Shinohara

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @Lola I would like to apologize for the inconvenience and the delay. If you are interested in catching again Registeel, you will have to release Registeel and then fight Nikola and beat him. Nikola can be found in the Unknown Place, located in the Trainer valley. You can check our guide to see how to reach him : TRAINER VALLEY GUIDE Do note that you will be able to release it and re-do the quest only once and that we won't be able to help you recovering you Registeel once released. I'm sorry to disappoint you but i hope you can understand. Let me know if something is unclear and if you have any further questions, have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @gooncracker8001 As we've talked in-game and the issue has been correctly fixed, i will now close the thread. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @AlphaOmega65 I'm sorry for the inconvenience and the delay. I would like to inform you that what you have described is a common error that we are already aware of. The issue has been forwarded to our developer that will look into it. Unfortunately there is not an estimated time as for when the issue might get fixed, however keep in mind that we always post our updates on our OFFICIAL PRO DISCORD and therefore you can stay tuned there for further announcements. Please, let me know if something is unclear and if you have any further questions. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @hummbo I'm sorry for the inconvenience and the delay. I would like to inform you that HM Fly doesn't work outside of the battles as PRO is an MMO and it is intended to be harder than the handheld games. However, regard the general transport system, i would like to inform you that there are three ways to fast move between regions and into them. BOAT-SHIPS : Which can be used to move between regions from each region's port (vermilion, olivine, lilycove & canalave) and in some other specific place into the said regions. Using boats/ships require to be the champion of the current region you are playing in. (except made for the boats on cianwood and cinnabar that require the subway quest completd) TRANSMAT SYSTEM : Which can be used only in Hoenn and Sinnoh and permit to move into a region (not between regions but only between the cities) It requires the TRANSMAT-PC TELEPORT QUEST completed SUBWAY : Which permit you to move between Kanto and Johto, and other specific places like trainer valley. It require the SUBWAY QUEST to be completed in order to be used. Please, let me know if something is unclear and If you have any further questions and suggestions. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @imsweet3 I'm sorry for the inconvenience. Could you please provide me a screenshot of the diggable patch you're trying to dig and the happiness of the Pokémon? Looking forward to your reply, have a wonderful day !

Hi @Quiche I'm sorry for the inconvenience. Unfortunantely, we are unable to de-evolve pokemon due to technical restraints. The only thing we can do is delevelling them or recover if they have been released due to a mistake. Quoting our EVOLUTION & DELEVELING MEGATHREAD: Also, unfortunately i cannot give you another Pokémon as this would be unfair towards all the other players that experienced a similar issue and accepted the fact we do not de-evolve or gift pokemon. I'm really sorry to disappoint you, but I hope you can understand. Let me know if you have any further questions, have a wonderful day !

Hi @masterco I'm sorry for the inconvenience. Could you please confirm that the error you're experiencing is the "wrong username/password"? If yes, It is possible that you might have to change password more times in order to make it works. Please, make sure that it is alphanumerical and thefore it has only letters and numbers in the password and no other special characters. Once again, you can change your password from RESET PASSWORD - WEBSITE. Looking forward to your reply, have a wonderful day !

Hi @masterco I'm sorry for the inconvenience. It seems like you have been able to correctly merge your account. Are you still experiencing any issue? If yes, could you please attach a screenshot of the error? In case that, after the merge, you should still get the Invalid Password/Username error, please go ahead and change your password from the RESET PASSWORD - WEBSITE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9). Looking forward to your reply, have a wonderful day !

Hi @Arbin17 Thank you for contacting us about your concern. I would like to inform you that, quoting our GAME RULES: I hope the information given provided some clarification, let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi @Dcook71 I'm sorry for the inconvenience. Could you please try to talk with the Know it all Man in Celadon City Office in the Roof Top and tell me if he gives you the Old Sea Map or, if he doesn't, what is the dialogue you have while talking to him? Looking forward to your reply, have a wonderful day !

Hi @masterco I'm sorry for the inconvenience I would like to inform and ensure you that you didn't lose your progress and that everything is still there, you just need to merge your account and i will now help you explaining how to do that. As first, take note that the Red and Blue server has merged to form the Silver Server, and the Yellow Server is now renamed as the Gold Server. You will need to merge your accounts by log in the DASHBOARD and merge your accounts. I checked your account masterco and it seems like you have 144 hours on the Blue Server, so if you want to have back your progress you have to select Blue Server as your main server. To merge your account you can use the following guide under the spoilers: [spoiler= Step 1] Log into your dashboard and click the [Merge is required] button: [spoiler=Step 2] Select the desired merge option; once you get the successful merge dialogue, you're done! I also suggest to read the EVERYTHING ABOUT THE MERGE for questions you may have and if you should experience any issue while merging. In case that, after the merge, you should still get the Invalid Password/Username error, please go ahead and change your password from the DASHBOARD, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) Remember that you are able to play, with your old progress, only on the Silver Server since the server transfers are closed in this moment. Let me know if you have been successful in solving your issue and if you have any further questions. Have a wonderful day !

Hi [uSER=1952625]@lisaurum[/uSER] I would like to apologize for the inconvenience and thank you for contacting us. I would like to inform you that after checking your account it seems like you have battled only 2 Legendary Beasts out of 3. It is possible that you may have to refight them again, as the quest may reset them in their locations. Therefore, could you please go in all the location of where the Beasts are located and check which one you miss? You can find them at the following location: Entei: Johto Safari Mountain Zone (You'll need Rock Smash to get to him) Suicune: Tohjo Falls (You'll need Waterfall to get to him) Raikou: Mt. Silver 3F Please. make sure to check accurately if they are there and take a screenshot as evidence in case they are not there. Looking forward to your reply, have a wonderful day !

Hi @Ninebody I would like to apologize for the inconvenience and thank you for contacting us about your issue. The issue has been forwarded to the relevant parties that will look into that. Unfortunately, there is not an estimated time as for when the issue will be solved, however it should be really soon. Please be patient in the while and remember that when we update the game we always make an announcement on our OFFICIAL PRO DISCORD. I hope the information given was helpful, let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi @aggf I'm sorry for the inconvenience. I would like to inform you that, after accurately checking your account, it seems like you have already taken the tm-toxic in the fiery path. As that is a one-time only item, you won't be able to obtain it anymore from there. Nevertheless, do keep in mind that, quoting our TM & MOVE TUTORS GUIDE , you are able to buy TM-Toxic in Fuchsia City Gym for 2.000 pokedollars. I hope the information given provided some clarification, please let me know if something is unclear and if you have any further questions. Have a wonderful day!