Happymango

Hi, @xTristan Can I ask which account you want help with? When I checked the account info of "xTristan", this account didn't seem to have any game progress. I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

I'm glad that your issues have been solved I'll now be closing the thread. Have a nice day.

I checked your account's database, and as I already mentioned above, it seemed like you missed one of the legendary dex entry. I recommend you to check once more carefully, for all of the required legendaries at its respective area.

I'm sorry for the inconvenience. Can you try once more changing your server? I'll be waiting for your reply.

If you see the menu bar on the left side of your dashboard screen, do you see "server transfer"? What happens if you press that menu? I'll be waiting for your reply.

Hi, @digaolcs Can you try using a VPN and see if you can connect for a longer time. I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Hi, @Majora It seems like you are trying to merge your red and blue account. Since you don't didn't play in both servers before, this error message is appearing. You can find the Server Transfer option in Tools at Dashboard. Have a nice day. Kind regards, HappyMango.

Hi, @Gagile I recommend to check the corresponding spots of each legendaries once more. Note that the dex entry doesn't prove that your requirements are all fulfilled, since you could receive the legendary dex entry just by battling other bosses inside the game. You have to meet all the following legendaries from their respective area. Have a nice day. Kind regards, HappyMango.

We can offer you an exchange of color of one of your L-Blue Jet Skiis. Can you tell me which color Jet Skii you want an exchange. I'll be waiting for your reply.

I'm really sorry for the delayed reply. I have never forgotten your thread, though the corresponding team is having some issue, due to massive amount of requests. It would be nice if you take patients and wait a bit longer. I'll contact you as soon as I get a reply. I'm once again really sorry for the issue.

Hi, @Ashren I have restored your litwick. It should be placed at the last slot of your PC. Have a nice day. Kind regards, HappyMango.

As the question being answered, I'll now be closing the thread. Have a nice day.

Hi, @Olker I'm really sorry to inform you this. But since all Jet-Skiis moved to the PvE shop from the coin shop, it became impossible for us to track down if the according Jet-Skiis were bought with PvE coins or not. Therefore, the following mounts are not able to be re-sold to the item buyer. I'm once again really sorry for the issue. I hope you understand. Have a nice day. Kind regards, HappyMango.

Hi, @Athul123 Yes, currently new regions such as Astrella (custom region) are being worked on by the Content Team. However, there is no given eta when the region will be fully released in PRO. I'm sorry that I cannot give you more detailed information about the new regions. I hope you understand. Have a nice day. Kind regards, HappyMango.

Thank you for the understanding. As this issue cannot proceed in further help, I'll now be closing the thread. Have a nice day.

Hi, @Thanh22102002 I'm really sorry for the inconvenience. But since the Nikola Boss was implemented long time ago, it seems like the code recognize all "regi" as one. So, after you caught both Registeel and Regirock, I don't think you can use the Nikola Boss to recatch Registeel. Considering that Nikola's intention was not to provide all players a free reroll, you won't be given another chance to re-catch the Registeel. Instead, I restored your Registeel and it should be placed at the last slot of your PC. I hope you understand. Have a nice day. Kind regards, HappyMango.

Hi, @JuLiOh I'm really sorry to tell you this, but it seems like it would be hard for us to reverse your game progress back to Hoenn. I hope you understand. Have a nice day. Kind regards, HappyMango.

Hi, @1790561 @MrSuchus I'm really sorry for the inconvenience. But, if you can't whitelist PRO, the only way to play PRO seems like to deactivate the Antivirus before launching the game client. Have a nice day. Kind regards, HappyMango.

As the issue already been answered. I'll now be closing thread. Have a nice day. Kind regards, HappyMango.

Hi, @Nickyg73 I'm really glad to hear that your issues have already been solved Therefore, I'll now be closing the thread. Have a nice day. Kind regards, HappyMango.

Hi, @Itrocks Are you still stuck in Alto Mare PC? I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Hi, @Blbobby777 Are you still experiencing login failure? I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Hi, @GGames2988 I'm really glad to hear that your issue have already been solved Therefore, I'll now be closing the thread. Have a nice day. Kind regards, HappyMango.

Since this is an old thread about the event done in the past, I'll now be closing the thread. Have a nice day. Kind regards, HappyMango.

Hi, @Athul123 @Darkclown @ryugancuk As the event map is already opened, I will now be closing the thread. I hope you all enjoy the Xmas event Have a nice day. Kind regards, HappyMango.