Happymango

Hi, @KaranlikDayi I'm sorry for the inconvenience. Can you try resetting your password from the dashboard? I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Hi, @Elequence I'm sorry for the inconvenience. Yes, you would have to defeat the boss Horon one more time to reset the dark realm quest. Have a nice day. Kind regards, HappyMango.

Hi, @RB26DET I'm sorry for the inconvenience, but we don't offer services of moving items nor pokemons between accounts. Little note that you can move accounts between servers at the dashboard. Switching servers are free every 30 days. I hope this information helped. As we can't proceed further help on the issue, I'll now be closing the thread Have a nice day. Kind regards, HappyMango.

Hi, @doanngoclam I'm glad that your problems have already been solved I'll now be closing the thread. Have a nice day. Kind regards, HappyMango.

Hi, @tifon89 I'm sorry for the inconvenience. Can you try resetting your password from the dashboard? I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Hi, @Eramath I'm sorry for the inconvenience. I have checked your database and fixed your problem. Can you check if your problems have been solved? I'll be waiting for your reply. A little note that your magnezone has been moved to the last slot of your PC. Have a nice day. Kind regards, HappyMango.

Hi, @damarkojones As Norex mentioned above, you have to defeat Horon in order to recatch darkrai. Since your questions already being answered, I'll now be closing the thread. Have a nice day. Kind regards, HappyMango.

I'm glad that your problems have been solved I'll now be closing the thread, Have a nice day.

Hi, @kckgue I'm sorry for the inconvenience, but I think the dialogue was a bug I hope you understand. Have a nice day. Kind regards, HappyMango.

Hi, @Kauanl0rd I'm sorry for the inconvenience, if you have defeated the boss Horon it would have reset your dark realm quest. You have to finish the dark realm quest in order to do the gengarite quest, Keep in mind that you shouldn't skip battling Umbra while doing the dark realm quest, in order to do the gengarite quest. Have a nice day. Kind regards, HappyMango.

Hi, @Meizo I'm glad that your problems have already been solved I'll now be closing the thread. Have a nice day. Kind regards, HappyMango.

Hi, @DarkGangster I'm glad that your problems have been solved I'll now be closing the thread. Have a nice day. Kind regards, HappyMango.

Hi, @Norex I think you skipped battling Umbra while doing the dark realm quest. There is a boss called Horon at the Dark Valley. This boss will make you re-do the dark realm quest. Note that you must defeat him without having any of your pokemons fainted. Have a nice day. Kind regards, HappyMango.

Hi, @MrDeer I think you skipped battling Umbra while doing the dark realm quest. There is a boss called Horon at the Dark Valley. This boss will make you re-do the dark realm quest. Note that you must defeat him without having any of your pokemons fainted. Have a nice day. Kind regards, HappyMango.

Hi, @CassieCinders I'm really sorry for the inconvenience, however we don't refund any lost game process due to server crash as this would be unfair for all other players who experienced similar problems. I really understand your frustration, but I don't think I'll be able to help you on the case I hope you understand. Have a nice day. Kind regards, HappyMango.

Hi, @mvnSCHAALKE If you didn't recruit cubone during the dark realm quest, you won't be able to use marowak during the battlefield quest. I hope this answered your question. Have a nice day. Kind regards, HappyMango.

Hi, @greaseX I'm sorry for the inconvenience, but are you still having this problem? I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Hi, @Icefroqe I'm glad that your problems have already been solved I'll now be closing the thread. Have a nice day. Kind regards, HappyMango.

I'm glad that your problems have been solved I'll now be closing the thread. Have a nice day.

I have recovered both of your pokemons. It should be placed at the last slot of your PC. Also, can you verify if you have banettite in your bag? I'll be waiting for your reply.

Hi, @smallboy I'm sorry for the inconvenience. I checked your database and found that you have lost banette and alomomola. I have contacted the DEV Team to look into your issue. In the meantime, please be patient. I'll let you know as soon as possible, when I receive an answer. Have a nice day. Kind regards, HappyMango.

As the problem being solved, I'll now be closing the thread. Have a nice day.

I'm glad that your problems have been solved I'll now be closing the thread. Have a nice day.

I'm glad that your problems have already been solved. I'll now be closing the thread. Have a nice day.

Hi, @Anurag2006 @liss I'm sorry for the inconvenience. I have informed the corresponding Staff Team to look into your case. In the meantime, please be patient. I'll let you know as soon as possible when I receive an answer. Have a nice day. Kind regards, HappyMango.