Happymango

Hi, @Yuicchi. I have recovered your drilbur. It should be placed at the last slot of your PC. As your problems being solved, I'll now be closing the thread. Have a nice day. Kind regards, HappyMango.

Can you try searching for an email with a title "pro team" in the searchbar? I'll be waiting for your reply.

Can you try to press alt+enter, while the client is open? This changes the client from full screen to window mode. Try this and see if you can click something. I'll be waiting for your reply.

I'm glad that your problems have been solved :) I'll now close the thread. Have a nice day.

Hi, @HasTJT. I'm sorry for the inconvenience. First, I want to note that it could take up to 30 minutes to 1 hour in order to receive a mail. Can you try the following procedure and see if you receive an email. 1. Check the junk mail page and check if the sent mail is inside. 2. Use Chrome or Firefox when opening the dashboard and send the mail. I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Hi, @DestyCZSK1998. Can you try the following procedure and tell me if the solution works? 1. Create a shortcut to the PRO exe and name it what ever you wish. 2. Right click your shortcut and goto properties, when you get there you will find a textbox that says "Target" and then the location of the PRO exe you created a shortcut for. What you will want to do is after the end of it, type -force-d3d11 or -force-opengl or -force-glcore. Add a space between .exe and -force 3. Hit Apply, and then run the shortcut you created. PRO will now run using directX 11 and should no longer crash due to buggy windows 10 and drivers. I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Hi, @MysticalShark. I checked your account's database, and as you said you finished up to the 7th gym leader in Hoenn. Since each region have 8 badges, you would have to aim for the 8th gym in Sootopolis. However, before heading to Sootopolis city, you would have to complete the quest at Team Aqua Hideout located at route 126 to 128 underwater. For more information, I would recommend to check the Hoenn Walkthrough. I hope this answer helps. Have a nice day. Kind regards, HappyMango.

Hi, @KrauserBv. I recovered your umbreon. It should be placed at the last slot of your PC. As the problem being solved, I'll be closing the thread. Have a nice day. Kind regards, HappyMango.

Sorry for the delay of the reply :( Can you please screenshot the game client after you activate the program that I gave you and show me?

Can you try downloading this following reg file from the link and double click it? (The link will expire in 30 days) This file sets the terms of service to accepted. I'll be waiting for your reply.

We can't help you due to technical restraints, it's impossible to return the IVs of a pokemon. I'm sorry :(

Hi, @G375341 @CellyTheSage. Can you try deleting and reinstalling the game? Also, can you tell me the your operating system and the version of it? I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Hi, @DjBipox. Can you try deleting and reinstalling the game? Also, can you tell me the your operating system and the version of it? I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Hi, @Me1odias. I have deleveled your larvesta. As your problem being solved, I'll now be closing the thread. Have a nice day. Kind regards, HappyMango.

Hi, @biermon12. I'm sorry for the inconvenience, but I think it would be hard for us to help you recover your new IVs that you earned after using the reroll. It would be unfair for all other players, who made the same mistakes and couldn't receive any help :( I hope you understand. I'm once again really sorry that I can't help you on this issue. Have a nice day. Kind regards, HappyMango.

Hi, @NervousFighter2. I'm glad to see that your problems have already been solved. Note that to evolve a magneton into a magnezone, you have level up in areas with a special magnetic field. In PRO, the areas with special magnetic fields are "New Mauville", " Mt. Coronet b1f", " Mt. Coronet 2f", " Mt. Coronet 3f", " Mt. Coronet 4f", " Mt. Coronet 5f", " Mt. Coronet 6f", " Mt. Coronet 7f" and "Spear Pillar". I hope this helped your curiosity. I'll now be closing the thread. Have a nice day. Kind regards, HappyMango.

Is it possible to upgrade your android version? I've been told that similar problems to yours have been occurred from many players who uses android version 4.4.2.

I've heard that it could be caused due to the old android version. Is it possible to update the version into a new one?

Hi, I contacted the following team and was told that you finished the quest. Is your problem already solved? I'll be waiting for your reply.

Hi, @BiffardTannen. Can you try reinstall the game and see if your problem gets solved? In case it doesn't work again, can you please tell me your android version and tablet name? I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

I'm glad that your problems are already solved :) I'll now close the thread. Have a nice day. Kind regards, HappyMango.

Hi, @cyanide343. I have recovered your pokemon. It should be placed at the last slot of your PC. Note that we can't recover the item that the pokemon was holding before the release. I hope you understand. As the problem is solved, I'll now close the thread. Have a nice day. Kind regards, HappyMango.

Hi, @Peterman1984. Unfortunately, the move "Struggle Bug" is not coded correctly. You can check out this link for all other incorrectly or not coded moves. I hope this helps. Have a nice day. Kind regards, HappyMango.

Hi, @Hayabusa707. I first moved the thread to a proper place. I informed the problem to the following team. I'll let you know as soon as possible when the problem is solved. Have a nice day. Kind regards, HappyMango.

I recommend you to use the logout button instead of closing the client right away while logged in. Closing the client while logged inside the game could trick the server that you are already logged into the game. Note that this problem could also occur when the server is unstable, if this was the cause, there is no other way to solve it but to wait until the server gets stable. I hope this helps. Have a nice day. Kind regards, HappyMango.