Shinohara

I'm sorry for the inconvenience. I would like to inform you that your Sceptile has been successfully recovered and it should be in the last slots of your PC. Could you please check that? Please, in the future remember to use our RESTORE MEGATHREAD if you would like to request our help to recover one of your released Pokémon. Looking forward to your reply, have a wonderful day !

Hi @FabulousBanana I am sorry for the inconvenience. It seems as if you have succesfully transferred your account from the Silver Server to the Gold one. Remember that transferring means that all your progress is moved to the other server and that you can do it for free every 30 days or by paying 100 coins when you want. Could you please explain me therefore what is your issue ? Looking forward to your reply, have a wonderful day !

Hi @Saransh2848 I am sorry for the inconvenience. I would like to inform you (considering your screenshot) that currently there is a PVP Bug where basically the match get stuck and cannot continue until one of the two players log out. To know if that's your case is simple, basically during that you can still type in chat and you are effectively online without any issue but the game simply cannot continue. In these cases, it is important to contact a Moderator as they are able to handle these situations with the two pvp players of a specific match and help them to come to an outcome (basically check teams, moves, strategy etc and see who was gonna win the match). In any case, our Developers are working on a PVP rework exactly to fix this issue and other pvp related issues, as well as making almost all the moves/ability available to the players, but unfortunately there is no eta. Is that the situation that you found yourself into? If not, with "freeze" do you mean the entire client totally blocked like if the application crashed? Looking forward to your reply, have a wonderful day !

Hi @PlasmaVortex I am sorry for the inconvenience. Could you please attach a screenshot of the dig-spot that you are talking about so we are able to have a better understanding and check it? Looking forward to your reply, have a wonderful day !

Thread locked as post was already answered here: https://pokemonrevolution.net/forum/topic/150363-url Please, check it. Have a wonderful day !

Hi @MarthyMcFly I am sorry for the inconvenience. It seems like you have transferred server today and correctly merged picking the wrong server (you selected the blue server instead of the red one) leading you to lose all your story progress and keep only pokemon/items. Normally, we would be able to unmerge your account to fix your mistake, however since you have made some trade on the silver server after merging (a lot) and then also transferred your account on the other server, unfortunately we are not able to help anymore since unmerge simply reverse your account to the state of when it was not yet merged, but it's not possible if you have made trades of transferred your account on another server. I am really sorry to disappoint you, please let me know if I can help you in any other way. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @smhkid1 I am sorry for the inconvenience. Is it possible that you have opened the console of the game by pressing F2 (on pc) or just dragged it down from the top from android? To close it, just press again F2 from pc and drag it back from android and it should close itself. If that's not your issue, it would be helpful if you could provide a screenshot of the issue. Looking forward to your reply, have a wonderful day !

Hi there @Adure The 'song' is called The End and comes from Black 2 & White 2. I also had forgot this and fell in love with that again, so thanks you for that ! Here you have the link : Feel free to tell me if I can help you in any other way, have a wonderful day !

Hi @StarringSanjay I'm sorry for the inconvenience I would like to inform and ensure you that you didn't lose your progress and that everything is still there, you just need to merge your account and i will now help you explaining how to do that. As first, take note that the Red and Blue server has merged to form the Silver Server, and the Yellow Server is now renamed as the Gold Server. You will need to merge your accounts by log in the DASHBOARD and merge your accounts. I checked your account StarringSanjay and it seems like you have 44 hours on the Blue Server, so if you want to have back your progress you have to select Blue Server as your main server. To merge, log into your dashboard and a message saying you are not yet merged should appear somewhere in the page. If that should not appear, try to click "My account" and "Server Transfer" (just change tab, no need to transfer) and it should appear. I also suggest to read the EVERYTHING ABOUT THE MERGE for questions you may have and if you should experience any issue while merging. In case that, after the merge, you should still get the Invalid Password/Username error, please go ahead and change your password from the DASHBOARD, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) Let me know if you have been successful in solving your issue and if you have any further questions. Have a wonderful day !

Hi @Zizzo I'm sorry for the inconvenience. I would like to inform you that your Sneasel has now been deleveled, could you please check that? Also, in the future please use the Evolution and Deleveling Megathread if you would like to request our help for a deleveling or trade-evolution. Looking forward to your reply, have a wonderful day !

Hi @JonatasBraz I can see that you have already got back the rare candies after finishing the quest. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. Thanks to @Ichibann for the help! If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @BabyIHateYou I'm sorry for the inconvenience. I would like to inform you that your Gligar has now been deleveled, could you please check that? Also, in the future please use the Evolution and Deleveling Megathread if you would like to request our help for a deleveling or trade-evolution. Looking forward to your reply, have a wonderful day !

Hi @TSNz I am sorry to hear about the inconvenience. I have forwarded this topic to our developers in order to have an opinion from them about it, and I will keep you updated about it as soon as possible. In the while that I wait their answer, does this happen with all the chats, from PM to normal chat? Looking forward to your reply, have a wonderful day !

Hi @l1ghtbr1nger I am sorry for the inconvenience experienced. Unfortunately our tools are temporarily down which does not allow us to check your situation, however I have informed the content scripters that will check it as soon as they will be back and will let you know about it. In the while, could you please clarify the whole situation? In short: you had a Caramel Mount and traded it for a Chocolate one. The moment you wanted to buy again the Caramel, since you used it to trade, you were able to buy it but the chocolate disappeared from your inventory? Looking forward to your reply, have a wonderful day !

Hi there @ramzitoro I am sorry for the inconvenience. You should be able to teach back the move to your Pidgeot through the move-relearner when your Pidgeot is level 44/45+, since the move can be learnt at level 44. You can find the Move Relearner in the following locations: Kanto - Cerulean City; Saffron City; Tutor Heaven Johto - Goldenrod City; Blackthorn City Hoenn - Slateport City marketplace; Sootopolis City Sinnoh - Snowpoint City and Hearthome City If you meet the requirements but are still not able to teach it back, could you please give me a screenshot of the moves that the relearner offer to teach your pokemom back? Looking forward to your reply, have a wonderful day !

Happy to an announce that after an intensive investigation, I was able to find the issue and fix it for every browser/theme. We sincerely apologize for the inconvenience and wish you a wonderful day !

Happy to an announce that after an intensive investigation, I was able to find the issue and fix it. We sincerely apologize for the inconvenience and wish you a wonderful day !

Hi @supperdogg I have forwarded this case to our Content Scripters that will check it and will reach you as soon as possible, please be patient in the while. Have a wonderful day !

Hi @LedruideJr I have forwarded this case to our Content Scripter in order to verify and confirm your current story progress in order to not have any issue while teleporting you outside of there. I will reach you as soon as they will contact me, please be patient in the while. Have a wonderful day !

Even if a bit late, welcome back on PRO! I hope you will appreciate all the updates happened meanwhile you were away and enjoy the game!

Welcome back, you can refer to what @Contrary wrote in order to fix your issue! I hope you will enjoy the updates happened while you were away !