'm sorry for the inconvenience. I would like to start stating as first that generally the story can be played with any Pokémon, however the most suggested to be used are Gengar and Gyarados. The suggested average level that your team need to have to beat the elite four is 80-85. I hope the information given provided some help, please let me know if you have any further questions. Have a wonderful day!

Hi @Varunkverma I'm sorry for the inconvenience. Could you please try to restart your client and check if it solves your issue? Looking forward to your reply, have a wonderful day!

Hi @EugeX I'm sorry for the inconvenience. Please ensure you've checked each receptor, if it is not in the two in Giovanni’s room, there is a receptor on the other side of B4F and two on B3F. If you need further help with the Kanto story, feel free to check out our Kanto Walkthrough. Also, be sure to take a screenshot at each receptor, incase you still don't find the Eevee. Afterwards, upload them here and I'll have a Scripter look into it if needed. Looking forward to your reply, have a wonderful day!

Hi @CrimsonBullet I'm sorry for the inconvenience. Could you please tell your friend to download another browser and try to register with that? Looking forward to your reply, have a wonderful day!

Hi [uSER=1821669]@ARYA108[/uSER] I'm sorry for the inconvenience. Unfortunately, i regret to inform you that we do not offer anymore this service. Trade Moderators spent a large amount of time the recent months, to reverse the trades of region locked Pokemon, because users kept ignoring the huge notification Eaty implemented to notify them. From now on and to save really valuable amount of time, such services will not be offered by PRO TMODs or any PRO Staff. Be sure to read the notifications carefully, else you will have to wait until the user you traded completes the region of your Pokemon. As i cannot offer further support in this specific case, i will now close the thread. If you have any further questions, please don't hesitate to ask. Have a wonderful day!

Hi @gigantosaurio50 I'm sorry for the inconvenience, Could you please check if you have any PRO process open in the task manager? If not, could you please check if you have administrator power on your PC? Looking forward to your reply, have a wonderful day!