Shinohara

Hi @kitty1737 I'm sorry for the inconvenience. The server is currently down due to some technical difficulties. We are aware of this issue and it has been forwarded to the relevant parties. Unfortunately, i am unable to give an estimated time as to when the server will be again online. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it goes against the general support rules. An announcement on our OFFICIAL PRO DISCORD will be made once this issue has been resolved. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread. Have a wonderful day !

Hi @mazewinner07 I'm sorry for the inconvenience. The server is currently down due to some technical difficulties. We are aware of this issue and it has been forwarded to the relevant parties that are currently looking into the issue. Unfortunately, i am unable to give an estimated time as to when the server will be again online. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it goes against the general support rules. An announcement on our OFFICIAL PRO DISCORD will be made once this issue has been resolved. You can check server status by doing ^up in #bot-commands in our Discord. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread. Have a wonderful day !

Hi @mees1234 I'm sorry for the inconvenience. The server is currently down due to some technical difficulties. We are aware of this issue and it has been forwarded to the relevant parties that are currently looking into the issue. Unfortunately, i am unable to give an estimated time as to when the server will be again online. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it goes against the general support rules. An announcement on our OFFICIAL PRO DISCORD will be made once this issue has been resolved. You can check server status by doing ^up in #bot-commands in our Discord. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread. Have a wonderful day !

Hi @Zashi91 I'm sorry for the inconvenience. I would like to inform you that it seems like you have selected the wrong server while merging. I have forwarded an unmerge request to our admin, please be patient as you wait to be unmerged. Remember to not make any trades in your Silver account in the while and take note that there is not an estimated time for when your account will be unmerged as our admin may be busy. Please, let me know if you have any further questions in the while you get unmerged. Have a wonderful day !

Hi @Supercinar2006 I'm sorry for the inconvenience. Regard the disconnection that blocked the move teaching, that is normal and intended to be like that since when you disconnect you have no connection to the server anymore and therefore any action get blocked and only the visual part remains. About the move relearner instead, It is possible that you are experiencing an error that happen sometimes when you try to teach your Pokémon a move or it try to learn it through level up. To fix that, could you please try the following procedure and see if it fixes your error: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from HERE After you've downloaded again the latest client, please try to teach again the move to your Pokémon and the issue should be solved. Do note that, unfortunately, we are not able to refund you of your money as it would be unfair to those that accepted their losses due to a bug if we would restore your money and not their money/progress etc. I hope you can understand. Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @sarks I'm sorry for the inconvenience. I would like to inform you that, to my knowledge, the S Pen should emulate the fingers touch and therefore should not cause any issue with the game. Also, recently our Developers should have improved that way of input as well. Could you please tell me if you cannot totally use that or if sometimes it works but you find it difficult to use it? Looking forward to your reply, have a wonderful day !

Hi @Gribochek I'm sorry for the inconvenience. I would like to inform you that, after checking your account on the wiki, it seems like it has been activated from us. Could you please try to login, even using a different browser and tell me if you have been able to access your account? Have a wonderful day !

Hi @BobbyAwe I'm sorry for the inconvenience. Unfortunately I was not able to replicate the error. It is possible that you are experiencing an error that happen sometimes when you try to teach your Pokémon a move or it try to learn it through level up. To fix that, could you please try the following procedure and see if it fixes your error: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from HERE After you've downloaded again the latest client, please try to teach again the move to your Pokémon and the issue should be solved. Do note that, unfortunately, we are not able to refund you of your money as it would be unfair to those that accepted their losses due to a bug if we would restore your money and not their money/progress etc. I hope you can understand. Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @Obliternade I'm sorry for the inconvenience. I would like to inform you that the requirements to meet in order to be able to fight Ash Westbrook are the following: 500 Hours of playtime Being Sinnoh Champion 80 hours of playtime in Sinnoh After checking your account it seems like you meet the first two requirements but you do not meet yet the third one, where you have instead 74-75 hours of playtime. Could you please talk with the professor in sandgem town and check how many Sinno Hours do you have? Looking forward to your reply, have a wonderful day !

Hi @Debated I'm sorry for the inconvenience I would like to inform and ensure you that you didn't lose your progress and that everything is still there, you just need to merge your account and i will now help you explaining how to do that. As first, take note that the Red and Blue server has merged to form the Silver Server, and the Yellow Server is now renamed as the Gold Server. You will need to merge your accounts by log in the DASHBOARD and merge your accounts. I checked your account and it seems like you have 89 hours on the Red Server, so if you want to have back your progress you have to select Red Server as your main server. To merge your account you can use the following guide under the spoilers: [spoiler= Step 1] Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2] Select the desired merge option; once you get the successful merge dialogue, you're done! I also suggest to read the EVERYTHING ABOUT THE MERGE for questions you may have and if you should experience any issue while merging. In case that, after the merge, you should still get the Invalid Password/Username error, please go ahead and change your password from the DASHBOARD, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) Remember that you are able to play, with your old progress, only on the Silver Server since the server transfers are closed in this moment. Let me know if you have been successful in solving your issue and if you have any further questions. Have a wonderful day !

Hi [uSER=1508411]@Ashisharya[/uSER] I'm sorry for the inconvenience. Could you please try to select the 800 x 600, then apply and press ok. After that, try to open the game and screenshot again the error that comes out. Looking forward to your reply, have a wonderful day !

Hi [uSER=1508411]@Ashisharya[/uSER] I'm sorry for the inconvenience. Could you please try the following: ▪︎ Change your desktop screen resolution from your Windows settings ▪︎ Launch your PRO game client ▪︎ Once the game is open, revert your resolution change back to your initial one This is how to do that in windows 10 HOW TO CHANGE RESOLUTION WINDOWS 10 This is how to do that in windows 7 HOW TO CHANGE RESOLUTION WINDOWS 7 You probably have to try the said procedure couple of times with different resolutions, but try first to change your desktop resolution to 1366x768 and, if it doesn't work, try all the other resolutions. Looking to your reply, have a great day !

Hi @AldilanCJP I would like to apologize for the inconvenience. As you have stated already, we are currently having some issue with the stability of our servers that cause the disconnections of our player from them. We understand that frequent disconnections can be frustrating and, as our developer stated in other situations, this is a shame. It's a shame because this game is still unstable since 2015 because the previous developer didn't care about this game at all. I can assure you that we are doing our best to make the game better everyday. We bought a better server, reworked the whole script engine and reworking the battle system right now. Also, our current Developers are always working on the stability of the server analyzing each crash dump in order to understand what is causing them and decrease those annoying crashes. Do keep in mind however that due to our daily updates, reworks and changes, there will always be a chance to find weird issues like the zombie dc and the deadlock but we will never stop to work on them in order to fix those bug and decrease/prevent any possible crash. I know that this doesn't provide any solid answer to your questions and neither a fix as of now, but i wanted anyway to point out that we are working everyday to keep Pokémon Revolution Online updated with new contents/feature/release and to solve any possible issue, this because we really care about our community and want to make sure that everyone enjoy the game and everyone is happy while playing it. I hope the given information provided some clarification, please let me know if you have any further questions and i'll be more than happy to reply to you. Have a wonderful day !

Hi @DashCleanem I'm sorry for the inconvenience. I would like to inform you that your Clefairy has been successfully recovered and it should be in the last slots of your PC. Could you please check that? Please, in the future remember to use our RESTORE MEGATHREAD if you would like to request our help to recover one of your released Pokémon. Looking forward to your reply, have a wonderful day !

Hi @TheDog7 I was not able to replicate the error and i could teach Dragon Claw without any issue. It is possible that you are experiencing an error that happen sometimes when you try to teach your Pokémon a move or it try to learn it through level up. To fix that, could you please try the following procedure and see if it fixes your error: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from HERE After you've downloaded again the latest client, please try to teach again the move to your Pokémon and the issue should be solved. Do note that, unfortunately, we are not able to refund you of your money as it would be unfair to those that accepted their losses due to a bug if we would restore your money and not their money/progress etc. I hope you can understand. Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @Serkan I'm sorry for the inconvenience. I would like to inform you that the Pokémon that can be obtained in the Celadon Quests are the following: [spoiler=Reward List] Slowpoke Magnemite Pidgey Krabby Rattata Tentacool Horsea Spearow Geodude Sandshrew Bellsprout Caterpie Oddish Zubat Weedle Magikarp Diglett Doduo Drowzee Swinub Teddiursa Sentret Wooper Mareep Phanphy Growlithe Zigzagoon Wurmple Wingull Poochyena Whismur I would like to state in advance that we understand that the Pokémon might not be really interesting, but it's good to note that the Quest is really really old and was coded by one of our former scripters. Therefore, there are chances that it might be reworked for the future, but i cannot guarantee that. If that should ever happen, keep in mind that there is no estimated that but, in case it will, we will make an announcement on our OFFICIAL PRO DISCORD as that is where post all the announcement related to Pokèmon Revolution Online. I hope the information given provided some clarification. Please, let me know if you should have any further questions. Have a wonderful day !

Hi @TrainerAnni As your issue has been solved by our content scripter team, i will now close the thread. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. Have a wonderful day !

Hi @TheColendWinter I'm sorry for the inconvenience. I would like to inform you that what you have to make sure to do in order to complete the SS Anne Quest is is the following: Talk to the doctor in the kitchen and offer to help him cure the captain. When you show him the Pecha berry he will tell you to go the second floor and meet Jenson. [spoiler=Doctor In the Kitchen] After that go to the second floor and enter the room on the far right. [spoiler=Jenson Room] Talk to Jenson, which is the NPC in that room portrayed in the spoiler above and he will redirect you to the ballroom where you have to find Blissey. In order to find Blissey, go to the ballroom and head to the upper floor where you will find it. Talk to it and it will disappear and leave you with the secret potion. You can find Blissey in the area you can see in the spoiler below [spoiler=Blissey's Location] Now you can return to the second floor and find the captain and deliver him the potion. For further info about Kanto's Story you can check our OFFICIAL KANTO WALKTHROUGH/GUIDE Let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @j0hnxx I'm sorry for the inconvenience I would like to inform and ensure you that you didn't lose your progress and that everything is still there, you just need to merge your account and i will now help you explaining how to do that. As first, take note that the Red and Blue server has merged to form the Silver Server, and the Yellow Server is now renamed as the Gold Server. You will need to merge your accounts by log in the DASHBOARD and merge your accounts. I checked your account and it seems like you have 90 hours on the Blue Server, so if you want to have back your progress you have to select Blue Server as your main server. To merge your account you can use the following guide under the spoilers: [spoiler= Step 1] Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2] Select the desired merge option; once you get the successful merge dialogue, you're done! I also suggest to read the EVERYTHING ABOUT THE MERGE for questions you may have and if you should experience any issue while merging. In case that, after the merge, you should still get the Invalid Password/Username error, please go ahead and change your password from the DASHBOARD, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) Remember that you are able to play, with your old progress, only on the Silver Server since the server transfers are closed in this moment. Let me know if you have been successful in solving your issue and if you have any further questions. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @GamerseignVs I'm sorry for the inconvenience. I would like to inform you that we are able to help with the recover of the account, but only if the real owner ask about that directly and not through friends, family/brothers/sisters, etc. This because we always want to protect the privacy and the data of our players. Therefore, as it seems you are still in contact with him, could you please ask him to make a thread in the COMPLAINT SUB-FORUM for the recovery of the account or to ask him to change password and then, in case he wants, pass it to you? Looking forward to your reply, have a wonderful day !

Hi @GeoMine I'm sorry for the inconvenience. I'm really happy to see that your issue has been solved, could you please explain however how the issue has been created and how you solved that? Looking forward to your reply, have a wonderful day !

Hi @peace99 I'm sorry for the inconvenience. I would like to inform you that i was not able to replicate the error even trying multiple times. Could you please provide a screenshot of the Pokémon stat window and also record a video of you while training the said Pokémon with the stat window open and then close/re-open it to see the changes? Looking forward to your reply, have a wonderful day !

Hi [uSER=2384307]@useonefkinname[/uSER] I'm sorry for the inconvenience. Unfortuante I was not able to replicate the error. It is possible that you are experiencing an error that happen sometimes when you try to teach your Pokémon a move or it try to learn it through level up. To fix that, could you please try the following procedure and see if it fixes your error: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from HERE After you've downloaded again the latest client, please try to teach again the move to your Pokémon and the issue should be solved. Do note that, unfortunately, we are not able to refund you of your money as it would be unfair to those that accepted their losses due to a bug if we would restore your money and not their money/progress etc. I hope you can understand. Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @Retox9 I'm sorry for the inconvenience. I would like to inform you that all your Pokémon have been successfully recovered and they should be in the last slots of your PC. Could you please check that? Please, in the future remember to use our RESTORE MEGATHREAD if you would like to request our help to recover one of your released Pokémon. Looking forward to your reply, have a wonderful day !