-
Posts
14488 -
Joined
-
Last visited
-
Days Won
74
Everything posted by Shinohara
-
resolved transfer pokemon from server
Shinohara replied to Kevin1234's topic in Resolved General Support
Ehi there @Kevin1234 I have personally moved the Pokemon back to your current main server (Gold) since it was stuck on the Silver server due to the fact deleted Pokemon are not transferred together with the account during the transfer process. You should find the Pokemon in the last slot of your PC. With this said, I wish you a wonderful day and proceed in locking this thread. -
Ehi there @Xemoknight I would like to apologize for the delay experienced in fulfilling your request. As of now our GM Team, the team responsible for the username changes, is currently having a lot of work involving RMT/Cheats and therefore username changes might end up being handled slower than usual. No worry, we are aware of your request and we'll make sure to review and fulfill it as soon as possible, please be patient until then. Have a good day.
- 1 reply
-
- 1
-
-
Hello there @Ooz I am Shinohara/Keita, one of the Administrator of the game. Your username was not changed due to "XXX" being most of the time (almost always except rare times) associated to pornography, which is not something we want to be discussed in any way or form in our game. I hope you can understand that and invite you to select a new, and appropriate, name if you would still like to change it. Kind regards, - Shinohara
-
Hello to all competitive PRO PvPers! This year, PRO Staff have decided to launch another Summer PvP Tournament, which is open to everyone who meets the requirements to sign up and wishes to participate. This is our 4th year hosting an annual PvP tournament! Are you ready to face off against the rest of your server to battle for bragging rights, and a unique reward to set you apart from the rest? The Tournament will consist of a double-elimination bracket. The bracket will be randomly seeded during a live-stream. Registration will begin now (17/18th June 2022), and end on July 2nd, 2022, 23:59 GMT Each round will last 5 days (except for Finals that last 7 days). The bracket draw will be streamed on July 4th, 2022, and the first round will begin immediately. All matches prior to the Finals on both brackets will be best of 3 Winner's Bracket Finals, Losers' Bracket Finals, and Grand Finals will be best of 5 Loser Bracket winner has to win 2x Bo5 against the winner bracket winner in order to win the tournament. Should any circumstances necessitate changes to this format, Tournament Staff will give at least a week's notice before the tournament begins. Only one account per player may enter the tournament. Each user can participate only to one tournament, gold one or silver one. Ghosting is forbidden. Players may seek assistance prior to matches, but may not confer with other players during the game or allow another player to play for them. The Pokemon pool of players will not be limited, so there is no need to register teams. All Ranked PvP Rules apply. In the event that any Ranked PvP Rules are changed while the tournament is in progress, the change takes effect immediately in this tournament as well. Should any moves, abilities, Pokemon, or items be coded between the start of the tournament and its end, those moves, abilities, Pokemon, or items may not be used. Players are not required to record matches, but it is recommended, as it may be impossible for staff to validate reports if they choose not to. Should any Ranked PvP Rule be broken, the offending player will forfeit the game. Should either player disconnect, the other player may either claim a game victory or allow a rematch at their discretion. For disconnect, we mean the kind of disconnection that entirely end the battle and not the new reconnecting feature. Should the server crash during the game, a rematch is to be played with the same teams, unless a player demonstrates to Tournament Staff that they were in a position where they could not reasonably lose the game. Should any match fail to be completed, both players must submit evidence of activity to Tournament Staff. If Tournament Staff should decide that either player was not sufficiently active, that player shall be disqualified. If both (or neither) players were sufficiently active, the match will be decided by coin-flip. Any reports of participants breaking rules should be accompanied by as much evidence as possible, preferably video. Screenshots will reinforce your case, but may not be considered concrete proof. PRO Rules will continue to be enforced with no regard for the tournament. If an infraction would render a player unable to participate in a round, that player forfeits the round. Toxicity and despicable behavior will not be tolerated, both during matches as well as before and after. Sustained behavior of this sort may lead to disqualification. Match fixing is not tolerated. Players may not attempt to bribe or coerce other players to forfeit or intentionally play poorly. By entering the tournament, you agree that Tournament Staff have final say over all tournament-related decisions. Staff do not take any responsibility if the user is unable to play the match cause they decided to transfer and are unable to transfer back (e.g due to lack of CC, etc) All Pokemon used have to be Level 100. Fill out the following format and make a post in this thread. You will be invited to our official Summer Tournament Discord after you will have registered yourself by posting the filled template in this thread. Pick one of the available and obtainable legendary Pokemon Pokemon conditions: 4x 31 & 2x 30 IVs at maximum/limit but IVs can be decided as you wish as long as within the limit (e.g can have 1 speed) Can be Shiny Can choose Level Can choose Moveset and EVs 3x Locked Reroll Ticket 1x Gold Crown Nature Change OR Ability Change OR 1x Legendary Shiny Mount (Can Pick 2). 2x Locked Reroll Ticket 1x Silver Crown Nature change OR Ability change (Can Pick 1) If the second place picked Nature change, the third place can not pick it 1x Locked Reroll Ticket 1x Bronze Crown Illustrative Image of the Crowns - 1x Fox Mask OR 1x Pancham Hat OR 1x Black Petal Shaymin mount (Pick 1) Illustrative Image Disclaimer: The rewards will be for each server, this means that both silver and gold will have their top 15% Contributions: Shinohara, Qeight, Idkup, Fluffles, , MagicGuard and Senrosia
-
Hello there and sorry for the inconvenience you have experienced. The item was refunded as requested and in addition to that we are considering to implement a female pirate hat as well. The reason why that one is male only is due to the beard but nothing block is from making a new one without it for females characters a as well, so.keep your eyes out on our discord for future updates. As for now I wish you a wonderful day and will proceed in locking the thread.
-
I ACIDENTALLY BOUGHT THE WRONG MOUNT BY PVE COINS
Shinohara replied to Gfazbear123's topic in Resolved General Support
Item was refunded as requested, have a wonderful day! -
Hello there and thanks for the patience. The item has been successfully refunded by removing it and adding you back your PVE Coins. Please, be careful the next time. Wish you a wonderful day. - Keita/Shinohara
-
resolved Request for Refund of Twdl Hat and Buster sword
Shinohara replied to Ketan1010's topic in Resolved General Support
Hello there @Ketan1010 Given the circumstances, I have refunded the item as requested. Please, be careful the next time. With this said, I wish you a wonderful day and I will lock the thread. - Keita/Shinohara- 1 reply
-
- 1
-
-
resolved Wrong purchase prestige mount from pvp coin shop
Shinohara replied to 0danobunaga's topic in Resolved General Support
Hello there @0danobunaga and thanks for your patience. The mount has been refunded as requested, given the circumstances. Please, make sure to be careful in the future when you have to buy anything from the shop. With this said, I wish you a great day and proceed in locking the thread. - Keita/Shinohara -
Hello there @blaggy The username was successfully changed and the coins removed. With this said, I wish you a good day. Kind regards, - Shinohara/Keita
-
INTRODUCTION As the Staff Team of PRO, we do give a really high value to the community's opinion and think that it has a really big impact on the game. Therefore, it is important to gather your feedback in order to understand if, in your opinion, we are on the right path for what regard the content we release. Feedback helps us to understand if what we release is liked, if it could have been better (and how) and in general allow us to further improve the game. We would like also to clarify that the the Christmas Event is designed to be bigger than smaller events like Valentine and Halloween one. Therefore, a comparison between the two, specially for what regard rewards, would be unfair and wrong. XMAS EVENT FEEDBACK In this specific case, we would like to hear your opinion on the following topics: Enjoyment Quest Difficulty Story/Lore perspective Effort/Reward Ratio We are aware that not all of you will be able to comment those for various reasons (e.g people speedrunning), however we will really appreciate if you can give your productive feedback on as many of them as you can in the most accurate way possible. FEEDBACK EXAMPLES PRODUCTIVE FEEDBACK: It was hard to form a party (with the random party feature) with friends who are not in your guild, because Everyone needs to join the random party at the same time (timing difficulties) Even if all of your friends managed to end up in the same party with you, you need to be at least 5 to start. I would've preferred if there were maybe up to 3 random parties you can join (and see the party members before joining), and be able to enter the dungeon having only 3 people in the random party. NON-PRODUCTIVE FEEDBACK: The event sucks, I didn't find Thomas, do better the next time.
-
To improve the visibility and the reading-quality (and to enjoy the image the most) it is suggested to open the image on a separate tab. Enjoy !
-
- 2
-
-
Hello Alikhan11, Please, be careful when you open a thread for an auction to sell your Pokemon, you aren't allowed to write 20+ if he isn't really 20+ as the title would be misleading Clarifying the stats, such as "17speed +20 the rest" help the buyers to understand what the thread talk about before opening it. We have edited your thread accordingly. Wish you a wonderful day and good luck with your sell.
-
resolved Restore Released Pokémon
Shinohara replied to Sanggans's topic in Resolved General Support
Locked as solved in the other post. -
unresolved Why h.a landorus banned yet?
Shinohara replied to Sakasi's topic in Resolved General Support
Hi there @sakasi I have personally informed our PVP Council Leader that will provide you an answer as soon as possible, please be patient until there. Kind regards, - Keita/Shinohara -
resolved Restore Released Pokémon
Shinohara replied to Sanggans's topic in Resolved General Support
Hi there @WhiteSkyLand Your Pokemon has been now restored and it is in the last slot of your PC. With this said, I will now lock this thread. Have a wonderful day ! - Keita -
Locked as solved, thanks @Norex for the help. Also, you are not an idiot but that's a common mistake, don't be too severe toward yourself
-
Unable to use waterfall to scale up waterfalls
Shinohara replied to Vishnuah's topic in Resolved General Support
Ehi there @Vishnuah I am sorry for the inconvenience. In order to use the waterfall there you must obtain first the 8th badge in Sinnoh. In specific, the Sunyshore City badge. Could you please get it and let me know if that works for you? -
Hello to all competitive PRO PvPers! This year, PRO Staff have decided to launch another Summer PvP Tournament, which is open to everyone who meets the requirements to sign up and wishes to participate. This is our 4th year hosting an annual PvP tournament! Are you ready to face off against the rest of your server to battle for bragging rights, and a unique reward to set you apart from the rest? The Tournament will consist of a double-elimination bracket. The bracket will be randomly seeded during a live-stream. Registration will begin now (19th July 2021), and end on August 5, 2021, 23:59 GMT Each round will last 5 days (except for Finals that last 7 days). The bracket draw will be streamed on August 6th, 2021, and the first round will begin immediately. All matches prior to the Finals on both brackets will be best of 3 Winner's Bracket Finals, Losers' Bracket Finals, and Grand Finals will be best of 5 Loser Bracket winner has to win 2x Bo5 against the winner bracket winner in order to win the tournament. Should any circumstances necessitate changes to this format, Tournament Staff will give at least a week's notice before the tournament begins. Only one account per player may enter the tournament. Each user can participate only to one tournament, gold one or silver one. Ghosting is forbidden. Players may seek assistance prior to matches, but may not confer with other players during the game or allow another player to play for them. The Pokemon pool of players will not be limited, so there is no need to register teams. All Ranked PvP Rules apply. In the event that any Ranked PvP Rules are changed while the tournament is in progress, the change takes effect immediately in this tournament as well. Should any moves, abilities, Pokemon, or items be coded between the start of the tournament and its end, those moves, abilities, Pokemon, or items may not be used. Players are not required to record matches, but it is recommended, as it may be impossible for staff to validate reports if they choose not to. Should any Ranked PvP Rule be broken, the offending player will forfeit the game. Should either player disconnect, the other player may either claim a game victory or allow a rematch at their discretion. Should the server crash during the game, a rematch is to be played with the same teams, unless a player demonstrates to Tournament Staff that they were in a position where they could not reasonably lose the game. Should any match fail to be completed, both players must submit evidence of activity to Tournament Staff. If Tournament Staff should decide that either player was not sufficiently active, that player shall be disqualified. If both (or neither) players were sufficiently active, the match will be decided by coin-flip. Any reports of participants breaking rules should be accompanied by as much evidence as possible, preferably video. Screenshots will reinforce your case, but may not be considered concrete proof. PRO Rules will continue to be enforced with no regard for the tournament. If an infraction would render a player unable to participate in a round, that player forfeits the round. Toxicity and despicable behavior will not be tolerated, both during matches as well as before and after. Sustained behavior of this sort may lead to disqualification. Match fixing is not tolerated. Players may not attempt to bribe or coerce other players to forfeit or intentionally play poorly. By entering the tournament, you agree that Tournament Staff have final say over all tournament-related decisions. Staff do not take any responsibility if the user is unable to play the match cause they decided to transfer and are unable to transfer back (e.g due to lack of CC, etc) All Pokemon used have to be Level 100. Fill out the following format and make a post in this thread. Example: You will be invited to our official Summer Tournament Discord after you will have registered yourself by posting the filled template in this thread. Pick one of the available and obtainable legendary Pokemon Pokemon conditions: 4x 31 & 2x 30 IVs at maximum/limit but IVs can be decided as you wish as long as within the limit (e.g can have 1 speed) Can be Shiny Can choose Level Can choose Moveset and EVs 3x Reroll Ticket 1x Gold Crown Due to the cancellation of last year’s tournament (which fault is not mine, as explained in the recently made relation thread, but I feel the need to compensate/fix it), I (Keita/Shinohara) have decided to add two Pokémon to the prize pool. These Pokémon have been added as compensation, and they come from my own staff rewards (which is a finite source, taking one entire year of 10-15hrs daily work/effort for me to obtain) as I felt it was important and necessary to recognise that compensation is required, and would be appreciated. Please, do note that this is an exception and should not be expected to become the standard for next tournaments. Nature Change OR Ability Change OR Untradeable Pokemon Reward (Can Pick 2). Pokemon conditions: 2x31 & 4x25 IVs as maximum/limit but IVs can be handled as you wish (e.g you can have 1 speed) Can NOT be shiny Can NOT be special forms Can NOT be legendary Must be available/obtainable by everyone (e.g: metagross yes, toxabestpex no) Can choose Moveset and EVs 2x Reroll Ticket 1x Silver Crown Nature change OR Ability change (Can Pick 1) If the second place picked Nature change, the third place can not pick it 1x Reroll Ticket 1x Bronze Crown Illustrative Image of the Crowns - 1x Fox Mask OR 1x Pancham Hat OR 1x Black Petal Shaymin mount (Pick 1) Illustrative Image Disclaimer: The rewards will be for each server, this means that both silver and gold will have their top 15% Contributions: Shinohara, Qeight, Idkup, Fluffles, , MagicGuard and Senrosia
-
Lets talk together about Staff & Player relationship !
Shinohara replied to Shinohara's topic in General Game Talk
As none other was asking questions since a bit, and this became more like a place used to fight each other (despite it should have not), I have locked the thread. No worry, I will properly reply everyone and also make a sort of FAQ with the most asked questions and put them on the front page so everyone can also read them in the future. Everyone will get a reply, written to the best of my abilities. Needless to say, this thread was created for communication purpose but it doesn't mean that if it's closed then you are unable to talk or ask things, feel free to use our General Complaint or even PM me on discord (Keita#0083). I'll be happy to talk with everyone, now and in the future, that will feel the need to do so, my DM are always open! -
Lets talk together about Staff & Player relationship !
Shinohara replied to Shinohara's topic in General Game Talk
As an Administrator of Pokemon Revolution Online, together with all the previous Administrator, I can tell you that yes you are wrong. Qeight has never power abused in his entire Staff History, and he was in staff with 10 different admins that can actually prove it: Red, Eaty/Walross, Arkos, Sugar, Mage, Shaolan/Cames, Fluffles/Cie, Xylos (although for a short time), Shinohara/Me, Logan. These were all the Admins that Qeight was in staff with and no power abuse was ever committed. With all the due respect, we are not stupid to not notice power abuse or not punish (specially if it's 10 different people with 10 different mindset/brains). We have punished and kicked staff members for power abuse, Rise/Astro is an example of that, exactly cause we hate power abuse and we punish it heavily (staff account AND player account permanent ban). Qeight definitely has recently shown some behaviour problems, which he himself admitted (recent post) and is looking to fix, however I am really confident (with the other people) in saying that Qeight work has always been great and always held high standards in terms of quality. The problem when it comes to the Power Abuse is that no one is able to make a proper report about it. I always says that to people: "You say someone Power Abused? Report them!", however no one ever move a finger exactly cause there's no evidence of said staff doing it but it's just a story created to spread hate. It takes 5 minutes to make a good report containing the Power Abuse evidences, however in more than a year that you (and not only) are spreading this lies you have not found 5 minutes to dedicate to a report? The voices related to the Power Abuse comes from people that are correctly, fairly and justly banned like you Deidaraa that simply cannot accept follow rules and need to blame others when they are unable to mentally process a punishment after said rules were violated. I won't go in details about every single punishment you received, you well know what you did and all the lies and hate you have spread to defend yourself. You have collected more than 9 different punishments (warning included) for toxicity, being insulting or mocking people after you were losing against them. Staff have given you many chances (9 chances damnit, we are not talking about two or three but 9/NINE!!). In the appeal you have always been apologetic and understanding, which is exactly why we gave you that many chances, however you have always failed our trust going back to being toxic a few days after the last mute was ending. All of it ended up with you getting a last special chance, being a 250 days mute as unban condition (you accepted and thanked us for), with the promise to get reformed. Needless to say, you were OBVIOUSLY chill in 250 days (cause you could not talk due to the mute of course), but few days after the mute ended you were back again mocking and insulting people. You have even reached the point to spread tons of lies and hate in the Brazilian Community Discords to build a group of hate, and even going around stating that if you will meet either me or Qeight in Brazil, you will take a knife and stab and kill us without a problem. All of this not to say that Qeight attitude has been correct recently (he himself admitted it), but that it's something that can be worked on and fixed and that has absolutely zero relation with power abuse and neither performing duties. Also important to notice that staff are as well humans like anybody else and after you have people that do what you did (spreading lies and hate to create yourself a support group hating qeight/staff), the patience start to run short. Anyway, once again, problems have been addressed and will be fixed, we give many chances to players (and you are the living example), so everythign we ask is just giving one or maximum two to us. -
Lets talk together about Staff & Player relationship !
Shinohara replied to Shinohara's topic in General Game Talk
Let me tell you in the start that the person who is the most disappointed for the 2020 Summer Tournament is me. As you know, the reason it was initially delayed was cause PVP was freaking boring at that time according to most of the players, that due to the repetitive teams player and therefore we wanted to wait MEGAs. Waiting MEGA was the best of the best of the option possible and I am firm on it cause it was gonna add that new and different playstyle into the game. As an Admin, the first thing I did was asking content about the ETA. ETA given to me was 1/2 months and therefore I communicated it to players. I mean, 1/2 months was perfect cause well, 1/2 months for a totally different and more enjoyable tournament was perfect. However, what kicked us in the ass was the fact that people left. We had few people leaving and this hit us hard, cause the strongest weakness of the staff is exactly that tomorrow anything could happen and we might need to leave. With the people leaving, we just had no more an idea about of the ETA exactly cause catching back with other people work (specially when it comes to coding where everyone has their own personal way to do that exactly cause coding allows that). As you have seen in fact WAVE 3 happened like April 2021, many months later. Biggest question is therefore, could you have done that without them after noticing the team left? Well, hard to answer cause decisions are based on the ETA (estimated time of arrival) of something. If I have no idea if something will be delayed of 2 days or 3 months, it's totally impossible (or extremely hard) for me to take a decision. More than a miss-communication, we are talking more about confusion within the content team where I think there was a problem due to the people leaving. No pointing fingers toward anyone (specially not toward Alcedo cause he's one of the greatest staff we ever had), but the problem was evident. The biggest problem that didn't allow us to not have an ETA is that MEGA Quests are custom quests. This not to say that having custom quest is bad, however if I have a plan in my head about a quest I am creating and I leave it at 50% and then leave (maybe due to super urgent irl issues like it happened to some staff) then it's really really really hard to have someone else continue that. This means the quest will need to be remade from scratch/zero or it will take a lot of time to understand it, and in both cases there will be a huge delay. We learnt a new lesson. I am firm on saying that waiting was the best choice (approved by community as well), but at the same time we were unprepared for such a really big problem. In any case, although problem was not caused by me, I am literally giving away more than 1 year of work in rewards (pokemon reward) for the community as a form of compensation. I am sorry to say that, but as the one who hosted the tournament, what you said is wrong at 95%. I will leave aside the terrible action committed by GeoMine, that require the whole remake of the tournament. I have already been super clear about this in Guild Tournament, but the only delay (not considering crash as they are not staff problems and neither delay caused by staff, if you have a minimum of grasp of coding) happened from Staff was 3 days, from me (as the host) due to an Earthquake hitting Japan and me finishing in a shelter. If you want to say that the time given per round was too much, that's a totally different story but it's not a problem and specially not about organization and neither handling, it's simply about the choice of how long a round should last. The only organization problem we had was simply related to the fact that we initially had not a timing for leaders sending list, so it was taking a bit more than after we gave a time to follow, but that's the smallest of the smallest of the problems. What you say about lack of organization, poor communication, ignoring the players and conflict within staff is totally false. I was really clear about the organization part above. As for communication, really? It's literally super easy. Staff ask you list with a time --> You send list in time -->Staff announces the match -->People schedule -->People play and result are posted. It something that even a kid could honestly understand as a system, nothing was unannounced. (even the earthquake was) or communicated wrongly. Players are important and they always were, no one was ignored but it was honestly the opposite. Players ignoring staff and keep stupid and unnecessary fight with each other for the dumbest reasons. (You can't imagine how many I had to mute or even ban from the discord). Conflict? Unsure where you got this out from, but there was no conflict at all with anyone since it was just me and Zeskyr organising it and the other staff members in the tournament were just normal players participating. (staff members that participate can't have power in the tournament in order to avoid any possible bias). I also asked to over than 10 staff members (the one who handle tournaments usually or have experience) if they wanted to help with tournament, and only Zeskyr offered himself and that was really appreciated. The real problem of the Guild Tournament were: Players, and even more guild leaders. In total transparency, more than 80% of the guild leaders were TOTALLY UNABLE to handle their own guild and as well the timing given. 80% of the guild leaders were not respecting the given time for what regard giving the lists and neither organizing their own roster. No offense toward anyone, but it was really really frustrating about how the leaders in that 80% mentioned were unable to provide list in the correct time and also picking a roster without taking 4 years or providing lists with only 5 players and then having the 6th coming out later and telling "but I told my leader I would have played, and now I am not in the list" and therefore having me go and fix that. Again, no offense but it's easy pointing finger toward staff when you have no clue about what happened on leader side. So your question might be: "Why didn't you kick them or disqualified?" and my answer will be.... well, NORMALLY you would be right, but disqualifing 80% of the tournament would have been idiot. Like, we had around 140 players (a bit more or a bit less), 80% of leaders disqualified means having a total of 110 (if my math is correct) of people disqualified. Why the hell would we create a tournament if we would disqualify 110 people out of 140? Would have become the biggest meme in PRO. Server situation (lot of crashes every 5-10 minutes that forced the DEVs to throw the tournament server down and pause the tournament for 1 month and a half). It totally sucks to have been more than 1 month (a total of 1 month and a half) without tournament due to the terrible server condition at that time (crash every 10 or so minutes) and no one can say different. But again, what can you do? It's not like Walross and Cames destroyed the server themselves. They were the one who worked 24/7 on it, barely sleeping, to fix it. I addressed it already in other replies (general/all staff and not only), and also Qeight recently made a post about it if you are interested. I think that answer your point in a good way. And, just to clarify, I always take responsibility for my mistakes and have no problem in admitting staff one/problems (and people I work with, as well as a lot of players can confirm that), which is exactly why most of the players rely on me or talk to me about them. However, players have responsibilities as well and it's important to consider them as well. -
Lets talk together about Staff & Player relationship !
Shinohara replied to Shinohara's topic in General Game Talk
Ehi there @Olker Thanks for asking and for the patience. As I am already on this page due to a previous answer, I will reply to you and then go back to the previous one so I do not miss anyone. Being really direct with you, we have staff members that cover those area related to specific languages. For example, I do speak Japanese, Korean, Mandarin&Cantonese, and Italian really good and therefore I am able to properly handle contexts related to those languages in an appropriate way. However, I am totally unable to handle french one for example, and that's why we have French staff like Zeskyr or Naha! At the same time, Senrosia speak spanish and therefore is perfectly able to handle a spanish chat and spanish context. Qeight speak german (same as many other staff like Eaty or Shaolan). Eon speak portuguese. Etc Etc Same goes for basically for almost every other language. We literally have roles inside the staff team that are assigned in base of the languages we speak in a great way. Using myself as example, here you can find how it works In this way, contacting/forwarding the content to the person that is in charge and is able to handle that language is really comfortable. We also have people native from USA and UK and NZ, and this helps a lot in understanding slangs used in those countries. Context always matter, as explained above, and therefore it's considered before issuing a punishment. Only real infractions are punished, and to be considered something an infraction you need to check the whole context first. As for insults, it really depends from the situation cause they are all different from each other. If a sitaution, even if in a jokingly way that in your country means nothing bad, is pushing too far, then a staff will simply intervene in chat to make you know it. Please, let me know if something is unclear or if you have any other questions. -
Lets talk together about Staff & Player relationship !
Shinohara replied to Shinohara's topic in General Game Talk
Honestly, it is really clear from what has been posted above that, out of 13 infractions, most of them are literally you using homophobic insults calling people "faggot", "disgusting faggot", "lowlife faggot", "if you are gay you need to seek help cause you have mental problems." or stuff like calling people "garbage piece of shit". Therefore, no. Those are not false and neither are trolls or jokes and it's evident from the logs, the screenshot, the context and the offended people that reported you. Going a bit beyond my staff role, and speaking to you as a fellow human (will be worded a little bit less professionally), I would also like to add a thing about the homophobic insults and similar. We are living in 2021, in a evolved society where people should feel free to chase their own happiness and be free to make their own choices (including gender and sexual orientation) without having anyone trying to harm them or spreading hate toward them for that. Things like "you lowlife disgusting faggot", "garbage faggot", "if you are gay then seek help cause you have mental problems", spreading in this way homophobia, hate and also belittling/mocking someone in base of their sexual orientation (not limited to this, as mentioned below), are absolutely unacceptable. And it is even more unacceptable being proud of doing it and trying to justify that with any possible excuse, as if that's a good thing. As Staff Members of PRO, we won't force you to change your own mindset about it regardless of how horrible it might be. However we absolutely won't support and/or allow any kind of hate or discrimination toward people, specially (but not limited to, of course) the one based on race, gender or sexual orientation. Therefore, we will absolutely be stern and heavy when handling those. You are absolutely correct, you are allowed to create another account to play (remembering the 4th account rule). However, as explained before, punishment policy does not reset for every account you own. This means that if you have reached the maximum amount of punishment possible on your first account (like you did on xXBlackAshXx), if you create a new account and break rules once again then it's a direct permanent ban and we won't start back again from the warning. We do it with everyone, but was unfortunately missed on your case cause a former staff mishandled it by not noticing that you were xxblackashxx/saturnalien and therefore treating you as a new player. This obviously required us to fix the mistake and, although I am not the responsible person, I personally apologise on behalf of staff to the people that experienced those messages quoted above. Also, the fact players are allowed to create a new account is exactly to allow them to join the game and play it, while following however our rules. This cause we give them another chance to prove that they can play without breaking rules in any way. However, if they still break them again and again like you did, we are heavy on them cause the user has already more than 8 punishment received before and already one, or more, account permanently banned. With this, the case is now closed and enough clarification were given to everyone here, as it was fair to be.