Nezuko

Greetings, @Fvoltage Sorry for the inconvenience. Unfortunately we can not give new items or progress deleted for a rollback, i hope you understand it but would be unfair for those users what lost part of their progress with this rollback/crash of server and dont get rewarded too. And i would like you see this quote too:

Greetings, @ZeekMeanwhile Sorry for the inconvenience. To get the email to recover your password you need to put the USERNAME, not the email on the option forgot password, as you can see in the screenshot you showed it says any users exist because you putted the email not the username. I hope this have clarified your doubts. Have a great day, Nezuko

Greetings, @Qasar Sorry for the inconvenience. thanks for report the bug and i have forwarded it to our developers, but i would like inform you the Developers are reworking the Battle-PVP code from scratch right now, this is not an easy work so it can take a little. They are working in a new code because it is not possible anymore to work on the currently code. This means the mostly of the currently bugs will be fixed with this new PVP update, but for that our Developers will need be fully concentrate on the rework. If you would like be informed in the latest upcoming/new updates i would like suggest you join in our DISCORD SERVER there you can find a channel called #announcements where you can check the upcoming information or events. However, there is no ETA when this PvP update will come. If you would like further information about this i would like suggest you have a look this THREAD. Please, do not hesitate in ask if you have more doubts, i will be glad to help you. Have a great day, Nezuko

Greetings, @StronkLikeBull sorry for the inconvenience. Regarding the guild island, if you got the guild island in silver and you decide to transfer server you will not get access to the guild island in Gold server. About the pvp bug, thanks for report the bug and i have forwarded it to our developers, but i would like inform you the Developers are reworking the Battle-PVP code from scratch right now, this is not an easy work so it can take a little. They are working in a new code because it is not possible anymore to work on the currently code. This means the mostly of the currently bugs will be fixed with this new PVP update, but for that our Developers will need be fully concentrate on the rework. If you would like be informed in the latest upcoming/new updates i would like suggest you join in our DISCORD SERVER there you can find a channel called #announcements where you can check the upcoming information or events. However, there is no ETA when this PvP update will come. If you would like further information about this i would like suggest you have a look this THREAD. Please, do not hesitate in ask if you have more doubts, i will be glad to help you. Have a great day, Nezuko

Greetings, @fra420 Sorry for the inconvenience. Thanks for report this bug and i have forwarded it to our developers, but i would like inform you the Developers are reworking the Battle-PVP code from scratch right now, this is not an easy work so it can take a little. They are working in a new code because it is not possible anymore to work on the currently code. This means the mostly of the currently bugs will be fixed with this new PVP update, but for that our Developers will need be fully concentrate on the rework. If you would like be informed in the latest upcoming/new updates i would like suggest you join in our DISCORD SERVER there you can find a channel called #announcements where you can check the upcoming information or events. However, there is no ETA when this PvP update will come. If you would like further information about this i would like suggest you have a look this THREAD. Please, do not hesitate in ask if you have more doubts, i will be glad to help you. Have a great day, Nezuko

Greetings, @Bloodknight007 Sorry for the inconvenience. Thanks for report this bug and i have forwarded it to our developers, but i would like inform you the Developers are reworking the Battle-PVP code from scratch right now, this is not an easy work so it can take a little. They are working in a new code because it is not possible anymore to work on the currently code. This means the mostly of the currently bugs will be fixed with this new PVP update, but for that our Developers will need be fully concentrate on the rework. If you would like be informed in the latest upcoming/new updates i would like suggest you join in our DISCORD SERVER there you can find a channel called #announcements where you can check the upcoming information or events. However, there is no ETA when this PvP update will come. If you would like further information about this i would like suggest you have a look this THREAD. Please, do not hesitate in ask if you have more doubts, i will be glad to help you. Have a great day, Nezuko

Greetings, @Dianee Sorry for the inconvenience. Thanks for report this bug and i have forwarded it to our developers, but i would like inform you the Developers are reworking the Battle-PVP code from scratch right now, this is not an easy work so it can take a little. They are working in a new code because it is not possible anymore to work on the currently code. This means the mostly of the currently bugs will be fixed with this new PVP update, but for that our Developers will need be fully concentrate on the rework. If you would like be informed in the latest upcoming/new updates i would like suggest you join in our DISCORD SERVER there you can find a channel called #announcements where you can check the upcoming information or events. However, there is no ETA when this PvP update will come. If you would like further information about this i would like suggest you have a look this THREAD. Please, do not hesitate in ask if you have more doubts, i will be glad to help you. Have a great day, Nezuko

Greetings, @Riquinhho Sorry for the inconvenience. I have recovered your genesect, please remember the next time do the request in our RESTORE POKEMON MEGATHREAD. Since your issue has been solved i will proceed to lock this thread. Have a great day, Nezuko

Greetings, @P1AP1A Sorry for the inconvenience. As i could see you still having your milotic mount and wailmer mount, so i would like ask you if the issue got solved. I will be waitting for your reply. Have a great day, Nezuko

Greetings, @Sumunaik670 Sorry for the inconvenience. It can be that chipset doesnt support PRO since that chipset only support Directx9 and can make conflict with the game so we are not 100% sure of it. I hope this have solved your doubts. Have a great day, Nezuko

Greetings, @19Rubenz Sorry for the inconvenience. I have recovered your Breloom and should appear in one of your last boxes. Remember the next time do the request on the POKEMON RESTORE MEGATHREAD. Since your issue has been solved i will proceed to lock this thread. Have a great day, Nezuko

Greetings, @Primus Sorry for the inconvenience. Thanks for the report, we are aware of this bug and our developers have been forwarded already about it, our Developers are reworking the Battle-PVP code from scratch right now, this is not an easy work so it can take a little. They are working in a new code because it is not possible anymore to work on the currently code. This means the mostly of the currently bugs will be fixed with this new PVP update, but for that our Developers will need be fully concentrate on the rework. If you would like be informed in the latest upcoming/new updates i would like suggest you join in our DISCORD SERVER there you can find a channel called #announcements where you can check the upcoming information or events. However, there is no ETA when this PvP update will come. If you would like further information about this i would like suggest you have a look this THREAD. Please, do not hesitate in ask if you have more doubts, i will be glad to help you. Have a great day, Nezuko

Greetings, @Meraba801 Sorry for the inconvenience. Unfortunately we can not recover your aipom since it got deleted due a server crash and your aipom got rolledback since your aipom didnt have an ID, and without an ID that pokemon doesnt appear on our database, i hope you understand it and i would like you see this quote:

Saludos @JordyJyp El pokemon ha sido satisfactoriamente devuelto a su cuenta, deberia estar en una de las ultimas cajas. Puestos a que no podemos ofrecerle mas soporte en este caso procederé a cerrar el hilo. No dude en crear una nuevo para futuras dudas. Que tenga un buen día, Nezuko

All your pokemons has been moved to your PC, since the issue has been solved i will proceed to lock this thread. Have a great day, Nezuko

Greetings, @dnadikzzz24 Sorry for the inconvenience. As i could see using our tools you have your radioactive clothes on your bag, and you have a Z charizad mount, it can be that youthough it was a shiny mount when it was a zombie charizard mount? i will be waitting for your reply. Have a great day, Nezuko

Greetings, @Me1odias Sorry for the inconvenience. Unfortunately we can not de-evolve pokemons due to technical restraints. I hope you understand it. I hope this have solved your doubt. have a great day, Nezuko

Saludos, @JordyJyp Lo sentimos por el inconveniente. Me gustaría preguntarle que pokemon fue el que tradeo y a que usuario le tradeo el pokemon. Estaré esperando su respuesta. Que tenga un buen día, Nezuko

Greetings, @SCa2aTe Sorry for the inconvenience. As i could see you have all your money, items and pokemons on Gold server, the issue would be fixed? About Silver server as i could see you need to merge your account from Blue server to be able to log in Silver server. i will be waitting for your reply. Have a great day, Nezuko

Greetings, @MrWalEE Sorry for the inconvenience. I have recovered your Squirtle, remember the next time do the request on our RESTORE POKEMON MEGATHREAD. Since your issue has been solved i will proceed to lock this thread. Have a great day, Nezuko.

Greetings, @MAEKnight Sorry for the inconvenience. I moved 5 of your 6 pokemons on your team to your pc, please put on your team a Jhoto pokemon to be able to move the last pokemon to your PC. I will be waitting for your reply. Have a great day, Nezuko

Greetings, @HEEGARYT Sorry for the inconvenience. As i could see using our tools you got back your arcanine mount. Since your issue has been solved i will proceed to lock this thread. Have a great day, Nezuko

Greetings, @Alfathsyah Sorry for the inconvenience. I have recovered your odish, please remember the next time do the request on the RESTORE POKEMON MEGATHREAD. Since your issue has been solved i will proceed to lock this thread. Have a great day, Nezuko

Saludos @Ayuwoki Lo sentimos por el inconveniente. Como pude observar através de nuestras herramientas el klefki al que te refieres fue eliminado y lo he recuperado, azumarill fue devuelto a tu cuenta tambien. Esperó que esto haya resuelto sus problemas, que tenga un buen día Nezuko

Greetings, @Vyshak123 Sorry for the inconvenience. Each month some of the items bought for pve coins gets tradeable only for that month and that include the pve mounts. About the pvp mounts no, those mounts arent tradeable. I hope this have solved your doubts. have a great day, Nezuko