Happymango

I've been told that it was a bug and it's fixed :) Please, try it again and see if works now. I'll be waiting for your reply.

I've been told that it was a bug and it's fixed :) Please, try it again and see if works now. I'll be waiting for your reply.

I've been told that this is a known bug that occurs randomly. Unfortunately, I've also been told that this it's not detectable whether the player got the cooldown due to the bug or due to another issue. So, I think it would be hard for us to refund you in anyway, as it would be unfair for all other players who experienced the same issue. I'm sorry :(

Hi, @Coono. I informed the corresponding staff team to look into your issue. In the meantime, please be patient until the issue being discussed. I'll let you know as soon as I receive an answer. Have a nice day. Kind regards, HappyMango.

Hi, @Edisgon. I informed the corresponding staff team to look into your issue. In the meantime, please be patient until the issue being discussed. I'll let you know as soon as I receive an answer. Have a nice day. Kind regards, HappyMango.

Hi, @cosmick. I informed the corresponding staff team to look into your issue. In the meantime, please be patient until the issue being discussed. I'll let you know as soon as I receive an answer. Have a nice day. Kind regards, HappyMango.

I have found that your problems have already been solved :) I'll now be closing the thread. Have a nice day. Kind regards, HappyMango.

I have found that you deleted the piplup, so I restored your pokemon. It should be placed at the last slot of your PC. Can you let me know if all your problems have been solved?

Hi, @NoOne0. First of all, I moved the thread to the rightful place. Also, can you tell me more specifically about the problem you facing? - Which server? - Which pokemon? - Story about the problem I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Hi, @lasstiger. I informed the corresponding staff team to look into your issue. In the meantime, please be patient until the issue being discussed. I'll let you know as soon as it's decided. Have a nice day. Kind regards, HappyMango.

I'm glad to see your problems have been solved :) I'll be closing the thread. Have a nice day. Kind regards, HappyMango.

I'm glad that your problems have been solved :) I'll now be closing the thread. Have a nice day. Kind regards, HappyMango.

Thank you for understanding. As your problem being fully answered, I'll now be closing the thread. I wish you good luck on your journey inside the game :)

Unfortunately, even though you press no, the IV reroll ticket would be consumed :( I'm really sorry for your loss.

Hi, @PhaniKumar. As mentioned the Legendary Megathread is not fully up-to-date. Mew: 225hrs -> 100hrs Celebi: 275hrs -> 150hrs Raikou, Entei, Suicune: 450hrs -> 200hrs Jirachi: 100hrs since entering Hoenn -> 200hrs Heatran: 150hrs since entering Sinnoh -> 200hrs These are the changed playtime for the legendaries. (old required playtime -> new required playtime) I hope this helped you answer your questions. Have a nice day. Kind regards, HappyMango.

Hi, @bobjohn368. I'm sorry for the inconvenience, but as mentioned, there was a recent revamp on the Sinnoh Entering Quest. The given link above will help you the way to unlock Sinnoh. I wish you good luck on your journey. As the issue being solved, I'll now be closing the thread. Have a nice day. Kind regards, HappyMango.

Hi, @LonsoCRiver. As already mentioned above, you can exchange servers at the Dashboard. Note that you can exchange servers for free every 30 days and additional server change between the 30 day cooldown will cost 100 coins. I hope this answered your question. Have a nice day. Kind regards, HappyMango.

Hi, @Siawlong. I have checked your database and found out that you started the heatran quest, but didn't finish it. As a result, the NPC Buck is currently holding your items. In order to take it back, you have to finish the heatran quest. After finishing the heatran quest and talk back to NPC Buck, he will hand you back all your items. I hope this answered your question. Have a nice day. Kind regards, HappyMango.

Hi, @Derierri. I'm sorry for the inconvenience. But, in order to apply the changed IVs on your legendary, you have to click yes when the NPC asks you "Will you apply the changed IVs on your pokemon?". If not, it will turn back into the normal IVs. This system was implemented to lower the burden of players when it comes to changing their legendary's IVs. As this is not a bug, we won't be able to refund you in any way, as this would be unfair for all other players. I hope you understand. Have a nice day. Kind regards, HappyMango.

Hi, @Gelo8. I informed the corresponding staff team to look into your issue. In the meantime, please be patient until the issue being discussed. I'll let you know as soon as it's decided. Have a nice day. Kind regards, HappyMango.

Hi, @Localn. I'm sorry for the inconvenience, but as mentioned, ability illusion is yet to be coded in PRO. This is the link where you can see all the broken moves and abilities in PRO. I hope this helps. Have a nice day. Kind regards, HappyMango.

All the game progress saved on each account will auto transfer as well.

Hi, @Anurag2006. Note that we don't provide any services to move a player's pokemon to another account in another server. But, as digomenezes mentioned above, from the Dashboard you can switch servers. You can transfer your account every 30 days for free, for additional transfers it costs 100 coins. I hope this answered your question. Have a nice day. Kind regards, HappyMango.

Hi, @Yuicchi. I have recovered your drilbur. It should be placed at the last slot of your PC. As your problems being solved, I'll now be closing the thread. Have a nice day. Kind regards, HappyMango.

Can you try searching for an email with a title "pro team" in the searchbar? I'll be waiting for your reply.