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Everything posted by Shinohara
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I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
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I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
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resolved Hi GM, Reduce lvlup 100 to lvlup 97
Shinohara replied to Babyihateyou's topic in General Support
I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day ! -
Hi @smhkid1 I am sorry for the inconvenience. Is it possible that you have opened the console of the game by pressing F2 (on pc) or just dragged it down from the top from android? To close it, just press again F2 from pc and drag it back from android and it should close itself. If that's not your issue, it would be helpful if you could provide a screenshot of the issue. Looking forward to your reply, have a wonderful day !
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Hi there @Adure The 'song' is called The End and comes from Black 2 & White 2. I also had forgot this and fell in love with that again, so thanks you for that ! Here you have the link : Feel free to tell me if I can help you in any other way, have a wonderful day !
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all servers Help me find my account....
Shinohara replied to Starringsanjay's topic in General Support
Hi @StarringSanjay I'm sorry for the inconvenience I would like to inform and ensure you that you didn't lose your progress and that everything is still there, you just need to merge your account and i will now help you explaining how to do that. As first, take note that the Red and Blue server has merged to form the Silver Server, and the Yellow Server is now renamed as the Gold Server. You will need to merge your accounts by log in the DASHBOARD and merge your accounts. I checked your account StarringSanjay and it seems like you have 44 hours on the Blue Server, so if you want to have back your progress you have to select Blue Server as your main server. To merge, log into your dashboard and a message saying you are not yet merged should appear somewhere in the page. If that should not appear, try to click "My account" and "Server Transfer" (just change tab, no need to transfer) and it should appear. I also suggest to read the EVERYTHING ABOUT THE MERGE for questions you may have and if you should experience any issue while merging. In case that, after the merge, you should still get the Invalid Password/Username error, please go ahead and change your password from the DASHBOARD, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) Let me know if you have been successful in solving your issue and if you have any further questions. Have a wonderful day ! -
gold server I need help with deleveling system
Shinohara replied to Zizzo's topic in General Support
Hi @Zizzo I'm sorry for the inconvenience. I would like to inform you that your Sneasel has now been deleveled, could you please check that? Also, in the future please use the Evolution and Deleveling Megathread if you would like to request our help for a deleveling or trade-evolution. Looking forward to your reply, have a wonderful day ! -
Hi @JonatasBraz I can see that you have already got back the rare candies after finishing the quest. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
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I'm really happy to see that your issue has been solved. Thanks to @Ichibann for the help! If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
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resolved Hi GM, Reduce lvlup 100 to lvlup 97
Shinohara replied to Babyihateyou's topic in General Support
Hi @BabyIHateYou I'm sorry for the inconvenience. I would like to inform you that your Gligar has now been deleveled, could you please check that? Also, in the future please use the Evolution and Deleveling Megathread if you would like to request our help for a deleveling or trade-evolution. Looking forward to your reply, have a wonderful day ! -
Hi @TSNz I am sorry to hear about the inconvenience. I have forwarded this topic to our developers in order to have an opinion from them about it, and I will keep you updated about it as soon as possible. In the while that I wait their answer, does this happen with all the chats, from PM to normal chat? Looking forward to your reply, have a wonderful day !
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silver server Chocolate mount disappeared.
Shinohara replied to L1ghtbr1nger's topic in General Support
Hi @l1ghtbr1nger I am sorry for the inconvenience experienced. Unfortunately our tools are temporarily down which does not allow us to check your situation, however I have informed the content scripters that will check it as soon as they will be back and will let you know about it. In the while, could you please clarify the whole situation? In short: you had a Caramel Mount and traded it for a Chocolate one. The moment you wanted to buy again the Caramel, since you used it to trade, you were able to buy it but the chocolate disappeared from your inventory? Looking forward to your reply, have a wonderful day ! -
Hi there @ramzitoro I am sorry for the inconvenience. You should be able to teach back the move to your Pidgeot through the move-relearner when your Pidgeot is level 44/45+, since the move can be learnt at level 44. You can find the Move Relearner in the following locations: Kanto - Cerulean City; Saffron City; Tutor Heaven Johto - Goldenrod City; Blackthorn City Hoenn - Slateport City marketplace; Sootopolis City Sinnoh - Snowpoint City and Hearthome City If you meet the requirements but are still not able to teach it back, could you please give me a screenshot of the moves that the relearner offer to teach your pokemom back? Looking forward to your reply, have a wonderful day !
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Happy to an announce that after an intensive investigation, I was able to find the issue and fix it for every browser/theme. We sincerely apologize for the inconvenience and wish you a wonderful day !
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Happy to an announce that after an intensive investigation, I was able to find the issue and fix it. We sincerely apologize for the inconvenience and wish you a wonderful day !
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Hi @supperdogg I have forwarded this case to our Content Scripters that will check it and will reach you as soon as possible, please be patient in the while. Have a wonderful day !
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Hi @LedruideJr I have forwarded this case to our Content Scripter in order to verify and confirm your current story progress in order to not have any issue while teleporting you outside of there. I will reach you as soon as they will contact me, please be patient in the while. Have a wonderful day !
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Even if a bit late, welcome back on PRO! I hope you will appreciate all the updates happened meanwhile you were away and enjoy the game!
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Coming back after approx 2 years
Shinohara replied to Goldredash's topic in Player Introduction and Partings
Welcome back, you can refer to what @Contrary wrote in order to fix your issue! I hope you will enjoy the updates happened while you were away ! -
I just started and im lookind for joining a group
Shinohara replied to Uuhku's topic in Player Introduction and Partings
Welcome to Pokémon Revolution Online ! Here there is a little introduction to the forum and all of the most useful things you can find on it: First of all, I would like to invite you to join our OFFICIAL PRO DISCORD if you haven't already. This is where all of our community pass their time chatting with each other, knowing each otehr and having fun together. Also, as you seemed interested in joining a guild, you can check our GUILD SUB FORUM ! If you should need any kind of help during your adventure, such as to complete the story or to understand a specific mechanic of the game, you can check the GAME GUIDES SUB-FORUM and as well make a post in our GENERAL SUPPORT where you will be able to receive the direct help of the staff members and the community. We do also have a wiki which is still being worked on and updated but that contains a lot of information. You can access from here if you are interested: PROWIKI . If you should experience any kind of bug during your adventure, feel free to report it in the BUG RESOLUTION CENTER and we will provide you an help as soon and fast as possible. For any kind of complaint, or private topic that you want to keep private between you and staff, you can use the GENERAL COMPLAINT AREA which is a private sub-forums where only you and staff members will be able to read the thread you will create. If you should experience anyone breaking the rules, make sure to report them in the REPORT CENTER making sure to add all the proper evidences of the infractions, and we will take immediate action. For any donation issue or coins issue you can make a post in the DONATIONS & COINS ISSUES SUB-FORUM and our admin will provide you help as soon as possible. With that said, once again welcome in the game ! -
Hi @ultimateAlpha Could you please try to connect in the game, gold server, through the console? To do that, please press F2 in the login-screen and then copy paste the following command: connect connect 103.136.40.250 801 Please, try it and let me know if after doing that it fixes your issue. Have a wonderful day !
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I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !
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Hi @ultimateAlpha I am sorry to hear about the inconvenience. I have contacted the Developer Team in order to check if it's possible that there is any issue on our end, could you please tell me in the while the specification of your hardware and also try to run a check of your connection to see if there's any issue on your end? Sometimes, a simple reset/restart your modem might help while having connection issues. If you are experiencing instead a kick of the game after being afk for 8 minutes, that's simply how the system works in order to prevent the farm of playtime. For what regard editing any file of the client, as our GAME RULES states I will update you with the answer of our developers as soon as possible, please be patient in the while. Have a wonderful day !
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Game crashes when I enter cave or boss nattle
Shinohara replied to Risingking3's topic in General Support
Hi @Risingking3 I am sorry for the inconvenience. Could you please tell me the specification of your hardware (if pc) or the model of your smartphone if you play from smartphone? Looking forward to your reply, have a wonderful day ! -
Hi there @petrosmpak @Boghald ! I am sorry for the inconvenience. Unfortunately, the Item Recycler is temporarily disabled due to an issue that has been found within the code of the NPC. Our content scripters and developers are working on it to fix it as soon as possible, but there is not an actual estimated amount of time for the bug-fix to be completed. We will update all of you on our Official PRO Discord as soon as it will be fixed and enabled again, please be patient in the while. I wish you a wonderful day !